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lOMoAR cPSD| 28321802
CBC 12345678901 CBC Computer System Servicing NC II
Business Admnistration (Western Philippines University)
Studocu is not sponsored or endorsed by any college or university
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lOMoAR cPSD| 28321802
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
COMPETENCY-BASED CURRICULUM
A. COURSE DESIGN
COURSE TITLE:
COMPUTER SYSTEM SERVICING NCII
NOMINAL DURATION:
280 HOURS
QUALIFICATION LEVEL:
NCII
COURSE DESCRIPTION:
TRAINEE ENTRY REQUIREMENTS:
This course is designed to develop & enhance the
knowledge, skills, & attitudes of a Computer Systems
Service Technician, in accordance with industry standards.
It covers the basic and common competencies in addition
to the core competencies such as to install and configure
computers systems, set-up computer networks and servers
and to maintain and repair computer systems and
networks.
Candidate/trainee must possess the following
qualifications, must be:
Able to communicate both oral and written
Physically and mentally fit.
With good moral character.
Can perform basic mathematical and logical
computations.
Analytical and logical thinking
Date Developed:
QUALIFICATION TITLE
Competency –Based
Curriculum
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TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
COURSE STRUCTURE:
BASIC COMPETENCIES
(40 Hours)
Unit of Competency
1. Participate in
workplace
communication
2. Work in a team
Module Title
1.1 Participating in
workplace
communication
environment
2.1 Working in a team
environment
3. Practice career
professionalism
3.1 Practicing career
professionalism
4. Practice
occupational health
& safety
4.2 Practicing
occupational health &
safety
Learning Outcomes
1.1.1 Obtain and convey
workplace
information.
1.1.2 Complete relevant
work related
documents.
1.1.3 Participate in
workplace meeting
and discussion.
2.1.1 Describe and
identify team role
and responsibility
in a team.
2.1.2 Describe work
as a team member
3.1.1 Integrate personal
objectives with
organizational
goals.
3.1.2 Set and meet
work priorities.
3.1.3 Maintain
professional
growth and
development.
4.1.1 Identify hazards
and risks.
4.1.2 Evaluate hazard
and risks
4.1.3 Control hazards
and risks
4.1.4 Maintain
occupational
health and safety
awareness
Date Developed:
QUALIFICATION TITLE
Competency –Based
Curriculum
Nominal Duration
10 hours
10 hours
10 hours
10 hours
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TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
COURSE STRUCTURE:
BASIC COMPETENCIES
(40 Hours)
Unit of Competency
1. Participate in
workplace
communication
2. Work in a team
Module Title
1.1 Participating in
workplace
communication
environment
2.1 Working in a team
environment
3. Practice career
professionalism
3.1 Practicing career
professionalism
4. Practice
occupational health
& safety
4.2 Practicing
occupational health &
safety
Learning Outcomes
1.1.1 Obtain and convey
workplace
information.
1.1.2 Complete relevant
work related
documents.
1.1.3 Participate in
workplace meeting
and discussion.
2.1.1 Describe and
identify team role
and responsibility
in a team.
2.1.2 Describe work
as a team member
3.1.1 Integrate personal
objectives with
organizational
goals.
3.1.2 Set and meet
work priorities.
3.1.3 Maintain
professional
growth and
development.
4.1.1 Identify hazards
and risks.
4.1.2 Evaluate hazard
and risks
4.1.3 Control hazards
and risks
4.1.4 Maintain
occupational
health and safety
awareness
Date Developed:
QUALIFICATION TITLE
Competency –Based
Curriculum
Nominal Duration
10 hours
10 hours
10 hours
10 hours
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TESDA-OP-CO-01-F11
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Common Competencies
(80 Hours)
Unit of Competency
Module Title
1. Apply Quality
1.1 Applying Quality
Standards
Standards
2. Perform Computer
2.1 Performing
Computer
Operation
Operation
3. Perform Mensuration
and Calculation
4. Prepare and interpret
technical drawing
5. Use hand tools
3.1 Performing
Mensuration and
Calculation
4.1 Prepare and
interpret technical
drawing
5.1 Using hand tools
Learning Outcomes
1.1.1 Assess quality of
received materials
1.1.2 Assess own work
1.1.3 Engage in quality
improvement
2.1.1 Plan and prepare
for
task to be taken
undertaken
2.1.2 Input data into
computer
2.1.3 Access information
using computer
2.1.4 Produce
output/data
using computer
system
2.1.5 Use basic
functions
of a www-browser
to
locate information
2.1.6 Maintain computer
equipment and
systems
3.1.1 Select measuring
instruments
3.1.2 Carry out
measurement and
calculation
3.1.3 Maintain measuring
instruments
4.1.1 Identify different
kinds of technical
drawings
4.1.2 Interpret technical
drawing
4.1.3 Prepare/make
changes in
electrical/electronic
schematics and
drawings
5.1.1 Plan and prepare
for
tasks to be
Date Developed:
QUALIFICATION TITLE
Competency –Based
Curriculum
Nominal Duration
10 hours
20 ours
10 hours
10 hours
10 hours
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TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
6. Terminate and
connect electrical
wiring and electronics
circuit
Core Competencies
(160 Hours)
Unit of Competency
1. Install and configure
computer systems
2. Set-up computer
networks
6.1 Terminating and
connect electrical
wiring and
electronics circuit
Module Title
1.1 Installing and
configure computer
systems
2. Setting-up computer
networks
undertaken
5.1.2 Prepare hand tools
5.1.3 Use appropriate
hand tools and test
equipment
5.1.4 Maintain hand
tools
6.1.1 Plan and prepare
for termination
/connection of
electrical
wiring/electronics
circuits
6.1.2 Terminate/connect
wiring/electronics
circuits
6.1.3 Test
termination
/connections of
electrical
wiring/electronics
circuits
Learning Outcomes
1.1.1 Assemble
computer
hardware
1.1.2 Prepare Installer
1.1.3 Install operating
system and drivers
for peripherals
devices.
1.1.4 Install the
computer
application
software
1.1.5 Conduct testing
and documentation
2.1.1 Install network
cables
2.1.2 Set network
configuration
2.1.3 Set router/WI-FI/
Wireless access
point /repeater
Date Developed:
QUALIFICATION TITLE
Competency –Based
Curriculum
20 hours
Nominal Duration
50 hours
50 hours
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TESDA-OP-CO-01-F11
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3. Set-up Computer
Servers
3.1 Setting-up
Computer Servers
4. Maintain and repair
computer system and
networks
4.1 Maintaining and
repair computer
system and
networks
configuration
2.1.4 Inspect and test
the configured
computer
networks.
3.1.1 Set-up user
access
3.1.2 Configure network
services
3.1.3 Perform testing,
documentation
and predeployment
practices
4.1.1 Plan and prepare
for maintenance
and repair
4.1.2 Maintain computer
systems and
networks
4.1.3 Diagnose faults of
computer systems
4.1.4 Rectify/correct
defects in
computer systems
4.1.5 Inspect and test
the computer
systems and
networks
Date Developed:
QUALIFICATION TITLE
Competency –Based
Curriculum
30 hours
30 hours
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TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
Elective Competencies (if any)
(No. of Hours)
Unit of Competency
Module Title
Learning Outcomes
Nominal Duration
Hands on
Direct observation
Practical demonstration
Oral and written exam
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
COURSE DELIVERY:
Date Developed:
QUALIFICATION TITLE
Competency –Based
Curriculum
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TESDA-OP-CO-01-F11
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RESOURCES:
List of recommended tools, equipment, and materials for the training of (no. of trainees) for (title of the
program/ qualification)
Qty.
Tools
Qty
10 pcs
Equipment
26 units
Screwdriver (standard)
Qty
Materials
400 pcs.
Desktop Computer
10 pcs
10
Screwdriver (Philips)
25 pcs.
Laptop computer/Netbook
10 pcs
10
Long nose pliers
20 pcs.
1.5” x 1.5” x 48”
Computers for server
10 pcs
10
Mechanical pliers
1 box
Server cabinet/Frame
10 sets
20 pcs
Allen wrench
UTP cable
1 can
Patch panel (48-ports)
10 pcs
10 sets
Crimping tools
10 pcs
1 unit
Soldering iron
10 pcs
10 units
Solder sucker
5 pcs
Wire stripper
Contact cleaner
1 piece
Working tables
Internet subscription (at least 2
MBPS)
Uninterruptible Power Supply
(UPS)
10 unit
Whiteboard
1 lot
1 spool
8 pcs
Hub / Switch
1 unit
RJ 45
Modular box
(RJ45)
Raceway or
Slotted PVC
Fastener
Filler (leadfree)
Fiber optic
cable 2 meters
(terminated)
2 units
Portable electric hand drill
1 set
Managed switch
1
Drill bit
Network controller
5 sets
11
Precision screw drivers
ADSL Router with Wi- Fi
10 pcs
10
Anti-static devices
Wireless Access Point
5 pcs
1 unit
Flash light/Head mounted light
PC Video camera
2 units
External optical drive
1 unit
USB External HD
1 unit
Network External HD
1 unit
scanner
1 unit
USB printer
1 unit
Network printer
11 pcs
Flash disk / Memory stick
10 units
Electronic tester VOM
5 units
LAN Cable tester
Date Developed:
QUALIFICATION TITLE
Competency –Based
Curriculum
Document No.
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TESDA-OP-CO-01-F11
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FACILITIES:
SPACE
REQUIREMENT
laboratory and/or
lecture area
storage area
learning resource
center
equipment
circulation area
SIZE IN METERS
AREA IN SQ.
METERS
TOTAL AREA IN
SQ. METERS
6x8
48
48
2x2
4
4
4x5
20
20
20
20
Total Workshop Area:
92
Date Developed:
QUALIFICATION TITLE
Competency –Based
Curriculum
GRAND TOTAL
AREA IN SQ. M
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INSTRUCTORS/ TRAINERS QUALIFICATION:
B. MODULES OF INSTRUCTION
CORE COMPETENCIES
50 hours
UNIT OF COMPETENCY
Install and Configure Computer Systems
MODULE TITLE
Installing and Configuring Computer System
MODULE DESCRIPTOR
This module covers the outcomes required in
installing and configuring desktop and workstation
computers systems. It consists of competencies to
assemble computer hardware, install operating
system and drivers for peripherals/devices, and
install application software as well as to conduct
testing and documentation
NOMINAL DURATION
50 HOURS
SUMMARY OF LEARNING OUTCOMES
LO 1. Assemble computer hardware
LO 2. Prepare installer
LO 3. Install operating system and drivers for
peripherals/ devices
LO 4. Install application software
LO 5. Conduct testing and documentation
Date Developed:
QUALIFICATION TITLE
Competency –Based
Curriculum
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DETAILS OF LEARNING OUTCOMES:
LO 1. ASSEMBLE COMPUTER HARDWARE
ASSESSMENT
CONTENTS
CONDITIONS
CRITERIA
Unit Assembly is
planes and
prepared to
ensure Oh&S
Policies and
procedure are
followed in
accordance with
Plan and
established
prepare unit
procedures and
assembly
checked against
The
Identify and
systems
students/trainees
obtain the
requirements
must be provided
materials, tools
Materials
with the following:
and equipment
necessary to
Computer
in accordance
complete the
system
with job
work are
Anti-static wrist
requirements.
identified and
strap
Follow the
obtained in
Set of screw
OH&S policies
accordance with
driver
and procedures
established
Cutter
to ensure
procedures and
operation safety
Allen wrench
checked against
requirements
(0.05 – 0.25
systems
inch)
Assemble
requirements
computer
Flashlight
Tools,
hardware in
Sharp pointed
equipment and
accordance with
tweezers
testing devices
job and system
Cable tie
needed to carry
requirements
Personal
out the
Configuration of
Protective
installation work
BIOS in
equipment
are obtained in
accordance with
(PPE)
accordance with
hardware
established
requirements
procedures and
checked for
correct operation
and safety
Computer
hardware is
assembled in
accordance with
established
METHODOLOGIES
METHODS
Lecture –
demonstration
Self-paced
instruction
Group
discussion
Date Developed:
QUALIFICATION TITLE
Competency –Based
Curriculum
ASSESSMENT
Hands-on
Direct
observation
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procedures and
system
requirements
Basic-inputoutput-system
(BIOS)
configuration is
performed in
accordance with
hardware
requirements
LO 2. PREPARE INSTALLER
ASSESSMENT
CRITERIA
Portable
bootable devices
are created in
accordance with
software
manufacturer
instruction.
Customized
installers are
prepared in
accordance with
software
utilization guide
and end user
agreement.
Installation of
portable
applications are
carried out in
accordance with
software user
guide and
software license.
CONTENTS
CONDITIONS
METHODOLOGIES
ASSESSMENT
METHODS
Create bootable
device
Customize
installation in
accordance with
software
manufacturer
EULA.
Installing
portable
application.
The
students/trainees
must be provided
with the following:
Open source
portable
applications
Utility software
Manual
Flash drive
Computer
System
Lecture –
demonstration
Self-paced
instruction
Group
discussion
Date Developed:
QUALIFICATION TITLE
Competency –Based
Curriculum
Hands-on
Direct
observation
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LO 3. INSTALL OPERATING SYSTEM AND DRIVERS FOR PERIPHERALS/ DEVICES
ASSESSMENT
CRITERIA
Operating
system (OS) is
installed in
accordance with
established
installation
procedures and
to comply with
end-user
requirements
Peripherals/devi
ces drivers are
installed and
configured in
accordance with
manufacturer’s
instructions
and/or OS
installation
procedures.
OS and drivers
updates/patches
are accessed
and installed in
accordance with
manufacturer’s
recommendation
and
requirements
On-going checks
of the quality of
the work are
undertaken in
accordance with
established
procedures
CONTENTS
Install
Operating
System
Install and
configure
peripherals/devi
ces in
accordance
with
manufacturer’s
instructions
Updating
drivers and
peripherals
Undertake ongoing checks to
ensure quality
of work
CONDITIONS
METHODOLOGIES
The
students/trainees
must be provided
with the following:
Operating
system
installer
Printer,
scanner,
mouse,
keyboard,
webcam and
other
peripherals
Drivers
Utility software
Notebook and
pen
ASSESSMENT
METHODS
Lecture –
demonstration
Self-paced
instruction
Group
discussion
Hands-on
Direct
observation
(Note: Copy format for modules of instructions for Common and Core Competencies)
Date Developed:
Document No.
QUALIFICATION TITLE
Competency –Based
Curriculum
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LO 4. INSTALL APPLICATION SOFTWARE
ASSESSMENT
CONTENTS
CRITERIA
Application
software are
installed based
on software
installation
guides, end-user
requirements
Install
and software
application
license
software based
agreement
in installation
guide and
Variation to
software license
application
agreement
software
installation is
Carry out
carried out in
variation to
accordance to
application
customer/client
software
requirements.
installation
Software
Access and
updates are
install software
accessed and
updates
installed in
accordance with
CONDITIONS
METHODOLOGIE
S
The
students/trainees
must be provided
with the following:
Productivity
tools
Utility software
Internet
connection
Manual
Computer
system
ASSESSMENT
METHODS
Lecture –
demonstration
Self-paced
instruction
Group
discussion
Hands-on
Direct
observation
manufacturer’s
recommendation
and
requirements
LO 5. CONDUCT TESTING AND DOCUMENTATION
ASSESSMENT
CRITERIA
Devices/system
and/or
installation is
tested to
determine
whether it
conforms to
requirements
Stress test is
conducted to
ensure reliability
CONTENTS
Test devices/
system and/or
installation
Conduct stress
test
Follow 5S and
3Rs according
to environmental
policies
Prepare and
forward
CONDITIONS
METHODOLOGIE
S
The
students/trainees
must be provided
with the following:
Multi-Tester
Cable tester
Manual
Notebook and
pen
Computer
system
Lecture –
demonstration
Self-paced
instruction
Group
discussion
Date Developed:
QUALIFICATION TITLE
Competency –Based
Curriculum
ASSESSMENT
METHODS
Hands-on
Direct
observation
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of reliability of
equipment in
accordance with
documentation
to appropriate
personnel
Mirror
Flash light
manufacturer’s
instructions and
system
requirements
5S and 3Rs are
followed
according to
environmental
policies
Documentation
in relation to the
test is forwarded
to appropriate
personnel and/or
authority in
accordance with
requirements.
INSTRUCTORS/ TRAINERS QUALIFICATION:
C. MODULES OF INSTRUCTION
CORE COMPETENCIES
30 hours
UNIT OF COMPETENCY
SET-UP COMPUTER NETWORKS
MODULE TITLE
SETTING-UP COMPUTER NETWORKS
MODULE DESCRIPTOR
This module covers the outcomes required in
setting-up computers networks for LANs and smalloffice home-office (SOHO) systems. It consists of
competencies to install network cables, set network
configuration, set router/Wi-Fi/ wireless access
point/repeater configuration as well as to inspect
and test the configured computer networks.
NOMINAL DURATION
30 hours
SUMMARY OF LEARNING OUTCOMES
Upon completion of this module the
students/trainees must be able to:
LO1. Install network cables
LO2. Set network configuration
LO3. Set router/Wi-Fi/ wireless access
point/repeater configuration
LO4. Inspect and test the configured computer
networks
Date Developed:
QUALIFICATION TITLE
Competency –Based
Curriculum
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DETAILS OF LEARNING OUTCOMES:
LO 1. INSTALL NETWORK CABLES
ASSESSMENT
CONTENTS
CRITERIA
Cable
routes are
determined
and
planned in
accordanc
e with
network
design and
actual
installation
site.
Network
materials
necessary to
complete the
work are
identified and
obtained in
accordance
with
established
procedures
and checked
against
systems
requirements
Tools,
equipment
and testing
devices
needed to
carry out
the
installation
work are
obtained in
accordance
with
Determine
and plan the
cable route
Identify and
obtain
network
materials
necessary to
complete the
work
Obtain the
needed tools,
equipment
and testing
devices
Use
appropriate
personal
protective
equipment
Perform cable
splicing based
on standards
Install network
cables and
cable raceway
Perform and
check
installation
work
Follow 5S and
3Rs
CONDITIONS
METHODOLOGIES
METHODS
The
students/trainees
must be provided
with the following:
Cable
plan/procedur
al
Manual
Race way
Cable tester
Crimping Tool
Wire stripper
Mask
Impact punch
down tool
Cable tie
Patch panel
Modular box
Rj45
Lecture –
demonstration
Self-paced
instruction
Group
discussion
Date Developed:
QUALIFICATION TITLE
Competency –Based
Curriculum
ASSESSMENT
Hands-on
Direct
observation
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established
procedures
and
checked for
correct
operation
and safety
Appropriate
personal
protective
equipment is
used and OHS
policies and
procedures are
followed
Copper cable
splicing is
performed
based on
Electronic
Industries
Alliance/Teleco
mmunications
Industry
Association
(EIA/TIA)
standards
Network
cables and
cable
raceway are
installed in
accordance
with
established
procedures
and
installation
requirements
Installation
work is
performed and
is checked to
ensure no
Date Developed:
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Curriculum
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unnecessary
damage has
occurred and
complies with
requirements
OHS standards
and 5S
principles are
followed
according to
enterprise
requirements
Excess
components
and materials
are disposed of
based on
WEEE
directives and
3Rs waste
management
program.
LO 2. SET NETWORK CONFIGURATION
ASSESSMENT
CRITERIA
Network
connectivity of
each terminal is
checked in
accordance with
network design.
Any fault or
problem in
the network
system is
diagnosed
and
remedied in
line with the
standard
operating
procedures.
CONTENTS
CONDITIONS
METHODOLOGIES
ASSESSMENT
METHODS
The
Check
network
connectivity of
terminals
Diagnose and
remedy fault
or problem in
the network
System
Configure
Network
Interface Card
settings
Carry out
communicatio
n checking
students/trainees
must be provided
with the following:
Cable
plan/procedur
al
Manual
Race way
Cable tester
Crimping Tool
Wire stripper
Mask
Impact punch
down tool
Cable tie
Patch panel
Modular box
Lecture –
demonstration
Self-paced
instruction
Group
discussion
Date Developed:
QUALIFICATION TITLE
Competency –Based
Curriculum
Hands-on
Direct
observation
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Network
interface
card (NIC)
settings
are
configured
in
accordanc
e with
network
design.
Communicati
on checking
between
terminals are
carried out in
accordance
with OS
network
configuration
guides
Unplanned
events or
conditions are
responded to in
accordance
with
established
procedures
between
Terminals
Respond to
unplanned
events or
conditions
Rj45
LO 3. SET ROUTER/WI-FI/ WIRELESS ACCESS POINT/REPEATER CONFIGURATION
ASSESSMENT
CRITERIA
Client
Device
systems
settings are
configured
in
accordance
with
manufactur
ers’
CONTENTS
Configure
client device
system
settings
Configure
Local Area
Network port
Configure
Wide Area
Network port
CONDITIONS
METHODOLOGIES
The
students/trainees
must be provided
with the following:
Computer
system
Router
Switch/hub
LAN cables
METHODS
Lecture –
demonstration
Self-paced
instruction
Group
discussion
Date Developed:
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Competency –Based
Curriculum
ASSESSMENT
Hands-on
Direct
observation
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instructions
and enduser
preferences
Local
area
network
(LAN)
port is
configure
d in
accordan
ce with
manufact
Configure
wireless
settings
Configure
security/firewa
ll/advance
settings
Internet
connection
urers’
instructio
ns and
network
design
Wide area
network
(WAN)
port is
configure
d in
accordanc
e with
manufact
urers’
instruction
s and
network
design
Wireless
settings are
configured in
accordance
manufacturers’
instructions,
network
design and
end-user
preferences
Date Developed:
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Competency –Based
Curriculum
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Security/Firewa
ll/Advance
settings are
configured in
accordance
with
manufacturers’
instructions
and end-user
preferences
(Note: Copy format for modules of instructions for Common and Core Competencies)
LO 4. INSPECT AND TEST THE CONFIGURED COMPUTER NETWORKS
ASSESSMENT
CRITERIA
Final
inspections are
undertaken to
ensure that the
configuration
done on the
computer
networks
conforms with
the
manufacturer’s
instruction/man
ual
Computer
networks are
checked to
ensure safe
operation.
Reports are
prepared/compl
eted according
to company
requirements.
CONTENTS
CONDITIONS
METHODOLOGIES
ASSESSMENT
METHODS
The
Undertake final
students/trainees
inspections
must be provided
Check
with the following:
computer
Manual
networks
Cable tester
Prepare
Flash light
complete
Notebook
reports
and pen
Lecture –
demonstration
Self-paced
instruction
Group
discussion
Date Developed:
QUALIFICATION TITLE
Competency –Based
Curriculum
Hands-on
Direct
observation
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INSTRUCTORS/ TRAINERS QUALIFICATION:
D. MODULES OF INSTRUCTION
CORE COMPETENCIES
30 hours
UNIT OF COMPETENCY
SET-UP COMPUTER SERVER
MODULE TITLE
SETTING-UP COMPUTER SERVER
MODULE DESCRIPTOR
This module covers the knowledge, skills and
attitudes needed to set-up computer servers for
LANs and SOHO systems. It consists of
competencies to set-up user access and configures
network services as well as to perform testing,
documentation and pre-deployment procedures.
NOMINAL DURATION
30 hours
SUMMARY OF LEARNING OUTCOMES
Upon completion of this module the
students/trainees must be able to:
LO1. Set-up user access
LO2. Configure network services
LO3. Perform testing, documentation and predeployment procedures
Date Developed:
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Competency –Based
Curriculum
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DETAILS OF LEARNING OUTCOMES:
LO 1. Set-up user access
ASSESSMENT
CONTENTS
CRITERIA
User folder is
created in
accordance
with network
operating
system
(NOS)
features
User
access
level is
configured
based on
NOS
features
and
establishe
d network
access
policies/en
d-user
requireme
nts.
Security check
is performed
in accordance
with
established
network
access
policies/enduser
requirements.
Create user
folder
Configure user
access level
Perform
security check
CONDITIONS
METHODOLOGIES
METHODS
The
students/trainees
must be provided
with the following:
Cable
plan/procedur
al
Manual
Race way
Cable tester
Crimping Tool
Wire stripper
Mask
Impact punch
down tool
Cable tie
Patch panel
Modular box
Rj45
Lecture –
demonstration
Self-paced
instruction
Group
discussion
Date Developed:
QUALIFICATION TITLE
Competency –Based
Curriculum
ASSESSMENT
Hands-on
Direct
observation
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LO 2. Configure network services
ASSESSMENT
CRITERIA
CONTENTS
CONDITIONS
METHODOLOGIES
ASSESSMENT
METHODS
Normal
functions of
server are
checked in
accordance
with
manufactur
er’s
instructions
Required
modules
/add-ons are
installed/upda
ted based on
NOS
installation
procedures
Network
services
to be
configur
ed are
confirme
d based
on
user/syst
em
requirem
ents
Operation of
network
services are
checked
based on
user/system
requirements
Unplanned
events or
conditions
are
Check normal
functions of
server
Install/update
required
modules/addons
Confirm
network
services to be
configured
Check
operation of
network
services
Respond to
unplanned
events or
conditions
The
students/trainees
must be provided
with the following:
Cable
plan/procedur
al
Manual
Race way
Cable tester
Crimping Tool
Wire stripper
Mask
Impact punch
down tool
Cable tie
Patch panel
Modular box
Rj45
Lecture –
demonstration
Self-paced
instruction
Group
discussion
Date Developed:
QUALIFICATION TITLE
Competency –Based
Curriculum
Hands-on
Direct
observation
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responded to
in
accordance
with
established
procedures
LO 3. Perform testing, documentation and pre-deployment procedures
ASSESSMENT
CRITERIA
CONTENTS
METHODOLOGIES
ASSESSMENT
METHODS
Predeployment
procedures is
undertaken
based on
enterprise
policies and
procedures
Operation and
security check
are
undertaken
based on
end-user
requirements
Reports are
prepared/com
pleted
according to
enterprise
policies and
procedures.
CONDITIONS
Undertake predeployment
procedures
Undertake and
configure
peripherals/dev
ices
Prepare and
complete
reports
The
students/trainees
must be provided
with the following:
Cable
plan/procedur
al
Manual
Race way
Cable tester
Crimping Tool
Wire stripper
Mask
Impact punch
down tool
Cable tie
Patch panel
Modular box
Rj45
Lecture –
demonstration
Self-paced
instruction
Group
discussion
Hands-on
Direct
observation
(Note: Copy format for modules of instructions for Common and Core Competencies)
Date Developed:
QUALIFICATION TITLE
Competency –Based
Curriculum
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INSTRUCTORS/ TRAINERS QUALIFICATION:
E. MODULES OF INSTRUCTION
CORE COMPETENCIES
50 hours
UNIT OF COMPETENCY
MAINTAIN AND REPAIR COMPUTER
SYSTEMS AND NETWORKS
MAINTAINING AND REPAIRING COMPUTER
MODULE TITLE
AND NETWORKS
This module covers the knowledge, skills and
attitudes needed to maintain and service
computer systems and networks.
SYSTEMS
MODULE DESCRIPTOR
NOMINAL DURATION
50 hours
SUMMARY OF LEARNING OUTCOMES
Upon completion of this module the
students/trainees must be able to:
LO1. Plan and prepare for maintenance and
repair
LO2. Maintain computer systems and networks
LO3. Diagnose faults of computer systems and
networks
LO4. Rectify/correct defects in computer
systems and networks LO5. Inspect and
test the computer systems and networks
Date Developed:
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Competency –Based
Curriculum
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DETAILS OF LEARNING OUTCOMES:
LO 1. Set-up user access
ASSESSMENT
CONTENTS
CRITERIA
Maintenance
and/or
Diagnosis of
faults is
planned and
prepared in
line with job
requirements.
Tools,
equipme
nt and
testing
devices
needed
for the
maintena
nce are
obtained
and
checked
for
correct
operation
and
safety
Materials
necessary to
complete the
work are
obtained in
accordance
with
established
procedures
and checked
against job
requirements
.
CONDITIONS
METHODOLOGIES
ASSESSMENT
METHODS
An and
prepare
maintenance
and/or
diagnosis of
faults
Obtain and
check tools,
equipment and
testing devices
Obtain
materials
necessary to
complete the
work
Follow OHS
policies and
procedures
Check
computer
systems and
networks
against
job/service
order
The
students/trainees
must be provided
with the following:
Cable
plan/procedur
al
Manual
Race way
Cable tester
Crimping Tool
Wire stripper
Mask
Impact punch
down tool
Cable tie
Patch panel
Modular box
Rj45
Lecture –
demonstration
Self-paced
instruction
Group
discussion
Date Developed:
Hands-on
Direct
observation
Document No.
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Curriculum
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OHS policies
and
procedures
are followed in
line with job
requirements.
Computer
systems and
networks for
maintenance
are checked
against
job/service
order or
instructions
and
specifications.
LO 2. Maintain computer systems and networks
ASSESSMENT
CRITERIA
Appropriate
personal
protective
equipment is
used in line
with standard
procedures.
Normal
function of
computer
systems and
networks are
checked in
accordance
with
manufacturer’
s instructions.
Scheduled/pe
riodic
maintenance
is performed
in accordance
CONTENTS
CONDITIONS
METHODOLOGIES
ASSESSMENT
METHODS
Use
appropriate
personal
protective
equipment
Check normal
functions of
computer
systems and
networks
Perform
scheduled/per
iodic
maintenance
Perform
needed
repairs and
replacements
Respond to
unplanned
events or
conditions
The
students/trainees
must be provided
with the following:
Cable
plan/procedur
al
Manual
Race way
Cable tester
Crimping Tool
Wire stripper
Mask
Impact punch
down tool
Cable tie
Patch panel
Modular box
Rj45
Lecture –
demonstration
Self-paced
instruction
Group
discussion
Date Developed:
QUALIFICATION TITLE
Competency –Based
Curriculum
Hands-on
Direct
observation
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with
manufacturer’
s
requirements.
Where
necessary,
needed
repairs/replac
ements are
made in
accordance
with
established
procedures.
Unplanned
events or
conditions are
responded to
in accordance
with
established
procedures
LO 3. Diagnose faults of computer systems and networks
ASSESSMENT
CRITERIA
CONTENTS
METHODOLOGIES
ASSESSMENT
METHODS
Appropriat
e personal
protective
equipment
is used in
line with
standard
procedures
.
Faults or
problems in
the computer
systems and
networks are
diagnosed
according to
requirements
CONDITIONS
Manage and
implement
contingency
measures
The
students/trainees
must be provided
with the following:
Cable
plan/procedur
al
Manual
Race way
Cable tester
Crimping Tool
Wire stripper
Mask
Impact punch
down tool
Cable tie
Patch panel
Modular box
Lecture –
demonstration
Self-paced
instruction
Group
discussion
Date Developed:
Hands-on
Direct
observation
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Competency –Based
Curriculum
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and in line
with the
standard
procedures.
Contingency
measures are
managed and
implemented
in accordance
with
established
procedures
Unplanned
events or
conditions are
responded to
in accordance
with
established
procedures
Rj45
(Note: Copy format for modules of instructions for Common and Core Competencies)
LO 4. Rectify/correct defects in computer systems and networks
ASSESSMENT
CRITERIA
Appropri
ate
personal
protectiv
e
equipme
nt is
used in
line with
standard
procedur
es.
Defective
components
or parts are
replaced or
corrected
CONTENTS
CONDITIONS
METHODOLOGIES
ASSESSMENT
METHODS
Replace
defective
components or
parts without
damaging the
surrounding
environment or
services
Make
adjustments, if
necessary
The
students/trainees
must be provided
with the following:
Cable
plan/procedur
al
Manual
Race way
Cable tester
Crimping Tool
Wire stripper
Mask
Impact punch
down tool
Cable tie
Patch panel
Modular box
Lecture –
demonstration
Self-paced
instruction
Group
discussion
Date Developed:
QUALIFICATION TITLE
Competency –Based
Curriculum
Hands-on
Direct
observation
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without
damage to
the
surrounding
environment
or services
Adjustments
, if
necessary
are made in
accordance
with
established
procedures
Unplanned
events or
conditions
are
responded to
in
accordance
with
established
procedures
Rj45
LO 5. Inspect and test the computer systems and networks
ASSESSMENT
CONTENTS
CONDITIONS
METHODOLOGIES
CRITERIA
The
Final
Undertake
students/trainees
inspections
final
must be provided
are
inspections
with the following:
undertaken
Check and
Cable
to ensure
test computer
plan/procedur
Lecture –
that the
al
systems and
demonstration
testing
Manual
networks
Self-paced
conducted
Race
way
instruction
Clear work
on the device
Cable tester
Group
site from all
conforms
Crimping Tool
discussion
wastes
with the
Wire stripper
Follow 5S and
manufacturer
Mask
4Rs
according
’s
Impact punch
to
instruction/m
down tool
environmental
anual
Cable tie
policies
Patch panel
Date Developed:
ASSESSMENT
METHODS
Hands-on
Direct
observation
Document No.
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Competency –Based
Curriculum
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