lOMoAR cPSD| 28321802 CBC 12345678901 CBC Computer System Servicing NC II Business Admnistration (Western Philippines University) Studocu is not sponsored or endorsed by any college or university Downloaded by FARASAN INSTITUTE (farasaninstitute@gmail.com) lOMoAR cPSD| 28321802 TESDA-OP-CO-01-F11 (Rev. No. 00-03/08/17) COMPETENCY-BASED CURRICULUM A. COURSE DESIGN COURSE TITLE: COMPUTER SYSTEM SERVICING NCII NOMINAL DURATION: 280 HOURS QUALIFICATION LEVEL: NCII COURSE DESCRIPTION: TRAINEE ENTRY REQUIREMENTS: This course is designed to develop & enhance the knowledge, skills, & attitudes of a Computer Systems Service Technician, in accordance with industry standards. It covers the basic and common competencies in addition to the core competencies such as to install and configure computers systems, set-up computer networks and servers and to maintain and repair computer systems and networks. Candidate/trainee must possess the following qualifications, must be: Able to communicate both oral and written Physically and mentally fit. With good moral character. Can perform basic mathematical and logical computations. Analytical and logical thinking Date Developed: QUALIFICATION TITLE Competency –Based Curriculum Document No. Page 1 of 31 Developed by: Downloaded by FARASAN INSTITUTE (farasaninstitute@gmail.com) Issued by: lOMoAR cPSD| 28321802 TESDA-OP-CO-01-F11 (Rev. No. 00-03/08/17) COURSE STRUCTURE: BASIC COMPETENCIES (40 Hours) Unit of Competency 1. Participate in workplace communication 2. Work in a team Module Title 1.1 Participating in workplace communication environment 2.1 Working in a team environment 3. Practice career professionalism 3.1 Practicing career professionalism 4. Practice occupational health & safety 4.2 Practicing occupational health & safety Learning Outcomes 1.1.1 Obtain and convey workplace information. 1.1.2 Complete relevant work related documents. 1.1.3 Participate in workplace meeting and discussion. 2.1.1 Describe and identify team role and responsibility in a team. 2.1.2 Describe work as a team member 3.1.1 Integrate personal objectives with organizational goals. 3.1.2 Set and meet work priorities. 3.1.3 Maintain professional growth and development. 4.1.1 Identify hazards and risks. 4.1.2 Evaluate hazard and risks 4.1.3 Control hazards and risks 4.1.4 Maintain occupational health and safety awareness Date Developed: QUALIFICATION TITLE Competency –Based Curriculum Nominal Duration 10 hours 10 hours 10 hours 10 hours Document No. Page 2 of 31 Developed by: Downloaded by FARASAN INSTITUTE (farasaninstitute@gmail.com) Issued by: lOMoAR cPSD| 28321802 TESDA-OP-CO-01-F11 (Rev. No. 00-03/08/17) COURSE STRUCTURE: BASIC COMPETENCIES (40 Hours) Unit of Competency 1. Participate in workplace communication 2. Work in a team Module Title 1.1 Participating in workplace communication environment 2.1 Working in a team environment 3. Practice career professionalism 3.1 Practicing career professionalism 4. Practice occupational health & safety 4.2 Practicing occupational health & safety Learning Outcomes 1.1.1 Obtain and convey workplace information. 1.1.2 Complete relevant work related documents. 1.1.3 Participate in workplace meeting and discussion. 2.1.1 Describe and identify team role and responsibility in a team. 2.1.2 Describe work as a team member 3.1.1 Integrate personal objectives with organizational goals. 3.1.2 Set and meet work priorities. 3.1.3 Maintain professional growth and development. 4.1.1 Identify hazards and risks. 4.1.2 Evaluate hazard and risks 4.1.3 Control hazards and risks 4.1.4 Maintain occupational health and safety awareness Date Developed: QUALIFICATION TITLE Competency –Based Curriculum Nominal Duration 10 hours 10 hours 10 hours 10 hours Document No. Page 2 of 31 Developed by: Downloaded by FARASAN INSTITUTE (farasaninstitute@gmail.com) Issued by: lOMoAR cPSD| 28321802 TESDA-OP-CO-01-F11 (Rev. No. 00-03/08/17) Common Competencies (80 Hours) Unit of Competency Module Title 1. Apply Quality 1.1 Applying Quality Standards Standards 2. Perform Computer 2.1 Performing Computer Operation Operation 3. Perform Mensuration and Calculation 4. Prepare and interpret technical drawing 5. Use hand tools 3.1 Performing Mensuration and Calculation 4.1 Prepare and interpret technical drawing 5.1 Using hand tools Learning Outcomes 1.1.1 Assess quality of received materials 1.1.2 Assess own work 1.1.3 Engage in quality improvement 2.1.1 Plan and prepare for task to be taken undertaken 2.1.2 Input data into computer 2.1.3 Access information using computer 2.1.4 Produce output/data using computer system 2.1.5 Use basic functions of a www-browser to locate information 2.1.6 Maintain computer equipment and systems 3.1.1 Select measuring instruments 3.1.2 Carry out measurement and calculation 3.1.3 Maintain measuring instruments 4.1.1 Identify different kinds of technical drawings 4.1.2 Interpret technical drawing 4.1.3 Prepare/make changes in electrical/electronic schematics and drawings 5.1.1 Plan and prepare for tasks to be Date Developed: QUALIFICATION TITLE Competency –Based Curriculum Nominal Duration 10 hours 20 ours 10 hours 10 hours 10 hours Document No. Page 3 of 31 Developed by: Downloaded by FARASAN INSTITUTE (farasaninstitute@gmail.com) Issued by: lOMoAR cPSD| 28321802 TESDA-OP-CO-01-F11 (Rev. No. 00-03/08/17) 6. Terminate and connect electrical wiring and electronics circuit Core Competencies (160 Hours) Unit of Competency 1. Install and configure computer systems 2. Set-up computer networks 6.1 Terminating and connect electrical wiring and electronics circuit Module Title 1.1 Installing and configure computer systems 2. Setting-up computer networks undertaken 5.1.2 Prepare hand tools 5.1.3 Use appropriate hand tools and test equipment 5.1.4 Maintain hand tools 6.1.1 Plan and prepare for termination /connection of electrical wiring/electronics circuits 6.1.2 Terminate/connect wiring/electronics circuits 6.1.3 Test termination /connections of electrical wiring/electronics circuits Learning Outcomes 1.1.1 Assemble computer hardware 1.1.2 Prepare Installer 1.1.3 Install operating system and drivers for peripherals devices. 1.1.4 Install the computer application software 1.1.5 Conduct testing and documentation 2.1.1 Install network cables 2.1.2 Set network configuration 2.1.3 Set router/WI-FI/ Wireless access point /repeater Date Developed: QUALIFICATION TITLE Competency –Based Curriculum 20 hours Nominal Duration 50 hours 50 hours Document No. Page 4 of 31 Developed by: Downloaded by FARASAN INSTITUTE (farasaninstitute@gmail.com) Issued by: lOMoAR cPSD| 28321802 TESDA-OP-CO-01-F11 (Rev. No. 00-03/08/17) 3. Set-up Computer Servers 3.1 Setting-up Computer Servers 4. Maintain and repair computer system and networks 4.1 Maintaining and repair computer system and networks configuration 2.1.4 Inspect and test the configured computer networks. 3.1.1 Set-up user access 3.1.2 Configure network services 3.1.3 Perform testing, documentation and predeployment practices 4.1.1 Plan and prepare for maintenance and repair 4.1.2 Maintain computer systems and networks 4.1.3 Diagnose faults of computer systems 4.1.4 Rectify/correct defects in computer systems 4.1.5 Inspect and test the computer systems and networks Date Developed: QUALIFICATION TITLE Competency –Based Curriculum 30 hours 30 hours Document No. Page 5 of 31 Developed by: Downloaded by FARASAN INSTITUTE (farasaninstitute@gmail.com) Issued by: lOMoAR cPSD| 28321802 TESDA-OP-CO-01-F11 (Rev. No. 00-03/08/17) Elective Competencies (if any) (No. of Hours) Unit of Competency Module Title Learning Outcomes Nominal Duration Hands on Direct observation Practical demonstration Oral and written exam Lecture-demonstration Self-paced instruction Group discussion ASSESSMENT METHODS: COURSE DELIVERY: Date Developed: QUALIFICATION TITLE Competency –Based Curriculum Document No. Page 6 of 31 Developed by: Downloaded by FARASAN INSTITUTE (farasaninstitute@gmail.com) Issued by: lOMoAR cPSD| 28321802 TESDA-OP-CO-01-F11 (Rev. No. 00-03/08/17) RESOURCES: List of recommended tools, equipment, and materials for the training of (no. of trainees) for (title of the program/ qualification) Qty. Tools Qty 10 pcs Equipment 26 units Screwdriver (standard) Qty Materials 400 pcs. Desktop Computer 10 pcs 10 Screwdriver (Philips) 25 pcs. Laptop computer/Netbook 10 pcs 10 Long nose pliers 20 pcs. 1.5” x 1.5” x 48” Computers for server 10 pcs 10 Mechanical pliers 1 box Server cabinet/Frame 10 sets 20 pcs Allen wrench UTP cable 1 can Patch panel (48-ports) 10 pcs 10 sets Crimping tools 10 pcs 1 unit Soldering iron 10 pcs 10 units Solder sucker 5 pcs Wire stripper Contact cleaner 1 piece Working tables Internet subscription (at least 2 MBPS) Uninterruptible Power Supply (UPS) 10 unit Whiteboard 1 lot 1 spool 8 pcs Hub / Switch 1 unit RJ 45 Modular box (RJ45) Raceway or Slotted PVC Fastener Filler (leadfree) Fiber optic cable 2 meters (terminated) 2 units Portable electric hand drill 1 set Managed switch 1 Drill bit Network controller 5 sets 11 Precision screw drivers ADSL Router with Wi- Fi 10 pcs 10 Anti-static devices Wireless Access Point 5 pcs 1 unit Flash light/Head mounted light PC Video camera 2 units External optical drive 1 unit USB External HD 1 unit Network External HD 1 unit scanner 1 unit USB printer 1 unit Network printer 11 pcs Flash disk / Memory stick 10 units Electronic tester VOM 5 units LAN Cable tester Date Developed: QUALIFICATION TITLE Competency –Based Curriculum Document No. Page 7 of 31 Developed by: Downloaded by FARASAN INSTITUTE (farasaninstitute@gmail.com) Issued by: lOMoAR cPSD| 28321802 TESDA-OP-CO-01-F11 (Rev. No. 00-03/08/17) FACILITIES: SPACE REQUIREMENT laboratory and/or lecture area storage area learning resource center equipment circulation area SIZE IN METERS AREA IN SQ. METERS TOTAL AREA IN SQ. METERS 6x8 48 48 2x2 4 4 4x5 20 20 20 20 Total Workshop Area: 92 Date Developed: QUALIFICATION TITLE Competency –Based Curriculum GRAND TOTAL AREA IN SQ. M Document No. Page 8 of 31 Developed by: Downloaded by FARASAN INSTITUTE (farasaninstitute@gmail.com) Issued by: lOMoAR cPSD| 28321802 TESDA-OP-CO-01-F11 (Rev. No. 00-03/08/17) INSTRUCTORS/ TRAINERS QUALIFICATION: B. MODULES OF INSTRUCTION CORE COMPETENCIES 50 hours UNIT OF COMPETENCY Install and Configure Computer Systems MODULE TITLE Installing and Configuring Computer System MODULE DESCRIPTOR This module covers the outcomes required in installing and configuring desktop and workstation computers systems. It consists of competencies to assemble computer hardware, install operating system and drivers for peripherals/devices, and install application software as well as to conduct testing and documentation NOMINAL DURATION 50 HOURS SUMMARY OF LEARNING OUTCOMES LO 1. Assemble computer hardware LO 2. Prepare installer LO 3. Install operating system and drivers for peripherals/ devices LO 4. Install application software LO 5. Conduct testing and documentation Date Developed: QUALIFICATION TITLE Competency –Based Curriculum Document No. Page 9 of 31 Developed by: Downloaded by FARASAN INSTITUTE (farasaninstitute@gmail.com) Issued by: lOMoAR cPSD| 28321802 TESDA-OP-CO-01-F11 (Rev. No. 00-03/08/17) DETAILS OF LEARNING OUTCOMES: LO 1. ASSEMBLE COMPUTER HARDWARE ASSESSMENT CONTENTS CONDITIONS CRITERIA Unit Assembly is planes and prepared to ensure Oh&S Policies and procedure are followed in accordance with Plan and established prepare unit procedures and assembly checked against The Identify and systems students/trainees obtain the requirements must be provided materials, tools Materials with the following: and equipment necessary to Computer in accordance complete the system with job work are Anti-static wrist requirements. identified and strap Follow the obtained in Set of screw OH&S policies accordance with driver and procedures established Cutter to ensure procedures and operation safety Allen wrench checked against requirements (0.05 – 0.25 systems inch) Assemble requirements computer Flashlight Tools, hardware in Sharp pointed equipment and accordance with tweezers testing devices job and system Cable tie needed to carry requirements Personal out the Configuration of Protective installation work BIOS in equipment are obtained in accordance with (PPE) accordance with hardware established requirements procedures and checked for correct operation and safety Computer hardware is assembled in accordance with established METHODOLOGIES METHODS Lecture – demonstration Self-paced instruction Group discussion Date Developed: QUALIFICATION TITLE Competency –Based Curriculum ASSESSMENT Hands-on Direct observation Document No. Page 10 of 31 Developed by: Downloaded by FARASAN INSTITUTE (farasaninstitute@gmail.com) Issued by: lOMoAR cPSD| 28321802 TESDA-OP-CO-01-F11 (Rev. No. 00-03/08/17) procedures and system requirements Basic-inputoutput-system (BIOS) configuration is performed in accordance with hardware requirements LO 2. PREPARE INSTALLER ASSESSMENT CRITERIA Portable bootable devices are created in accordance with software manufacturer instruction. Customized installers are prepared in accordance with software utilization guide and end user agreement. Installation of portable applications are carried out in accordance with software user guide and software license. CONTENTS CONDITIONS METHODOLOGIES ASSESSMENT METHODS Create bootable device Customize installation in accordance with software manufacturer EULA. Installing portable application. The students/trainees must be provided with the following: Open source portable applications Utility software Manual Flash drive Computer System Lecture – demonstration Self-paced instruction Group discussion Date Developed: QUALIFICATION TITLE Competency –Based Curriculum Hands-on Direct observation Document No. Page 11 of 31 Developed by: Downloaded by FARASAN INSTITUTE (farasaninstitute@gmail.com) Issued by: lOMoAR cPSD| 28321802 TESDA-OP-CO-01-F11 (Rev. No. 00-03/08/17) LO 3. INSTALL OPERATING SYSTEM AND DRIVERS FOR PERIPHERALS/ DEVICES ASSESSMENT CRITERIA Operating system (OS) is installed in accordance with established installation procedures and to comply with end-user requirements Peripherals/devi ces drivers are installed and configured in accordance with manufacturer’s instructions and/or OS installation procedures. OS and drivers updates/patches are accessed and installed in accordance with manufacturer’s recommendation and requirements On-going checks of the quality of the work are undertaken in accordance with established procedures CONTENTS Install Operating System Install and configure peripherals/devi ces in accordance with manufacturer’s instructions Updating drivers and peripherals Undertake ongoing checks to ensure quality of work CONDITIONS METHODOLOGIES The students/trainees must be provided with the following: Operating system installer Printer, scanner, mouse, keyboard, webcam and other peripherals Drivers Utility software Notebook and pen ASSESSMENT METHODS Lecture – demonstration Self-paced instruction Group discussion Hands-on Direct observation (Note: Copy format for modules of instructions for Common and Core Competencies) Date Developed: Document No. QUALIFICATION TITLE Competency –Based Curriculum Page 12 of 31 Developed by: Downloaded by FARASAN INSTITUTE (farasaninstitute@gmail.com) Issued by: lOMoAR cPSD| 28321802 TESDA-OP-CO-01-F11 (Rev. No. 00-03/08/17) LO 4. INSTALL APPLICATION SOFTWARE ASSESSMENT CONTENTS CRITERIA Application software are installed based on software installation guides, end-user requirements Install and software application license software based agreement in installation guide and Variation to software license application agreement software installation is Carry out carried out in variation to accordance to application customer/client software requirements. installation Software Access and updates are install software accessed and updates installed in accordance with CONDITIONS METHODOLOGIE S The students/trainees must be provided with the following: Productivity tools Utility software Internet connection Manual Computer system ASSESSMENT METHODS Lecture – demonstration Self-paced instruction Group discussion Hands-on Direct observation manufacturer’s recommendation and requirements LO 5. CONDUCT TESTING AND DOCUMENTATION ASSESSMENT CRITERIA Devices/system and/or installation is tested to determine whether it conforms to requirements Stress test is conducted to ensure reliability CONTENTS Test devices/ system and/or installation Conduct stress test Follow 5S and 3Rs according to environmental policies Prepare and forward CONDITIONS METHODOLOGIE S The students/trainees must be provided with the following: Multi-Tester Cable tester Manual Notebook and pen Computer system Lecture – demonstration Self-paced instruction Group discussion Date Developed: QUALIFICATION TITLE Competency –Based Curriculum ASSESSMENT METHODS Hands-on Direct observation Document No. Page 13 of 31 Developed by: Downloaded by FARASAN INSTITUTE (farasaninstitute@gmail.com) Issued by: lOMoAR cPSD| 28321802 TESDA-OP-CO-01-F11 (Rev. No. 00-03/08/17) of reliability of equipment in accordance with documentation to appropriate personnel Mirror Flash light manufacturer’s instructions and system requirements 5S and 3Rs are followed according to environmental policies Documentation in relation to the test is forwarded to appropriate personnel and/or authority in accordance with requirements. INSTRUCTORS/ TRAINERS QUALIFICATION: C. MODULES OF INSTRUCTION CORE COMPETENCIES 30 hours UNIT OF COMPETENCY SET-UP COMPUTER NETWORKS MODULE TITLE SETTING-UP COMPUTER NETWORKS MODULE DESCRIPTOR This module covers the outcomes required in setting-up computers networks for LANs and smalloffice home-office (SOHO) systems. It consists of competencies to install network cables, set network configuration, set router/Wi-Fi/ wireless access point/repeater configuration as well as to inspect and test the configured computer networks. NOMINAL DURATION 30 hours SUMMARY OF LEARNING OUTCOMES Upon completion of this module the students/trainees must be able to: LO1. Install network cables LO2. Set network configuration LO3. Set router/Wi-Fi/ wireless access point/repeater configuration LO4. Inspect and test the configured computer networks Date Developed: QUALIFICATION TITLE Competency –Based Curriculum Document No. Page 14 of 31 Developed by: Downloaded by FARASAN INSTITUTE (farasaninstitute@gmail.com) Issued by: lOMoAR cPSD| 28321802 TESDA-OP-CO-01-F11 (Rev. No. 00-03/08/17) DETAILS OF LEARNING OUTCOMES: LO 1. INSTALL NETWORK CABLES ASSESSMENT CONTENTS CRITERIA Cable routes are determined and planned in accordanc e with network design and actual installation site. Network materials necessary to complete the work are identified and obtained in accordance with established procedures and checked against systems requirements Tools, equipment and testing devices needed to carry out the installation work are obtained in accordance with Determine and plan the cable route Identify and obtain network materials necessary to complete the work Obtain the needed tools, equipment and testing devices Use appropriate personal protective equipment Perform cable splicing based on standards Install network cables and cable raceway Perform and check installation work Follow 5S and 3Rs CONDITIONS METHODOLOGIES METHODS The students/trainees must be provided with the following: Cable plan/procedur al Manual Race way Cable tester Crimping Tool Wire stripper Mask Impact punch down tool Cable tie Patch panel Modular box Rj45 Lecture – demonstration Self-paced instruction Group discussion Date Developed: QUALIFICATION TITLE Competency –Based Curriculum ASSESSMENT Hands-on Direct observation Document No. Page 15 of 31 Developed by: Downloaded by FARASAN INSTITUTE (farasaninstitute@gmail.com) Issued by: lOMoAR cPSD| 28321802 TESDA-OP-CO-01-F11 (Rev. No. 00-03/08/17) established procedures and checked for correct operation and safety Appropriate personal protective equipment is used and OHS policies and procedures are followed Copper cable splicing is performed based on Electronic Industries Alliance/Teleco mmunications Industry Association (EIA/TIA) standards Network cables and cable raceway are installed in accordance with established procedures and installation requirements Installation work is performed and is checked to ensure no Date Developed: Document No. QUALIFICATION TITLE Competency –Based Curriculum Page 16 of 31 Developed by: Downloaded by FARASAN INSTITUTE (farasaninstitute@gmail.com) Issued by: lOMoAR cPSD| 28321802 TESDA-OP-CO-01-F11 (Rev. No. 00-03/08/17) unnecessary damage has occurred and complies with requirements OHS standards and 5S principles are followed according to enterprise requirements Excess components and materials are disposed of based on WEEE directives and 3Rs waste management program. LO 2. SET NETWORK CONFIGURATION ASSESSMENT CRITERIA Network connectivity of each terminal is checked in accordance with network design. Any fault or problem in the network system is diagnosed and remedied in line with the standard operating procedures. CONTENTS CONDITIONS METHODOLOGIES ASSESSMENT METHODS The Check network connectivity of terminals Diagnose and remedy fault or problem in the network System Configure Network Interface Card settings Carry out communicatio n checking students/trainees must be provided with the following: Cable plan/procedur al Manual Race way Cable tester Crimping Tool Wire stripper Mask Impact punch down tool Cable tie Patch panel Modular box Lecture – demonstration Self-paced instruction Group discussion Date Developed: QUALIFICATION TITLE Competency –Based Curriculum Hands-on Direct observation Document No. Page 17 of 31 Developed by: Downloaded by FARASAN INSTITUTE (farasaninstitute@gmail.com) Issued by: lOMoAR cPSD| 28321802 TESDA-OP-CO-01-F11 (Rev. No. 00-03/08/17) Network interface card (NIC) settings are configured in accordanc e with network design. Communicati on checking between terminals are carried out in accordance with OS network configuration guides Unplanned events or conditions are responded to in accordance with established procedures between Terminals Respond to unplanned events or conditions Rj45 LO 3. SET ROUTER/WI-FI/ WIRELESS ACCESS POINT/REPEATER CONFIGURATION ASSESSMENT CRITERIA Client Device systems settings are configured in accordance with manufactur ers’ CONTENTS Configure client device system settings Configure Local Area Network port Configure Wide Area Network port CONDITIONS METHODOLOGIES The students/trainees must be provided with the following: Computer system Router Switch/hub LAN cables METHODS Lecture – demonstration Self-paced instruction Group discussion Date Developed: QUALIFICATION TITLE Competency –Based Curriculum ASSESSMENT Hands-on Direct observation Document No. Page 18 of 31 Developed by: Downloaded by FARASAN INSTITUTE (farasaninstitute@gmail.com) Issued by: lOMoAR cPSD| 28321802 TESDA-OP-CO-01-F11 (Rev. No. 00-03/08/17) instructions and enduser preferences Local area network (LAN) port is configure d in accordan ce with manufact Configure wireless settings Configure security/firewa ll/advance settings Internet connection urers’ instructio ns and network design Wide area network (WAN) port is configure d in accordanc e with manufact urers’ instruction s and network design Wireless settings are configured in accordance manufacturers’ instructions, network design and end-user preferences Date Developed: QUALIFICATION TITLE Competency –Based Curriculum Document No. Page 19 of 31 Developed by: Downloaded by FARASAN INSTITUTE (farasaninstitute@gmail.com) Issued by: lOMoAR cPSD| 28321802 TESDA-OP-CO-01-F11 (Rev. No. 00-03/08/17) Security/Firewa ll/Advance settings are configured in accordance with manufacturers’ instructions and end-user preferences (Note: Copy format for modules of instructions for Common and Core Competencies) LO 4. INSPECT AND TEST THE CONFIGURED COMPUTER NETWORKS ASSESSMENT CRITERIA Final inspections are undertaken to ensure that the configuration done on the computer networks conforms with the manufacturer’s instruction/man ual Computer networks are checked to ensure safe operation. Reports are prepared/compl eted according to company requirements. CONTENTS CONDITIONS METHODOLOGIES ASSESSMENT METHODS The Undertake final students/trainees inspections must be provided Check with the following: computer Manual networks Cable tester Prepare Flash light complete Notebook reports and pen Lecture – demonstration Self-paced instruction Group discussion Date Developed: QUALIFICATION TITLE Competency –Based Curriculum Hands-on Direct observation Document No. Page 20 of 31 Developed by: Downloaded by FARASAN INSTITUTE (farasaninstitute@gmail.com) Issued by: lOMoAR cPSD| 28321802 TESDA-OP-CO-01-F11 (Rev. No. 00-03/08/17) INSTRUCTORS/ TRAINERS QUALIFICATION: D. MODULES OF INSTRUCTION CORE COMPETENCIES 30 hours UNIT OF COMPETENCY SET-UP COMPUTER SERVER MODULE TITLE SETTING-UP COMPUTER SERVER MODULE DESCRIPTOR This module covers the knowledge, skills and attitudes needed to set-up computer servers for LANs and SOHO systems. It consists of competencies to set-up user access and configures network services as well as to perform testing, documentation and pre-deployment procedures. NOMINAL DURATION 30 hours SUMMARY OF LEARNING OUTCOMES Upon completion of this module the students/trainees must be able to: LO1. Set-up user access LO2. Configure network services LO3. Perform testing, documentation and predeployment procedures Date Developed: QUALIFICATION TITLE Competency –Based Curriculum Document No. Page 21 of 31 Developed by: Downloaded by FARASAN INSTITUTE (farasaninstitute@gmail.com) Issued by: lOMoAR cPSD| 28321802 TESDA-OP-CO-01-F11 (Rev. No. 00-03/08/17) DETAILS OF LEARNING OUTCOMES: LO 1. Set-up user access ASSESSMENT CONTENTS CRITERIA User folder is created in accordance with network operating system (NOS) features User access level is configured based on NOS features and establishe d network access policies/en d-user requireme nts. Security check is performed in accordance with established network access policies/enduser requirements. Create user folder Configure user access level Perform security check CONDITIONS METHODOLOGIES METHODS The students/trainees must be provided with the following: Cable plan/procedur al Manual Race way Cable tester Crimping Tool Wire stripper Mask Impact punch down tool Cable tie Patch panel Modular box Rj45 Lecture – demonstration Self-paced instruction Group discussion Date Developed: QUALIFICATION TITLE Competency –Based Curriculum ASSESSMENT Hands-on Direct observation Document No. Page 22 of 31 Developed by: Downloaded by FARASAN INSTITUTE (farasaninstitute@gmail.com) Issued by: lOMoAR cPSD| 28321802 TESDA-OP-CO-01-F11 (Rev. No. 00-03/08/17) LO 2. Configure network services ASSESSMENT CRITERIA CONTENTS CONDITIONS METHODOLOGIES ASSESSMENT METHODS Normal functions of server are checked in accordance with manufactur er’s instructions Required modules /add-ons are installed/upda ted based on NOS installation procedures Network services to be configur ed are confirme d based on user/syst em requirem ents Operation of network services are checked based on user/system requirements Unplanned events or conditions are Check normal functions of server Install/update required modules/addons Confirm network services to be configured Check operation of network services Respond to unplanned events or conditions The students/trainees must be provided with the following: Cable plan/procedur al Manual Race way Cable tester Crimping Tool Wire stripper Mask Impact punch down tool Cable tie Patch panel Modular box Rj45 Lecture – demonstration Self-paced instruction Group discussion Date Developed: QUALIFICATION TITLE Competency –Based Curriculum Hands-on Direct observation Document No. Page 23 of 31 Developed by: Downloaded by FARASAN INSTITUTE (farasaninstitute@gmail.com) Issued by: lOMoAR cPSD| 28321802 TESDA-OP-CO-01-F11 (Rev. No. 00-03/08/17) responded to in accordance with established procedures LO 3. Perform testing, documentation and pre-deployment procedures ASSESSMENT CRITERIA CONTENTS METHODOLOGIES ASSESSMENT METHODS Predeployment procedures is undertaken based on enterprise policies and procedures Operation and security check are undertaken based on end-user requirements Reports are prepared/com pleted according to enterprise policies and procedures. CONDITIONS Undertake predeployment procedures Undertake and configure peripherals/dev ices Prepare and complete reports The students/trainees must be provided with the following: Cable plan/procedur al Manual Race way Cable tester Crimping Tool Wire stripper Mask Impact punch down tool Cable tie Patch panel Modular box Rj45 Lecture – demonstration Self-paced instruction Group discussion Hands-on Direct observation (Note: Copy format for modules of instructions for Common and Core Competencies) Date Developed: QUALIFICATION TITLE Competency –Based Curriculum Document No. Page 24 of 31 Developed by: Downloaded by FARASAN INSTITUTE (farasaninstitute@gmail.com) Issued by: lOMoAR cPSD| 28321802 TESDA-OP-CO-01-F11 (Rev. No. 00-03/08/17) INSTRUCTORS/ TRAINERS QUALIFICATION: E. MODULES OF INSTRUCTION CORE COMPETENCIES 50 hours UNIT OF COMPETENCY MAINTAIN AND REPAIR COMPUTER SYSTEMS AND NETWORKS MAINTAINING AND REPAIRING COMPUTER MODULE TITLE AND NETWORKS This module covers the knowledge, skills and attitudes needed to maintain and service computer systems and networks. SYSTEMS MODULE DESCRIPTOR NOMINAL DURATION 50 hours SUMMARY OF LEARNING OUTCOMES Upon completion of this module the students/trainees must be able to: LO1. Plan and prepare for maintenance and repair LO2. Maintain computer systems and networks LO3. Diagnose faults of computer systems and networks LO4. Rectify/correct defects in computer systems and networks LO5. Inspect and test the computer systems and networks Date Developed: QUALIFICATION TITLE Competency –Based Curriculum Document No. Page 25 of 31 Developed by: Downloaded by FARASAN INSTITUTE (farasaninstitute@gmail.com) Issued by: lOMoAR cPSD| 28321802 TESDA-OP-CO-01-F11 (Rev. No. 00-03/08/17) DETAILS OF LEARNING OUTCOMES: LO 1. Set-up user access ASSESSMENT CONTENTS CRITERIA Maintenance and/or Diagnosis of faults is planned and prepared in line with job requirements. Tools, equipme nt and testing devices needed for the maintena nce are obtained and checked for correct operation and safety Materials necessary to complete the work are obtained in accordance with established procedures and checked against job requirements . CONDITIONS METHODOLOGIES ASSESSMENT METHODS An and prepare maintenance and/or diagnosis of faults Obtain and check tools, equipment and testing devices Obtain materials necessary to complete the work Follow OHS policies and procedures Check computer systems and networks against job/service order The students/trainees must be provided with the following: Cable plan/procedur al Manual Race way Cable tester Crimping Tool Wire stripper Mask Impact punch down tool Cable tie Patch panel Modular box Rj45 Lecture – demonstration Self-paced instruction Group discussion Date Developed: Hands-on Direct observation Document No. QUALIFICATION TITLE Competency –Based Curriculum Page 26 of 31 Developed by: Downloaded by FARASAN INSTITUTE (farasaninstitute@gmail.com) Issued by: lOMoAR cPSD| 28321802 TESDA-OP-CO-01-F11 (Rev. No. 00-03/08/17) OHS policies and procedures are followed in line with job requirements. Computer systems and networks for maintenance are checked against job/service order or instructions and specifications. LO 2. Maintain computer systems and networks ASSESSMENT CRITERIA Appropriate personal protective equipment is used in line with standard procedures. Normal function of computer systems and networks are checked in accordance with manufacturer’ s instructions. Scheduled/pe riodic maintenance is performed in accordance CONTENTS CONDITIONS METHODOLOGIES ASSESSMENT METHODS Use appropriate personal protective equipment Check normal functions of computer systems and networks Perform scheduled/per iodic maintenance Perform needed repairs and replacements Respond to unplanned events or conditions The students/trainees must be provided with the following: Cable plan/procedur al Manual Race way Cable tester Crimping Tool Wire stripper Mask Impact punch down tool Cable tie Patch panel Modular box Rj45 Lecture – demonstration Self-paced instruction Group discussion Date Developed: QUALIFICATION TITLE Competency –Based Curriculum Hands-on Direct observation Document No. Page 27 of 31 Developed by: Downloaded by FARASAN INSTITUTE (farasaninstitute@gmail.com) Issued by: lOMoAR cPSD| 28321802 TESDA-OP-CO-01-F11 (Rev. No. 00-03/08/17) with manufacturer’ s requirements. Where necessary, needed repairs/replac ements are made in accordance with established procedures. Unplanned events or conditions are responded to in accordance with established procedures LO 3. Diagnose faults of computer systems and networks ASSESSMENT CRITERIA CONTENTS METHODOLOGIES ASSESSMENT METHODS Appropriat e personal protective equipment is used in line with standard procedures . Faults or problems in the computer systems and networks are diagnosed according to requirements CONDITIONS Manage and implement contingency measures The students/trainees must be provided with the following: Cable plan/procedur al Manual Race way Cable tester Crimping Tool Wire stripper Mask Impact punch down tool Cable tie Patch panel Modular box Lecture – demonstration Self-paced instruction Group discussion Date Developed: Hands-on Direct observation Document No. QUALIFICATION TITLE Competency –Based Curriculum Page 28 of 31 Developed by: Downloaded by FARASAN INSTITUTE (farasaninstitute@gmail.com) Issued by: lOMoAR cPSD| 28321802 TESDA-OP-CO-01-F11 (Rev. No. 00-03/08/17) and in line with the standard procedures. Contingency measures are managed and implemented in accordance with established procedures Unplanned events or conditions are responded to in accordance with established procedures Rj45 (Note: Copy format for modules of instructions for Common and Core Competencies) LO 4. Rectify/correct defects in computer systems and networks ASSESSMENT CRITERIA Appropri ate personal protectiv e equipme nt is used in line with standard procedur es. Defective components or parts are replaced or corrected CONTENTS CONDITIONS METHODOLOGIES ASSESSMENT METHODS Replace defective components or parts without damaging the surrounding environment or services Make adjustments, if necessary The students/trainees must be provided with the following: Cable plan/procedur al Manual Race way Cable tester Crimping Tool Wire stripper Mask Impact punch down tool Cable tie Patch panel Modular box Lecture – demonstration Self-paced instruction Group discussion Date Developed: QUALIFICATION TITLE Competency –Based Curriculum Hands-on Direct observation Document No. Page 29 of 31 Developed by: Downloaded by FARASAN INSTITUTE (farasaninstitute@gmail.com) Issued by: lOMoAR cPSD| 28321802 TESDA-OP-CO-01-F11 (Rev. No. 00-03/08/17) without damage to the surrounding environment or services Adjustments , if necessary are made in accordance with established procedures Unplanned events or conditions are responded to in accordance with established procedures Rj45 LO 5. Inspect and test the computer systems and networks ASSESSMENT CONTENTS CONDITIONS METHODOLOGIES CRITERIA The Final Undertake students/trainees inspections final must be provided are inspections with the following: undertaken Check and Cable to ensure test computer plan/procedur Lecture – that the al systems and demonstration testing Manual networks Self-paced conducted Race way instruction Clear work on the device Cable tester Group site from all conforms Crimping Tool discussion wastes with the Wire stripper Follow 5S and manufacturer Mask 4Rs according ’s Impact punch to instruction/m down tool environmental anual Cable tie policies Patch panel Date Developed: ASSESSMENT METHODS Hands-on Direct observation Document No. QUALIFICATION TITLE Competency –Based Curriculum Page 30 of 31 Developed by: Downloaded by FARASAN INSTITUTE (farasaninstitute@gmail.com) Issued by: