JASMIN SAMANTHA CHAN Phone: 0917 – 790 – 4622 Email: jasminchan280@gmail.com Address: 2 Stella Maris Avenue, Maybunga Pasig City Birthday: January 28, 2003 CAREER OBJECTIVE Highly motivated and customer-oriented recent graduate with a degree in Bachelor of Science in Tourism Management (Travel and Tours track), seeking a challenging position as a Flight Attendant. Possesses excellent communication skills, a strong commitment to passenger safety and satisfaction, and the ability to thrive in fast-paced environments. PROFESSIONAL SKILLS ● Customer service management ● Aviation safety and security ● Emergency preparedness and first aid ● Communication and interpersonal skills ● Crisis management in aviation PERSONAL SKILLS ● Excellent communication and interpersonal skills, both verbal and written ● Ability to remain calm and composed in high-pressure situations ● Strong attention to detail and adherence to safety protocols ● Exceptional customer service skills and ability to exceed passenger expectations ● Multilingual abilities: Fluent in Filipino, English, Mandarin Chinese, Korean, and Spanish EDUCATION Bachelor of Science in Tourism Management (2021 - 2026) Far Eastern University Nicanor Reyes St. Sampaloc, Manila, Metro Manila Honorato C. Perez, Sr. Memorial Science High School (2015 - 2021) Mabini Extension, Cabanatuan City, Nueva Ecija Cabanatuan Confucius School (2013 - 2015) Rizal Street, Cabanatuan City, Nueva Ecija CERTIFICATIONS / ACHIEVEMENTS ● First Aid and CPR Certification [2025] ● Aviation Safety and Security Training [2026] PRE-PROFESSIONAL EXPERIENCE Internship – Flight Attendant Cebu Pacific Airlines (June 2025 – February 2026) Assisted senior flight attendants in ensuring passenger safety and comfort during flights. Demonstrated exceptional customer service by providing personalized attention to passengers and addressing their needs. Conducted pre-flight inspections to ensure the aircraft was properly equipped and ready for passenger boarding. Actively participated in emergency preparedness drills and gained hands-on experience in responding to various inflight situations. Collaborated with team members to deliver efficient and effective inflight service, including meal and beverage distribution. Maintained a professional and positive demeanour while handling challenging situations and addressing passenger concerns. Supported the flight crew in adhering to safety protocols and regulations. REFERENCES: Available upon request.