Xpresso Lube
Jose Montoya 1108906
1. Xpresso Lube provides different services than the same service providers in the market. It has an
aggregate value by providing its customers with a better environment and facilities to make your waiting
experience better or more comfortable. This includes commodity, music and a coffee shop, including
transportation for the costumers while their car is being repaired.
2. Costumer experience is a top priority
Comfortable facilities and comfortable environment
Transparency for the costumer
Transportation to desired location for costumers
3. Local shops are nearby, which makes it easier for more people to visit the shop if they want to enjoy
their facilities, which increases the target market.
4. One service that can be added to the experience can be a car wash, which may add value to this
company by facilitating this service to people who usually dont want to move from one stablishment to
the next.