TEACHING PORTFOLIO Najjemba Olivia MBA-IT, BIT Contact: +256 774 683 902 Email: onajjemba@vu.ac.ug Faculty of Science & Technology 1.0 Teaching Philosophy and Experience Summary A highly skilled, competent, energetic and knowledgeable individual with experience a wide range of skills including; Systems administration with Extensive experience in Networking Communication skills, experience in lecturing and worked as a research assistant for over 4years, Cisco, Computer skills (software installation, hardware maintenance, programming, typing, Microsoft word, Microsoft excel, Microsoft power point, Access, can easily learn any new computer software) , data analysis skills, Academic Research and planning skills, Experience in Website Maintenance Extensive experience in computer maintenance and repair Highly experienced in Data Analysis with SPSS, Extensive experience in Networking Communication skills Academic Research and planning skills Working efficiently in a team, Experienced user of Manage Engine Service Desk. Participated in the Mobile Innovation and Enterprise project (A collaboration with Sheffield Hallam University, UK, Funded by British Council ‘Principal Investigator’) at the Faculty of Computing and Information Technology at Makerere University which was supervised by Professor Idris A. Rai. An Associate Member of ITPA (Information Technology Professionals Association) I currently serve as a lecturer at Victoria University Uganda 2.0 Lesson Plan for E-Commerce The following lesson plan is designed to teach and provide an in-depth introduction to the field of e-commerce. We focus on concepts that will help you understand and take advantage of the evolving world of opportunity offered by e-commerce, which is dramatically altering the way business is conducted and driving major shifts in the global economy. In this i try to provide students with content that is thought-provoking and current. Tel: +256 774863902 | Email: onajjemba@vu.ac.ug ©2023 Najjemba Olivia We endeavor to use the most recent data available, and focus on companies that you are likely to encounter on a daily basis in your everyday life, such as Facebook, Google, Twitter, Amazon, YouTube, Pinterest, eBay, Uber, WhatsApp, Snapchat, TikTok and many more that you will recognize, as well as some exciting startups that may be new to you. We cover some of the key important topics in e-commerce today ranging from privacy and piracy, to government surveillance, cyberwar, social, local, and mobile marketing, Internet sales taxes, intellectual property, and more. Since the e-commerce job market is expanding rapidly and many employers expect new employees to understand the basics of ecommerce, social & mobile marketing, how to develop an e-commerce presence, we therefore equip our students with these ecommerce concepts that makes them valuable to potential employers. Every industry today is touched in at least some way by e-commerce. The information and knowledge obtained during the course will be very valuable throughout the student’s career, and at the end of the course students should be able to participate in, and even lead, management discussions of e-commerce for organizations / business / firms. 3.0 Learning Activities The assignment is in the space of E-Commerce and will draw together many of the ideas covered in the course to applying them in business. It requires the student to; 1. Integrate offline and online retailing concepts as they can serve customers in the various ways they want to be served 2. Show how online content distributors are moving into premium content production and sales 3. Explore social networks and online communities in relation to e-commerce Upon completion the following objectives should be met; 1. Understand the environment in which the online retail sector operates today. 2. Analyze the economic viability of an online firm. 3. Identify the challenges faced by the different types of online retailers. 4. Describe the major features of the online service sector. 5. Discuss the trends taking place in the online financial services industry. 6. Describe the major trends in the online travel services industry today. 7. Identify current trends in the online career services industry. 8. Identify the major trends in the consumption of media and online content, and the major revenue models for digital content delivery. Tel: +256 774863902 | Email: onajjemba@vu.ac.ug ©2023 Najjemba Olivia 9. Understand digital rights management. 10. Describe the different types of social networks and online communities and their business models. 4.0 Assignments and Exams Activity Percentage of Module Mark Group Coursework 40% (For presentation) Exams 60% Submission Date/Deadline 31th August 2023 2nd September 2023 5.0 Syllabus 5.1 Course Description The topics covered in this course include: computerized trading systems, electronic funds transfer, automatic product identification and bar code technology, electronic data interchange; the infrastructure of electronic commerce; electronic payment systems; Electronic commerce retailing and corporate finance; Intranets and supply chain management; remote banking, procurement and purchasing, online marketing and advertisement, home shopping, and auctions. Ecommerce security issues, transaction integrity and electronic payment systems are considered; and legal aspects of ecommerce. The course includes a major group project, which draws on a wide range of skills of team members to set up an integrated electronic business. Issues such as business-to business transactions are also covered. 5.2 Course Aims The aim of this course is to: 1. The course aims to; 2. Provide students with the skills required to design, implement, and evaluate robust ecommerce applications. 3. Present the theory and application of electronic commerce solutions on the internet to improve business profit. 4. The techniques required for online transactions are presented. Tel: +256 774863902 | Email: onajjemba@vu.ac.ug ©2023 Najjemba Olivia 5.3 Learning Outcomes Upon successful completion of the course, students should be able to; 1. Explain the issues related to various electronic commerce models and internet/Web business opportunities and practices 2. Appreciate and explain the fundamental technologies for implementing electronic commerce systems 3. Explain the latest developments in electronic commerce and their implications for organizations 4. Implement database-driven electronic commerce websites 5. Appreciate the potential impacts of different electronic commerce strategies 6. Become aware of the security and transaction properties of electronic commerce systems and their solutions. 7. Become aware of some of the regulatory and legal issues of electronic commerce 8. Learn various techniques ensuring web transactions security. Tel: +256 774863902 | Email: onajjemba@vu.ac.ug ©2023 Najjemba Olivia 5.4 Module Schedule Week Date 1 7/08/2023 8/08/2023 Topic Introduction Activities Discussion of the course outline, expectations, and the assessments Formulating coursework discussion groups. The revolution E-commerce computerized trading systems (B2C, B2B, C2C, Social, mobile, local) The organizing themes of Ecommerce Outcomes Assessment -coursework groups should be a) Have you used Pinterest or formulated any other content curation -students should be aware of the sites? What are your main coursework issued interests? -students should be aware of how b) Have you purchased the weekly classes are scheduled anything based on a pin or -students should have a clear board on Pinterest or any understanding of the basic concepts other curation site? of e-commerce c) Why do Pinterest links drive more purchasing than Facebook links? d) Will apps eventually make the Web irrelevant? Why or why not? e) Do you think the early visions of e-commerce are fulfilled? Give reasons for your arguments Electronic Data Lecture/Class room Students should be able to; a) How is it possible for any presentation on -Discuss the origins of, and the key government to ―control‖ or Interchange Defining EDI technology concepts behind, the censor the Web? How EDI works Internet. b) Does the Chinese Infrastructure Benefits of EDI -Explain the current structure of the government, or the U.S. for E- Internet. government, have the right commerce The Internet, Web, and -Understand the limitations of to censor content on the Mobile Platform today’s Internet and the potential Web? Tel: +256 774863902 | Email: onajjemba@vu.ac.ug ©2023 Najjemba Olivia 9/08/2023 E-commerce Security & Payment systems Building an E-commerce capabilities of the Presence: Websites, Internet of the future. Mobile Sites, and Apps -Understand how the Web works. -Describe how Internet and web features and services support ecommerce. -Understand the impact of mobile applications. Lecture/Class room Students should be able to; presentation on -Understand the scope of e E-Commerce Security commerce crime and security Environment problems, the key dimensions of e Security Threats in the E- commerce security, and the tension Commerce Environment between security and other values. Technology Solutions -Identify the key security threats in Management policies, the e-commerce environment. Business procedures and -Describe how technology helps Public Laws secure Internet communications Payment Systems channels and protect networks, E-commerce payment servers, and clients. systems -Appreciate the importance of Electronic Billing policies, procedures, and laws in Presentment and Payment creating security. -Identify the major e-commerce payment systems in use today. -Describe the features and functionality of electronic billing presentment and payment systems. Tel: +256 774863902 | Email: onajjemba@vu.ac.ug ©2023 Najjemba Olivia c) How should companies in Uganda deal with governments that want to censor content? d) What would happen to ecommerce if the existing Web split into a different Web for each country? a) Why has cyberwar become more potentially devastating in the past decade? b) Why has Google been the target of so many cyberattacks? c) Is it possible to find a political solution to MAD 2.0? d) Do you think your smart phone is secure when doing payment online? e) What Types of therats do smartphones face? f) Are apps more or less likely to be subject to threats than traditional PC software programs? g) What are some of the benefits of using a digital currency? h) What are the risks 2 2 14/08/2023 E-commerce Lecture/Class room Marketing & presentation on Adverting Consumers Online: The Concepts Internet Audience and Consumer Behavior Digital Commerce Marketing and Advertising Strategies and Tools Internet Marketing Technologies Understanding the costs and benefits of Online Marketing Communications 15/08/2023 Legal Aspects Lecture/Class presentation on of e- commerce Understanding Ethical, Social, and Political Issues in E-commerce Privacy and Information Rights Intellectual Property Rights involved to the user? i) What are the political and economic repercussions of a digital currency? j) Have you or anyone you know ever used Bitcoin? a) Where do sites such as YouTube fit in to a marketing strategy featuring video ads? b) What are some of the challenges and risks of placing video ads online? c) Do you think Internet users will ever develop blindness toward video ads as well? Students should be able to; -Understand the key features of the Internet audience, the basic concepts of consumer behavior and purchasing, and how consumers behave online. -Identify and describe the basic digital commerce marketing and advertising strategies and tools. -Identify and describe the main technologies that support online marketing. -Understand the costs and benefits of online marketing communications. a) Is the Internet a form of Students should be able to; public speech? Understand why e-commerce raises b) How can the different ethical, social, and political issues. national perspectives on free -Understand basic concepts related speech be managed in a to privacy and information rights, global environment like the the practices of e-commerce Internet? companies that threaten privacy, c) Given that the Internet is supported by governments and the different methods that can Tel: +256 774863902 | Email: onajjemba@vu.ac.ug ©2023 Najjemba Olivia Governance Public Safety and Welfare and private companies, be used to protect online privacy. should these institutional and -Understand the various forms of corporate needs supersede intellectual property and the the free speech rights of challenges involved in protecting it. individuals on the Internet? -Understand how the Internet is d) Do you agree with the jury governed and why taxation of efinding that Samsung commerce raises governance and violated Apple‘s patents in the Samsung Galaxy design? jurisdiction issues. e) Should trade dress patents -Identify major public safety and cover basic shape elements, welfare issues raised by esuch as round-cornered commerce. squares used for icons? f) The Apple ―look and feel‖ has inspired the ―look and feel of many other Web sites and devices. How is this different from the Samsung case? g) Given the nature of the Internet, should sales tax be based on the location of the consumer rather than the seller? h) Why is there a struggle to define the nature of small business? How big is a small business? Tel: +256 774863902 | Email: onajjemba@vu.ac.ug ©2023 Najjemba Olivia 2 3 16/08/2023 E-commerce in Student/Class presentation on Action respective Topics assigned Online Retail and (Group Services Presentations) Online Content and Media Social Networks, Auctions, and Portals B2B E-Commerce: Supply Chain Management and Collaborative Commerce Remote banking, procurement and purchasing 21/08/2023 Each Student presents their to Class input in the group assignment 22/08/2023 Presentations issued. 23/08/2023 Course wrap up and a look at the Exam rules and regulations Course Overview General Information on Exam Rules and Regulations Question and answer session Discussion on issues for revision Examination advice Course Summary Tel: +256 774863902 | Email: onajjemba@vu.ac.ug ©2023 Najjemba Olivia Student preparation on the group assignment Final presentation on the group assignment 4 Wrap up of module Exams 6.0 Important Information 6.1 Attendance requirement Students must attend all classes of this course. Any student with absence of 15% of the classes, will be illegible to sit for the final exam 6.2 Important Dates These are clearly highlighted in the module schedule 7.0 Reading Lists 1. Kenneth, C. L. and Carol, G.T. (2021). E-commerce. Business, Technology, Society (16th Edition). 2. Kenneth, C. L. and Carol, G.T. (2014). E-commerce. Business, Technology, Society (10th Edition). 3. Rayport, J.F and Jaworski, G.J. (2002). Introduction to e-commerce, McGraw-Hill, ISBN 0072510242. 4. Rayport, J.F and Jaworski, G.J. (2002). Cases in e-commerce, McGraw-Hill, ISBN 00725000956. 5. Turban, E. et al. (2004) Electronic Commerce 2004. A managerial perspective Upper Saddle River, NJ; Pearson Prentice Hall, ISBN 0130094935 Tel: +256 774863902 | Email: onajjemba@vu.ac.ug ©2023 Najjemba Olivia