Breville Guest Lecture - Only in luxury segment - Grow through M&A – acquiring skillsets from other companies - Cross-functional teams Similarities between Breville and Apple - “apple in the kitchen—ware industry” How can Breville become an IP company - Own a lot of IP assets - Build strong relationships with tech partners rather than owning factories New biz model: marketplace creation Joule Experience Platform - Provide consumer-oriented solutions through products, amd Front ware – drives product development Mobile API team Content management system IOT team What is Breville’s enabler that ensures - Flat organization in terms of roles and responsibilities Product diversification to secure consumers Economies of scale is the key to success in the web services industry Why is Apple most likely to still prosper in 10 years? They are the only existing company that has the same high level of quality in all hardware capability, software capability, ecosystem providing capability. Breville’s CEO wants a solution company. - It requires perseverance and modesty to make it happen. - Modesty is crucial for cross functional teamwork How to maintain strong relationship with China partnerships? - Perseverance and modesty - Treat them as a partner but not as a supplier - Breville fly to China every month - Employers of Chinese manufacturers - Be culturally sensitive - Attitude: learning new experience