ACTIVITY: ESTIMATE A PROJECT PLAN IN A
GANTT CHART
Executive Summary:
“Our plan is to create a service that offers high-volume customers small, low-maintenance
plants that can thrive in an office environment.”
Project Goal
SMART: Specific, Measurable, Attainable, Relevant, and Time-bound
Create internal processes and training procedures for support team so they can
meet the demands of the plant pals servicer.
Create a plant delivery and logistics plan to deliver 95% of orders on time
within one month of launch
5% revenue increase,
90% employees trained before launch
95% deliveries on time
6 month time frame
Deliverables
Deliver 95% of orders on time within one month of launch.
Set up order processing and supply chain management software to make
revenue streams moreefficient.
Train 90% of employees before the official service launch.
Business Case / Background
Why are we doing this?
So the plant can run smoothly and have at least 5% revenue growth
Benefits, Costs, and Budget
Benefits:
Support new service leading to 5% revenue increase, reduce late shipments
and related costs, increase customer satisfaction
Costs:
Price of software, installation fees, time spent on hiring and training
Budget needed:
$75,000
Scope and Exclusion
In-Scope:
Customer service standards, delivery processes, training protocols
Out-of-Scope:
Product development, vendor contracts
Project Team
Project Sponsor: Director of Operations
Project Lead: Project Manager (CHRIS FLORES)
Project Team: Fulfillment Director, Quality Assurance Tester, Inventory Manager,
Financial Analyst, Human Resources Specialist, Training Manager
Additional Stakeholders: VP of Customer Success, Account Manager, Receptionist,
Sales Director, Sales Team, Marketing Director, Investors
lOMoAR cPSD| 21404602
Measuring Success
What is acceptable:
5% revenue growth
Deliver 95% of orders on time.
Downloaded by Soundarya MS (soundhms0920@gmail.com)
lOMoAR cPSD| 21404602
Downloaded by Soundarya MS (soundhms0920@gmail.com)