א אאאא Wאא א אא 0 א אאאא א،אא،א אאאאאאאאא W، אא،אאאאאא אאאא אאאאאאא K אאאWאא א א א אא ،אאאאא אאא،א א،אאאאאאאא אאאאא ،אאאאאאאא ،א א א א Kאא א ? ? א ? א א אאאאא?א Kאא א א א א אא ،א א אא א אאא،א Kאא ؛ א א א א Kא אאאא 1 א אאאא א א א ١ א ٢ א ٣ א ٤ KאאWאא ٢٤ .אאאWאא ٧٢ KאאאWאא ٩٩ KאאWאאא ١٢٢ KאאWאא ١٤٢ אאאWאא ١٦٢ KאWאא ١٨٩ אא 2 א אאאא אאאא?אאא?אא אאKאא אאאאאא Wא KאאWאא .אאאWאא KאאאWאא KאאWאאא KאאWאא אאאWאא KאWאא אאאא אאא،אאא אאאאאאא 3 א אאאא אא אא 4 א אאאא אא אאאא אאא Wאאא Kאאאא Kאאאאאא Kאא Kאאאאאאאא Kאאא 5 א אאאא א ،אא א،אא אאא،א אאא אאאא،א ،אא،א، Kאאאאא Wא אא?א،אא ?אא،? אאאא K?א Wאא Wאאאא ،אאאא J١ Kא אאאאאאאא J٢ Kא אאא J٣ K אאאאאאא J٤ Kאא Kאאאאא J٥ W؟א אאאWאאא J١ א،אא،אאא، אא،אא،אא 6 א אאאא K??א Kאאאאא J٢ Kאאאאאאא J٣ Wאאאאא ،אא J١ Kא א،אאא J٢ Kא ،אאאאא J٣ Kא Kאא J٤ ،א،אא אאאא אא ، ،אא אא אאא–א–אא Kא Wאא אאאאאאא W،א Kאאאאא J١ א،אאאא J٢ Kאא אאאאאאאאאאאאא J٣ Kא אאאא،אאא J٤ Kא 7 א אאאא אאאאאאא J٥ Kאא אאאאאא J٦ Kאאאא אא אאאאאאאא אאאאאאאא אאאאאא Kאאאאא {אאאאאאא א{אאאאא Kאאאאא אאא א{אאאאא אאאא Kאא אאא{אא JWאKאאא KאEאF K١ אאאאא K٢ {אאאאאאK א Fאאאאא K٣ KאאאאאאEאאאא Kאאאא אאאאאאאא W 8 א אאאא אאאא–א אK١ Kא{אאא K–אאאאא K٢ Kאאאא אK٣ JW{אאאאאא Kאאאאא K١ Kאאאאאא K٢ Kאא K٣ Kאאאאאאא K٤ אאאאאא K٥ Kאא אא {{אא א{אא EJohn ChildFא{אאא JWאאא אא K١ ؟EFאאא K٢ Kאאאאא {א{א؟א K٣ ؟א אאאאאא K٤ ؟אא؟א 9 א אאאא ؟אאאאאא K٥ ؟אאא؟אאאאא Wאאאאאאאאאא אאאאא K١ אא {EאFאאאא K٢ אאא {אאאאאא K٣ ؟EאFאא Kאאאאא K٤ אא אאאאא אא אKאאאאאא אאאאאאאאאא אאאאא Wאאאאאאא EאאFאא אאאאא אאאKאאאאא Kאאאאאאא Kאאא אאK 10 א אאאא אאאKאאא אאאא א אא א א אא אא א א א א א א א א אאE١ J١F 11 א אאאא אאאא אאאאא אאאאאאא אאאאאאאאאא אאאא Wאאאאאאאא אאאאE٢ J١F אאאאא אאאאאאאא Kאא אאאאאאאא אאאאאא אאאאאאא אאאאאאא Kאא 12 א אאאא אא א אאאא אאאאאאא אאאאאאאא אאאא אאאאאא אאאא אאE٣ J١F אא אאאאאאא אאאאאאKא JWאאא אאאאא J١ Kאא Kאאאא J٢ Kאאאאאאא J٣ אאאאא J٤ Kא 13 א אאאא אאאאאא אאKאאא Kאאאאאאא אאE٤ J١F אא אאאאאאאא אאא אאאאאאאאאא אאאאאא אאאאאאאא. אאאאאא، .אאאא 14 א אאאא אא א א א א א א אא א אאא א C B A אאE٥ J١F א {אא{ אאאא Wא א J א J אאא J 15 א אאאא אא{אאאא J Kאאאאא אאא אאאאאאאאא א،אא א،אאא،אא،אא אא אא،א،א Kאאאא א ،אאאאא אאWאא،א Kאאא،אאא،אא אאא ،א،אאא אא،אאאאא،א אW ،אא` ،אאא،א،אאאאאא Kאא،אא،א 16 א אאאא אאאאא א،א Kא אW אאא W Planningא J ؟א Organizingא J ؟אא؟ Staffingא אאאאאא Directingא אא Controllingא אא אא אאאאאא אאאאאK Kאאאאאאאא 17 א אאאא אאאW אאאאאאאא א،א Wאאאאאאא Kא א אאא אאא אא א אאא אא א אאאאאא אאא אאא אאאאאאא .א Wאאא J אאאאאאאאא אאאאאאא אאאאא אא{אאא Wאאאאא אא א J אא J א J 18 א אאאא אאא J אא J אאא J Wאאאא J אאאאאאאאאא אאאאאאאאאאא אאאאאאאא אאאאאאאאאא {אאאאאאאאא {אאאאאאאא {אאאאא Kאאאאא Wאאאאאאא J אאאאאאאא א{אאאאאא אאאאאאא אאאאאאאא Wאאאאא א K١ א K٢ אאא K٣ אאאאא אא 19 אאאא א אאאא אאאאאE٦ J١F אאא אאא،א،אאא ،א،אאא،אא אKאא،א،א،א אאאאKאא אאKאאא Kאאאאאאא JWאאאאאא KאאאאאK١ KאאאאאK٢ אאאאאאאאK٣ Kאאא 20 א אאאא KאאאאאK٤ KאאאאאאאK٥ אאאאאאאאאK٦ Kאא אאאאאאאאK٧ ،אאאאא Kאאא KאאאאאK٨ אאאאאK٩ Kאאאאא אאאאאאאK١٠ Kאאא אאאאאאK١١ אאא JWאאאE١F 21 א אאאא JWאאאא K١ אאא Jאא א J Jאא J JWאאא K٢ אאא Jא J H Jאאא J J JWא K٣ א J א J Jא J אאאאא K٤ א Jאא J א Jא J אא אאא K٥ א J א J H Jאאא J Kאאאאאאאא E٢F Kאאא E٣F ؟אאאא E٤F Kאאאאאא אE٥F 22 א אאאא אא אאא 23 א אאאא א אא אאאאאא אא Wאאא Kאאאא אאאא אא Kאא 24 א אאאא א Wאאאא אא א א א K א א א א א אאאKאא אKאאא א א א א א א א EאKKKKKKKKאא א א F א אאאא א א א א ، א א א א א א א א אא אאאאא א א א ،א א א KEF ،אאאאאאא אאאאא Wאאאא אאE١ אאE٢ אאאE٣ אאE٤ אאאE٥ אE٦ אאאE٧ W 25 א אאאא WE١٨٠٠ J١٧٥٠Fאא E١ א אא א א א א א א א א אא אא א א א { א א א א א א א אא א א א א ، א א א א א א א א ،א אא א אאא אא א אא א אא א ،א א א אאאא،אאאא אאאאאא Kאאאאא ،אאאא אאאKא Kאאא W(Industrial Revolution)١٩٠٠–١٨٠٠אא J٢ אאאאאאא אKאאאא אאאאאאאאא Kאאאאא א١٧٦٤אאאאאא 26 א אאאא אא،אאא אאKאא١٧٨٥אא Division of ?א?אא ??א?١٧٧٥אELabour) K١٧٩٠א(Interchangeable Parts)?א אאאא א،אאא אKאאאא אאאEאFא אאאאאKאא אאאא אאאאא Kא אאאאאE٣ EFאא EאאאאFא،אא אאאאאאא אאא{א אאאאא{ אCore Competenceאאאא אאאCompetitive Advantageאא ،אאאאא ،אא אאWא אאאאאאאאא אאאאא 27 א אאאא אאאאא אאאאאא،א אאאאאאKאאאא ، אRational perspective א אאאאאאא Organization without אFאאא אאאאאאאאא{Epeoples אא אאאאאאאאא א،אאאאא Kאאאאא Natural Perspective אאKאאE٤ אאאאאאאא אאאא אאאאא،א ،אאאא אאאאאאאא א،אאאאא א،אאא אאאאאא peoples אFאא KEwithout Organization א 28 א אאאא Wא J٥ אאא،א א،אא،א אאsystemאאא systemא،mainsystemא Wאא،sub אאאאא אאאאאWאא{א Kאאאאאאאאא אאאאאאאאא אא،אאא Kא {א{אא אאאאאאא אKאא אאאא، אא،אא א אאא،אאאא EchangeאאאאאאF {{אאאא אאאאאאא KEאאאאFאאאאא 29 א אאאא אא אאא א אא אאאאE١ J٢Fא Wאאא J٦ אאאאאא אאאאא، אEאF אאא، אאאאאא Kאאאאאאא 30 א אאאא אאאאאאאE٢ J٢Fא אאא J٧ אאאאא Kאאאאאאא א אאאאאאאאאאא אאאאאאאא Kאא אאאא א אאאאאא אאאא א אאאאEאFאאא אאאא אא אאאאאאאא Kאאא 31 א אאאא אאאאאאאאא אאאאאאאאאא K אא W،אאאא Kאאא Kאא Kאאא Kא Kא אאאאאא אW،אאא،א אאא، Kאאאא W،אא ،אאאאאאאא אK١ Kאא א،אאאא K٢ Kאא אא،אאאא K٣ Kא،א א א،אאא K٤ אא،אא Kאא 32 א אאאא א Wא אאאאאאא אK١ אאאאאא אאא K٢ אאאאאא K٣ Kאאאא אאאאאא K٤ אאאאאאאא אאאאא Kאא אאאאאאאא אK٥ Kאאאאאא א אאאאאאא אאאא Kאאאאא אאא JWאאאא JWאא K١ אאאא K JW אK٢ 33 א אאאא אאאאא אאאא Kאאאאאאא JWא K٣ אאאאאאאא אאאאאא Kאאאאא JWאא K٤ אאאאאא אאאאא Kאא אאאאאא Kאא אא Wאאאא אאW אאא Kאאא{ א{אאא אאא{אא K אאאאאאא אאאא{א אאאאאא אאאאא Kאאא 34 א אאאא אא אאא{אא K אאאאאאא אאא{אא{א אאאאאאאאאא אאאאאא א K١ אאא K٢ אא K٣ אאאאאא K٤ אאא אאאאאאא Kאאאאא אאא Wאא ،אאאאאא אאF،אא אאאאאא،Eא אאאא، אא،אא،א ،אאא،א Kאא KE١Fאאא (١ ) Jay Hezer and Barry Render, Production and Operations Management : Al – lyn and Bacon . 2006 . P. 284 . 35 א אאאא אאאאא،אא J ،אאא Kאא٪٩٠אא אאאWאאאא J W،א אא אא =EאFאא אאאאאא ،א،، Kאא Wאאאאא J אא אא אא אאא אאא אאא = א ==א א Rated Capacityאא J ،אאא Wאאא אCאאCאאZאא WE١F ٨Fאא אא٪٨٠אא٪٩٠ZKE K١٢٠Zאא 36 א אאאא ؟אא Wא Kא١٦٨=٨C٣C٧ =אאאא K٤٣{٥٤٦=٠{٨C٠{٩C١٦٨C٣C١٢٠=אא Wאאאאא ،אאאאא אאאאא ،אאאא אאאאאKא אאאא،אא ،אאא، אאא،אאאא אאא ،אאאא אאא אא،אאאא Kאא אאאאאאא אאאא،אא Wאאא אאא ؟אאאא KאKKאא אאאאא 37 אא א א א אאאא Kאאא אאא א Kאא א Kאאאא E١ J٢F ،אאאאא אאאאא אאא،אא KאKKאא Wאאאא אאאא אאאא אאא،א Wאאאא אאאאא J١ Kאאאאא J٢ אאאאאאא J٣ Wאאא KEאאאFא J Kאא J אאאאא J Kאא Wאאאאא J٤ K،،אאWאאא J אא،א،א،אWאאא J Kאאא 38 א אאאא Kאאאאאאא J٥ אאאאאא אאאא א،אא،א אא J١ אאא،אא א J٢ Kאאא Kא?א J٣ Kאאא K א،א،אא Kא K אא J٤ Kאא אא J٥ KאE٢ J٢F K ،אאאאא J١ W Kאא J אאאא J Kא W J Kאא J Kאא J Kאאא J Kאא J Wאאא J٢ Kאאא J Kאאאא J Kאאאאאא J Kא J Kאאא J 39 א אאאא Kאאא??א J Kאאאא J Kאא J Kאאא J Kאא J W J٣ Kאאא J Kא J Kא J Kאאא J Kא J Kא J Kאאאא J Kאא J Kא J Kא J Kאאא??א J Aspects of Capacity Planningאא?? Wאאא K١٥ J٥אאאאאא J١ ٢ J١אאאא J٢ אאאאאאא KBusiness CycleK אא?א?אאאאא ،Hiring and Firingאאאא Kאאא 40 א אאאא אאאאאFiner Adjustments J٣ ?אאאאאא Unpredictable & אאאא KUncontrollable Levels of Planning and Capacity Analysisאא אאאאא אא،א ،אאK א،،،אאא ،אאא Wאא Kאא J ،אאאאאאאא J Kא، אאאאאא J Kא אאאאאאאא Kאאאאא א،אאא ،אאאא אאאאאאא Kאא Kאאא א א אא א אא א אא 41 א אא אאאא אא א אא אאא א אא א א אאE٣ J٢F אאאאאא Kאאאאאא Wאא אאאאא אאאאאאא אאאאאא ،אא،אאא Kאאאא Wאא J١ אאאאאאא אא،א א،אאאאא אאאאאאא א،אא אאאאא،אא אאאא Kאאאאא Wאאאא J٢ א،אאאא אאאאאא אאאאאKאא 42 א אאאא אאאאא K?א?אא Wא J٣ אאאאאא ،אאא،אא אאאאא אאאKאא אאאאאאא אא،אא אאאא Kאאאאא W?אא?אאא J٤ אא،אאאאא אא،אאאא אאאאא،אא אאא،אאא אאאא??א אא،א Kאאא Wאאאא J٥ אאאאא אאאאא ،אא אא ،אאא، אאאאאאא Kא Wא J٦ 43 א אאאא אאאא אאאא Kאאא EאCא=אאF אאאא א،אאאא Kאא Wאא J٧ אאא אאאאא Kא אאאאאאא J٨ Kא For the long runאא Wאא KאאאE KאאאE אאאאאאאא אאאא، אאאאאאאא Kאאאא،א אאאאאאאא אאא،אאאאאא Kאא،אא،א،אא א?אאא?אא ،אאא،אאא אאאאאא 44 א אאאא אאא K?א? WאW Wאאאאאא Kאאאא J Kאאאא?אא J KE٢٤،١٦،٨Fאא J Kאא J Wא K?א?אאאאZ J١ KאאאZ J٢ K٢٤،١٦،٨אאZ J٣ אא?אZ J٤ Kאאאאא K?א?אאZ J٥ Kאאאאאא = xאאxא z CC٦٠ אאא = אא WE٢F ،٢٥٠٠אאא אאL١{٢٥א ؟אא،٪٩٠א٨א ٣١٢٥٠ ٤٣٢٠ = ١٠C٢٥٠٠C ١{٢٥ ٩C٨C٦٠ 45 =ع = CC٦٠ א אאאא EאF٨ ≈٧{٢٣٣= אאאא،א Kאא אאאאא Kאאאאא EHZF א אZ אאא אאאאאאא =ج J١ W –= – = –– = E–١F = אא EFאאאא EFא J١ 46 =אא א אאאא אאא אאא א٢٥٠٠אאאאא ؟אא٪٨אא EFאאא xא–١z ٢٥٠٠ K¸٠٨ – ١ = EF אא = ٢٣٠Z WW אאא אאא،אאא Kאאאא אא אא ×א=אא אאאא אאאאאאא ،א،אzאאאאאא Kxאאא 47 א אאאא W אאאHאאא=א ??א אאאאאאא Kאאא אא ×אZ אא C C ٦٠ = אאאאאאאאא Kאא Z C٦٠ KאאאאZ KאאאאZ KאאאZ אאאאא HZאא Wאא א אאא 48 א אאאא אאאאאא Kא אא א،אאאאא W אאאא =ف א EFא HEF אא -١=ف EFא H -١= Wאאא Kאא J Kאאא J KEאFאא J WE٣F א٤٠٠אאאא א،אFאאאא אאאאE٣ J٢FאEא Kאא א א א א א א א א א 49 א %6 %4 %8 אאאא 16 100 20 16 40 120 15 16 16 80 25 16 אאאE٣ J٢F 1 2 3 Kאאאא Kאא؟אא Kאאאא EFאHEF אא -١=ف EFא Wא– ١٦ H ١٠٠ - ١ = ١ Z٠{١٢ J١ Z E٦٠F C١٦ ٤٠ H ١٢٠ J ١ Z ٢ Z ٠{١٧ J١ Z א٩٦٠ ١٦ H ٨٠ J ١ = ٣ ٠{٩=٠{١ J١ = ٩٦٠ WאאW EFאאא =EFאא EFא J١ אאאאא Kאאאאא 50 א אאאא Wאא J ٤٠٠ ٤٣٥≈٤٣٤{٧٨ZZ3 ٠{٠٨ J١ אא J ٤٣٥ ٤٥٤Z٤٥٣{١٢ZZ2 ٠{٠٤ J١ אא J ٤٥٤ ٤٨٣Z٤٨٢{٩٧ZZ1 ٠{٠٦ J١ CEFא אא אאW ZEFאא אא J ٤٨٣ C٢٠ ١٢Z١١{٤٣ZZ ٠{٨٨ C١٦ C٦٠ אא J ٤٥٤ C ١٥ ٩Z٨{٥ZZ ٠{٨٣ C١٦ C٦٠ אא– ٤٣٥ C ٢٥ ١٣Z١٢{٥٨ZZ ٠{٩ C١٦ C٦٠ 51 א אאאא WBest Operating Levelאא אאא אאאאא،אאאא،א ،אאא אאאאאאאאא אאאא אאKאאא אEUnderutilizationאאאFא ،אאאאאא אאאFאאא אאאEOverutilization א،אאאאא KE٤ J٢Fאאאא 52 א אאאא אאE٤ J٢F Peter W. Stone brakeraud G. Lecong Leong op .cit, P. 135Wא אאאאא Kאאא אאאאא Kאאאאא،א EFאא Wאאאא ١ ٢ ٣ א 53 א אאאא אאE٥ J٢F אאאא Kאאא אאא אאא،אאאאא אאאא אאאאא אאאKאא אאא،אא אאאאא K WE٤F אאא Wאאאא אא 200 א אאא 200 100 אא 54 א אאאא 2 5 10 1 2.5 5 אא L אאא E٤ J٢F Kא،אG ،אאאאאWא K200,000אאא Wא EאאF א אא אאא 110 60 48.3 45 45 46.7 א א אאא 110 120 130 140 150 160 1 2 3 4* 5* 6 אא 110 60 43.3 35 30 26.7 E٥ J٢F אא א אא אאא 205 205 74.2 60 25.5 48.3 46.1 א א אאא 205 210 215 220 225 230 235 1 2 3 4 5 6 7 אא 205 105 71.7 55 45 38.3 33.6 55 א 45 44.7 45 45.7 אאאא 30 27.2 25 23.2 E٦ J٢F 56 240 245 250 255 8 9* 10 11 א אאאא אא א אא אאא 202 102 69.7 54 45 39.3 35.6 33 31.2 30 29.2 28.7 28.4 28.3 28.3 28.5 א א אאא אא 202 102 68.7 52 42 35.3 30.6 27 24.2 22 20.2 18.7 17.4 16.3 15.3 14.5 E٧ J٢F 202 204 206 208 210 212 214 216 218 220 222 224 226 228 230 232 1 2 3 4 5 6 7 8 9 10 11 12 13 14* 15* 16 ٤٠٠{٠٠٠Fאאאא ٩٠٠{٠٠٠אאאאKE٥٠٠{٠٠٠ אאאא אא،אאאאא א،אאאאא אאאאאאא אאא،אאאא Kאאאא 57 א אאאא אאאאא אאאא אאאאאאאאא אאאאאא אאאאאאאאאאא אאאא،א אאאאא אאאKאאאאא א،אאאא אא،אאאאאאא KProcessing Technologyאא،א אא א،אאא א،אאאאא אאאאאא Wאא אא אא 220,000 60,000 4,200.000 1,680,000 150,000 30,000 א א אא 400 70 א 240 410 אא .70 .80 .90 .3 .5 .2 0.80 .85 .90 .2 .3 .5 E٨ J٢F 58 אאא א א אאאא אאאא אאאאאאא100,000 אא ٢٩٠אאא120א אאא??٪٨٤אאא K0.4٪٩٥K٦٪٩٠א Kאאאאא WאאW אאאא אאאאא אאאא אאאאאא{א אאאE٦ J٢Fאאא אאא אאא אא א א אא אא אאא אא אאאE٦ J٢F 59 א אאאא אאאאא Wא א K١ א K٣ א K٢ WאאW אאאא אאEאא–אאFאאא Kאא אאאאאא אא{אאאאאא אאאאא אאא אאאא{EאF {א{אאאאאא אאאאאאאא Kא אאאאאאא אאאKאאאא KKKאאאאאא אאאאאKאא Wאאאא אא K١ אא K٣ Kאאאא K٥ Kאאאא א 60 K٢ K٤ א אאאא א K١ א אא אאאא : אאא אאאא א : א K١ אאא אא،אא אאאא אאאאאא . אא : א אK٢ אאאאאא ،א אא، אא .א ،אא א: אK٣ אאאא אאא .אא א א א: אK٤ אאא א،אאאא .אא א : אK٥ א אא .אא אא אאאאאאאא : אא אא אאא אאא،א K אא 61 א אאאא אא אאא א : Kאא א J١ אאא א J٢ אאא א J٣ א J٤ אאא אאאאא אא אאאאאא،א W אאאאא Kאאאא אאאא- K אאא- . אא- K אא- Kאאאאאאאאאאא א אא ٢٤٦Fא(Aggregate Planning)אא אאאאאאEא אאKאאאאא אאאאאאא Kאאא אא(Aggregate)?? אKאאאEאFאאא אאאא (Aggregate Product)אאא 62 א אאאא אKאאאא א٢٥٢١١٨א אאאאא ،א،אFאאאK אאEאKKK،، (Aggregate Unit)אאאאאא Kאאאא אאא אאאאאאאאא אאאאאאא אאאאאאאא אאאא אאאאאאאא אאאאאא Kאאאא Wאאאא אאאWא א J אא אאאWא א J אK אWאאא J אאאא K١ א K٣ אאאא אאא Kאאאאא 63 K٢ K٤ K٥ א אאאא א אאאאאאא אאאאאאאא Kא אאאאאאאא אאאאאא אאאא א אאאאאא Kאא Wא Wא אאאא K١ א K٣ אאא K٢ אא אאאאאאאא Wאאא אאאאאא JWא K١ אאאאאאא אאאאא Kאא אאא JWא K٢ Kאאאאאא אאאא JWא K٣ Kאאאאא 64 א אאאא אEאאFאא EFאאאא אאאKאאא אא ،אאא אאKאאא، Wאא KEFlow TimeFאEF אאאאא אאאא،K אאאא אאאאKא Kאאאא ETardinessFאKEF אאאאא WאאאאKאא אאא J Kא J אא J EMakes panFאאKEF אאאאא KאאאאאאKאא : אא אאאא ،אאאאא אאאאאא אאאא 65 א אאאא אאאKא א،אאאאאא אא، אאא Kאא Wאא،אאא ؛אאאאא،אאאאאאאאא Kאא אאאאא אאאאא،א Kאא، Wאא אאאאא Wא production schedulingWא J١ אאאאאאאאא אאאא،אא ،אאא Master Scheduleא א،אאאאאאא Kאאאאא אאאא אאאאאא Kא 66 א אאאא WMaterial Controlאאא J٢ אאאאאא אאאאאאא Kאאא WDispatchingא J٣ אא،אאאא ،אאא،אאאא،אא אא،אאא Wא،א אאאאאא J Kא אאאאא J Kאאאאאא،א Kאאאאא J Kאאאאאא J Kאאאא J Kאאאא J אאאאאא J Kאאא WProduction Expeditionא J٤ אאאאאא אאאא؛אא ،אאא،אא Kאאאאא 67 א אאאא Wאא –אאאא אKאאא אאא،א א،אאאא، Kאאאאא אאאא א،אא،א W Order Controlא K١ Flow Control א K٢ Block Control א K٣ Load Control א K٤ Batch Control אא K٥ K Special Control אא K٦ WEOrder ControlFWא J١ ،אאאא ?אאאאא אאאאK?א אא،אאאא،אא אא،אא ،אאאK אא א–،Kאאא ،אאאאאא 68 א אאאא אא،אאא Kאאא،א WE Flow ControlFWא J٢ ،אא אאא ،אא אאא،אא ،אאKאאא א،אאא א–،א Kאאא WEBlock Control )Wא J٣ אאאא אא،אא אאאאKאא K،אא WELoad Control FWא J٤ אאאאאאא Kאא،א،א אא،אאא א J،אא،א Kאאא 69 א אאאא WEBatch Control FWאא J٥ א،אאאאא אאאאא K WESpecial Control )Wאא J٦ ،אאא אKאא، אאאא،א Kאאאא 70 א אאאא JW אאא E١F אאאאא K١ אאא J אא J אאא J J JWא K٢ J J J J JWא K٣ J J J J JWא K٤ אא Jא J K Jא J א K٥ אא Jא א J H Jאא J Kאאא E٢F אK٢א אK١ אK٤אK٣ 71 א אאאא Kאא{אאא E٣F ؟א אE٤F ؟אא E٥F Kאא אE٦F Kאא E٧F Kאא E٨F Kאאאאא E٩F Kאאאא E١٠F Kאאאא E١١F Kאאאאא E١٢F 72 א אאאא אא אאא 73 א אאאא אא Kאאאאאא אאא Kאאאא K١ אאא K٣ אא אאא אאאאא אא K٢ K٤ K٥ K٦ K٤Wאא 74 א אאאא אאא W אאאאאאאא אאאא،אאאא א،אאאא،אאא אאאאאא، אא،א،אאא،א .אאא אאאאאאאאא אאאאאא Kאא אאא K אאאאא א .אא :אאא אאאאא K١ אאאאא .א .אK٢ .אאאאאאK٣ אאאאאאאאאא K٤ .אא .אאאאאא K٥ 75 א אאאא .אK٦ .אאאאאאא K٧ א אאאא א،אאא،אWאאKא אאאאKאאא Kאאאאאאאאאאאא אאא?א K?אאא אאא אאאאKאאאאא אאאאא אאאאאאא אאEאFאאא KאEאאFא אאאאאא Kאאאאא،אאאא אאאאא אאאא Kאאאאא אא،אאא אאא،א،אא אאאאאאא،אא אאאאאא אאKאא אאאאאKאא 76 א אאאא אאא،א،אאא Kא ،אא אאאאאא אאאKאא אאאאאאאא Kאאאא Wאא אאאאאאאאא אאאאאאא Kא Wאאאא Kאאא K١ ،אאאאא K٢ אאאאא K٣ Kא،אא K٤ Kאאא K٦ Kאאא Kא Kאא،א،אאאאאא K٥ EאFאא אאאא Kאאא אאא אאאKאא אאא 77 א אאאא אאא Wאאא WאW אא،אאאאא WKאאאא אא K١ Kא،،،א ،אאאאאא J٢ Kאאאא א،אא،אא J٣ א WאאW {א{אFאאאא א{אאא{אאFא{Eא אאKEאאאאאאא Kאאאא א،אאאא אאא،אא،א KאאאאאKא אאאאWאאWאא אא،אא، אאא Kאא،א Wאאא א،אאאFWאאא J١ Eא 78 א אאאא אFKאאאאWא J٢ KEא אWאא J٣ אאאא Kא א،אאWאאא J٤ Kאאאאאאאא אאאא אאאאא אאאאאאאא Kא employee אemployee training אא אאKאאאdevelopment {אאאאאא {אאKאאאא אKאאאאא Kאאאאאא Wאאאא Kאאאא J Kאאאא J Kאאאאאאאא J אאאא J Kאאא אאאאאאאא J אאאא{אאא Kאאאאאאאאא א 79 א אאאא Wא Kאאא J Kאאאא J אא J١ אאon-the-job-trainingא Kאאאאאאא Wאאאא Kאאאא J Kאא J KEאFאEאFאא J Wא Kאאא J אאEאFאא J Kא אאאא J٢ Woff-the-job-trainingאאאא אא J אאא J אא J אא J אא J EאאFאא J אא Wאאאא אאאWא J١ Kא 80 א אאאא אאאאWא J٢ Kאאאאא אאאאאWאא J٣ Kאאא אאאאWא J٤ אאאאאא Kאא on-the-אאאאWאא J٥ off-the-job-א{אא{job-training KאאEF{training אאאאWאא J٦ {אאא{אא{א{א Kא אאאאאWאא J٧ Kאאאאאאאא אאאאWאא J٨ Kאאאאא אאאWא J٩ W{א אאאא J Kאאאא אאאאא J Kאא אאאאאא J Kא 81 א אאאא אאא אאאאאאאאא Kאאא{אאאאא אאאאאא אאKאאאא{א אאאאאא Kאאאא אאאאאאא JW אאא JWאא אK١ אאKא אאא?אאאא K?אא אא JWא אK٢ אKאאא ?אאאאא?א Kאאאא אאא אאאאאא אאאאאאאאאאאא אאאאאא אאאאאאאאאאא Wאאאאאא אאאאאא K١ אא K٢ אאאא K٣ 82 א אאאא אאאא K٤ אאאאאאאא K٥ אאאאאא K٦ א{אאאא K٧ אא K٨ אאאא K٩ אא ،א،אאאאא ،אאא،א،א، אKאא א،אאאאאא Kאאאא א،אא א،،א ،אאאאאאאא אאאאא אאא،אא Kאא،א א،،אא ،אאא،א Kאאא אאא אאאא،א אאאאא،אאא אאאאאKאא אאאא،אאא אא،אאאאא 83 א אאאא Kאאאאאאא א אאאאאא אא،א אאאאא אאאאKא א،א אאא،אאאאא Kאא אאא אאאאאאא א،אאאא אאאאאאאאא אאאא،א אאאאאאא،א K ، אא، ،אאאאא،אאא אא،אאא אאאאאאאא Kא אאא،אאאא אאאא אאאאא،אא KאאאKאאא אאא אא،אאא 84 א אאאא ،אFאאאאאאא אאאא،Eאאא،אאא،Kא אאאFאאאאאאא KEאאאאא אא performance evaluationאאא Kאאאאאאא performance appraisalאא אאא Kefficiency appraisalא אאאא אאאאא Kאא אא Kאאא אאא J Wאאאאא אא J١ אאאאא אאא{אאאא אאאאאאאא Kאאאאאא אא J٢ א{אאאאאאא אאאאאאא אאKאאאאא אאאאא Kאא א J٣ 85 א אאאא {אאאאאאא אאאאאאאא ٪٥אאאאK E٪١٠٠ J٪٩٠Fאאאאאא אE٪٨٩ J٪٨٠Fאאאא٪٣אא Kאאאא אא J٤ Kאאאאא אאאאאאא {אאאא Kאאאאאאאאא אאאאאאא {אאאאאא Kא אאא J٥ אאאאאאאא אאKאאא אאאאאאאא אאאאאא Kאא אא J Kאאאאאאאאא אאאאאא WאאKאא א J١ אEאFאאEFא אאאאKאאא 86 א אאאא אא{א EאאFאאאא אאאאאKא אאאאאא K אא J٢ אאאאאאא אאא{אאא אאא Kאא אא J٣ אאאאאא Kאאאא אא،אא K א J٤ אאאאאא אאאאKא אאאא אאאאKא Kאא אאאא J٥ אKאאאאא אאאאא Kאאאאא אא J٦ 87 א אאאא אאאאאאאא אאאאאאאאא אאאאאאא Kאא אאא J {אאא{אאאאא אאאא{אאא{אאאא WאאKאא אא J١ Kperformance standardsאאאא Kאאאאאאאא אאא J٢ Wאאא Kאא J Kאא J Kאא J Kאא J א א J١ אאEFא אא{א {אאאאאKא אאאאאא Kא א J٢ 88 א אאאא א J אאאranking methodא אאKאא אאאאאאאא א{E١FאאKאאא Kא{E٣Fא{E٢F א J grading or classification methodEאFא אאאאא אא{אא Kאאאא Kאאאאא אא J אfactor comparison methodאא אאאא KאאאEאFאא א J אpoint methodא אאאאא אאאKאא אאאאאא Kאאא א FאKאאאאא אאאאאEאא אאאKאא אאKאאא Kא{אא{ 89 א אאאא א{אאאאא אKאEאאFא אא{אאאאא אאא אאאKאאאא אאאא{אא Kאאאא אאKאאאא אאאאא {אאאאKאא Wאא EאHאFא=אא אאאאאא אאאאא אאאKא אא{אאאא אאKאאאאאאא אאאאא Kאאא אאא אאאאאאאא אאאאאK אאאאאאא Kא Wאאא Kאאאאאא J 90 א אאאא Kאאאאאא J Kאאאאאא J אאאאאא J١ אאא١ J١ אאאאאאאאאא אאאאאKאאא WאאKאאא Kאא J Kאאאאא J Kאאא J EFאאאאאא J KEFאא Kאא J אאאאאאאאא J Kאאאאאאאא Kאאאאאא J אאא٢ J١ אאאאאאאאא אאאאאאאKאא אאKאאאאאא אא{ אאאאאא אאאאאא אאאאא{א Kא אאאאאאאאא אאאKאאאאא אאאאאאא 91 א אאאא אאאאאא{ אאאKאא אאאאאאאא אאאאאEאFא אאאא،אא אא Kאאא אאאאאא J٢ אאא١ J٢ Kאאאאאאאאאא אאאאא אאאאאאKא אאא{אאאא אאאא{א K٥٠٠א אאא٢ J٢ אאאאאאא אאאאאאאאאא אאFאאאא KEאא אאאאאא אאאאאאKאא Kאאאאאאאאא אאאאאא J٣ Wאאא١ J٣ Kא J 92 א אאאא Kא J Kאא J Kאא J Kא J KE–א–Fאאא J WEאFאאא٢ J٣ Kא J Kאא J Kאאאא J Kא J Kא J א אא אא K١ ?Kאאאאא ? אאאאא K٢ ?א?אא אאא K٣ אאאא ??Kאאא אאא 93 K١ אא K٢ אא K٣ א אאאא אאאא K٤ אא אF/אאאאא ––אאאE אאאאאאא אאא אאאאא Wאא אאאאאאאאא אאאא Kאא א{אאא אא{ אאאאא אאא Wאאאא {א{אאא Wא{אא אאאאאאאאWא K١ אא אאאאאWאא K٢ אאאא אאאאWאא K٣ FאWEאFא K٤ אEאא 94 א אאאא אאאאאWאא K٥ Kאאאאאא Wא אא،אא אאאאא א،אאאאאא אאאאאא Kא אאא אא،א،אא אאאאאKאאא ،אאאאא،א Kאא אאאאא W،אא אאאא،א K١ אאאא K٢ אאאאאאא K٣ אאאאאא K٤ Kאאאא Kא Kאאאאאא אאאאאאאא אאא Kא ،אאאאא K٥ ،אאאאאאאא 95 א אאאא אאKאא א،אאאא אאאKא אא،אאא،א אאאאKאאא Kאאא Kאאאא K٦ אאאאא K٧ Kאאאאאא JWאאא JWאאאאKKKKKKKKKKKKKKKKKKKKKK 96 K١ E١F א אאאא אא Jא J Jא J JWאאא K٢ אא Jאאא J א Jאא J א JWאא א Jאאא K٣ J א Jאא J אאKKKKKKKKKKKKKKK א Jא K٤ J H Jאאא J אאאאאאא K٥ אא Jאא J Kאאא Jאאא J אאאאא א Jא K٦ J אאא Jאא J JWאאאאאK٧ א Jא J אאא Jאא J 97 א אאאא JWאאא אאא J K٨ אאא J אא J H J JWאאאאא אאאאא Jא J אא Jאאא J אאאאא אאא Jא J H Jאא J JWאאא אאא J E٢F א J א J KKאאא Kאאא E٤F ؟אא E٦F ؟אאא ؟אאא אא אאא 98 E٣F E٥F E٧F K٩ K١٠ א אאאא אאאאאא ،אאאאא ،אאאE F،אא Kאאאא אאאWאאאאא EאאFאא א אאא K١ א K٢ אאא K٣ אאא K٤ אאא K٥ א K٦ K٧ אא א K٨ אאאEאFאאא אאא????א، Kא 99 א אאאא אאא אא 100 א אאאא אאאאאאWאא אא Wאא Kאאאא א Kאאאא א Kאא Kאאאאא א Kאא א ٤Wאא 101 א אאאא אא אאאאא אא{אא א{אאאא אאא{א אאאאאא א{אאאאאאא {אאאאאאאא אאאא אאא Kאאאאא אאאאאא Kאאא אאאאאא אאאאא Kאא אא א א Kאאאאאאא ، א א אא א א א א א ،א אא Kאאאאאאאאא Wאא Kאאאאאאאאאאא א Kאאא Kאאאא Kאא 102 א אאאא Wאאאא א א א א א J١ אאא א אא א א א J٢ א א א א J٣ אאאאא J٤ אאאא א Kאא Wא אאאאא אאאא אאאאאאא ،אאאאאאאאא Wאאא Wאאאא١ Kא٢ Kאאאא٣ אאא٤ אאאאאאא ٥ Kא Kאאאאא٦ Kאאאאא٧ Kאאא J٨ Kא J٩ 103 א אאאא Wאא אאאאאאא אK אאא אאאא،אאאאא، אא،אאאא،א אאאאאK אאאאא Kאא א א אאאאא Kאאאאא אאאא אאאאא אאאאא אאאאאאאאאאאאא אKKKאאא א Wאאא אאאאWא K١ אאאאאאא אאאWא אK٢ אאאאא 104 א אאאא אאאאאWא K٣ אאא אאאאWא K٤ אא אאאאאWא אK٥ אאאאאאאא Kאאאאא Wא אאאאא אאאאאא Wאאא אא JWא א J Kאאאאאא אא JWא א J Kאאאא אאאאא JWאא J אא Wאאא אאאאאאא אאא Kאאא Wאאאא Kאאאאאאאאא אאאאאאא Kא 105 א אאאא Wא אKאאאאאאאא Kאאאאאאא Kאאאא{אאWאאא אאאאWאא J١ אאא אאאאאא אאא {אא{אאFאאWא א J٢ אאEא{א{א אאאאאאאא Kאאא Wא אאאאא אא،אאא אאאאKא Wא אאאא אאאאאאKאא א،אא אאאאאאK؟א KאאאאאKאא אאאאא אאא، אKאאא א،אאא Kאאאא 106 א אאאא אא، אאא KEאאFאאאאא אאא ،אאאא،אאא ،א،אא Kאאאאאאא Wא אאאאאאאאא W א،אאאאאא ١ אאאאאא Kאא אאא ٢ אאאאאא ،אאאא،אא Kאאאא אאאא ٣ אאאא Kאא אאאא ٤ אא Kא אאאאאא ٥ אא Kאא 107 א אאאא אאאא ٦ Kאאאאאאאא אאאאאאאא ٧ Kא אאאאאאא ٨ Kאא אאאאא Kאאא Wאאאא ،אאאאאאא Kאאאאאאא אאאאאאא KEאאFאאא Wא אאאאאאאאא Wא אאאאאאאא ١ Kאאאא אאאאא٢ Kא אאאאא ٣ Kאאא אאאאאאאאא ٤ Kאאא 108 א אאאא Wאאא אאא אאאKאאאא אאאאאאאא אאאאאאא אאאאאאאא ،אאא אאאאאאא Kאא EאאFאאאאא אאW Inventory or Stock א ،EFאאאאאא אא،אא אאאאאאאא Kאאא א א אאא אאKאאאא אKאאאאא אאKא אאאאאא אאאאאאאK אא 109 א אאאא Wאאאא אאWאאאא אאKאאEאFא אאאא WאאאאWאא J Jאאאא אאאאKא Kאא אאאWא אאאאא Kאא אאאאאאאjust in time א אא אאWאאא אKאאא אKאאא Kאאאאא אאWאאאאא Kאאאאא אאאאאא Kאאא אאWאאא אאאאאWאא אאאאאאא אאאא Kאא 110 א אאאא אאWאאא Kאא אא אאKא אאאKא Kאאא אאאאאאא אאא אאאאK K Kאאאא Kאאאאא Kאאאאא אא MaterialRawא Work in Process אאא Finished Goods אא Spare Parts אאא א אאK Kאאאאא אאאאא א 111 א אאאא Wא אWOrderign Costא Kאאאאא אאאאא Kאאא אאא WCarrying CostאW אאאאאWCapital Costא א K א Kאאאאאא אא אאאאWStorage Costא אאKאאא אאאאאאא Kאא אא WCostObselence and Deteriorationא אאאאא KRisk CostאאKא אאאאאאאא אאאאא WStockout costאW אאא K١ אאאאאא 112 א אאאא אאK אאKאא אא Kאאא אאאאא אאאK Kאאא WאאWא אאאאא אKא Kאאאא אאאאאאאא אאא אאאKא אא אאאאאאא אאאK אKא אאKאאא KאאIn TimeJust א אאאאאא אאאא אאKאאאא Kאאאא אאאאא אאאKאאא 113 א אאאא אאא אאK אא אא Kאאאא אJITאאאאTOYOTA א אאאאא Kאאאאאא אאאDELL אאא אאKאא א אאאאא אאא Kאאא אאKאאא אאאאא אאאאKא Kאאאא אאאא Kאאאאא אאאאאא אKאא אאאאKאא אKאאאא א 114 א אאאא אא אאאאאאאא Kאא אא אאאא אא א א א א אאאאאאא אאאא،אאאא Kאאא אאאאאאאא W KEאאאF KEאאאאF Wאאאאאאאא א W א אK١ אא א،אאאא אאאא אאא אKאאאא אאאאאאאאא ،אא אא א Kאאאא 115 א אאאא א אא א W א א א ٢ א א אא א אאאאאא Kאאאא Wאא٣ אאאאאאא אאאא אא Kאאא Wאא٤ אאאEא{{Fא Kאאאאאא אאאאאאא Wאא ٥ א א אאאאאאא K אאאWא٦ ،אWאאאאאא אא،אא،א א א אא א א W א ٧ אאאא Kאאאאא 116 א אאאא א W א א א J٨ Kאאאאאאא Wאאא אאאאאאאא ،אאאאאא Kאאאאאאאאאאאא אא אאאאא Kאאאאאאאאא Wאאאא אאאאאאאאא ١ Kאא Kאאאאאא٢ Kאאאאאאא٣ Kאאאאאא٤ אאאאאאא ٥ Kאאאאא אאאאאא ٦ Kאאאאא 117 א אאאא Wאאאא Wאאאאאא ،אא،א١ א،א،אאא،א Kאא א،אאאאאא ٢ אאא،אאא،אאאא אא،אאא K אאא،אאאא ٣ א،אא، אא،אאאאא،א Kא ،אאאאא،א٤ א،א،אאא א،אאא،אא Kאאאא،א ،אאאאא ٥ ،אאא،א،אאאא Kאא،אאא אאאא،אא ٦ א،אאאאאא،אא Kא אא אאאאאאא ١ אאאאאאא 118 א אאאא אאKאאאא Kאאא ،אאא ٢ אאאאאאאאא Kא אאא٣ ،אאאאא א אאאאאא Kא ،،א٤ אאאאאאאא אא،אאא K אאאאאאאאא ٥ אאא Kאאא אאאאא٦ אאאא،אאא אא،א אא،אאא Kא אאאאאאאא ٧ אאאאאאא Kאאא 119 א אאאא JWאאא E١F JWאאאא K١ א J א J Jא J JWאאאא K٢ Kאאאאא J Kאא J Kאא J Kאא J JWאא K٣ Kא JKא J JK J Wא K٤ אא–Kא J Kאא Jא J WאאאאKKKKKK K٥ א Jא J H Jא J WאאאאאKKKKKKKKKKKK K٦ א Jא J H Jא J JWא K٧ א Jא J 120 א אאאא H Jא J אא K٨ Wאא א Jא J Jא J JWא K٩ א Jא J Jא J JW( JIT)אאא אK١٠ א J J LG J J ؟אאאא E٢F ؟א E٣F Kאא אE٤F Kאאאא E٥F ؟אאאא E٦F 121 א אאאא אא אאא אאאאאא ،אאאא ،אאאE F،אא Kאאאא אאWאאאאא EאאFאא א א K١ אאאאא K٢ אאאאאאא K٣ אאא K٤ אאא אK٥ אא K٦ K٧ אא אK٨ אאאEאFאאא אאא????א، Kא 122 א אאאא אא אא 123 א אאאא אא אאאאאאא אא Wאאא Kאאא Kאא Kאאאאאא Kאאאאא Kאאאאאאא Kאאאא אא ٤ 124 א אאאא א אא،אאא אאאאא אאKאאאא א،א Kאאא א אא،אאא אאאאא Kאא ،אאא אKאאאא אאאאאאאאא K Wא אאאאאאא אKאאאא אאאאאאWKא Kאאא אא אאאאא ،א،אא אאאא WאאאאאKאאא KאK١ KאאאאאאאאאK٢ 125 א אאאא אאאאאאK٣ Kאאא KאאאאK٤ KאאאאאK٥ אאאאאאאאK٦ Kאאא KאאK٧ אאא Wאאאאא ،אאאאא K١ Kאאאא Kאאא K٢ ،אאאא K٣ אאא Kא אאא אK٤ Kא אאאאאא אK٥ אאKא Kאאא EJITFאאאאא אK٦ אאאא Kא 126 א אאאא אא Wאא אאL אאאאאאאא אאא אאאאאא Wאא Wאאא אK١ אאאאאאאא Kא א JWאא אK٢ K אאאאא JWאאא K٣ אאאאא K Kאאא K٤ JWאאL אאאאאאאא אאאאאאא Wאאא אאאאא JWא א J אאאאא Kאאאא אאאאא JWא א J אאאאאא אא אאאאא JWא א J אאאאא{אא 127 א אאאא אאKאאאא אא אאאKאאאא Kאאא WEאFאאאL אאאאא אאאאKאאא אאKאאאאא אאKאאא Kאאא אאא{אאאא אאאאא אאאאאאאא JWאאאא אאאאאא K אאאאאא K Kאאאאאאא JWאאאא אא K١ Kאאא אאאאאאאא K٢ אאאאKאא Kאא Kאאאא K٣ 128 א אאאא אאאאא K٤ אאאא Kאאאאא אאא JWאאא אא JW אא JW JWאאW אא אאאאא אKא Wאא{אאא אאא אאא K K JWאאא J אא אאאאאא {אאאאא אאא{KKKאא{א WKאאא Wא א J١ אאאאא Kא{א{א{אא Wאא א J٢ אאאאאאא אאא 129 א אאאא Wאאא J אאאאאא אאאאאא אאאאאאאא KאאאאאK אאאא אאאאאא Kאאאאאאא אאאW(Routine Maintenance)א אK١ אאאאאא Kא אאאאאא WאאKאא Kאאאא K١ Kאאאא אK٢ Kאא אK٣ Kאאא K٤ Kא K٥ Kאאאאא K٦ Kא K٧ אאL אאאאאא אאאאא אאאאאא אאאאא WE١ J٥Fאא 130 א אאאא א אא אא אאא אא אא אא אא אא אא א אא אE١ J٥F Wא אאאאאא אאאאאאא אאאאאE٣F אאאאאאאאKא ١٧אאא אא٪٥אאאא ٪١٢אאאאא 131 א אאאא אא٪١٥אאאא {אאאאא אאאאאאאאאאא אאאאאKאא אאאאאאKא K אאאאאאא אא אאאאאא אאKאאא Kאא אאאאא אאאאאאאאאא אאאEאאאאאFאאא Kאא EאFאאאאאא אאאאE٢ J٥Fאא אאאא אאאאאאאאאא Kאא אאאאאא אE٢ J٥FאEFאEאFא אאאא אאאאאאא אאאאאKאEF Kא 132 א אאאא אאאאאאאא אאאאאאא K אאאאא אKאאאE٢ J٥F אאא אאאאאאא א،אא Kאא E٢ J٥Fאאא אKא،אאא אאאאאא אאא،אא ،אאאאאא Kא אאאא אא אאאא ،אאאאא אE٢ J٥Fאאא אאאא אאאEOptimum PointFאא אאאאאאK אאאא אאאאKאא אאאאא Kאא 133 א אאאא אאאאאE٢ J٥F אאאאאא ،אאאאאאא ،אאאא ،אאאאאאא אאאאאאא Kאאא אא Wאאא J١ WאאאאאאאW אא J١ א J٢ 134 א אאאא אא J٣ אא J٤ א J٥ אאאW אW אWא Wאא J٢ JWאאא אאאא JW J Kאאאאא {אא J אאא אאאאאא אאאאא Kא Wא J٣ א{א {אאא JWאא EאאFאאא J١ EאאFאאא J٢ אא א J٣ אא א J٤ א א J٥ 135 א אאאא Wא אאאאא Wאאא א K١ אאאאאא K٢ אאאאא K٣ אאאאאאא אK٤ Kאא Kאאאאאא אK٥ Kאאאאאאא K٦ אא K٧ אאאא K٨ Kאאאאאא K٩ Kא אK١٠ אא K١١ Kאאא K١٢ אאאא אK١٣ אאא K١٤ Kאאא K١٥ אאאאא K١٦ אאא K١٧ אאאאאאא אK١٨ Kאאא אאא K١٩ Kאאאאאא K٢٠ 136 א אאאא אא אאא J אא J אא אאאאאאאא J אאאא אא KאK١ אאאאאאK٢ אאאאאאK٣ KאאאאK٤ KאאאאאK٥ אאאאאאאאK٦ Kאאא KאאK٧ אא אא אא EאFאאא אאא Kאאאא K١ Kאאאא אK٢ Kאא אK٣ Kאאא K٤ Kא K٥ Kאאאאא K٦ 137 א אאאא Kא K٧ אאאאא J אאKאאא Kאא Wא אאאאא אא 138 א אאאא JWאאא E٢F אאאאאאא K٢ JWא אא Jאאא J אא Jאא J JWאא אK٣ אא Jאאא J אאא Jאא J Wאא אK٤ אא Jאאא J אא Jאא J Wא אK٥ אא Jאאאא J אא Jאא J אאאאאאא K٦ JWא J J Jאא J JWאא K٧ אא Jאא J Jאא J 139 א אאאא Wא אK٨ אאא Jאאא J H Jאאא J JWאאאאא K٩ אאא Jאא J Jאא J JWאאאאא K١٠ אאא Jאא J Jאא J Wאאא K١١ Kאא J Kאא J Kאא J Kאא J WאאEFEF E٢F EF אאאא .١ EF אא א.٢ EFא א.٣ EFאאאא .٤ EFאאא .٥ EFאאא .٦ EFאאא א.٧ 140 א אאאא Wאאא E٣F א J١ אא J٢ אא J٣ אא J٤ א–א٥ אא J٦ א J٧ ؟אא E٤F ؟אKאא E٥F 141 א אאאא אא אאא אאאא ،אאאא אאאE F،אאאא Kאאאא، אאWאאאאא EאאFאא א א K١ אא אK٦ K٧ K٨ אאאאא K٢ א K٣ אאא K٤ אא K٥ אאאEאFאאא אאא????א، Kא 142 א אאאא אא אאא 143 א אאאא אא Kאאאאאאא Wאא Wאאא Kא J א J Kא J Kא J Kא J Kאא J Kאא J Wאאאא ٤ 144 א אאאא אאא אאאאאא אאאאאאאא אאאאא{ אאאאאאאאא אאא אאא،אאא Wא K א J Kא J א J Kא J Kא J K א J Kאא J Kא J Kאאאא J Wא אאאא אאאאא אאאאא אאאאאאא EFאאאאאא Kאא 145 א אאאא אאא אאאאאאאא אאKאאא אאאאKא אאFאאאא אאאאE אאאאאא Kאאאאא אאאאאא אאא אאאא Kא אאאאאא אאא{אאא אא אאאאאאא אאאאאאא אאאאאא Kא אאא Kאא Wא אאאאאא א אא אאאאאאא אאאאא Kא אאאא 146 א אאאא אאאאאאאא אאאא א K١ אא J א אאאאא J אאא א J אאאאאאאא J אאאא J אא אאא J אאאא J אאאא J אאאא J א K٢ Wא אאאאאא J אאא אאא J אאאאא {אאאא אאאאאא J אאאאא אאאאא J אא Kאא 147 א אאאא Wא K٣ Wא אאאאא J אאאאאאא אא{אא{א Kאא אא J אאאאא Kאאאא אאאאאאאאא אאאאאא{אא א{אא {אאאאא{א{אאא אאא Wאאא אאאאא J١ אאאאאא Wאאא J٢ אאאאא J W אאא J אא J א J אאא J אאאא J W אאא J אא J 148 א אאאא אאא J אא J א J אא J٣ אאאא J٤ Kאאאא J٥ Wא אאאאEJ.M.JuranFא אאאאאאאא אאאאאאאא אאאER.H.CaplenF Kאאאאאא אאאא Kאאאאאא אאאאאא אאאאאא אאא،אא{ אאאאאא، ،אאאאאא،אאא אאאאאאאאא א J١ א J٢ אאאאא J٣ אאאאא אא{א א،אאאא 149 א אאאא אאאאאאא Kאאאא Wא ،אאאא אאאאאא Kא Wאאא WEאFאא -أ אאאEFאאאאא אאאא، Kאאאא Wא -ب אKאאא Kאאא،א Wאאאא J Kאאאא Wאאאאא -د אFאאאאא KEא Wאאאאאאאא J אאאאאאא Kאאאאא 150 א אאאא Wא ،אאאאא אאאאאא אאאאא אאאאאאא Kא אאאא Wאאא אאאא Kאאא אאאאא א،אאאא א،אאאאאא،אאא אאא،אא Kא،אאא،א אאאא אא Kא אאאאאאא אאא Kאא،א א،אאאאא אאאאאאאא Kאא 151 א אאאא Wאא אאאא אאאאאאא Wאא،א אאאאאWאאא J ،،אא אאא،אא Kא אאאאאWאא J Kא אאאאWאא J אאאאאאאא אאאאאאאא Kאאאאא Wאא אאאאאא אא،א،א ،אאאא אאאאאאא Wא Wאאאאא J١ Kא Kא Kאאא Kאא אאא Kאא 152 א אאאא Wאאאא J٢ Kאא Kאא Kאאא א Kאא Kאאא א אא K אא Wא אאאאאאא אאאאאאאא Kאאאאאאא אאאאא?א Kאאאא אאאא אא،אא אא،אאאאא Kאאא אאאאאא אאא{אאאא Kאא א،אאאא Kאאאא ،אאא אאא،אאא Kאא 153 א אאאא Wאאאא אאאאאאאאא אאאאא אאאאאאאא אאאאאאאא אאאאא אאאאאא אאאאאאאא W אאK١ אאאאאאאאאאאK٢ אאאאאאאאאK٣ אאאאאאאאK٤ א אאאאאאK٥ אאאK٦ אאאאאאאK٧ אאאא אאאאאאא אK٨ Wאאאאאאא א K Kאאא Kאאאאא K K Kאאאאאא אK٩ אאאאאאא אK١٠ Kאא 154 א אאאא אאאאאא אK١١ Kאאאא Kא K١٢ ( ISO ) אאא FאאאאאEISOFא EInternational Organization for Standardization אאאא אאאאאאאאאאא אאאאאאא אאאE9000Fאאא אאאאאאא אאאאEISO 9000Fאא{א Kאא אאאBS575אאאאא Kא1970BSIא 9000,9001,9002,9003,9004אא אE9000,9004Fאאאא Kאאאאא אאאDesignאא9001א 9003אאאProcessingאא9002 Testing and Inspectionאאאא Kאא אE٢٠FאISO9001אאא E١٦FISO9003אאE١٩FISO9002אאא אאאאE١ J٦Fא Kא 155 א אאאא ISO9003 ISO9002 ISO9001 א א C C C אא J١ C C C א J٢ C C C אא J٣ C C C אא J٤ C C C א J٥ C אא ٦ C C C אאאאא ٧ C C C א ٨ C C אאא ٩ C C C אא ١٠ C C C אאא ١١ C C C אא ١٢ C C אאא ١٣ C C C אאאאא ١٤ C C C אאאאא ١٥ C C C אא ١٦ C C C אאאא ١٧ C C C א ١٨ C C C א ١٩ C C C אאא ٢٠ אE١ J٦F 156 א אאאא JWאאאא The Workאא א J١ אאאא{אא{אאF אאאאאא KEאאאאא WEThe EmployeesFא א J٢ אאאאא אאאאאאאא Kא EThe systemFאא J٣ אאאאאאא Kאאאא EThe InformationFאא J٤ אאא Kאאאא אאאאא אאאאא E٢ J٦FאEISOFא KאאISO9000אא 157 א אאאא Kאא א Kאא א אאא אא 9000א אאא אאא 9001א אאא אא Kא٢٠אאא Kאא אאא א א١٩ אא אאא אאא אאאא 9002א Kאא אא א١٦ א 9003א Kא אא אא 9004א אאE٢ J٦F 158 א אאאא אאאא E١F אאא J١ אאא J אא J אא J Kאא J Wאאא J٢ אא J אא J H J J אאאאEKKKKKKKKKKKKKKKKF J٣ אאאאאאאא אאאאאאאא Jאא J Jא J אאאאאאאאא J٤ א J א J אאאאא J J 159 א אאאא אאאא J٥ WEאFאא -أ Wא -ب Wאאאא -ج Wאאאאא -د אאאאא J٦ ،אא ، -أ -ب ،אא -ج -د Kא -أ Wאאאא J٧ Kא Kאאא -ب -ج Kאא -د Kא -أ Wאאאאא J٨ Kאאאא Kאא Kאאא -ب -ج -د 160 א אאאא אאאא?EKKKKKKKKKKKKKKKKKKF J٩ Kאאאאא א Jא J אאא Jא J אאאEKKKKKKKKKKKKKKF J١٠ אאאאאא Kא 9001א J9000 אE 9003א J9002א J ؟אאאאאאW E٢F אאאאאW E٣F 161 א אאאא אא אאא אאאא ،אאאאא אאאE F،אאאא Kאאאא، אאאWאאאאא EאאFאא א אא K١ אא אK٥ K٦ K٧ אא K٢ אאא K٣ אא K٤ אאאEאFאאא אאא????א، Kא 162 א אאאא אא א 163 א אאאא אא אאאאאאא Kאאא Wאא Wאאא א א א א א אאא ٢Wאא 164 א אאאא א Wא אא א אאאאאאאא אאאאאא{א אאאאא .אאאאאא אאאא אאאא{אאאאא אאאאאאאא אאאאאאאא אא אאאאאאאאאאא{ Kאאאאאא אא אאאאאאאא Kאאאא JWאא JWאאאא אאאאא K١ אאאא K٢ אאאאא Kאא אאא K٣ אאאאאאא K٤ אאאא K٥ אאאאאא K٦ 165 א אאאא אא א א אאא א אא א א א א א אאא אאE١ J٧F אא אאא א אאאא אאאא אאאאא{אא אאאאא אא{אאאאאא Kאאאאאא Wא אא אKא Kאאאאאאאא 166 א אאאא אא אא אאאאא Wאאא WEאFאאL Wאאא אאאאאWא J FEאאאF Eא אאאאאאW J אא Kא KאאאאWEF J אאא אא אא א אאE٢ J٧F 167 א אאאא EאאFאאאL Wאאא אאאWEF Kאאאא، ،אאאW Kא ،אאאWא Kאאאאא אאא אאא אא א א אא אא אא א אא א א אא אא אא א א א א אאE٣ J٧F 168 א אאאא WאאאL Wאא Direct materialאא א Direct Laborא א Manufacturing EאאFאא א overhead אאא אאאא אאאאאא אאאאאא אאאאאאאא אאאא אאאאאא WאKאאא Wאאא אאאאאאא אאאWאאאא אאאאאאא אאאאאא אאאא Kא אאאאאאאא אאאאאא אאאאאאאאא 169 א אאאא Wאא אאWאאא אאאאאא אאאא אאאאא אאאא אאאא אאWאWאא אאWאKא،א Kאאאא אאאאאא אאאאאKא אאאאאאא Kאאא EאאאFאאא אאאאאאאא אאאא W{אא WאאאW אWאאאאאא אאאאאאאאא אאאא WאאW אאאאאא אאאאאאאW Kאאאאאאאא WאאW 170 א אאאא אאאאאא אWאאאא אאאאאאא Kאאאא אאאאאא אאאאאא אאאאאא Kאאא Prime אאאאאא cost אאאאאא אאא Conversion cost Kאא א EF א א א אאE٤ J٧F 171 א אאאא אאאאאL א Wאאא אאאWא Kא אאאWא Kא אאאL אאWEFא Kאאאא אאWEFא Kאא אאאL Wאאא אאאאאW K אאאאW K אאאאWEF Kאאא אאאאאW Kאא 172 א אאאא אאא EF אאאE٥ J٧F W،אאאא WאאאאW אא Wאאאאא K١ אK٢ K٣ אK٤ אאאאאאאא אאאא אאCא=א א J אא–א =א א J אL אאאאאא אאאאאאא 173 א אאאא {אאאא{א{א אKאאאאאאא אאאאKW Kאאאאאאאא {אאאא אאKאאאאא{א Kאאא{אאאאאא אאאאאאאאא אאאאEFא Kאאאא{אאא אאEאFאאא אא{אא אאא Kאאא{אאא{אא אאאאא אאאא Kאאא{א אאא אאאא Kא {אאאאאאאא אאאאאא Kאא 174 א אאאא אא اﻟﺤﺠﻢ אE٦ J٧F אFאאאE٦ J٧Fא ،אאאEא אאאאא W،אא אאHאא=אא אאאאא אא،אאאאאא ،אאאאאאא אאאאא Kאאא אאאאאאאא Fאאאאא אאאאאאE ،אא 175 א אאאא אאאאא אאאאאא، ،אאא،א אא=אאאאא = אKאאא אאאאאאא E٧ J٧Fא אאE٧ J٧F אאE٦ J٧FאE٧ J٧Fא EאFאאא אאא،אאאאאאא ،אאא ،אאאאאאאא אאאא =،אאאא ،אאאאאאא=א EאאאFאאא אאאאאאא=אאא 176 א אאאא אאE٨ J٧F אאE٨ J٧F אא،אאאא Zאאאאאאאא א–אאא =א Kא–אאא= אא=אאא א אאאאאא אאאאEאF E٧ J٧Fא Fאאאאא EאאאאFאאאEא 177 א אאאא אאאאאא J٧Fאאאא אאאאאE٧ אאאאא אאאאאאאאא Kאאאאא K אL א א–אאא=א Kא–אאא= EאאHאאF–אאא= EH F J = – J= –E–F = ZE JF אאE JFL= אאאאW אאאW אאאאאאW אאW WE١F ،אאאאא ،٦٠{٠٠٠٣٠{٠٠٠Wאאאאא ٤٥،٧٥אאאאאא،١١٠{٠٠٠ K١٢٠אאאאא٢٥، 178 א אאאא Wא Kאאאא K K٢{٠٠٠אאאאאK Wא א אא א EF EF ٣٠ ١ ٤٥ ٦٠ ٢ ٢٥ ١١٠ ٣ ٧٥ E١ J٧F ١٢٠אאא WאאE١ ٨٢٠ J٦٦٦{٦٧ J١١٥٨ J٨٠٠ J WאאE٢ ١٢٠٠ J٦٦٦{٦٧ J١١٥٨ J٨٠٠ J WאאE٣ ٨٧٠{٧٨ J٦٦٦{٦٧ J١١٥٨ J٨٠٠ J WאאאE٤ אא Jא Jא J א J Wאא،٢٠٠٠אאאאE٥ ٨٠٠٠٠ J٩٠٠٠٠ J٦٠٠٠٠ J١١١٠٠٠ J –E–FZא ٣٠٠٠٠–E٧٥ J١٢٠F٢٠٠٠Zא ٦٠٠٠٠Zא 179 א אאאא Wאא،٢٠٠٠אאאE٦ ٨٠٠٠٠ J٩٠٠٠٠ J٦٠٠٠٠ J١٢٠٠٠٠ J Wאא،٢٠٠٠אאאE٧ ٨٠٠٠٠ J٩٠٠٠٠ J٦٠٠٠٠ J٩٩٠٠٠ J WE١F ٣٠٠{٠٠٠אאאאא ٦٣אאאא،٧٢٠{٠٠٠א ،٦٨אאא،א٣٢א K٢٥{٠٠٠א Wא אאאא K ٢٥{٠٠٠א אאאאאWE٢F Wא١٢ J٧אאא אא אא א ٤٠٠٠ ٢٨٠٠٠ ٧ ٧٠٠٠ ٤٣٠٠٠ ٨ ١٨٠٠ ١٧٠٠٠ ٩ ٦٠٠٠ ٣٨٠٠٠ ١٠ ٩٢٠٠ ٥٤٠٠٠ ١١ ٣٠٠٠ ٢٣٠٠٠ ١٢ E٢ J٧F ؟E١٠FאאאWא Wא ٩٢٠٠=א{٥٤٠٠٠=אא ١٨٠٠=א{١٧٠٠٠=אא 180 א אאאא /٥= אאCא=אא J٢ ٣٠٠٠٠ =٦٠٠٠C٥ = אא–א=אא J٣ ٨٠٠٠=٣٠٠٠٠ J٣٨٠٠٠ אאאאWE٣F ٣٠٠٠٢٠٠٠W א א ٥٠٠٠ ٥٠٠٠ אא ٩٠٠ ٦٠٠ א ٧٠٠ ٥٠٠ ٦٠٠٠ ٤٠٠٠ ١٠٠٠ ٧٥٠٠ ١٥٠٠ ١٢٠٠ ١٥١٠٠ ١٢٠٥٠ א E٣ J٧F Wא ؟E،Fאא J١ ؟אאאא J٢ ؟אא J٣ אאאא J٤ ؟٣٥٠٠א 181 א אאאא Wא א J١ אא א E٤ J٧F ٩٠٠ ٦٠٠ ٣٠٠ ٢٠٠ א אW אא /٣= א ٥٠٠-٧٠٠ ٢٠٠٠-٣٠٠٠ W ٠{٢= ٢ 182 ٦٠٠٠ ٤٠٠٠ ٣٠٠٠ ٢٠٠٠ =W א אאאא ٢٥٠ ٧٥٠ J١٠٠٠ ١٠٠٠ ٢٠٠٠ J٣٠٠٠ = אWא ٠{٢٥ ٠،٣ ٣{٠٥ ٣٠٠ ١٢٠ J١٥٠٠ ١٠٠٠ ٢٠٠٠ J٣٠٠٠ =W ٣٠٥٠ ١٢٠٥٠ J١٥١٠٠ ١٠٠٠ ٢٠٠٠ J٣٠٠٠ = אW ٦١٠٠=٣،٠٥C٢٠٠٠= EאFאא ٥٩٥٠=٦١٠٠–١٢٠٥٠=אא ٩١٥٠=٣{٠٥C٣٠٠٠=EFאא ٥٩٥٠ =٩١٥٠ J١٥١٠٠= אא ٥٩٥٠=EאFאא אאאאאW Wאאאאא א א א ٨٢٠٠ ٧٧٥٠ ١٣٩٠٠ ٦٨٠٠ ٦٠٠٠ ١٠٧٥٠ ١١٠٠٠ ٨٠٠٠ ٧٥٠٠ ١٣٤٥٠ ١٤٠٠٠ ٨٢٠٠ ٧٧٥٠ ١٣٩٠٠ ١٤٥٠٠ א ٨٨٠٠ ٨٥٠٠ ١٥٢٥٠ ١٦٠٠٠ א ٨٦٠٠ ٨٢٥٠ ١٤٨٠٠ ١٥٥٠٠ א E٥ J٧F ١٤٥٠٠ Wא ؟אאא J١ ؟אא J٢ ؟אאאא J٣ 183 א אאאא אאW אאאאאא אאאאאEאאFא אאאאאאאKא אאאאאKאאאא W y=a+bx EאאFאא=y W אאאא=a אאאאאאFא=b E EאאFאאאאא= x WE٤F אאא אאאאאאאאא Wאאאאאא א א ٥٥٠٠٠ א א א ٤٠٠٠٠ אא א א ٥٥٠٠٠ אאא ٤٠٠٠٠ אא אא ٤٠٠٠ ٢٠٠٠ ٦٠٠٠ א ٧٠٠٠ ٢٠٠٠ ٩٠٠٠ ٢٠٠٠ ٨٠٠٠ ٢٠٠٠ ١٠٠٠٠ אא٪٥٠ ٣٠٠٠ ٢٠٠٠ ٥٠٠٠ אא ٢٥٠٠ ٥٠٠ ٣٠٠٠ ١١٩٥٠٠ ٨٥٠٠ ١٢٨٠٠٠ א א 184 א אאאא E٦ J٧F אא١٢٠٠٠אאא W رﻳﺎل ﻟﻠﻮﺣﺪة٩،٩٥ = ١١٩٥٠٠ ١٢٠٠٠ = ةאא ٨٥٠٠אא Wאאא y=a+bx y 8500 9, 95 12000 رﻳﺎل127900 = 185 א אאאא JWאאא E١F אEKKKKKKKKKKKKKKKKKKKKKKKKKKKF J١ א א -أ א J א J J WEאFאא J٢ א Jאא J J J א J٣ J J JH J Wאאאא א J٤ J J JH J אאאא א J٥ אא אא Jאא א J H Jאא א J 186 א אאאא אאא J٦ W J J J J אאאא J٧ אאx א =א א J אא–א =א א J אאHאא= א J אא J Wא J٨ ،אאאא -أ אאאאאאאא -ب Zאא -ج J Wא J٩ E JFLZ J E JFLZ J E JFLZ J E JFLZ J אאא J١٠ אאא J אאא J אאא J אאא J 187 א אאאא אאאאא E٢F אא،٧٢٠{٠٠٠א٣٠٠{٠٠٠ ،א٣٢א٦٣אא K٢٥{٠٠٠א،٦٨אאא Wא אאאא K ٢٥{٠٠٠א 188 א אאאא אא אאאא אאאא ،אאא אאאE F،אאאא Kאאאא، אWאאאאא EאאFאא א א K١ אא אK٦ K٧ K٨ אא K٢ א K٣ אא K٤ אא K٥ אאאEאFאאא אאא????א، Kא 189 א אאאא אא א אא .א،،אK אאא ،אא אאאא אK אאאא K אאא K JאK K JK אאא אא אאא K אאא Gary Dessler Human Resource Management 190