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COURSE: Advanced Diploma in Business Administration
MODULE NUMBER: 6
MODULE NAME: Organizational Behavior
COURSE CODE: BA2003
CLASS: ADBA
GROUP NUMBER:1
Submitted to;
Mr. Habib Kassim, MBA.
Lecture, Academic STEI Institute
Singapore.
Group members
• Mariyappan Vigneshwaran (FT210114).
• Pankaj Kumar (FT210143).
• Raj Kumar (FT220049).
• Don Wickrama Carlo Arachchige Ashen Vimukthi Hemachandra
(FT220001).
Question-1
Discuss what the essential elements of organizational
culture are and why.
Elements of organizations
culture
• Purpose
• Ownership
• Community
• Effective communication
• Good leadership
Organization culture of Google
company
• Openness
• Innovation especially technological
innovation
• Smartness with excellence
• Hands on approach
• Small company family rapport
Question-2
Discuss the role of a leader in shaping an
influential organization culture. Do you think
they play a crucial role in sculpting them?
Introduction
about Alibaba
Group
• Ali baba Group established in 1999 by
people lead by Mr. Jack ma in china,
Hangzhou
• The total number of employees are
245,700
• Ali Baba is rank 6 position in the world
and it is the world’s largest retailers and
e-commerce company in the world
How did Jack ma influenced
organization culture?
• All the employees treated as equally in the
organization
• The employees have right to express their
genuine opinion and criticize the company in
an authentic and respectful manner.
• Arranging the Ali baba annual mass wedding
• It is organizing every may in every
year
• If the Ali Baba earned negative gross
profit but gross profit but organizing
this event in every year.
Shaping the
organization
• Jack ma was influenced by the western culture to
develop the organization culture
• He tried to reduce the gap between leader and the
employees by creating a good atmosphere in his
organization and also Jack ma inspired their
employees and it help to Ali baba group to create
a good organizational culture in their organization
LinkedIn organization
culture
In the organization culture they are more
focusing on this five pillars such as
• Integrity- They given the practice to the
employees to do things in a right time
• Collaboration-They improved and train the
people work as a group.
• Hummer-Getting touch with every employees
and create a good work environment for them.
Considering about the benefits
they have
• On site gyms, healthcare
benefits and pretty generous
holidays among other things.
• In the Glass door rating of 4.4
and 88% of the work force
would recommend a friend.
Benefits
Question-3
• In your group's opinion with increased demand
for robotics technologies and artificial intelligence, how
will be the future of organizational culture?
Tesla
Role of a technology
1
Collect and
share accurate,
real-time data
2
Provide and
receive
feedback
3
Offer more
flexibility
4
Increase
efficiency with
automation
5
Reach
sustainability
goals
6
Recognize and
reward
employees
Features of Future OC
Move fast
Do the
impossible
Constantly
innovate
Reason from
'first
principles'
We are ALL
IN
Think like
owners
The Goldilocks Principle
Balance tight and loose culture
Ways of balancing culture
 Embracing organizational norms
 Incentivize employees
 Flexible tightness
 Reduce non-essential regulations
 Hire great leaders
Influence of robots in future
Optimus – A TESLA BOT
• "Physical work will be a choice".
• An AI controlled bot is made for various
purposes like production, health care, fire safety
department, warehouses, etc...
• It can take voice commands and be able to
do basic tasks in a tesla factory.
Transformative culture
• "You can't rely on people in the production line
itself. Otherwise ,you'll automatically drop to
people speed," said Elon Musk.
• "one of the biggest mistake
we made was trying to automate things that are
super easy for a person to do, but super hard for
a robot to do ,".
Question-4
Do your group think organizational culture is
interlinked with succession planning? If yes or no ,
provide your argument to support your response.
Apple Inc.’s
Organizational
Culture & Its
Characteristics
• Apple Inc.’s organizational culture is a key factor in the
continuing success of the business.
• The consumer electronics company’s organizational or
corporate culture establishes and maintains the business
philosophy, values, beliefs, and related behaviors among
employees.
• This business analysis case shows that Apple has a
corporate culture that motivates human resources to support
various strategic objectives.
Apple Inc.’s
Organizational
Culture &
Its Characteristics
• With this organizational culture, business
operations facilitate the fulfillment of Apple
Inc.’s corporate mission and vision statements.
• Through the leadership of Steve Jobs and, now,
through the leadership of Tim Cook, the
company continues to enhance its cultural
characteristics to maximize human resource
support for business relevance in various
markets around the world.
• Apple shapes its corporate culture and uses it
as a tool for strategic management and
multinational business success.
Apple’s
Organizational
Culture Type
and
Characteristics
Apple Inc. has an organizational culture for
creative innovation. The company’s cultural
features focus on maintaining a high level of
innovation that involves workers’ creativity and a
mindset that challenges conventions and
standards, such as in the area of consumer
electronics design.
he business depends on cultural support and
coherence, which are determinants of
competitiveness and industry leadership,
especially in addressing aggressive and rapid
technological innovation and product
development. The following are the main
characteristics of Apple’s corporate culture.
Apple’s
Organizational
Culture Type
and
Characteristics
Top-notch excellence
Creativity
Innovation
Secrecy
Moderate combativeness
Top-notch Excellence
• Apple’s organizational culture comes with a human resource
policy of hiring only the best of the best in the labor market.
• Steve Jobs was known to fire employees who did not meet
his expectations.
• This tradition continues under Tim Cook. Such a tradition
maintains and reinforces a corporate culture that promotes,
appreciates, and expects top-notch excellence among the
technology company’s employees.
• This cultural trait is also institutionalized in Apple’s
organization. For example, the company has programs that
recognize and reward excellence among workers in software
design.
Creativity
• This cultural characteristic pertains to creating new
ideas that help improve the technology business and
its products.
• Apple’s management favors creativity among
employees’ knowledge, skills, and abilities.
• This characteristic of the corporate culture enables
the company to ensure sufficient creativity, especially
among employees involved in consumer electronics
product design and development processes.
Innovation
Apple’s organizational culture supports rapid innovation. The
technology business is frequently appraised as one of the most
innovative companies in the world.
Based on this cultural trait, Apple trains and motivates its
employees to innovate in terms of individual work performance
and idea contributions for product development, design, and
other processes.
The corporate culture facilitates rapid innovation, which is at the
heart of Apple’s business operations.
Steve Jobs developed Apple to have an organizational culture of
secrecy. This cultural characteristic continues to define the
MacBook maker’s human resource development and
management practices.
Secrecy is part of the company’s strategy to minimize theft of
proprietary information or intellectual property, such as designs
for the next generations of the iPhone.
Secrecy
It is also a strategic management approach that enables Apple
Inc. to maximize its leading edge against competitors.
Through the corporate culture, employees are motivated and
expected to keep business information within the technology
business organization.
Part –2
scenario:
• Ram and Raja work in an information
technology(IT) multinational company(MNC) in
the same team as management trainees. They
both got selected through campus placement. It
has been six months since they joined the
company. While filling up their conformation
forms, Ram learned that Raja draws more
remuneration than him. This visibly upset Ram,
and he started dumping all his work on Raja. The
strained relationship between them could be
sensed by their colleagues as well. Raja probed
for this, and from one of Ram's new confidantes,
he came to know the reason.
Question -1
• What kind of conflict was between Ram
& Raja? Discuss the same with suitable
concepts & reasons.
Answer –A
Tackle the conflict
Resolve the differences
Monitor the situation
Establish the reason
Ask for guidance
Question -1
Answer –B
Reason -Interpersonal conflict
 Value conflicts
 Ego conflicts
 Frustration and stress
 Misunderstandings
 Bad staff selection
 Poor communication
This Photo by Unknown author is licensed under CC BY-SA-NC.
Answer –A
Question-2
Conflict resolution
Understand the nature of the conflict
Sort it out early
Listen to all sides
Figure out the root cause
Come up with reasonable solution
Practice what you preach
How can the
conflict be
resolved or
managed by
ram? Discuss.
Question-2
Answer-B
• Accept conflict
• Listen actively
• Separate the person from the problem
• Work together
• Focus on the future
• Share your interests
• Move past positions
References