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Higher Nationals
Internal verification of assessment decisions – BTEC (RQF)
INTERNAL VERIFICATION – ASSESSMENT DECISIONS
HND in Computing
Program title
Assessor
Internal Verifier
Unit 14:
Business Intelligence
Unit(s)
Assignment title
Applying BI solutions
to enhance and improve business operations
Student’s name
List which assessment criteria
Pass
Merit
Distinction
the Assessor has awarded.
INTERNAL VERIFIER CHECKLIST
Do the assessment criteria awarded match
those shown in the assignment brief?
Y/N
Is the Pass/Merit/Distinction grade awarded
justified by the assessor’s comments on the
Y/N
student work?
Has the work been assessed
accurately?
Y/N
Is the feedback to the student:
Give details:
• Constructive?
Y/N
• Linked to relevant assessment criteria?
Y/N
• Identifying opportunities for
Y/N
improved performance?
• Agreeing actions?
Does the assessment decision need
amending?
Y/N
Y/N
Assessor signature
Date
Internal Verifier signature
Date
Programme Leader signature (if required)
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Date
Confirm action completed
Remedial action taken
Give details:
Assessor signature
Date
Internal Verifier
Date
signature
Program Leader
Date
signature (if required)
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Higher Nationals - Summative Assignment Feedback Form
Student Name/ID
Unit 14:
Unit Title
Business Intelligence
Assignment Number
Assessor
Submission Date
Date Received
1st submission
Re-submission Date
Date Received 2nd
submission
Assessor Feedback:
LO1 Discuss business processes and the mechanisms used to support business decision-making.
Pass, Merit & Distinction
Descripts
P1
M1
D1
LO2 Compare the tools and technologies associated with business intelligence functionality.
Pass, Merit & Distinction
Descripts
P2
M2
D2
LO3 Demonstrate the use of business intelligence tools and technologies
Pass, Merit & Distinction
Descripts
P3
P4
M3
D3
LO4 Discuss the impact of business intelligence tools and technologies for
effective decision-making purposes and the legal/regulatory context in which
they are used.
Pass, Merit & Distinction P5
P6
M4
D4
Descripts
Grade:
Assessor Signature:
Date:
Resubmission Feedback:
Grade:
Assessor Signature:
Date:
Internal Verifier’s Comments:
Signature & Date:
*
Please note that grade decisions are provisional. They are only confirmed once internal and external moderation has taken place and grades
decisions have been agreed at the assessment board.
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Assignment Feedback
Formative Feedback: Assessor to Student
Action Plan
Summative feedback
Feedback: Student to Assessor
Assessor
signature
Date
Student signature
Date
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Pearson Higher Nationals in
Computing
Unit 14: Business
Intelligence Assignment 01
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General Guidelines
1. A Cover page or title page – You should always attach a title page to your assignment. Use previous
page as your cover sheet and make sure all the details are accurately filled.
2. Attach this brief as the first section of your assignment.
3. All the assignments should be prepared using a word processing software.
4. All the assignments should be printed on A4 sized papers. Use single side printing.
5. Allow 1” for top, bottom , right margins and 1.25” for the left margin of each page.
Word Processing Rules
1.
2.
3.
4.
The font size should be 12 point, and should be in the style of Time New Roman.
Use 1.5 line spacing. Left justify all paragraphs.
Ensure that all the headings are consistent in terms of the font size and font style.
Use footer function in the word processor to insert Your Name, Subject, Assignment No, and Page
Number on each page. This is useful if individual sheets become detached for any reason.
5. Use word processing application spell check and grammar check function to help editing your
assignment.
Important Points:
1. It is strictly prohibited to use textboxes to add texts in the assignments, except for the compulsory
information. eg: Figures, tables of comparison etc. Adding text boxes in the body except for the
before mentioned compulsory information will result in rejection of your work.
2. Avoid using page borders in your assignment body.
3. Carefully check the hand in date and the instructions given in the assignment. Late submissions will
not be accepted.
4. Ensure that you give yourself enough time to complete the assignment by the due date.
5. Excuses of any nature will not be accepted for failure to hand in the work on time.
6. You must take responsibility for managing your own time effectively.
7. If you are unable to hand in your assignment on time and have valid reasons such as illness, you
may apply (in writing) for an extension.
8. Failure to achieve at least PASS criteria will result in a REFERRAL grade .
9. Non-submission of work without valid reasons will lead to an automatic RE FERRAL. You will then
be asked to complete an alternative assignment.
10. If you use other people’s work or ideas in your assignment, reference them properly using
HARVARD referencing system to avoid plagiarism. You have to provide both in-text citation and a
reference list.
11. If you are proven to be guilty of plagiarism or any academic misconduct, your grade could be
reduced to A REFERRAL or at worst you could be expelled from the course.
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Student Declaration
I hereby, declare that I know what plagiarism entails, namely to use another’s work and to present it as my
own without attributing the sources in the correct form. I further understand what it means to copy
another’s work.
I know that plagiarism is a punishable offence because it constitutes theft.
I understand the plagiarism and copying policy of Edexcel UK.
I know what the consequences will be if I plagiarize or copy another’s work in any of the
assignments for this program.
I declare therefore that all work presented by me for every aspect of my program, will be my own, and
where I have made use of another’s work, I will attribute the source in the correct way.
I acknowledge that the attachment of this document signed or not, constitutes a binding
agreement between myself and Pearson UK.
I understand that my assignment will not be considered as submitted if this document is not
attached to the assignment.
Student’s Signature:
(Provide E-mail ID)
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Date:
(Provide Submission Date)
Higher National Diploma in Business
Assignment Brief
Student Name /ID Number
Unit Number and Title
Unit 14 :
Academic Year
2021/2022
Business Intelligence
Unit Tutor
Assignment Title
Business Process Support Mechanisms
Issue Date
Submission Date
IV Name & Date
Submission format
The submission should be in the form of an individual written report. This should be written in a
concise, formal business style using single spacing and font size 12. You are required to make use
of headings, paragraphs and subsections as appropriate, and all work must be supported with
research and referenced. Follow Harvard referencing system for in-text citations, reference list and
the bibliography.. The recommended word limit is 4,000–4,500 words, although you will not be
penalised for exceeding the total word limit.
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Unit Learning Outcomes:
LO1 Discuss business processes and the mechanisms used to support business decisionmaking.
LO2 Compare the tools and technologies associated with business intelligence functionality
LO3 Demonstrate the use of business intelligence tools and technologies
LO4 Discuss the impact of business intelligence tools and technologies for effective
decision-making purposes and the legal/regulatory context in which they are used
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Assignment Brief and Guidance:
Data and information are core to any organizational business process. Meaningful information is
a necessity to drive profitable business actions. The concept of Business Intelligence (BI) has
evolved through technologies such as Decision Support Systems (DSS) to a number of tools,
technologies, architectures and methods which involves data cleaning, data integration, data
mining, data evaluation and data representation. Hence BI can be identified as a software suite
of software and services to transform data into actionable intelligence and knowledge.
Scenario
Yard of Ale is a large-scale brewery in Sri Lanka and well establish company control 20% market
share of beer market which is the 2nd biggest market share from entire beer market. The
company have automated production line include mills, Brewhouse and bottling plant and each
control by separate embedded software system not allowed to access operational data stores
but can be configured to generate CSV or excel operational data file at the end of each batch.
The company consists of multiple departments responsible for each operations of the
organization such as Production, Engineering, HR/Legal, finance, Sales and marketing,
Procurement, Administration, Quality control, Research and development, IT and each and
every department have its own operational systems to record keeping purposes and each
operational application software developed by professionally. Each department manages by a
department manager. For an example, production department manages by the production
manager and he is responsible for manage all production related operations in sub departments.
Mills ,Brewhouse ,Bottling plant, raw material and finish products stores and each sub
department managed by operational manager.
This hierarchical configuration replicates
throughout most of the department. Upper management of brewery required to consolidate all
these data in to one data warehouse with the data contain in the legacy system as well. Other
than that upper management required to incorporate every external data about company and
products from various data collection and research agencies the business intelligent system.
Those external data available as JSON/XML data files, plain text reports, social media
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comments/posts and all negative and positive online comments about organization and
products.
Upper management of company believe more you know about organization and the external
environment you have better completive advantage. Have potential to control bigger market
share and effectively become number 1 beer in Sri Lanka
Task 1
Analyse the business processes and the supporting processes of the organization given in
the scenario and differentiate between semi structured and unstructured data. Evaluate
the benefits and drawbacks of using application software to handle the business processes
in Yard of Ale.
Task 2
Compare how strategic, tactical and operational decisions are supported within the
organization for business decision making process. You have to furthermore compare and
contrast how various information systems (TPS,MIS,DSS) could be utilized to enhance
those decisions with related to key features of BI framework . Justify your answer with
relevant to the functionalities of business intelligence.
Task 3
Chief Engineer is the tactical manager of engineering department who oversees all repairs and
maintenance of the total eight sectors of the factory that include water purification plant,
Mill, Brewhouse, bottling plant, waste treatment plant, factory maintenance and repair/
fabrication shop. Each sector consists of two or more sub sectors and each subsector have 410 of machines. Chief engineer requires to track the maintenance and repair all the
machineries with minimal disruption to production and he must maintain healthy inventory
of spare parts which consist of over 5000s items, track the progress of every jobs, Identify
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problematic arias, Track engineers and mechanics work logs and efficiency and monitor
system downtime.
3.1. Explain what business intelligence is and the tools and technologies associated with it by
taking relevant examples to the organization given in the scenario.
3.2. Design a Managerial dash board for chief engineer using various data visualizations
methodologies that includes 6-8 widgets to present required information. Apply appropriate
customizations that can utilize to improve the managerial dashboard designed above .
Critically evaluate how your Dashboard design and the suggested enhancement could
optimize chief engineer’s performance by delivering accurate and reliable information to
increase his effectiveness.
Task 4
4.1. Discuss how organizational decision-making process can be improved by implementing
business intelligence tools. Conduct a research to identify the organizations that have utilized
new business intelligent innovations and trends to improve their performance and to extend
BI systems to target audience, provide better competitive advantage within the market.
4.2. Sharing data within the organization through a BI tool can raise legal, ethical and
professional concerns. Explore the legal issues that may result when using business
intelligence tools (Eg: Data protection laws, Cyber security, etc.) and
evaluate how the
chosen organization and extend the target audience / gain a competitive advantage by
securely exploiting Business Intelligence tools.
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Task 01
Analyse the business processes and the supporting processes of the organization given in
the scenario and differentiate between semi structured and unstructured data. Evaluate the
benefits and drawbacks of using application software to handle the business processes in
Yard of Ale.
1.1 Analyse the business processes and the supporting process
Business Processes
Brewing process
In this core process in manufacturing beer. Collect raw materials like barley, hops, water, and
yeast are combined and processed through various stages to create beer. This process involves
mashing, boiling, fermenting, conditioning, and packaging the beer.
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Supply Chain Management
This process involves sourcing raw materials, managing suppliers, maintaining inventory, and
ensuring timely delivery of finished products to distributors and retailers.
Sales and Marketing
The beer company needs to strategize marketing campaigns, brand promotion, pricing, and
distribution channels to reach consumers effectively.
d. Distribution and Logistics
This process involves coordinating the transportation, warehousing, and distribution of beer from
the production facility to various retailers and bars.
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e. Quality Control
Ensuring the consistency and quality of beer is crucial. This process involves regular testing,
quality assurance, and compliance with industry standards and regulations.
f. Financial Management
This process includes managing budgets, financial planning, payroll, bookkeeping, and financial
reporting.
g. Human Resources
Handling recruitment, employee training, performance evaluation, and other HR functions to
ensure a skilled and motivated workforce.
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h. Research and Development
Continuously improving existing products and developing new beer varieties to meet consumer
demands and stay competitive.
Support Processes
a. Information Technology
Managing the company's IT infrastructure, software applications, and data management systems to
support business operations.
b. Procurement
Procuring raw materials, equipment, and services required for the brewery's operations
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c. Facilities Management
Overseeing maintenance, safety, and security of brewery facilities.
d. Legal and Compliance
Ensuring compliance with local, national, and international regulations, licenses, and permits.
e. Customer Service
Handling customer inquiries, complaints, and providing support to maintain good relationships
with consumers.
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f. Sustainability and Environmental Management
Implementing practices to reduce environmental impact and promote sustainability in the brewing
process.
g. Health and Safety
Implementing safety protocols to protect employees and consumers during production and
distribution.
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1.2 DifferentiateIbetweenIunstructuredIandIsemistructuredIdataIwithinIan
Organization.
Semi-Structured Data
The data not organized in to predetermine data structure or data model but still easier to analyze
and organize in to predetermined data structure or a data model.
Required additional processes to manage these data.
Often stored in file systems, legacy systems or as an encoded objects
Semi structured data represent around 5% -10% organization data
Examples of Semi-Structured Data
CSV file, Excel files or any type of flat data files
Data stored in FoxPro, paradox or DBASE databases
XML, JSON object files
.
Unstructured Data

The data that doesn't fit in to organization’s data structures or data models/databases. Required
specialized processes and resources to manage these type of data.
Stored within e-mail messages, word processing documents, videos, photos, audio files,
presentations, web pages and logs.
Can be generated because of human actions or generated by machines or computer systems
unstructured data represent around 80% of organization data.
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Examples of Unstructured Data
Social media data
Text documents
Mobile usage data
Security, surveillance, and traffic video and images.
Sensory data.
https://www.astera.com/type/blog/structured-semi-structured-and-unstructured-data/
Properties
Semi-structured data
Unstructured data
Technology
It is based on XML/RDF
(Resource Description
Framework).
It is based on character and binary data
Transaction
management
Transaction is adapted from
DBMS not matured
No transaction management and no
concurrency
Version
management
Versioning over tuples or
graph is possible
Versioned as a whole
Flexibility
It is more flexible than
structured data but less
flexible than unstructured data
It is more flexible and there is absence
of schema
Scalability
It’s scaling is simpler than
structured data
It is more scalable.
Robustness
New technology, not very
spread
—
Query performance
Queries over anonymous
nodes are possible
Only textual queries are possible
//When we talking about finally Semi-structured data //
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1.3 Evaluate the benefits and drawbacks of using application software to handle the business
processes
Computer and mobile devices are loaded with different kinds of software/ Application /apps,
each software has used for various purposes, mainly there is two types of software it is system
software and Application software.
System software (Operating system, OS) is the programming and coding that is utilized by the
various components in the device to communicate with each other. There is millions of
commands and instructions. System Software is a program designed to run a computer's
hardware and applications and manage its resources, such as its memory, processors, and
devices. It also provides a platform for running application software, and application software is
typically bundled with a computer's operating system.
Application Software is which uses direct user requirements for the purpose of completing
certain tasks. This software needs to install separately on the device and it regularly has
interfaces to enable communication between the device and the user. Some applications work
with databases. This is software that is used for a specific application, so it falls under this
category. It is universally assumed that they have many advantages, and you will be hardpressed to find disadvantages for the same because ultimately, the purpose of all these devices
is to perform many tasks with their help.
Advantages








Consistency in operations
Low operation costs
Increased productivity
Reduced time to performing tasks
Minimal human error
Short turnaround time
Increased efficiency
Availability of metrics
Biggest advantage is the they meet exact needs user requirement. Since they are designed
specifically with one purpose in mind, the use knows that he has to use specific software to do
his task.
Licensed Application software gets regular updates from the developer for security reasons.
Additionally, the developer also regularly sends personnel to correct any problems that may
arise from time to time.
The threat of viruses invading custom-made application is very small, since business that
incorporates its can restrict access and can come up with means to protect their network as well.
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Drawbacks
Developing application software designed to meet specific purposes can prove to be quite
costly for developers. This can affect their budget and their revenue flow. Especially if too
much time is spent developing a software that is not general acceptable.
Some software that are designed specifically for certain business, may not be compatible with
other general software. This is something that can prove to be major stumbling block for many
corporations.
Developing them is something that take a lot of time, because it need consent communication
between the developer and the customer. This delays the entire production process, which can
prove to be harmful in some cases.
Application software that is used commonly by many people, and then shared online, carries a
very real threat of infection by computer virus of other programs,
Task 02
2.1 Compare how strategic, tactical and operational decisions are supported within the
organization for business decision making process
Making decisions is an important part of a business. There are three types of decisions strategic,
tactical, and operational. Each level of decision-making needs different types of help from the
company.
Strategy decisions
Strategy decisions are about the direction the enterprise must take to continue to thrive in fulfilling
its purpose.
These decisions are made by senior management of the organization. Their decisions are mainly
based on the increase the organization value and impact of environment.
The decisions taken at this level includes






Value propositions
Defensive or offensive actions against competitors.
Investment and disinvestment.
Expansions or Diversification decisions.
Mergers, acquisitions, partnerships, alliances, collaborations decisions
Policies, Regulations and code of conducts decisions
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Characteristic of strategic decisions includes.








Unstructured.
Long term
Unfamiliar
High risk
Impact entire organization
Depend on both internal and external data.
Effectiveness oriented
Infrequent
Strategic managers required information






Cover entire organization.
Lengthy timeframe
Highly summarized
Heavily visualized.
Must be able to customized rearrange dimensions
BI system provide ability for simulate, provides predictive and prescriptive analysis would
be added advantage
Tactical Decisions
Tactics are about the implementation of strategic decisions at a functional or local level. These
decisions are made by midlevel managers and these decisions must be align strategic decisions.
Most of the time these decisions are depend on the targets or objectives provides by the strategic
managers to reach strategic objectives. But tactical managers have ability and freedom to device
short term plans to reach the target.







These decision may include.
Scheduling
Resource allocation.
Staffing
Performance monitoring
Short term campaign and decisions
Budgeting
8
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Characteristic of tactical decisions includes.








Semi structured
Medium term
Guided
Impact on organization unit such as branch, department or project.
Intermediate risk.
Mostly depend on internal data, minimal use of external data.
Both Efficiency and effectiveness oriented.
Medium frequency
Tactical managers required information






Cover business unit
Midrange timeframe
Summarized
Numerical report, minimal data visualization.
Should provide some degree of customization for reports
BI system mostly comprise of customizable report, little visualizations.
Operational Decisions

Operational decisions concern how the tactical decisions are to be implemented. These decision are
most of the time routine decisions specifically design to reach tactical goals.
These decisions may include
 Discounts amount
 Number of units for production cycle
 Machine configurations.
 Breaks, overtime, and other scheduling decisions
Characteristic of operational decisions includes.
 Structured
 Short term
 Rigid
 Impact on business process such as shop floor, production line
 Minimal risk.
 Completely depend on process data.
 Efficiency oriented.
 High frequency
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Operational managers required information






Cover business process
Short timeframe
Detailed
Numerical report, minimal data visualization.
Mostly premade reports
BI system mostly comprise of premade reports, very detailed. little to no visualizations
When Compare how strategic, tactical and operational decisions are supported within the
organization for business decision making process we can summarize is it, there are different
types of information systems that can be found in an organization. As most organizations are
hierarchical, the way in which the different classes of information systems are categorized tends
to follow the hierarchy. These Information Systems are classified based on the type of decisions
taken at different levels in the organization.
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Strategic Planning Systems
Examples i2 Tools Group ,Logical
Tools , Liamasoft,
Tactical Systems
Examples: Strategic and executional Examples :WMS,TMS,ERP
providers are moving more and more
into this space
Target Usage





Warehouse location
Plant/manufacturing capacity
planning
Static route design
Inventory level planning
Supply chain simulation
Target Usage
Network –wide , Sk U- level decision
Making with regards to
 Production plans (e.g. Single
versus multi –sourcing )
 Seasonal inventory build and
diagnostics
 Workforce planning
 Warehouse inventory
positioning
Advantages



Help a manager make decisions
that require much complexity and
information.
Flexible and easy to alter to
represent a specific situation or
company.
Excellent for “what if” analysis


Due to complexity and number
of variables, requires data
aggregation and simplified
assumption.
Often difficult to actually
implement the
recommendations.
Requires considerable
expertise to use correctly.
Time Horizon : yearly , monthly
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Target Usage





Advantages


Drawbacks

Executional Systems
What if analysis with results
that are directly
implementable
Relatively easy to change
under different business
conditions
Advantages
Ensures Consistency across operation
World wide data availability and
access
Sophisticated , real-time decision
making in complex environments
(e.g. order picking ,carrier selection)
Drawbacks


Drawbacks

Computationally difficult
Requires considerable
expertise to use correctly


Time Horizon : Weekly , daily
Managing warehouses
Managing Transportation
operation
Order management
Company operations
Other
Expensive and timeconsuming to implement
Not designed for managers to
ask what if questions
Difficult to make changes to
Time Horizon : Real time
2.2 compare and contrast how various information systems (TPS, MIS, DSS) could be utilized to
enhance those decisions with related to key features of BI framework. Justify your answer with
relevant to the functionalities of business intelligence.
Information system is an integrated set of components for collecting, storing, and processing data
and for providing information, knowledge, and digital products. Different organizational levels use
different IS for smooth the process.
What is the Transaction Processing System (TPS)


Transaction Processing Systems are operational-level systems at the bottom of the pyramid.
They are usually operated directly by shop floor workers or front line staff, which provide
the key data required to support the management of operations.
 The system mainly tracks the day to day transactions involved in the business.
The main objective of a transaction processing system is to collect organizations operational data
and answer
There are two types of processing
Batch Processing
In batch processing, group of transactions collected, entered, in a certain time period is processed
and produce results
Real time Processing
Data has to be processed in a stipulated time period (real time). This is required where the results
are displayed immediately or in lowest time possible
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TPS Characteristics
o
o
o
o
o
o
o
o
Produce/collect raw data for other systems
Used by operational or supervisory level employees or managers
Efficiency oriented
Design for efficient data insert, update and delete operations.
Transaction oriented
Reliable
Inflexible
Decision support limited to pre-made reports or sometimes visualizations
Management Information System (MIS)
The goals of an MIS are to implement the organizational structure and dynamics of the enterprise
for the purpose of managing the organization in a better way and capturing the potential of the
information system for competitive advantage.
Characteristics of MIS








Decision support will be based on a mid-term planning.
It should provide a holistic view of the dynamics and the structure of the business unit
(Branch, department).
It should work as a complete and comprehensive system covering all interconnecting subsystems within the organization.
It should be able to make descriptive analysis, with limited degree of predictive analysis,
thus providing a competitive advantage. Decision makers can take actions on the basis of
such predictions.
Target for tactical level management
Common output form is report with some limited visualization abilities such as graphs and
charts
Provides the summery
Outputs of TPS will be inputs for MIS
Function of MIS
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Reports in MIS
Exceptional Reports-Exception reports aggregate unusual conditions and present them separately
On-Demand Reports-On-demand reports provide specific information as and when needed. The
content of these reports depends on the circumstances and the requesting manager's requirements
Trend Reports-Trend reports allow managers to compare the performance of business units or
product categories and to evaluate historical results. For example, a sales trend report for a retailer
could show the sales of different product categories over a year, broken down by weeks or months.
Summery Reports-Summary reports aggregate data by accounting periods, geographic regions,
business units or product categories. The reports consolidate information in a format that makes it
easy for managers to review and analyze.
Role of MIS






Based on internal information flows
Support relatively structured decisions
Inflexible and have little analytical capacity
Used by lower and middle managerial levels
Deals with the past and present rather than the future
Efficiency oriented (Monitor and stream line business process efficiency)
Decision Support System (DSS)
A Decision Support System can be seen as a knowledge based system, used by senior managers,
which facilitates the creation of knowledge and allow its integration into the organization. These
systems are often used to analyze existing structured information and allow managers to project the
potential effects of their decisions into the future through the question “What if”
Role of DSS





Support ill-structured or semi-structured decisions
Have analytical and/or modeling capacity
Used by more senior managerial levels
Are concerned with predicting the future
Are effectiveness oriented?
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Compare and contrast how various information systems
SIMILARITY
TPS vs MIS vs DSS-------2mTPS vs MIS vs DSS-------2mMIS vs DSS----------------2m
DIFFERENCE
Timeframe----------------2mUsers-----------------------2mLevel of Analysis---------2m
Transaction Processing System (TPS) perform and record daily routine transactions required to
conduct a business such as sales, deposits and payroll. Management Information System (MIS)
provides current and historical performance information to aid in planning, controlling and decision
making at the management level. Decision Support System (DSS) helps with non-routine decisions
that are unique, rapidly changing and not easily specified in advance.
Similarities
TPS, MIS and DSS are similar to each other as they do not provide long term planning
For the organization. TPS answers to routine day-to-day questions and track the flow of daily
transactions and MIS and DSS provides answers to mid-term planning such as mid-term budgets
analysis and performance analysis respectively.
Moreover, TPS, MIS and DSS are similar as they provides information for Executive Support
System (ESS) as inputs. ESS will extract summarized information from TPS, MIS and DSS to
generate output that allows for sales forecasting. TPS provides information on daily transactions,
MIS provides performance information and DSS will help with non-routine decisions.
In addition, MIS is similar to DSS in terms of their inputs. MIS and DSS draws input from TPS.
The information of daily transactions such as sales and flow of materials that TPS outputs will be
used by middle management as inputs for MIS and DSS on top of other internal information.
Contrast
TPS, MIS and DSS are different from each other as they serve their users indifferent timeframe.
TPS provides daily transaction information and thus is used on a day-to-day basis. MIS provides
performance information and are used on a periodic basis such as weekly, monthly or quarterly.
DSS helps with non-routine decision making that are not easily specified in advance and thus is
used as and when there is a situation to make decision. Hence, all three information systems are
used on a different time frame.
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Moreover, TPS differs from both MIS and DSS as they serve different users. TPS are used by the
operational managers as it provides information on daily transactions required to conduct business.
However, MIS and DSS serve the middle managers. MIS and DSS provides reports that can aid the
middle managers in decision making.
https://www.scribd.com/document/363287131/CompareContrast-TPS-vs-MIS-vs-DSS
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Grading Rubric
Grading Criteria
LO1 Discuss business processes and the mechanisms
used to support business decision-making.
P1 Examine, using examples, the terms ‘Business
Process’ and ‘Supporting Processes’.
M1 Differentiate between unstructured and semistructured data within an organisation.
D1 Evaluate the benefits and drawbacks of using
application software as a mechanism for business
processing.
LO2 Compare the tools and technologies associated
with business intelligence functionality
P2 Compare the types of support available for business
decision-making at varying levels within an
organization.
M2 Justify, with specific examples, the key features of
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Achieved
Feedback
business intelligence functionality.
D2 Compare and contrast a range of information
systems and technologies that can be used to support
organisations at operational, tactical and strategic
levels.
LO3 Demonstrate the use of business intelligence tools
and technologies
P3 Determine, with examples, what business
intelligence is and the tools and techniques associated
with it.
P4 Design a business intelligence tool, application or
interface that can perform a specific task to support
problem-solving or decision-making at an advanced
level.
M3 Customise the design to ensure that it is user
friendly and has a functional interface.
D3 Provide a critical review of the design in terms of
how it meetsa specific user or business requirement and identify
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what customisation has been integrated into the
design.
LO4 Discuss the impact of business intelligence tools
and technologies for effective decision-making
purposes and the legal/regulatory context in which
they are used
P5 Discuss how business intelligence tools can
contribute to effective decision-making.
P6 Explore the legal issues involved in the secure
exploitation of business intelligence tools.
M4 Conduct research to identify specific examples of
organisations that have used business intelligence
tools to enhance or improve operations
D4 Evaluate how organisations could use business
intelligence to extend their target audience and make
them more competitive within the market, taking
security legislation into consideration.
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