ASSESSMENT OF THE CURRENT CONDITION OF DAMAK BEACH RESORT
AS A TOURISM ATTRACTION IN SULTAN NAGA DIMAPORO DURING THE
COVID-19 PANDEMIC
An Undergraduate Thesis
Presented to the Faculty of the
Tourism Management Department
College of Hospitality and Tourism Management
MINDANAO STATE UNIVERSITY
Marawi City
In Partial Fulfillment
Of the Requirement for the Course
TRM125 Undergraduate Thesis
Bachelor of Science in Tourism Management
ANGELA MAE C. GALLEGO
June 2022
CHAPTER I
INTRODUCTION
Background of the Study
The World Tourism Organization (WTTC, 2010) identifies tourism as one of the
world's fastest growing economic sectors, with beaches being a key component. Tourism
has grown to be a major factor in international trade and a substantial source of income
for many countries throughout the world (WTTC, 2010). For many individuals, the
presence and quality of the beach is one of the most appealing and crucial factors in
selecting a vacation destination. Coastal locations have been the primary attractions for
an increasing number of tourists as beach tourism has grown in popularity.
According to Agaaraj & Murati (2009), tourism is a dynamic and diverse industry
where various tourism companies provide people with jobs. However, with the rise of the
COVID-19 pandemic, it caused an unusual impact on the tourism industry, resulting in
reduced business operations and massive job losses. As a result, the focus shifted to how
to deal with COVID-19's effects on the tourism industry. Most tourism industry
managers, according to Duarte Alonso et al. (2020), would try to figure out how to
change and modify their business practices in the framework of COVID-19 and as soon
as the number of virus cases has declined, a lot of beach owners will reopen their tourist
beaches and it mainly points on how important beach tourism is for the economic growth
of many areas.
The tourism impact of the COVID-19 pandemic on Lanao del Norte's beaches
was massive, particularly in Sultan Naga Dimaporo's primary tourist destination, where
the Damak beach resort is located. Due to virus outbreak, many people decided not to
2
plan vacations or travel to the beach because of the health scare, making it impossible for
beach owners to keep paying their employees owing to a drop in sales and income,
resulting in job losses. Many beach resorts have already closed due to poor visitor
numbers and an inability to pay workers' salaries, energy bills, and other obligations.
The Damak Beach Resort is specifically located in Barangay Daguroan, Sultan
Naga Dimaporo, Lanao del Norte. It is one of the province's beach resorts. Damak Beach
is actually a newly discovered beach resort. The researcher aimed to evaluate the current
condition of the resort during the COVID-19 pandemic in terms of its attractions,
activities, accessibility, accommodations, amenities and its compliance to the IATF
guidelines.
Schematic Model of the Study
ASSESSMENT ON
THE CONDITION OF
THE DAMAK BEACH
-Attractions
-Activities
-Accessibility
-Accommodations
-Amenities
CURRENT
CONDITION OF
DAMAK
BEACH
RESORT
Compliance to IATF
Guidelines
Figure1. Schematic Diagram on the Assessment of the Current Condition of Damak
Beach Resort
3
The researcher presents a schematic diagram which primarily illustrates the flow
of the research. As shown, the assessment of the current status of Damak beach resort
based on its attraction, activities, accessibility, accommodations, amenities and also the
resort’s compliance to IATF guidelines. The results of the evaluation will be the criteria
and will serve as the basis of as a tourism development plan to enhance competitive
advantage of Damak Beach resort.
Theoretical Framework
The five A's of tourism, according to Dickman's Theory (1997), indicate the basic
conditions
for
successful
tourism:
Attractions,
Activities,
Accessibility,
Accommodations and Amenities.
Tourism planning is around putting together a good combination of these
elements. Tourists are encouraged to leave their usual places (the origin market) and
travel to new places. What people are actually going to can be considered the
destination area's attraction base.
Attractions are tourism resources such as the host culture, events and festivals,
and a destination's natural uniqueness. Attractions are frequently the motivation for
tourists visiting a particular destination and offer them with an enjoyable experience.
Accessibility and transportation are required to physically transport tourists
from their homes to the destinations they are visiting. The movement of international
visitors is dominated by air travel around the world.
4
Activities that can be done at the destination are also considered attractions.
These activities might be active, such as diving and trekking, or passive, such as
sunbathing and relaxing on the beach.
Accommodation is necessary near all locations; else, travelers will be unable to
sleep. This may sound obvious, but investors will only invest in accommodation
infrastructure if there is a good return on investment. Building the correct type of
facility to meet the needs of a profitable market segment is critical to successful lodging
development.
Amenities are the services that are required to suit the demands of visitors when
they are away from home. Public restrooms, signage, retail shopping, cafes, and
emergency services are among them.
Statement of the Problem
This study aims to assess Damak Beach Resort’s present condition. Specifically,
it aims to answer the following questions:
1. What is the demographic profile of the respondents?
2. What is the current condition of the resort in terms of:
2.1 Attraction
2.2 Accessibility
2.3 Accommodation
2.4 Amenities
2.5 Activities
3. How compliant is the resort in the implementation of IATF guidelines?
Objective of the Study
This study aimed to assess the current condition of the newly discovered tourist
destination in Lanao del Norte which is the Damak Beach Resort in Daguroan, Sultan
5
Naga Dimaporo, in terms of attractions, activities, accessibility, accommodations and
amenities.
Furthermore, this study determined the resort’s compliance in the implementation
of IATF guidelines in this time of pandemic.
Significance of the Study
The goal of this study was to evaluate Damak beach resort and its potential to
become a major tourist destination in Sultan Naga Dimapro. It also aimed to make
recommendations to the owner regarding the development of the area and on how to
properly manage the resort for it to thrive, establish rules as limitations in order to
maintain a natural-friendly environment for the benefit of both tourists and attractions,
and ensure that the resort provides satisfaction and comfort to each individual.
Hence, the findings of this study redound to the benefit of the following:
The Local Government and Tourism Office. This research would be used as a guide
for good tourism planning in Damak Beach resorts’ future tourism development
activities. This study would also provide information on the current condition of Damak
Beach Resort, assisting the government to determine the destination's unique needs in
order for it to be developed as a major tourist attraction in the Municipality of Sultan
Naga Dimaporo.
The Local People. This research would benefit and inform local residents about the
destination and its significance. Furthermore, it would extend their understanding of the
economic benefits of tourism to them, as well as help them in appreciating and protecting
the natural resources in their area.
6
The Tourists. This study has the potential to bring in more tourists both locally and
internationally. They will also get a respect for the destination and contribute to its
preservation.
The Academe. This may contribute in the provision of useful data and information for
future studies, projects, activities, and similar fields of interest.
Scope and Limitation
The research focused on determining Damak Beach Resorts’ overall condition in
terms of attractions, activities, accessibility, accommodations and amenities, as well as its
adherence to IATF guidelines.
This study was limited on the information gathered from the questionnaire and
was answered by the local people, visitors and tourists. The sincerity, honesty, and
objectivity of the respondents had a big impact on the study's conclusions. Additional
research and references were gathered from the internet, books, and other unpublished
sources.
This study was conducted during the alert Level 2 of COVID-19 pandemic in
Sultan Naga Dimaporo specifically, in the month of April 2022 during the Holy Week
and the celebration of Ramadhan.
7
Definition of Terms
The following terms are utilized in this study frequently and are defined
operationally for additional clarification in this study.
Accessibility- refers to the transportation used by the tourist to access the destination.
Activities- refers to the actions and behaviors of people in preparation for and during a
trip in their capacity as consumers.
Attractions- refers to the the motivation for tourists visiting a particular destination and
offer them with an enjoyable experience.
Accommodations- refer to places for tourists to stay while they are visiting a destination.
Amenities- refer to the tourists' facilities and services at the destination, including
restaurants, public toilets, tourist information centers, and communication network
facilities.
Beach- refers to Damak Beach Resort. It is a pebbly or sandy shore, especially by the
ocean between high- and low-water marks.
COVID-19 - is an infection caused by a novel corona virus currently known as severe
acute respiratory syndrome corona virus 2 (SARS-CoV-2; formerly known as 2019nCoV), which was initially detected in Wuhan City, Hubei Province, China, during an
outbreak of respiratory sickness cases.
Facility- a place, amenity, or piece of equipment provided in Damak Beach Resort for a
particular purpose. Example of amenities in the resort includes cottages, comfort rooms
and bathrooms.
8
Recreational Activities- are things people do for fun and enjoyment in Damak Beach.
Banana boating, kayaking, beach volleyball and island hopping are examples of
recreational activities.
Services- pertain to the act of assistance offered and provided by Damak Beach Resort in
terms of guest arrival from entrance to accommodation, concierge, and entertainment.
9
CHAPTER II
REVIEW OF RELATED LITERATURE AND STUDIES
Related Literature
A. Accessibility
Accessibility is a key aspect of current transport, especially in terms of
dependency on public transport and in the sense of foot traffic services. Today, the
accessibility of the transport system in many countries is not a voluntary activity, but it is
a task connected and open and necessary for up to 40 percent of the population, but also a
matter of comfort for all those who use it (Rebstock, 2017). The inducible impact of
accessible tourism on the transport sector and the relation between passenger transport
and accessible tourism should be planned well to give impact to the economy. All open
tourism has large economic impacts on the tourism industry, and by improving
accessibility in the future, economic benefits can increase significantly. In addition,
visitors spend a large part of their travel expenses on local transportation for the ride to
the destination and back.
B. Amenities
Amenity is described as a resort or hotel offered at the Inn. It is a strategic
instrument that helps residents distinguish themselves from their competitors and have a
good company or increase profit. Public washrooms,
recreational
facilities,
accommodations, parking area, conference center, canteen and cottages are some of the
key resort facilities (Kandampully, 2013). Hotels and resorts are now growing facilities,
particularly in guest rooms, to gain market from their rivals (Wilson-Mah, n.d.). In
10
addition, rivals also match the facilities provided to customers because they believe that
the amenities are part of the resort or hotel accommodation and distribute them. Resorts
have started to sell fitness, clubs, in-room entertainment, hairdryers, coffee makers, etc
(Gilmore and Pine, 2012). Competition in the tourism industry is very strong, which is
why resorts upgrade their facilities and amenities to draw tourists to a resort. Aparvatiyar
(n.d) said that resorts provide unnecessary pleasant services and amenities in order to
keep clients paying excessive costs. The guest resorts must have full facilities, such as
toiletries, shampoo and soap, cream, etc., to have a comfortable stay.
C. Activities
When recreating to engage in something like tourism, leisure activities provide
fun. They are the origins of joy and provide rest for the concept and body of one
(Routledge 2013). Plentifun (2018) suggested that there are many recreational activities
at the lodge that people want to get and enjoy with friends and family members,
regardless of age, such as fishing, sailing, scuba diving, browsing, etc. In addition, a
variety of sports such as cricket, baseball, basketball, and volleyball can typically be
enjoyed. In one’s life, leisure time is all about creating lovely moments that produce
reminiscences that one can consider and smile about. There are many kinds of activities
that the visitor can experience and enjoy their stay. This includes entertainment, sports,
adventure, and other forms of leisure activities.
Recreational activities are a compound or variables for the remainder of the day
to think about the host community, endeavor and observe the eco-friendly climate and
environment. It also entails an unhealthy pastime of physical effort such as beach
volleyball, kayaking, and eventually banana boating (Ross & Iso-Ahola, 2015).
11
Recreational activities are essential to the overall satisfaction of tourists (Baxter, 2010).
In addition, Costa, et al. (20014) claimed that the recreational services offered in hotels
should involve elements that expand their imagination to relax individuals, enabling them
to explore distinctive aspects of life and useful tools for their social interaction.
D. Accommodation
Tourism is a social, cultural, and economic phenomenon that involves individuals
traveling to nations or places that are different from their regular surroundings. Their
movement could be for personal or business/professional reasons. These people can be
tourists, excursionists, residents or non-residents, all of whom are referred to as visitors,
and tourism refers to the activities that they carry out. Some of the activities they
participate in imply tourism expenditure, such as the lodging or food they consume.
Accommodation serves as a base for travelers to engage in any activities at a destination,
hence tourism would be completed in the absence of accommodation. Undoubtedly, the
largest and most prevalent sub-sector of the tourism economy is lodging or
accommodations. With very few exceptions, travelers need a place to rest and reenergize
while passing through or staying in a tourist spot. (Cooper, et al. 2011)
According to Cooper et al.2011, most of the time, when travelers set out on a
journey with the intention of sightseeing, they require some kind of lodging to relax and
refuel. Therefore, it seemed that human migration required lodging. There are several
examples of accommodation throughout the history of humanity. Regarding size and
amenities, there are many different types and organizational structures for lodging, but
providing for guests is their primary goal.
12
E. Attraction
Attractions are an important part of tourism. They are frequently referred to as
"tourist attractions" since they attract tourists. Attractions are the places, people, events,
and things that make up the objects of the tourist gaze and attract tourists to destinations.
Common examples include natural and cultural sites, historical places, monuments, zoos
and game reserves, aquaria, museums and art galleries, gardens, architectural structures,
theme parks, sports facilities, festivals and events, wildlife, and people. The development
of the tourism industry is inextricably linked with the history of attractions.
Tourism attractions, according to Gunn (2012), are an important aspect of tourism
destinations and one of the four core segments of the tourism system. Attractions are
placed within the destination and serve as the foundation of the destination's tourism
product. A destination that lacks prospective or actual tourism attractions cannot be
developed as a tourism destination. There are many different types of attractions, but not
all of them may be used for tourism, thus those that are must be designated as tourism
attractions. Tourism attractions are one of the primary reasons why tourists visit a
destination and are part of the basic tourism resources.
F. COVID-19 and Tourism
The worldwide outbreak of Covid-19 has brought the world to a halt, with tourism
suffering the most serious consequences of all major economic sectors. According to the
World Tourism Organization, the closure of borders, airports, and hotels, as well as limits
on mass gatherings, land travel, and related services, has put 100 to 120 million jobs at
danger around the world.
13
The government of the Philippines closed Luzon's airports on March 20 as part of
the Enhanced Community Quarantine (ECQ), which began on the island on March 16.
The tourism industry has already begun to feel the effects of the pandemic on its
performance. Travel restrictions and procedures in other nations began in January 2020
and have had an influence on Philippine foreign visitor arrivals. Domestic visitors, on the
other hand, have cut back on their travel because to concerns about getting COVID-19.
According to the Department of Tourism, in the first quarter of 2020, international tourist
receipts fell by 36% to PHP85 billion, compared to the same period in 2019. Because we
are in the midst of a pandemic, predicting its long-term consequences is extremely
challenging. We tend to become less interested in investing and more interested in saving
our capital during pandemics, resulting in lower economic growth.
G. Inter-Agency Task Force for the Management of Emerging Infectious Diseases
The Inter-Agency Task Force for the Management of Emerging Infectious
Illnesses is a task force established by the Philippine government's executive branch to
address issues related to emerging infectious diseases in the country. President Benigno
Aquino III signed Executive Order No. 168 in 2014, which established the IATF-EID. It
was created as a tool for the Philippine government to assess, monitor, contain, control,
and prevent the development of any potential epidemic.
In January 2020, the IATF-EID met to discuss the mounting viral threat. They
decided to control the spread of the new virus, which was initially known as 2019 novel
coronavirus (2019-nCoV) and was later renamed to severe acute respiratory syndrome
coronavirus 2 (SARS-CoV-2), the virus that causes COVID-19, in Wuhan, China.
14
President Duterte convened the IATF-EID on March 9, 2020, in response to an increase
in COVID-19 cases in the Philippines.
15
CHAPTER III
METHODOLOGY
Research Locale
Figure 2. Map of Damak Beach Resort
Sultan Naga Dimaporo, formerly known as Karomatan, is a coastal town in the
province of Lanao del Norte in the Philippines. It is a 5th-class municipality in the
province of Lanao del Norte, Philippines.
The operation of beach resorts in the municipality of Sultan Naga Dimaporo is
very important for local economic growth and development due to the municipality's
location as a coastal municipality. The importance is based on the socioeconomic
dimension of the people in the community, not only those who work at the beach resorts
but also those who work in the local economy. It has benefited local citizens in a variety
of ways, including providing jobs, a source of revenue, local tourism, showcasing local
assets, and endorsing programs that assist the community. The operation of beach resorts
16
helped different sectors, which was beneficial to tourism growth and economic
development in the rural economy.
This study was conducted at Barangay Daguroan, Sultan Naga Dimaporo Lanao
del Norte, where the Damak Beach Resort is located. This beach resort is privately owned
and managed by the owner itself.
Research Design
The researcher used a descriptive-evaluative research design, it is a collection of
data describing some phenomenon that is may or may not be quantifiable through the use
of close-ended scales, open-ended survey questions, observation, and interviews (Robin
Hubbard 2017). The goal of this study was to analyze or compare the results to some
predetermined or postulated standards.
Respondents of the Study
The respondents of the study were locals of Sultan Naga Dimaporo and some
visitors of the municipality, age ranging from 18 years old to 65 years old. A total of 150
questionnaires were distributed for 14 days, however; 101 questionnaires were retrieved.
To gather data from the respondents, the researcher used Convenience Sampling Method
for the respondents consisting of on-site same-day local visitors. Furthermore, the
researcher followed the minimum safety protocols and mandates of the Inter-Agency
Task Force of the province of Lanao del Norte.
Research Instrument
To get the appropriate data needed, the researcher provided a checklist for the
questionnaire. The checklist was adopted from the study of Nasa et.al (2018) on the study
of Nature-based Tourists’ Perceptions on visiting National Park: The evidence from
17
Thailand but few modifications were made to suit in the present study. The questionnaire
aimed to know the current condition of Damak Beach Resort through the use of the 4point Likert Scale developed by psychologist Rensis Likert. According to Cynthia
Vinney (2013), Likert Scale was the tool that can best utilize a study since it allows
respondents to define their level of agreement or disagreement for a series of items on a
symmetric agree-disagree scale. As a result, the range reflects the intensity of their
feelings for a particular question.
The researcher also conducted a semi-structured interview to the employees and
owner of Damak Beach Resort in order to know their plans for Damak Beach Resort.
Data Gathering Procedure
The researcher made a permission letter to the owner of Damak Beach Resort and
its staff, endorsed by the Dean of the College of Hospitality and Tourism Management
and from the adviser of the research. After the approval of letters made by the researcher,
consent form was discussed by the research and later signed by the respondents, after that
the researcher began to conduct the study and evaluated Damak Beach Resorts’ current
condition. The researcher then compiled and collected data from this study by providing a
modified checklist questionnaire to the tourists and staff of Damak Beach Resort,
conducted an on-site inspection, and conducted an interview with the owner and
management on the current condition of the beach and the current and future plans of the
beach.
18
Data Analysis Procedure
Statistical Tools/Treatment
1. Percentage – this is the statistical tool to assess the profile demographics of the
respondents’ address, gender, tribe, religion and monthly income.
𝑓
(100%)
𝑛
f = number of respondents answers on the specified choices
𝑃𝑒𝑟𝑐𝑒𝑛𝑡𝑎𝑔𝑒 =
n= total number of respondents
2. Weighted Mean – this is the statistical tool to determine the quantitative outcome
of the data gathered from attraction, activities, accessibility, accommodation,
amenities and the IATF guidelines.
∑𝑛𝑖=1 𝑤𝑖 𝑋𝑖
𝑊=
∑𝑛𝑖=1 𝑤𝑖
W = weighted average
𝑛 = number of terms to be averaged
𝑤𝑖 = Weights applied to x values
19
CHAPTER IV
DATA ANALYSIS AND PRESENTATIONS
This chapter presents and discuss findings of data from the field on assessing the
current condition of Damak Beach Resort using Dickman’s Theory of the 5 A’s of
tourism, the attractions, activities, accessibility, accommodations and amenities and also
the its compliance to the IATF guidelines during the COVID-19 pandemic. Data analysis
for this study was done in two steps, the preliminary analysis and the main analysis. For
preliminary analysis which involves mainly descriptive statistics to summarize data, the
demographic characteristics of the respondents were outlined in order to simplify the
understanding of the data. The quantitative data was analyzed by descriptive statistics and
the results were presented in frequency, percentage, weighted mean and standard
deviation.
Demographic Characteristics of the Respondents
The demographic profile of the respondents is described as follow:
Table 1- Frequency and percentage distribution of respondents based on their
Gender
Gender of
Frequency
Percentage %
the
Respondents
Male
61
60.4
Female
40
39.6
Total
101
100.0
Table 1 presents the frequency and percentage distribution of the respondents
based on their gender. It shows that sixty-one (60.4%) of the respondents were male and
the rest of forty (39.6%) of them were female. It implies that most of the respondents
20
were male due to the respondent’s personal interest to their activities offered specially in
fishing and boating. In the study of Virga Tria Ilahana, (2022) on Public Perception
about Virtual Tourism for Conservation Area Promotion, it shows that there were 61% of
female who answered virtually and 39% were male. The relatively large number of
female respondents in her study was due to women's low physical activity; respondents
had a greater chance of filling out online surveys. By that, it shows how males tend to be
more physically active than females.
Table 2-Frequency and percentage distribution of respondents based on their
Address
Address of the Respondents
Frequency
Percentage %
Bacolod
Baroy
Cagayan De Oro
Cebu
Iligan
Kapatagan
Kauswagan
Kolambugan
Lala
Maigo
Marawi City
Sultan Naga Dimaporo
Total
7
5
3
1
2
7
1
1
35
1
2
36
101
6.9
5.0
3.0
1.0
2.0
6.9
1.0
1.0
34.7
1.0
2.0
35.6
100.0
On table 2, it presents the frequency and percentage distribution according to the
respondents’ address. It shows most of the respondents, thirty-six (35.6%) comes from
the Municipality of Sultan Naga Dimaporo followed by thirty-five (34.7%) of them
comes from the municipality of Lala. There were seven (6.9%) of the respondents comes
from the Municipality of Kapatagan, seven (6.9%) of them from Bacolod and five (5%)
of them form Baroy. Also, there were a few of three (3%) comes from Cagayan de Oro,
two (2%) of them comes from Iligan City, two (2%) Marawi City, and one from
21
Kolambugan, Cebu, Maigo, and Kauswagan. It implies that most of the respondents were
from Sultan Naga Dimaporo since Damak Beach Resort is located in this municipality
and it is more accessible for them to travel from their town to the attraction, followed by
the municipality of Lala where the main tourists of Pikalawag Beach in Sultan Naga
Dimaporo came from.
Table 3-Frequency and percentage distribution of respondents based on their Tribe
Tribe of the
Frequency
Percentage %
respondents
Bisaya
52
51.5
Cebuano
41
40.6
Hiligaynon
1
1.0
Ilocana
1
1.0
Maranao
5
5.0
Subanen
1
1.0
Total
101
100.0
On table 3, it presents the frequency and the percentage distribution according to
the tribes of the respondents. It shows that more than a half, fifty-two (51.5%), of the
respondents were Bisaya followed by forty-one (40.6%) of them who were Cebuano, a
few of five (5%) of them were Maranao, and (1%) were Ilocana, Hiligaynon, and a
Subanen. This implies that the majority of the respondents were Bisaya since the study
was conducted during the Lenten Season, and mostly Bisaya and Cebuano are Christians,
and it is part of their culture to commemorate this season in the beaches of our country.
Few of the respondents were Maranaos because during the conduct of the study it was
Ramadan. Shakona et.al (2015) stated that during the month of Ramadan, Muslims are
prohibited by Sharia law from visiting places where they may be involved in Haram.
Such establishments serve alcohol and allow for immoral and sinful conduct. Immoral
acts can occur on beaches where women do not cover their bodies or at parties and
22
celebrations where alcohol is served and men and women mix. God has asked Muslims to
lower their gaze during this holy month, which is difficult to do when they are on
vacation.
Table 4-Frequency and percentage distribution of respondents based on their
Religion
Religion of the
Frequency
Percentage %
Respondents
Adventist
1
1.0
Born Again
4
4.0
Iglesia ni Cristo
6
5.9
Islam
6
5.9
Roman Catholic
84
83.2
Total
101
100.0
On table 4, it presents the frequency and percentage distribution of the religion of
the respondents. It shows that eighty-four (83%) of the respondents were part Roman
Catholic. A few of six (6 or 5.9%) of them were part of the Iglesia ni Cristo, six (5.9%) of
them were part of the Islam, four (4%) of them were part of the Born-again group, and
one (1%) of them were part of the Adventist. The questionnaires were distributed on
April 3 to 17, 2022, which was during the Lenten season. In that period, Filipinos who
practice Roman Catholicism usually go to the beach as part of their tradition. Summer
vacation is also observed among students and educators in the country's Basic and
Secondary Education. According to Asia Society, the Philippines is the only Christian
nation in Asia, with more than 86 percent of the population Roman Catholic, 6 percent
belonging to various nationalized Christian cults, and another 2 percent belonging to well
over 100 Protestant denominations, with Lanao del Norte alone constituting 57 percent of
the catholic population (Rebuya et.al, 2020).
23
Table 5-Frequency and percentage distribution of respondents based on their
Monthly Income
Monthly income
Frequency
Percentage %
of the
Respondents
P5,000-P9,999
19
18.8
P10,000- P14,999
24
23.8
P15,000-19,999
18
17.8
P20,000-24,999
15
14.9
P25,000 and above
25
24.8
Total
101
100.0
On table 5, it presents the frequency and percentage distribution of the
respondents’ monthly salary. It shows that twenty-five (24.8%) of the respondents have a
monthly salary of P25,000 and above followed by twenty-four (23.8%) of them have
P10,000 to P14,999, nineteen (18.8%) of them have P5,000 to P9,999, eighteen (17.8%)
have P15,000 to P19,999, and fifteen (14.9%) of them have P20,000 to P24,999. This
implies that the monthly salary of the respondents were different from one another but
many of them have a monthly salary of P25,000 and above which also indicates that
respondents having this amount salary more likely can afford visiting the attraction.
According to Wall and Mathieson (2006), one of the three main factors influencing travel
is higher income. Most studies show a clear relationship between increased travel and
increased income.
24
Assessment on the current condition of Damak Beach Resort in terms of the
following:
Table 6-Frequency, percentage and mean distribution of respondents based on
Attraction
EXPECTATIONS
Attraction
SD D
A
S Weight Standard INTERPRETATION
1
2
3
A
ed
Deviation
4
Mean
1. Damak Beach Resort
0
0
35 66 3.65
0.478239
Strongly Agree
has good scenery best for
relaxation.
2. The surrounding is
0
0
55 46 3.46
0.500495
Strongly Agree
picturesque.
3. The resort is abundant 0
0
63 38 3.38
0.486857
Strongly Agree
in natural resources.
4. The place is not prone 0
4
67 30 3.26
0.52256
Strongly Agree
to danger and any other
circumstances.
5. Damak Beach Resort
0
4
39 57 3.54
0.592026
Strongly Agree
cleans the shoreline and
beach regularly.
3.46
0.52
Overall mean
Strongly Agree
1-1.75 (Strongly Disagree), 1.76-2.5 (Disagree), 2.51-3.25 (Agree) and 3.26-4 (Strongly
Agree)
Table 6 presents the weighted mean and frequency distribution of the
respondents’ assessment about the attractiveness of Damak Beach Resort. The overall
weighted mean for the attraction indicator is WM = 3.46, shows that the respondents
strongly agree with the Damak Beach Resort’s attractiveness. The study also shows that
Damak Beach Resort has a good scenery that is best for relaxation (WM = 3.65), a
surrounding that is a picturesque (WM = 3.46), an abundant natural resource (WM =
3.38) given that the area was once a marine sanctuary. Also, the shoreline and beach that
are cleaned regularly (WM = 54) and maintained by its two caretakers every morning.
According to Nasa et. al (2018) on Nature-based Tourists’ Perceptions on visiting
National Park: The evidence from Thailand, the study pointed out that tourist's overall
25
perception level was high for attraction with an average mean of (4.65). This indicates
that the natural beauty and value of the forest were remarkable to attract tourists. This
finding supports Damak Beach Resort's attraction as one of the factors that attract tourists
to the area.
Table 7-Frequency, percentage
Activities
Activities
SD D A
1
2
3
1. Damak Beach 0
2 52
Resort has
activities suitable
for all ages.
2. It offers
0
0 43
activities such as
beach volleyball,
boating, fishing,
snorkeling and
others.
3. The activities 0
3 21
captures tourist
to visit to the
place.
4. The activities 1
4 40
give satisfaction
and amusement
to the tourists.
5. The activities
1
4 53
are worth to pay.
Overall mean
and mean distribution of respondents based on
EXPECTATIONS
SA Weighted Standard
INTERPRETATION
4
Mean
Deviation
47 3.45
0.538057 Strongly Agree
58
3.57
0.496921
Strongly Agree
77
3.73
0.507762
Strongly Agree
56
3.50
0.626478
Strongly Agree
43
3.37
0.611928
Strongly Agree
3.52
0.56
Strongly Agree
1-1.75 (Strongly Disagree), 1.76-2.5 (Disagree), 2.51-3.25 (Agree) and 3.26-4 (Strongly
Agree)
Table 7 presents the weighted mean and frequency distribution of the
respondents’ assessment about the activities in Damak Beach Resort. The overall
weighted mean, WM = 3.52, shows that the respondents strongly agree with Damak
Beach Resort’s activities which means that they provided the resort provided adequate
activities. Accordingly, the respondents strongly agree that the beach has activities
26
suitable for all ages (WM = 3.45) and they offer activities such as beach volleyball,
boating, fishing, snorkeling, and other beach activities (WM = 3.57). The respondents
also strongly agree that the beach’s activities were worth to pay for (WM = 3.37),
captures tourists to visit the place (WM = 3.73), and gives satisfaction and amusement to
the tourists (WM = 3.50). Kanittinsutitong, N., and Wang, (2022), conducted a study on
the Guidelines for the Development of Tourism for Tourists with Different Demographic
Characteristics in Sichon District. There is a moderate positive impact in activities with
(β= 0.451, p0.05), which can be identified as the element with the greatest impact on
tourist satisfaction in Sichon when compared to the overall weighted mean of activities in
Damak Beach WM = 3.52. This implies that activities can be identified as the elements
that have the greatest impact on the satisfaction of local tourists
27
Table 8-Frequency, percentage and mean distribution of respondents based on
Accessibility
Accessibility
EXPECTATIONS
VI I A
V Weighte Standa INTERPRETATION
1
2
3
A d Mean
rd
4
Deviati
on
1. The attraction can
69 2 2
3
1.40
0.6794 Inaccessible
easily be reached by any
7
type of land
transportation.
2. Damak Beach Resort 70 2 3
2
1.38
0.6457 Inaccessible
is near the highway.
6
78
3. Roads are cemented
68 2 3
2
1.40
0.6492 Inaccessible
going to the beach
8
95
resort.
4. There are signages
1
2 53 26 3.03
0.7135 Accessible
provided for directions.
1
19
5. Not time consuming
58 1 25 5
1.77
0.9887 Inaccessible
or less time travel from
3
49
the town proper of
Damak Beach Resort.
6. They have Facebook 1
0 52 48 3.46
0.5572 Very Accessible
Page for online
21
reservation.
7. They have mobile
1
5 52 43 3.36
0.6258 Very Accessible
number for phone
46
reservation.
2.25
0.69
Overall Mean
Less accessible
1-1.75 (Inaccessible), 1.76-2.5 (Less accessible), 2.51-3.25 (Accessible) and 3.26-4 (Very
Accessible)
Table 8 presents the weighted mean and frequency distribution of the
respondents’ assessment about the accessibility of Damak Beach Resort. The overall
weighted mean, WM = 2.25, shows that the respondents perceived Damak Beach
Resort’s accessibility less accessible. Accordingly, a Facebook page for online
reservation (WM = 3.46) and a mobile number for reservation (WM = 3.36) make the
beach very accessible for the respondents. Having signage provided to the guests for
directions (WM = 3.03) makes the beach accessible for the respondents. However, the
28
beach resort requires a long travel from the town proper to the resort (WM = 1.77) makes
the resort less accessible. The beach cannot be easily reached by any type of land
transportation (WM = 1.40) and the beach is not near the highway (WM = 1.38) that
makes the beach less accessible for the respondents. There were two routes to get into the
destination, one is from Pikalawag Beach to Damak Beach which takes 45-minute travel
thru pump boats and the other one is from the nearest entrance of the destination, from
Barangay Bangaan, to Damak Beach. It takes more than 20 minutes to get into Bangaan
from town proper though land transportation and 10 minutes’ travel from Bangaan to
Damak through pump boats. As seen, the destination was less accessible because it was
situated in a far flung area, behind the mountain where there were no access roads direct
to the destination. According to Chamodya, 2020 on the Impact of 5A's on Domestic
Tourists' Satisfaction in Ella Sri Lanka, accessibility has a positive impact on tourists'
satisfaction, with a customer satisfaction rate of 71%. It means that infrastructure such as
roads and parking lots, transportation facilities such as public transportation availability,
and operations such as travel routes, service frequency, and cost incurred are satisfactory.
Compared to the weighted mean on the accessibility of Damak Beach Besort with
WM=2.25 which is less accessible, it is evident that the owner should focus more on
developing modes of transportation and the safety management in the resort. Henderson,
(2006) also proves that accessibility is an important factor in attracting tourists to a
particular destination.
29
Table 9-Frequency, percentage and mean distribution of respondents based on
Accommodation
Accommodation
EXPECTATIONS
SD D A SA Weighte Standard INTERPRETATION
1 2 3 4
d Mean
Deviation
1. Accommodations
0
0 7 31 3.31
0.463521
Strongly Agree
are appropriate for the
0
tourist.
2. Accommodations
1
0 6 33 3.31
0.524263
Strongly Agree
are in good condition.
7
3. Cottages are in good 0
1 6 31 3.30
0.480511
Strongly Agree
quality and well
9
ventilated.
4. Accommodations
0
2 5 25 3.00
0.707107
Agree
are not prone to danger
5 1
and any other
circumstances.
5. Information about
2
2 1 55 3.25
0.91001
Agree
emergencies is widely
6 8
disseminated.
Overall mean
3.23
0.62
Agree
1-1.75 (Strongly Disagree), 1.76-2.5 (Disagree), 2.51-3.25 (Agree) and 3.26-4 (Strongly
Agree)
Table 9 presents the weighted mean and frequency distribution of the
respondents’ assessment about the accommodation in Damak Beach Resort. The overall
weighted mean, WM = 3.23, shows that the respondents agree with the resort’s
accommodation. Accordingly, the respondents strongly agree that the accommodations in
the resort were appropriate for the tourists (WM = 3.31) and in a good condition (WM =
3.31), and cottages were in good quality and well ventilated (WM = 3.30). Furthermore,
the respondents agree that the accommodations in the resort were not prone to danger and
any other circumstances (WM = 3.00) and the information about emergencies was widely
disseminated (WM = 3.25). Moreover, the findings of Robustin, Sularso et. al (2018) in
the Contribution of Tourist Attraction, Accessibility and Amenities in Creating Tourist
Loyalty in Indonesia, also shows a positive impact on tourists’ satisfaction with an
30
average weighted mean of WM=3.78. This means, accommodations in Damak Beach
Resort are safe and also the infrastructure is in a good quality.
Table 10-Frequency, percentage and mean distribution of respondents based on
Amenities
Amenities
EXPECTATIONS
S D A SA Weigh Standard INTERPRE
D 2
3
4
t-ed
Deviation
TATION
1
Mean
1. The resort has adequate cottages 0 3
64 34 3.31
0.524263
Strongly
to cater the tourist.
Agree
2. The resort has adequate
0 4
73 24 3.20
0.490302
Agree
restrooms.
3. The resort has separate restrooms 4 87 8
2
2.08
0.440072
Disagree
for men and women.
4. The resort has clean restrooms.
0 6
83 12 3.06
0.420042
Agree
5. The resort has a safe and
1 19 62 19 2.98
0.647768
Agree
drinkable water faucet.
6. The resort has continuous supply 2 11 65 23 3.08
0.643167
Agree
of water for rinsing (pangbanlaw).
7. The resort has enough washing
4 15 71 11 2.88
0.636979
Agree
area for kitchen utensils and hand
washing.
8. Damak Beach Resort has
6 22 10 3
1.50
0.795283
Strongly
provided parking spaces for the
6
Disagree
tourist.
9. The resort has sufficient and
1 52 35 4
2.33
0.708645
Disagree
separate grilling station for pork
0
and non-pork.
10. The resort has videoke for
7 12 13 2
1.44
0.792664
Strongly
entertainment.
4
Disagree
11. The resort has souvenir shop or 3 3
68 27 3.18
0.622833
Agree
sari-sari store where the tourist can
buy foods, swimming clothes and
rent life jackets or salbabida.
12. The resort provided adequate
1 5
68 27 3.20
0.566035
Agree
trash bins and easy to locate.
2.69
0.61
Overall mean
Agree
1-1.75 (Strongly Disagree), 1.76-2.5 (Disagree), 2.51-3.25 (Agree) and 3.26-4 (Strongly
Agree)
Table 10 presents the weighted mean and frequency distribution of the
respondents’ assessment about the amenities of Damak Beach Resort. The overall
31
weighted mean, WM = 2.69, shows that the respondents agree with the condition of
Dakak Beach Resort’s amenities. It shows that the respondents agree with the resort’s
amenities such as an adequate (WM = 3.20) and clean (WM = 3.06) restrooms, safe and
drinkable water faucet (WM = 2.98), continuous supply of water for rinsing
(pangbanlaw) (WM = 3.08), enough washing area for kitchen utensils and hand washing
(WM = 2.88), souvenir shop or sari-sari store where the tourist can buy foods, swimming
clothes and rent life jackets or salbabida (WM = 3.18), and provided adequate trash bins
and easy to locate (WM = 3.20). The respondents strongly agree with the resort’s
adequate cottages to cater the tourist (WM = 3.31). However, they disagree with the
resort’s amenities such as separate restrooms for men and women (WM = 2.08), and
sufficient and separate grilling station for pork and non-pork (WM = 2.33). They strongly
disagree with the resort’s amenities such as provided parking spaces for the tourist (WM
= 1.50) and videoke for entertainment (WM = 1.44). Given that Damak Beach Resort has
no electricity because it was a newly discovered resort, they cannot offer any videoke for
entertainment since they only have three solar lamps and a generator. Despite this, the
respondents still evaluated the resort as “agree”, meaning it has adequate facilities to
suffice the needs of the tourists. The result of this study is almost consistent with the
findings of Robustin, Sularso et. al (2018) in the Contribution of Tourist Attraction,
Accessibility and Amenities in Creating Tourist Loyalty in Indonesia. Having an average
weighted mean of WM= 3.89 it implies that amenities have a positive impact on tourists’
satisfaction. This means that clean and comfortable toilets and other sanitary facilities,
hotels and inns, and food stalls are all factors that influence tourist satisfaction. Amenities
32
are any facilities that serve to meet the needs of tourists staying in a specific location
(Yoeti, 2003). If these facilities meet the needs of tourists, they will be satisfied.
Table 11-Frequency, percentage and mean distribution of respondents based on the
IATF Guidelines
IATF Guidelines
EXPECTATIONS
N P
M HP Wei Standar INTERPRETATION
P 2
P
4
ghte
d
3
d
Deviatio
1
Mea
n
n
1. The resort has limited the 1 3
70 27 3.22 0.540444 Moderately Practiced
capacity of tourist to 70% as
per IATF guidelines for
areas under level 2.
2. The resort strictly follows 0 6
63 32 3.26 0.559526
Highly Practiced
the minimum public health
protocols such as wearing
face mask and practice
social distancing and body
temperature check upon
entry.
3. The resort provided
8 67 17 9
2.27 0.733363
Practiced
record/logbook for contact
tracing.
4. The resort install visual
0 3
51 47 3.44 0.555263
Highly Practiced
cues or signages on mask
wearing, hand hygiene,
DOH hotlines, and other
health and safety reminders.
5. All on-site
0 23 45 33 3.10 0.741687 Moderately Practiced
workers/employees of
Damak Beach Resort are
fully vaccinated against
COVID-19.
3.06 0.63
Overall mean
Moderately
Practiced
1-1.75 (Not Practiced), 1.76-2.5 (Practiced), 2.51-3.25 (Moderately Practiced) and 3.264 (Highly Practiced)
Table 11 presents the weighted mean and frequency distribution of the
respondents’ assessment about the IATF guidelines in Damak Beach Resort. The overall
weighted mean, WM = 3.06, shows that the resort moderately practiced the IATF
33
guidelines. Accordingly, the resort moderately practice limited capacity of tourist to
seventy percent (70%) as per IATF guidelines for areas under level 2 (WM = 3.22), and
fully vaccinated on-site workers/employees against COVID-19 (WM = 3.10). The resort
practice providing record/logbook for contact tracing (WM = 2.27). Furthermore, the
resort highly practices strict minimum public health protocols such as wearing face mask
and practice social distancing and body temperature check upon entry (WM = 3.26), and
installing visual cues or signages on mask wearing, hand hygiene, DOH hotlines, and
other health and safety reminders (WM = 3.44). Guerero et. al (2022) studied the
Effectiveness of the Strategies applied by Theme Parks in CALABARZON to Factors
Influencing Tourists’ Buying Decisions amidst pandemic. According to the findings,
respondents indicated that safety precautions were very effective (WM=3.81). It implies
that implementing safety measures in theme park operations is a highly effective way of
enticing tourists to visit establishments. The proper implementation of safety measures in
theme park operations can entice tourists to spend their leisure time there. Providing and
ensuring a theme park capacity of 50%, on the other hand, will encourage people to visit
the park and feel safe. Since the result of the evaluation was moderately practiced,
Damak Beach Resort was really considering the safety and the health of the tourists. With
this, they were really helping in mitigating the spread of the COVID-19 virus while
operating in the new normal.
34
CHAPTER V
SUMMARY, CONCLUSION AND RECOMMENDATIONS
This
chapter
presents
a
summary
of
the
findings,
conclusion
and
recommendations from the results obtained from the survey.
Summary of Findings
This study entitled Assessment of the Current Condition of Damak Beach Resort
as a Tourism Destination in Sultan Naga Dimaporo during the Covid-19 Pandemic was
conducted at Daguroan, Sultan Naga Dimaporo during the Alert Level 2 of the COVID19 pandemic specifically, in the month of April 2022. This study was conducted to help
the Municipality of Sultan Naga Dimaporo, improve their tourism destination with
regards to assessing the current condition of Damak Beach Resort and their compliance
with the IATF guidelines for the new normal in that way they can boost their economy
through tourism.
The researchers used descriptive-evaluative research design in which the
researchers presented a modified checklist survey questionnaire that was distributed to
the respondents who visited Damak Beach Resort. The data were tabulated, analyzed, and
interpreted using statistical methods such as frequency, percentage, weighted mean, and
standard deviation. The findings answer the study's objectives.
Conclusion
Damak Beach Resort has a potential to be one of the main tourist
destination in Sultan Naga Dimaporo and make the municipality more famous when it
comes to tourism. Based on the findings, the majority of the respondents were: male
35
(61%), from the municipality of Sultan Naga Dimaporo (36%), tribes were Bisaya (52%),
religion were Roman Catholic (84%) and has monthly income of P25,000 and above
(25%).
The assessment of the respondents on the current condition of Damak Beach
Resort based on attraction with a weighted mean of (WM=3.46), meaning it is very
attractive. In terms of activities, it has a weighted mean of (WM=3.52), indicating that
they provide activities such as fishing, boating, and snorkeling. As seen, Damak Beach
Resort is less accessible with a weighted mean of (WM=2.25), due to the remote location
of the area. As of accommodation, it has a weighted mean of (WM=3.23), it signifies that
the respondents strongly agree that accommodation facilities like cottages were provided
and are in good condition. With regards to amenities, it has a weighted mean of
(WM=2.69) which conveys that the resort has an adequate facility to sustain the tourists
like, comfort rooms, water supply, washing area and souvenir shop.
Furthermore,
Damak Beach Resort moderately practices the IATF guidelines with a weighted mean of
(WM=3.06) that make the tourist safe from the COVID-19 virus.
The purpose of this assessment was to make recommendations to future
researcher and the owner in making a development plan for the area to make it known not
just in the area of Sultan Naga Dimaporo but also in the whole country.
36
Recommendations
Based on the findings, the following recommendations were made:
 As to attraction, Damak Beach Resort was evaluated as very attractive by the
respondents. It was clearly one of the finest Beach in Lanao del Norte knowing
that it was used to be a marine sanctuary, it is recommended that they should
implement sustainable tourism like locating the fragile areas of the resort and put
restrictions to protect the biodiversity and the natural resources of the area. They
should also continue maintaining the cleanliness of the waters and the shoreline.
 As to accessibility, Damak Beach Resort was evaluated by the respondents as
“less accessible”. Meaning it cannot easily be reached by any land or sea
transportation. Provided also that the area was far from the main road and it takes
20 minutes to travel from town to the barangay where you can ride a boat for 10
minutes to actually get into the destination. There was also few signage for
directions that you can see upon entry as to suggest, they should add more signage
for tourist convenience. Added to that, there were only few boats and motorcycles
that travels from the barangay to the attraction and that causes so much
inconvenience to the tourists. So as to recommend, the they should implement
pump boat registration going to Damak Beach and other resorts as a tourist
vehicle and there should be an organized vehicle like (TODA) to control the fare
price.
 As to amenities, the resort was evaluated as “agree”. Meaning they have facilities
but some were unavailable. Knowing that the resort was newly discovered, the
area has no electric power yet that is why they cannot operate any technologies
37
such as videoke or televisions. The resort only has three solar lamps and a
generator but still it cannot supply the needs of the tourist if there will be a lot of
them who visits the destination. As to recommend, they should put-up more solar
lamps and even electric post if possible. Furthermore, the facilities were not yet
fully furnished and concrete, it was still artificial and is made of wood and that
makes the facilities unattractive. The resort only has one comfort room and it
makes some of the Muslim tourists uncomfortable. As to recommend, they should
focus more on the development of their facilities, especially in making separate
comfort rooms to provide comfort to the tourist. And also the owner should putup electricity for the security of the tourists who will be staying overnight.
 As to accommodation, the owner should provide adequate rooms for tourists
who wished to stay overnight. Also, they should place additional signage for
directions as to where they could locate the comfort rooms and the cottages inside
the resort. It is also advisable that the rooms should have is own comfort rooms
and water system for the convenience of the tourists.
 As to activities, the resort offers activities that are suitable for everyone but they
should implement rules that prohibit any activities that includes cutting of trees,
destroying rock formations, and they should discourage all tourist from bringing
the white sands and corals at home as a souvenir because it can lead to the
distraction of the area.
 As to IATF Guidelines, it is advisable that the resort should maintain the
availability of the record book to track the inbound tourists to keep them away
from the COVID-19 virus. It is also recommended that all staffs should take their
38
booster shots and continue wearing facemasks and frequently sanitize the area.
The management should also monitor the tourist limited capacity to mitigate the
spread of the virus.
39
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Appendices
43
Appendix A – Consent Form
Mindanao State University
College of Hotel and Restaurant Management
Tourism Management Department
CONSENT FORM
__________________
RESEARCHER: Angela Mae C. Gallego
INSTITUTION: MSU- College of Hospitality and Tourism Management
THESIS ADVISER: Mr. Sean Wilfred B. Cayunda, MBA-TRM
THESIS TITLE: Assessment of the Current Condition of Damak Beach Resort as a
Tourism Attraction in Sultan Naga Dimaporo during the Covid-19 Pandemic
Dear Sir/Ma’am:
Greetings of Peace!
I, Angela Mae C. Gallego a Tourism Management student is conducting a research
study entitled “Assessment of the Current Condition of Damak Beach Resort as a
Tourism Attraction in Sultan Naga Dimaporo during the Covid-19 Pandemic” in partial
fulfillment of the requirement for the degree of Bachelor of Science in Tourism
Management of the College of Hotel and Restaurant Management. The researcher seeks
to assess the current condition of Damak Beach Resort in terms of Dimaporo, in terms of
attractions, activities, accessibility, accommodations, amenities and its compliance in the
implementation of IATF guidelines in this time of pandemic. The topic of interest
pertains to the tourists as respondents as they were the ones who have availed services
and will eventually be catered by the management team of the destination, thus, their own
perception over the destination will determine the results of the evaluation survey. You
can disregard this consent form if you are not comfortable to participate answering the
survey questionnaire. The questionnaire is a counterpart survey that is given to you that
requires your permission.
Thank you for your time and effort in reviewing this consent form.
Sincerely,
Angela Mae C. Gallego
44
Appendix B – Attachment
ATTACHMENT
Printed name of participant__________________________________
Signature of participant_____________________________________
Date____________________________________________________
(Month-Date-Year)
I confirm that the participant was given an opportunity to ask questions about the
study, and all the questions asked by the participant have been answered correctly and to
the best of my ability. I confirm that the individual has not been coerced into giving
consent, and the consent has been given freely and voluntarily.
A copy of this form has been provided to the participant.
Printed name of researcher/person taking the consent_____________________________
Signature of researcher/person taking the consent________________________________
Date___________________________________
45
Appendix C – Letter to Establishment
Mindanao State University
College of Hotel and Restaurant Management
Tourism Management Department
June ___, 2022
_________________
_________________
_________________
Dear Sir/Ma’am:
Warmest Greetings!
I would like to ask your permission to allow me to conduct a survey among the
tourists in Damak Beach Resort. This is in view of my thesis entitled, “Assessment of the
Current Condition of Damak Beach Resort as a Tourism Attraction in Sultan Naga
Dimaporo during the Covid-19 Pandemic”. The survey would last only for about 15-20
minutes and would be arranged at a time convenient to the tourists within the area of the
destination. Participation in the survey questionnaire is entirely voluntary and all
information gathered will be kept with utmost confidentiality and would be use for
academic purposes only.
This is in partial fulfilment of the requirement for the degree of Bachelor of
Science in Tourism Management of the College of Hotel and Restaurant Management.
I hope that this request will merit your favorable approval to conduct this study.
Thank you in advance for your interest and assistance with this research.
Sincerely,
ANGELA MAE C. GALLEGO
BS Tourism Management Student
Researcher
Noted by:
MR. SEAN WILFRED B. CAYUNDA, MBA-TRM
Faculty, Tourism Management Department
Thesis Adviser
__________________________
Printed Name and Signature
Approved by:
_____________________
Date
46
Appendix D – Questionnaire
QUESTIONNAIRE
ASSESSMENT OF DAMAK BEACH RESORT
Name (optional): ___________________________
Home Address: ____________________________
Age: _____ Gender: _____
Ethnicity/Tribe: ____________
Religion: __________________
Monthly Income:
( ) 5,000-9,999 PHP
( ) 10,000-14,999 PHP
( ) 15,000-19,999 PHP
( ) 20,000-24,999 PHP
( ) 25,000 PHP and above
Directions: Check the box that corresponds to your answer. Below are the choices:
STATEMENT
Attraction
S
4 – Strongly Agree
A
3 – Agree
(4)
2 – Disagree
1 – Strongly Disagree
1. Damak Beach Resort has good scenery best for
relaxation.
2. The surrounding is picturesque.
A D
(3) (2)
S
D
(1)
A
(3)
S
D
(1)
3. The resort is abundant in natural resources.
4. The place is not prone to danger and any other
circumstances.
5. Damak Beach Resort cleans the shoreline and beach
regularly.
Activities
1.
4 – Strongly Agree
3 – Agree
2 – Disagree
1 – Strongly Disagree
Damak Beach Resort has activities suitable for all ages.
S
A
(4)
D
(2)
2. It offers activities such as beach volleyball, boating, fishing,
snorkeling and others.
47
3.
The activities captures tourist to visit to the place.
4.
The activities give satisfaction and amusement to the
tourists.
5. The activities are worth to pay.
Accessibility
V
4 – Very Accessible
A
3 – Accessible
(4)
2 – Less accessible
1 – Inaccessible
1. The attraction can easily be reached by any type of land
transportation.
2. Damak Beach Resort is near the highway.
A
(3)
I
(2)
V
I
(1)
S
A
(4)
A
(3)
D
(2)
S
D
(1)
S
A
(4)
A
(3)
D
(2)
S
D
(1)
3. Roads are cemented going to the beach resort.
4. There are signages provided for directions.
5. Not time consuming or less time travel from the town
proper of Damak Beach Resort.
6. They have Facebook Page for online reservation.
7. They have mobile number for phone reservation.
Accommodation
4 – Strongly Agree
3 – Agree
2 – Disagree
1 – Strongly Disagree
1. Accommodations are appropriate for the tourist.
2. Accommodations are in good condition.
3. Cottages are in good quality and well ventilated.
4. Accommodations are not prone to danger and any other
circumstances.
5. Food and Drink services are appropriate and halal friendly.
Amenities
4 – Strongly Agree
3 – Agree
2 – Disagree
1 – Strongly Disagree
1. The resort has cottages to cater the tourist.
2. The resort has separate comfort rooms for men and women.
3. The resort has clean restrooms.
4. The resort has a safe and drinkable water faucet.
5. The resort has continuous supply of water for rinsing
(pangbanlaw).
6. Damak Beach Resort has provided parking spaces for the
tourist.
48
7. The resort has videoke for entertainment.
IATF Guidelines
4 – Highly Practiced
3 – Moderately Practiced
2 – Practiced
1 – Not Practiced
H
P
(4)
M
P
(3)
P
(2)
N
P
(1)
1. The resort has limited the capacity of tourist to 70% as per
IATF guidelines for areas under level 2.
2. The resort strictly follows the minimum public health
protocols such as wearing face mask and practice social
distancing and body temperature check upon entry.
3. The resort provided record/log book for contact tracing.
4. The resort install visual cues or signages on mask wearing,
hand hygiene, DOH hotlines, and other health and safety
reminders.
5. All on-site workers/employees of Damak Beach Resort are
fully vaccinated against COVID-19.
49
Appendix E – DOCUMENTATION
50
51
52
CURRICULUM VITAE
PERSONAL INFORMATION
Name:
Address:
Birthday:
Nationality:
Religion:
Contact No:
Email:
Angela Mae C. Gallego
Prk.3, Dangulaan, S.N.D, L.D.N
January 20, 2000
Filipino
Roman Catholic
+639 500 903 801
gallego.ac24@s.msumain.edu.ph
EDUCATIONAL BACKGROUND
Tertiary:
BS – Tourism Management
Mindanao State University- Main Campus
Marawi City
2018-2022
WORK EXPERIENCE
Work Experience:
C-Resort
Libertad, Misamis Oriental
On-the-Job Training: Aga Khan Museum & Natural Science Museum
Mindanao State University-Main Campus, Marawi City
AFFILATION/ORGANIZATION
CHARMBAYAN
Le’s Turistas Society (LTS)
Member
PROJECTS HIGHLIGHTS
Thesis Title: ASSESSMENT OF THE CURRENT CONDITION OF DAMAK
BEACH RESORT AS A TOURISM ATTRACTION IN SULTAN NAGA DIMAPORO
DURING THE COVID-19 PANDEMIC
53