The National Teachers College
Quiapo, Manila
“CASE STUDY OF LAXAMANA’S EATERY”
Group 2
Dela Cruz, Florence
Dela Serna, Dianne
Cayanan, Jazmin
Encabo, Kyara
Esco, Alvin
Gonzales, Althea Denice
Nogales, Ryan Micko
Executive Summary
This research is all about Laxamana's eatery case study with current issues
such as lack of manpower which includes slow order taking, and their location.
On top of that, the researches aim that our case study will be a significant guide
in resolving these types of issues.
Background
An eatery is often called a diner or so called “karinderya”. Eatery is a food
establishment that offers a simple and affordable meal for people that want to
have a quick bite to eat. Eatery usually found in roadside diners or in a small
establishment or houses, the atmosphere of an eatery is usually casual and laidback, with simple furnishings and a focus on functionality rather than luxury.
Typically, it offers simple classic dishes. Eatery is a convenient and affordable
option for those looking for a quick and satisfying meal in a relaxed setting.
The purpose of this research is to study the Laxamana's eatery in Brgy. 388,
Liwasang Kapayaan and to site possible improvements for business daily
operations such as order taking, lack of manpower and the place where the
business is established. The study is aiming to provide a better understanding of
Laxamana's eatery and to know how this kind of business will run at a much better
pace.
Case Evaluation
The study encountered two main issues that the Laxamana's Eatery has, the
location and lack of manpower. We know that one of the most important factors
in business success is location, which is currently the main concern of Laxamana’s
Eatery, a Carinderia/Eatery business. The owner stated that their current business
location is an obstruction that causes delays in business operations whenever
there is a clearing operation in their area.
Another issue is a lack of manpower, which we know that manpower is one
of the essential business resources. The Laxamana’s Eatery is well-known,
particularly among students, since the business is located near the school, and
the owner admits that they frequently struggle to fully accommodate their
customers' needs, which is why they are looking for more qualified people to hire
and to assist with their daily business operations.
Proposed Solutions
➢ We proposed a realistic action to hire at least 2-3 employees and put 1 for
the customer accommodation during peak hour for better service.
➢ To find a new ideal and better location for their business operations.
Conclusion
Eatery is very convenient for every student and some people who are
working and want to eat affordable and satisfying food in a nice place. Location
and lack of manpower are the main concerns of Laxamana's Eatery, the business
that we conduct for a case study. We recommend realistic and possible solutions
to the business owner that could resolve these types of issues, such as hiring new
staff for at least 2 - 3 as assistance for accommodating customers, finding a new
ideal location close to their current area so that their customers could still go and
avail their services, and lastly, as an additional we proposed installing a CCTV
camera for security purposes. The solutions that we offer are based on practical
ways of addressing and solving the issues regarding location and manpower.
Recommendation
❖ Lower the qualifications / at least high school graduate.
❖ Set up a CCTV around the area for security purposes.
❖ Make a QR code link for the online menu.
❖ Find a new ideal location for their business operations.
Implementation
▪
To be able to achieve manpower, the business should lower the
qualifications in hiring new employees. Reviewing the applicant's resume in
at least a high school graduate makes sure that the employee is trustworthy
and fit to the job/role of the business. Lowering the qualifications in hiring
employees can help people to earn money, especially the students that
need work to satisfy their needs.
▪
For a better location, find a new ideal location for their business operations.
The right location can increase the chance of a business succeeding.
▪
To improve the security of the business, the establishment must be
surrounded by Closed Circuit Television (CCTV) Cameras. Buying and
installing an affordable CCTV system can help the business to monitor daily
activities and to also reduce the crimes around the establishment.
▪
For fast accommodation, business must be introduced to modern world
technology. Managing an online business is the fastest way to serve and
communicate with customers. Creating a Quick Response (QR) Code can
be used to view menus directly and pay bills. Having a QR Code can help
the business to have faster transactions.
Documentation