1. log on to the internet and research the mission statements of the following five
organizations:US Department of education, USAA Educational Foundation, Enterprise Rent-aCar, Starbucks Coffee, & Florida Hospital. You can locate information by going to available
search engines and typing in the name of the organization, then searching its site for \"mission
statement.\" As you view each organizational mission statement, answer the following:
Are there shared values and beliefs evident in the different mission statements? If so, what are
they?
As a customer/client, do you feel that the organization values you? Why or why not?
Does the focus of each mission statement seem to differ between types of organizations? e.g.,
government, nonprofit, not-for-profit, and for-profit? Why or why not?
If you were writing each mission statement, what would you add or delete?
Solution
US Department of education
ED\'s mission is to promote student achievement and preparation for global competitiveness by
fostering educational excellence and ensuring equal access.
USAA Educational Foundation
The mission of the Foundation is to lead and inspire actions to improve Financial Literacy in the
military and local community. Its resources are available online and free of charge. The
Foundation does not endorse or promote any commercial supplier, product or service.
Enterprise Rent-a-Car
To be the best transportation service provider in the world, to exceed our customers\'
expectations for service, quality and value, to provide our employees with a great place to work
and to serve our communities as a committed corporate citizen.
Starbucks Coffee
To inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.
Florida Hospital
Our mission, extending the healing ministry of Christ, comes from the study of scripture. Jesus
spent a great deal of his ministry on this Earth healing the sick, helping those in need, and
offering them a new and better life. Our hope is that through our caregivers, His healing touch
will be felt by all who come to us for care.
Are there shared values and beliefs evident in the different mission statements? If so, what are
they?
The values are: provide excellent education, improve financial literacy, quality, and value, and
provide healthcare inspired b Jesus Christ.
As a customer/client, do you feel that the organization values you? Why or why not?
Yes, when I go to Starbucks I feel valued because no matter which location I go, all the
employees are always nice and care about you, always make suggestion provide you with
suggestion on your coffee.
Does the focus of each mission statement seem to differ between types of organizations? e.g.,
government, nonprofit, not-for-profit, and for-profit? Why or why not?
Yes, the focus of government like the department of education is to prepare the people for a
better future, a profit service like renting a car is more about the product and the value you get
for using it.
If you were writing each mission statement, what would you add or delete?
I would add that each of this organization has no racism to any of its customers or patients and
that our number 1 priority it’s our employees not our customers because if we threat our
employees right they will do the same with the customers and that the place of work should be a
good environment for the employee to build their careers within the organization.