TEAM AGP Dita Anatasia (004201500006) Gresylia Jimmy (004201500011) Jessica Meilina (004201500014) Mutiara Mawarsari (00420150019) Rianita Savira (004201500026) INTEGRATED PRODUCTION SYSTEM Monsoon Simulation (MonsoonSIM) is a fascinating simulation learning base for studying process. It is a sophisticated education mediator with a bunch of business idea that can be discovered by learners through competitive simulation. Monsoon Simulation is focused on ERP system. With Monsoon Simulation, learners can get broad knowledge and good understanding of how business enterprise is run with ERP basic concept. There are various connection of data and process from various departments which will affect each others. MonsoonSIM makes learners aware about the impact from each department to others, and the failure of one department may impact the whole operation performance. Monsoon Simulation is embedded with 45 concepts of business over its 12 business departments. The students can get top 5 knowledge with playing this game, namely: Supply Chain and ERP Concept. Business Process Integration Concept. Running a Large Business Process. Integrated Business System Concept. Team Work in Large Business. MonnsonSIM is used to help the students get the abroad knowledge about production system concept and the entire operation process, in the subject of Integrated Production System by Mr. Johan Krisnanto Runtuk, ST., MT. In playing this game, the students in the class is divided into 4 groups, each group has 5 members. To win this game, there are 4 indicator of scoring which are Cash on Hand, Sales, Net Profit and Utilization. To maximize and to win the game, the main strategy is team work and communication among the members is required. The general strategy, the specific strategy, the team members tasks and why this team won will be explained in next pages. MONSOONSIM FINAL REPORT 1 INTEGRATED PRODUCTION SYSTEM 1. General Strategy of Monsoon Simulation The purpose of every game is to win. In order to achieve objective of the game, there are several general strategies that were used. The first general straegy was maintaining the stock in each retail. The second was maintaining the cost of warehouse space and its utilization effectively. The third strategy was buying the media marketing, each retail has its specified marketing. The forth strategy was buying the marketing report to know the situation of market from here the strategy of pricing could be conducted and to know the market share. The fifth strategy was taking risk in bidding firstly in high price before procuring the finished goods. The sixth strategy was maintaing the production and MRP properly. The seventh strategy was maintaining the machine efficiency because it would affect the production. The eighth strategy was maintaining Human Resource properly. The last strategy was making good atmosphere in team working. Those strategies is specified as: 1) Maintain the stock for each retail. There were three producs in this game, which were apple juice, orange juice and melon juice. There were three places of retails which are Jakarta, Ende and Jayapura. Our group agreed that for retails will be used the direct procurement of finished goods instead of moving stock from warehouse. To reduce the inventory cost, the area of retailer was considered when moving or buying products to prevent the additional rent cost for additional space utilization. In order to determine the number of orders that must be ordered, we saw the movement of the demand forecast and unit-sold that occurred. Based on the demand analysis that have been done in Day 1, the demand in Ende retail is higher than the demand in Jakarta and Jayapura Retail. Therefore, we decided to buy more products at Ende Retail. To reduce the cost of purchasing the juice from vendor, our group choose to buy in a high amount in order to get the discount. MONSOONSIM FINAL REPORT 2 INTEGRATED PRODUCTION SYSTEM Figure 1 The Discount of Purchasing Products Based on the Figure 1, it can be seen that if our group purchases above 20,000 until will got 10% discount and for 30,000 unit will be gotten 20% discount. Thus, we decide to purchase 12,000 units for each product to Ende Retail and purchase 8,000 units for each product to Jayapura and Jakarta Retail. Figure 2 User Interface MONSOONSIM FINAL REPORT 3 INTEGRATED PRODUCTION SYSTEM The user interface above help us in monitoring the stock in retail. If the stock in the retail 10,000 units, we will make a purchase to vendor. Based on the demand analysis, we agreed to increase the retail location up to 150 m2. Our group chose to use daily contract rental system instead of discount contract, so the space rental can be easy to be adjusted. The regular purchase for the vendor was using two system such as regular purchased for immediate delivery and regular purchased for future delivery. The regular purchased for future delivery is an arrangement that allows us to book and pay for goods sometimes in the future. This system is useful if we want to purchase goods in high season in order to ensure the availability of the goods. For the first ten days, we decide to procure good in each retail with different type of vendors in order to find a good vendor that can give shortest lead time. In order to maintained stock in retail we work together with marketing department if the number of inventory is high (over the retail rental space) and the unit sold is small, marketing department is responsible to increase the unit sold. The specific strategy will be explained in next chapter. 2) Maintain the cost of warehouse space and its utilization effectively. Warehouse is located on Balikpapan. Reduce the space warehoue cost can be done by maintaing the consumed area in order the consumed space was not exceed the rental space. In purchasing the products to warehouse, our group considered the space of warehouse, the proper total in purchasing products is important, so the utilization would not be spilled over which can affect the additional rent cost. In order to determine the right warehouse rental space, we saw the movement of the B2B sales through wholesales forecast. For the first ten days, our group did not used the warehouse in order to make the cash on hand stable. Therefore, our group agreed to reduce the space rent from 1000 m2 into 0. Warehouse stock is focused only for B2B, because B2B had high requirement for juice demand. Starting Day 5, the rental space was increased because the procurement of finished goods were conducted since our group won the bidding. The rental space of warehouse MONSOONSIM FINAL REPORT 4 INTEGRATED PRODUCTION SYSTEM in the beginning of the time was not outrageously high considering the bidding was also not too high. Until the machine was bought, and Cash on Hands was stable, therefore the rental space became higher which was 1000 m2. Our group chose to use daily contract rental system instead of discount contract, so the space rental can be easy to be adjusted. The strategy of procuring for warehouse was taking many bidding, after that calculated the required finished goods for bidding and running the MRP. This strategy was used because there will be 20% discounts if our group procured finished goods more than 30,000 units. Around 2 days after procurement, the space rental would be increased based on the calculation of rental consumed from total procurement. Figure 3 The Area Consumed for each Piece of Product Based on Figure 3, the total area consumed for each juice type was same (0.003 m2), so for rental space was increased or decreased by the result of multiplication of total procurement and product dimension. 3) Purchase media for marketing From resources information and experiences in playing MoonsonSim, our team purchases media from the beginning to increase our sales and market share. There are 3 media (Media A, Media B and Media C) available for marketing each of the 3 juices in each of the area. For initial daily marketing MONSOONSIM FINAL REPORT 5 INTEGRATED PRODUCTION SYSTEM investment, we assigned 1000 SGD for all products with different medias. Since the media selection for each product and each area are impacting to sales different, the media assigned to the juices will be flexible by means it will be change based on Return of Investment ((Sales Growth - Marketing Cost)/Marketing Cost) at the current investment strategy. However, due to short of the time given, the performance of the benefit will be changed by monitoring the unit sold. The media and the amount of money invested will be spontaneously change due to the unit sold performance, if the unit sold is too small and has a huge gap than the other juice flavours at the same area, the amount of investment will be increased. And if there is no improvement in unit sold, the media will be changed. The information of unit sold will be notify by each person that take case of the retail store. The Amount of investment will also dynamically change based on our team position in market share that can be analyse further from marketing report. 4) Purchase marketing report and analyzing price Marketing report is useful to check our team sales, sell price and market share investment and market share performance from our competitors. Marketing Report will be purchased thrice. The First marketing report will be purchased on day 10 to evaluate our team market share performance than the other teams before it is too late, then to analyse the percentage of the market share of the four teams and how were the sell price and the marketing investments of our groups among the other groups. This information then will be used to make strategies for selling price and the marketing investment in the future. The second and the third marketing report will be purchased to recheck and control the market share performance, selling price and marketing investments. More marketing report will also be purchased if there are any problems of sales in the middle of the game. Our team strategy is to keep our product price stable at the beginning of the game. However, changes in selling price will be made if there is significance increment and or decrement in unit sold for the purpose of marketing and MONSOONSIM FINAL REPORT 6 INTEGRATED PRODUCTION SYSTEM stock level to increase sales. The information of unit sold will be notify by each person that take case of the retail store. 5) General strategy of bidding (B2B) Beside retailers in each city, B2B was also the money producer in Monsoon Simulation. Therefore it was important to be brave in taking risk bidding and dealing in this game with considering the stock of juice in warehouse to prevent the penalty. The main strategy of B2B was conducting B2B firstly, and then calculated later in MRP. In the beginning of the time, considering low Cash on Hand, our group only conducted low units of B2B as Figure 4 shown. Our group prefer “bid” to “deal” in this game, because “bid” had higher margin than ordinary “deal”. The main strategy of bidding, firstly analyzing the maximum willing to pay for bidders, our group chose the highest maximum Willing To Pay in bidding to get higher profit. The second was our group would choose 1 Minimum Bidders rather than 2 Minimum Bidders to increase the winning probability. The third was considering the shipment required, whether the shipment could be achieved the requirement or not. The last was B2B opportunity must be grabbed as soon as possible, because other teams would get this opportunity. Figure 4 Bidding in the Beginning of Time 6) Maintain production and MRP properly Production, MRP and procurement was connected each other. The general strategy of production was focused on Melon and Orange Juice, to fulfill the MONSOONSIM FINAL REPORT 7 INTEGRATED PRODUCTION SYSTEM requirement of B2B demand and reducing COGS in order for higher profit. The production was started on Day 10, until our financial was in stable condition to buy the machines, the procurement of machine itself was conducted gradually because high prices of machines that can affect the cash flow. Since, the production was focused on Melon and Orange Juice, therefore the MRP would focus on only Apple Juice. The procurement for Melon and Oange juice raw materials was manual, and for Apple juice used MRP system, except in urgent case where shipment required deadline was near so the procurement of Melon and Orange also used MRP system. Our machine only focused for producing the Melon and Orange Juice, therefore MRP system used 0% produced and 100% procured finished goods. MRP was ran after all of bidding in specified days was finished, so the procurement quantity would directly high and our group would get the discounts. 7) Maintain the effeciency of machine Maintaine the effeciency of machine was important, because the effeciency of machine would affect the output of production. The degradation of machine efficiency can decrease the production. The general strategy of maintaining the machine was keeping the high valued asset, the production machines, in good working order by comparing the use of predictive and periodic maintenance. Also ensure that OEE percentage is not less than 90%, with use of periodic maintenance that is automatically run by system for every 9 days. 8) Maintained Human Resource and Customer Service Area Human resource area was important, our team could not do activity such as procurement, B2B, moving stock, produuction and anymore if all of employees resigned. The general strategy of Human Resource was comparing the actual employee and the planned, and if the actual was less than planned, HR team would hire new employee. The second was MONSOONSIM FINAL REPORT 8 INTEGRATED PRODUCTION SYSTEM maintaining the employee issue properly by counselling, but counselling had been conducted several times and the issue still happened, firing staff could be the only option. Another thing can be done is by recruiting the new staff, by looking for their work history (their competency). 9) Built a good atmosphere among team Good atmosphere in team work is really required to be success. Our group considered that good condition of teamwork will lead the performance of each team member, even thought there are several days we were panic about the conditiion of departmenets, but we tried to build good mood to prevent chaos condition. The last every member had given their best contribution to win this game. 2. The Specific Strategies There are several specific strategies that were conducted to achieve the goal of this Moonson Simulation games. The specific strategies includes in retails, warehouse and B2B, marketing, price and procurement, Human Resource and the last was production and MRP. 2.1 Retail Management Retail is connected with place, and place is one of marketing Mix detailly in 4P. Place is where the direct customers can buy the products. Retails are the place and one way to the buyers could get the products from Monsoon Simulation. The impact if the empty stock in retails, it could lead the empty buyers in a retail and could decrease the market unit sold, market share and the worse case is income. There were three retails in this game, which were Jakarta, Ende and Jayapura. General Condition of Retails The simulation was conducted in 90 days. As we know, there are three main products which are apple juice, orange juice and melon juice. The general condition of demand for each retails can be shown on Figure 5– Sales by Product. MONSOONSIM FINAL REPORT 9 INTEGRATED PRODUCTION SYSTEM Figure 5 Unit Sold Per Day Based on Figure 5, it can be seen that for the first 4 Days Ende and Jakarta has the largest unit sold among Jayapura. Thus, we asked to marketing department to increase the unit sold in Jayapura. Marketing department set marketing expense for Jayapura is bigger than others which can be shown on the figure below: Figure 6 PO List As the result from the Day 5, the Jayapura unit sold is increase up to 57% which same with others retail which can be shown on the Figure below: Figure 7 Unit Sold Part 2 MONSOONSIM FINAL REPORT 10 INTEGRATED PRODUCTION SYSTEM The stock of retails were basically from direct procurement neither from Warehouse nor Production. Maintained the Area Consumed and Stock in each Retail In the beginning of the time from Day 1 until 4, we did not activate the warehouse system. Based on the demand analysis that have been done in Day 1, the demand in Ende retail is higher than the demand in Jakarta and Jayapura Retail. Therefore, we decided to buy more products at Ende Retail. Thus, we decide to purchase 12,000 units for each product to Ende Retail and purchase 8,000 units for each product to Jayapura and Jakarta Retail. This number has enough to cover the demand needed and lead time of Purchase Order. The lead-time for each city not each vendor has different times. The lead time purchase order for Jayapura from VFG1 is 8 days while the VFG2 is 2 days. The lead time purchase order for Jakarta from VFG1 is 2 days while the VFG2 is 4 days. The lead time purchase order for Ende from VFG1 is 7 days while the VFG2 is 5 days. Thus, in the beginning we decide to purchase order for Jayapura from VFG2, for Jakarta from VFG1 and for Jayapura is from VFG2. If the number of lead-time become longer we will change the vendor in order to get shortest lead-time. The maximization of space utilization and minimization of rental cost are required to win this game. Maintain the retail area is important, to reduce the cost each member had to make sure, the area consumed was lower than the rent area to prevent the over flow charge of rental cost. In the first 15 days the rental area for the retail is 150 m2. Because of the demand of in all retail is keep increasing, in Day 15 the rental house in Jayapura is increased to 200 m2 in order to increase the number of stock in the retail. To optimum the performance, our team tried to maximize the space utilization without excessing the space capacity. MONSOONSIM FINAL REPORT 11 INTEGRATED PRODUCTION SYSTEM A. Maintain Area Consumed and Stock in Jakarta The first thing to do on Day 1 was to purchase or to procure finished good for three products for Jakarta Area (Jakarta – Apple, Jakarta – Orange, and Jakarta – Melon). Before purchasing, the demand of Jakarta had to be checked firstly by looking on the forecasted demand. According to the forecast, the demand for Jakarta was the smallest compared to others area (Ende and Jayapura). The average unit sold for Jakarta was around 600 units. Then, our group decided to buy 8,000 units only for three products by choosing VFG1 (Vendor 1) and selecting regular purchase – immediately delivery which means the finished good will be delivered directly to Jakarta in several days. According to the PO List, it can be seen that the lead time from VFG1 was only 1 day. Figure 8 PO List - Lead Time for Jakarta We need to aware with supplier delivery time. Since it has been provided 2 vendors, VFG1 has been tried, then it does not matter to try VFG2 whether it is slower or faster the delivery time. Figure 9 PO List - Lead Time Retail Jakarta VFG2 After trying VFG2, it can be seen based on figure 9 that delivery time of VFG2 is 3 days which means it is slower than VFG1. Then, it can be concluded that VFG1 can be chosen. MONSOONSIM FINAL REPORT 12 INTEGRATED PRODUCTION SYSTEM Then, it happens the special case which is the holiday that causes the demand will be increased significantly. Then, in order to increase customer satisfaction, this group has to prepare or maintain that the stock for facing high demand is in the safety level. The strategy is by purchasing the finished good on day 1, but, this group will request to the supplier to deliver it on the day of peak demand or to deliver it in the future by using future delivery. The number of product should be purchased is according to the forecast. Generally, the demand for Jakarta is increase 2 times. Then, the demand in the peak demand becomes more than 1,000 units. Then, we purchase 5,000 units for each product as the stock for peak demand. Figure 10 Finished Good Purchase Then, the area rent should be maintained. We manage the rental space for Jakarta at the first becomes 150 m2 from 100 m2 (on day 7, but it started at day 9). We choose the daily contract with no discount, and it means we should pay 7,500 SGD each day. After that, we manage the space area for Jakarta, but increase it gradually. After that, on day 16, we rent more space for Jakarta from 150 m2 to 200 m2 since MONSOONSIM FINAL REPORT 13 INTEGRATED PRODUCTION SYSTEM we stock many products in the retail. In order to anticipate the peak demand in a row (example day 84 and day 85), and also we want to maximize the utilization of the area since the stock in the retail is getting higher, then area rent space should be bigger. We change it from 200 m2 becomes 250 m2 on day 73. Figure 11 Unit Sold Day 84 85 - Jakarta B. Maintain Area Consumed and Stock in Ende In the beginning of the time, the first thing to do is looking at the forecast module, to know the and according to the forecast, the demand for Ende is higher compare the other retails which is Jakarta and Jayapura. After that, in day 1 also, this group decided to procure finished goods for three products (Ende-Apple Juice, EndeOrange Juice, and Ende-Melon Juice) is 8,000 units with choosing the VFG2 (Vendor 2) and selecting regular purchase – immediately delivery which means the finished good will be delivered directly to Ende in several days. This group also pays attention to the vendors that each retailer uses, the shorter lead time distance that is will be the right vendor for that retail itself. It can be seen from the PO list figure below. Figure 12 PO List - Retail Ende Lead Time MONSOONSIM FINAL REPORT 14 INTEGRATED PRODUCTION SYSTEM Since this simulation game have been provided the two vendor which VFG1 and VFG2. So, to know the better vendor, the group member decided to try each vendor. The delivery time of VFG2 is 4 days. Figure 13 PO List- Retail Ende Lead Time Delivery VFG2 From figure 12, it can be seen that the delivery time of VFG1 is 3 days, which means the VFG1 is faster than delivery time of VFG2. So, the VFG2 can be chosen as the best vendor for Ende. According to the forecast, there are holidays that causes the demand is increasing. When it happens, the members of group will anticipate this problem with prepare or maintain the stock properly. The strategy is by procure the finished goods by selecting regular purchase – future delivery. It means the members can request to the supplier or vendor to delivery it on the day of peak demand. This group decided to buy 5,000 units for each products as the stock. Maintaining the area rental space also important. In the beginning of simulation game. The members of this group decided to change the rental space for each retail from 100 m2 become 150 m2 by selecting the daily contract with no discount. After several days by maintain the stock, the demand of Ende is keep increasing, in Day 15 the rental space in Ende is increased to 200 m2 in order to increase the number of stock in the retail. We also increase the retail rental space in Ende up to 250 m2 in day 73 in order to maintain the stock in retail. To optimum the performance, our team tried to maximize the space utilization without excessing the space capacity.\ MONSOONSIM FINAL REPORT 15 INTEGRATED PRODUCTION SYSTEM C. Maintain Area Consumed and Stock in Jayapura Reviewing the forecast in the Day 1 is the important things that have to be done in order to determine the number of ordered needed. Based on the forecast that have been done, Jayapura has a lowest demand compare to others retail. Thus, based on the forecast analysis we decide to purchase 8,000 unit with 150 m2 of the retail space. For the first ten days, we decide to procure good in each retail with different type of vendors in order to find a good vendor that can give shortest lead time. The lead time of purchase order from VFG1 can be shown on the figure below: Figure 14 PO List - Retail Jayapura Lead Time Delivery Based on the figure above, it shows that the lead time of the purchased order to Jayapura from VFG1 is 4 days, while the purchased order to Jayapura from VFG2 can be shown on the figure below: Figure 15 PO List - Retail Jayapura Lead Time Delivery VFG2 Based on figure above, it shows that the lead time of the purchased order to Jayapura from VGF2 is 2 days. Thus, we decide to use VGF2 as a vendor to provide products to Jayapura. The regular purchase for the vendor was using two system such as regular purchased for immediate delivery and regular purchased for future delivery. The regular purchased for future delivery is an arrangement that allows us to book MONSOONSIM FINAL REPORT 16 INTEGRATED PRODUCTION SYSTEM and pay for goods sometimes in the future. This system is useful if we want to purchase goods in high season in order to ensure the availability of the goods. Based on the Forecast module, it shows that the peak demand is happened in the days 7, thus we decide to purchase 5,000 units using future delivery 6 days before the peak season. But for the peak season that more than 1 days, we decide to purchase 18,000 units using future delivery at least 6 days before the peak season. Based on the forecast that have been done for week 15, the demand for Jayapura is increasing 300%, thus we decide to change the purchased order in week 13 become 12,000 units for each product. In order to make the utilization in the Jayapura retail space become better, we also increase the Jayapura space become 200 m2 in day 13. Figure 16 Unit Sold - Jayapura Figure 17 Rental Space for Jayapura MONSOONSIM FINAL REPORT 17 INTEGRATED PRODUCTION SYSTEM In the first 4 days Jayapura have a smallest demand compare to others retail. Thus, we collaborate with marketing department to increase the Jayapura retail demand. Marketing department set marketing expense for Jayapura is bigger than others which can be shown on the figure below: Figure 18 Marketing Investment - Jayapura As the result from the Day 5, the Jayapura unit sold is increase up to 57% which same with others retail which can be shown on the Figure below: Figure 19 Unit Sold – Jayapura From this example, the most important things that have to be done in order to main sales in each retail is each retail have to maintain their unit sold. Once the unit sold is decrease, we have to confirm it to marketing department in order to increase the sales. As the result, in the last days of the competition we can increase the sales of Jayapura even more than other retail. MONSOONSIM FINAL REPORT 18 INTEGRATED PRODUCTION SYSTEM Figure 20 Last Day - Unit Sold for Jayapura What need to be Improved? Retail Jakarta Figure 21 User Interface - Jakarta At the end of the game, it happens the over-stock of finished good in Jakarta. The area usage is more than the area rented. It can be happened because we procure finished good more, more, and more for preventing the lack of stock for peak demand whether the demand in Jakarta is not as high as others. The stock remaining for Jakarta – Orange is still high since the Orange does not sell in the market. The MONSOONSIM FINAL REPORT 19 INTEGRATED PRODUCTION SYSTEM action that can be done is by telling Marketing team to advertise this product to increase brand awareness in the market. Another one is by decreasing the price so people will be more interesting for buying Orange – in Jakarta retail. Then, the overstock will not be happened. Retail Ende In this simulation game on day 54 until 57, the stock in Ende is out of stock as it can be seen in Figure below. Figure 22 Inventory Remaining - Ende Maintaining the stock is very important in order to keep the customer satisfaction and trust to our company. But, balancing the stock availability in holiday season and the retail space is very difficult. We still face out of stock in holiday season because the lead time of the product is out of our expectation. Thus, the things that should be improved in order to maintain the stock especially in holiday season is future delivery by setting 5 days before the day of peak demand by selecting regular purchase – future delivery. Future Delivery is an arrangement that allows you to book and pay for goods sometimes in the future. This is useful if you want to purchase goods for a special occasion (i.e. holidays) to ensure the availability of the goods. Rental Space Over-Flow Maintaining the stock is very important in order to keep the customer satisfaction and trust to our company. But maintaining the stock based on the current retail space MONSOONSIM FINAL REPORT 20 INTEGRATED PRODUCTION SYSTEM still become a problem. It is shows on the T-Balance above there still over-flow in the retail. Figure 23 Over Flow - Retail Based on the Figure above, it shows that there is still over-flow in the retail rental space which about 140,800. For the next competition, we have to minimize the over-flow retail until 0 in order to get high net profit. The first things that we have to understand is we have to optimize the usage. Thus, the things that should be improved in order to minimize the over-flow retail is to align the relationship between the stock in the retail, the number of purchased order and the current retail space. 2.2 Warehouse Management and B2B Warehouse is located in Balikpapan. The management of warehouse included the stock and its utilization. The initial rental area of Warehouse was 1000 m2 as shown on Figure 24. Therefore our group chose to reduce the space into 0, since in the beginning of the time there was no stock in Warehouse because our group had not started production and B2B. The reason behind this action was to maximize the space utilization and reduce the Warehouse’s rental cost. MONSOONSIM FINAL REPORT 21 INTEGRATED PRODUCTION SYSTEM Figure 24 Rental Space - Warehouse In the beginning of the time, to fulfill the stock in Warehouse, our group conducted direct procurement, because our cash on hand had not been enough and stable to produce the juices. Our specific strategy for B2B was being brave when took bidding when other groups had not chosen B2B. Our group started conducting B2B in Day 3 as shown on Figure 25. This B2B would be benefecial to increase our cash on hand in the beginning of the time. Our group agreed to choose 1 Minimum Bidders because to increase the probability of getting the bidding. Our group chose maximal 80,000 units of juice in the beginning of the time, because of cash on hand consideration. Obviously our group chose the highest willing to pay of bidding to increase the profit optimally. Figure 25 1st Bidding The bidding awarded was announce in Day 5, therefore after the announcement, the procurement of Finished Goods to Balikpapan was conducted on Day 6, the lead time was 3 days therefore the shipment required in Day 10 would be achieved. Figure will show the procurement for achieving B2B on previous figure. Figure 26 Balikpapan Procurement Since the procurement was conducted on Day 6, around Day 8, the rental space of Warehouse was increased from 0 to 300 m2, unlike the lead time of procurement MONSOONSIM FINAL REPORT 22 INTEGRATED PRODUCTION SYSTEM that required 3 days, for rental space lead time application only required 1 day, so if Day 8 our group changed the rental space in Day 9 the space would increase automatically. In Day 10, our financial cash on hand had enough money to buy a machine, therefore the production started to produce. Therefore in Day 11, our group chose to procure raw materials for melon as shown on Figure 27. Figure 27 Raw Material Purchase Our group agreed that 300 m2 was enough to cover the area consumed. The production was focused on Melon and Orange therefore for Apple Juice, our group chose to conduct MRP only for Apple Juice. The MRP was also set 0% for Produce and 100% for Procure. The other strategy of getting high sales was in the beginning of the time, our group took risks in conducting Bidding meanwhile other group was not ready. Our group chose to bid firstly and calculating the required bidding shipment later in order to get many bidding and prevent other groups got the bid faster than us. There were several considerations while conducting the bidding, namely: 1) Found the highest Willing To Pay. 2) If our group had many stock for a specified juice, this specified juice’s bidding would be prioritized. 3) Searched for 1 Minimum Bidders therefore when other groups was not ready for bidding, the terms of minimum bidder had been completed so our group probability to get the bidding was high. 4) Considered the shipment required. If the shipment delivered day exceed the shipment required, there will be penalty and the penalty was high enough. Therefore it was important to consider whether our group had enough time to achieve the delivery day before shipment required day. MONSOONSIM FINAL REPORT 23 INTEGRATED PRODUCTION SYSTEM Figure 28 Bidding Strategy Our principle was bidding firstly and fulfilling the stock later, therefore, in Day 12 our group bids, therefore in Day 14 our group procured Apple Juice for 40,000 units using MRP module. Figure 29 Procure Apple Juice for Balikpapan The procurement for raw materials was conducted manually to get many discounts. If tha raw materials was purchased above 20,000 units, the discounts would be 10% and the raw materials was purchased 30,000 units, the discount would be 20%. The procurement for raw materials was not conducted using MRP because averagely if our group conducted MRP the purchasement would be smaller and the discount could not be gotten. Focusing maintaining MRP for only one type of juice was also easier. Since the cash on hand were already stable in Day 16, therefore our group procured raw materials in this day along to high bidding between these days. MONSOONSIM FINAL REPORT 24 INTEGRATED PRODUCTION SYSTEM Figure 30 Raw Material Purchase Same as previous explanation, 2 days after procurement, our group would adjust the space requirement with the procurement quantity. 1000 m2 was enough to cover the average area consumed. The specified strategy for warehouse rental was using the daily contract so the adjustment between area consumed and area rental could be easy. Even though 7 days contracts will get rental cost discount but it was not comparable with utilization metric score. Figure 31 Rental Space of Warehouse Part 2 The other strategy conducted MRP after all of bidding ended in specified batch. For the example “first batch bidding” was submitted until Day 19, until that MRP was conducted to get high discount in procuring high quantity of finished goods. In Day 22, PO for last batch bidding was created as shown on Figure 32. Figure 32 Finished Good Purchase for Balikpapan In Day 23, our group bought again the machine to support the production process. The output of production was double since our group had two machines. In second batch bidding process (the days of submitted in day 20-29), the bidding was taken MONSOONSIM FINAL REPORT 25 INTEGRATED PRODUCTION SYSTEM to the next level with higher quantity but still considering the days of shipment required as shown on Figure 33. Figure 33 2nd Bidding Unfortunately there were several bidding that has late shipment. This action was because our group forget to buy the raw materials for Melon Juice and Orange Juice and the human resource department forgot to hire new staff for second machine in production, even though there was machine, but the production department still required staffs. It can be seen from Figure 33 that the days late was only for melon juice bidding, from here our group learned not to depend only with production department, if the production process predictly could not achieve the shipment required for bidding, the manual procurement should be conducted. Next Figure 34 will show the third batch of bidding which where from Days 30 until 50. In these days, our group had not taken many risks for high quantity for bidding because of afraid in not fulfilling the shipment requiremed days, Therefore the quantity was aroung 10,000 units until 30,000 units, except for Apple because it would use MRP system, the calculation of procurement would be exactly right and no waiting in production process. MONSOONSIM FINAL REPORT 26 INTEGRATED PRODUCTION SYSTEM Figure 34 3rd Bidding In the analysis, the Melon Juice bidding probably could not fulfill the shipment required therefore the “urgent” procurement for Melon Juice was conducted manually as shown on Figure 35. Figure 35 Urgent Procurement for Melon Juice In Day 38, our group agreed to procure again the raw materials to fullfil the bidding requirement for Orange Juice and Melon Juice as shown on Figure 36 . Actually in this condition space utilization (1000 m2) was almos not enough to cover the area consumed. MONSOONSIM FINAL REPORT 27 INTEGRATED PRODUCTION SYSTEM Figure 36 Raw Material Purchase - Orange and Melon As usual, after batch of bidding was closed, the MRP would be ran. And the result of running MRP was shown on Figure 37. The reason of running MRP at the end of the batch were to get more discounts, to reduce the transportation cost and to directly simplified the procurement process. Figure 37 Finished Good Purchase - Apple For fourth batch bidding which was from Day 50 until 60. In this batch, our group was brave enough to take risk, therefore the bidding was in high quantity but still considering the shipment required. The bidding for fourth batch was shown on Figure 38. Figure 38 4th Bidding MONSOONSIM FINAL REPORT 28 INTEGRATED PRODUCTION SYSTEM To fulfill the high quantity of bidding, the space rental was increased from 1000 m2 to 1500 m2, this was to prevent the overflow rental space of warehouse. The daily contract was used again in order to make the adjustment space easier. Figure 39 Rental Space Warehouse Part 3 Raw material was purchased again in big amount as usual in order to get higher discount in procuring the raw materials. The purchasement of raw material was just for Orange and Melon since our group only focused producing the Melon and Orange Juice. Our group conducted twice procurement of raw material in one batch due to high quantity of bidding. Figure 40 Raw Material Purchase in Big Number As usual, at the end of the batch, our group would run the MRP, since there were Apple Juice bidding in fourth batch. This action was to reduce the total raw material purchasement cost because of the discounts. Figure 41 Finished Good Purchase MONSOONSIM FINAL REPORT 29 INTEGRATED PRODUCTION SYSTEM In Day 58, our group agreed to buy new machine due to stable cash on hand and production requirement. With this new machine, the production process could be increased and the bidding process could be taken to the next level. Figure 42 Buy Production Machine The fifth batch started from Day 60 until 70. In this batch since our group had already had 3 machines therefore the bidding quantity was taken to the next level. It can be seen from Figure 43 that shows fifth bidding batch. Figure 43 5th Bidding It can be seen, there were several day late for Melon Juice, this could be caused by production department could not fullfil the demand even though the output was MONSOONSIM FINAL REPORT 30 INTEGRATED PRODUCTION SYSTEM maximum, or the raw materials was not enough to achieve the quantity of bidding. Based on Figure 44, the raw materials was purchased twice in this batch, but the second purchased was at the end of the batch therefore the reason of lateness delivery was lack of raw materials for production. Figure 44 Raw Material Purchase The day lateness was above 70th Day, therefore the “urgent” procurement was conducted for Melon to save the financial from penalty. The “urgent” procurement is shown on Figure 45 . The “urgent” procurement was conducted using MRP, because to know directly the required Melon Juice after production process. There was no Apple Juice procurement because the quantity of Apple Juice was already enough to cover the safety stock and quantity of bidding. Figure 45 Finished Good Purchase - Melon In this batch, the rental space was reduced and increased again due to unstable area consumed in warehouse. This adjustement increased if the area consumed was exceed the rental space and reduced because the area consumed was declined again. MONSOONSIM FINAL REPORT 31 INTEGRATED PRODUCTION SYSTEM Figure 46 Rental Space Warehouse - Part 4 The last batch was for Day 71-90 (the last day). Figure 47 shows the last bidding of this Monsoon Simulation. The quantity was same as previous, actually bidding in this batch was only for emptying stock in warehouse, Figure 47 Last Bidding There were two times of raw material procurement, MRP was not conducted because it was at the end of the game, purchasing the finished goods would lead to reduction of cash on hand. MONSOONSIM FINAL REPORT 32 INTEGRATED PRODUCTION SYSTEM Figure 48 Raw Material Procurement At the beginning of the time, the area rental was reduced from 1,500 m2 into 1,000 m2. Since the procurement was conducted twice, the area rental was also increased to prevent exceeding of area consumed. Figure 49 will show the increasing of rental area. The area was changed from 1,000 m2 into 1,500 m2. Figure 49 Increasing Rental Space Area What need to be Improved to be used as Future Strategies? There are several things that must be improved with current condition of Warehouse and B2B Management, namely: 1) In warehouse, the things that could be improve for our team was setting the auto-replenishment optimally. Our group should learn about the calculation of demand and lead to set and determine the auto-replenishment. With optimal auto-replenishment, the result of scoring may be higher. We also suggest, that the area of warehouse could be more optimally with making the area consumed exactly same as the capacity for every day in simulation. This should be conducted constantly. MONSOONSIM FINAL REPORT 33 INTEGRATED PRODUCTION SYSTEM 2) There are several times when our group has lateness day of delivery for bidding, it was better if after bidding, the requirement quantity must be calculated properly. 3) Based on Figure 50, at the end of the game there were still stock. Actually it was better to make the stock in warehouse empty at the end of the game, because it could reduce the rental cost. Figure 50 Inventory Remaining Warehouse - Last Day 2.3 MRP Management System MRP system was focused only for Apple Juice. MRP was conducted only after all of bidding in one batch was done in order to get more discounts and reduce the transportation cost as the fixed cost. MRP system was only focused on direct procurement, the production raw materials procurement was conducted manually since the production was focused only for Melon and Orange Juice. MONSOONSIM FINAL REPORT 34 INTEGRATED PRODUCTION SYSTEM Figure 51 Buffer Stock Based on Figure 51, it can be seen our group only set the safety stock for Apple Juice because the specific strategy for MRP was only focused on Apple Juice. Figure 52 will show the percentage of procurement and production for MRP system. Figure 52 Producing vs Outsourcing Based on Figure 52, out group chose to use 100% procurement for MRP rather than production. The reasons of why Apple Juice was chosen for the focused on MRP and 100% procurement were: MONSOONSIM FINAL REPORT 35 INTEGRATED PRODUCTION SYSTEM 1) Apple Juice has the lowest COGS among other types of juices therefore it would be waste to make Apple as the priority of production. It was better to prioritize the production for Melon Juice and Orange Juice that had the highest COGS to reduce the COGS therefore the net profit in bidding could be higher. Figure 53 Cost of Good Sold 2) Demand of Melon Juice and Orange Juice were higher than Apple Juice in B2B. Therefore it would benefecial to produce the highest demand rather than Apple Juice. Moreover, the Willing To Pay for Melon Juice and Orange Juice were also significantly higher than Apple Juice. Figure 54 Minimum Willing to Pay 3) It was easier to maintain MRP when focused only for one type of Juice and it was easier for production department to be focused since they did not require to produce all of juices. What need to be Improved to be used as Future Strategies? The only thing that has to be improved in MRP system was optimumly in using this module. Actually this module was very benefecial because the teams do not need MONSOONSIM FINAL REPORT 36 INTEGRATED PRODUCTION SYSTEM to calculate again either the raw materials or the finished goods. Unfortunately, our group still could not maximumly use this module because of lack of control. This module could be used for all of types of juices with specified production process. 2.4 Production System In this module, the team are able to produce apple, orange, and melon juice. The main objective to produce the finish good is to supply the demand from B2B and to decrease the COGS of the juices in order to increase net profit. Further information to implement production are the BOM of the juices and machines as shown on Figure 55. Figure 55 BOM for All Juices Figure 56 Buy Production Machines Interface MONSOONSIM FINAL REPORT 37 INTEGRATED PRODUCTION SYSTEM Figure 56 is the interface to purchase machine. There is only one type of machine available which is Series A. The price of the machine is 300,000 SGD with capacity of 10,000 unit/day. Each machine also need 3 staffs. To start a production, machine is needed as well as the raw material and enough space on warehouse. Thus, a lot of cash is needed to start producing juices. Since, our capital will not be enough to cover all the expenses, production will be implemented from day 10. On day 10, a machine will be purchased and production team will notify the maintenance team to set the suitable maintanance schedule. At first, we strategize to only produce melon juice because the COGS of melon is higher than the other, thus, raw material of 60,000 box, 120,000 straw, 60,000 melon will be purchased for supply of 6 days. When the raw material arrived at warehouse, production team will reorder the same amount of raw material. Figure 57 Raw Material Purchase Interface MONSOONSIM FINAL REPORT 38 INTEGRATED PRODUCTION SYSTEM Figure 57 shows the interface to purchase raw material. There are two vendor for raw material which are VRM1 and VRM2. Our team mostly purchse from VRM2 because the lead time and the delivery time is more stable than VRM1. However, the VRM1 over a good deal or lower price, our team will purchase from VRM1. The lead time is not really crucial because the time order sets are long enough (6 days). After the production for the first machine is stable, a second machine is purchased on day 23 to produce orange juice which has the second highest COGS. After purchasing new machine, now the matrix to purchase raw material will be 120,000 box, 24,000 straw, 60,000 orange and 60,000 melon. All the stock is predicted to be finished produced in 6 days. Same as before, as the raw materials arrived at warehouse, raw materials will be re-purchased. Besides what have been done, number of operator in prodction should be maintained. As already stated before, each machine needed 3 operator to be run. At first, there are 4 operators working in production department, thus there are no problem arise. But when the second machine is purchased, production directly notify the HR department to hire more operators as needed. On day 58, our team decided to increase production number, thus a machine is purchased and more operator requested to be hired. Figure 58 COGS of All Juices (Day 1-10) MONSOONSIM FINAL REPORT 39 INTEGRATED PRODUCTION SYSTEM Figure 59 COGS of All Juices (Day 40-50) Figure 59 shows the COGS for the three juice from day 1 to day 10 when all the juices are directly purchased from the vendor. While Figure... shows the COGS from day 40-50 where apple, melon and orange juices are produce by the team independently. From both of the graph, it can be seen that there are a decrement of COGS for all the juices. Lower COGS advantage the team to bid lower and get higher profit in B2B module. There are days that raw materials are late to be purchased, causing machines idle for days and cause loss for the company. There are also days that operators are lacking and cause the machines not produced fully on their capacity. There are also days that the machines are not maintenance and cause decrement to machine capacity. However, these problems are overcome swiftly for minimum loss. What need to be Improved to be used as Future Strategies? To main the raw material so that there will be no zero production and the capacity of the machine could be used up to the maximum. Every time a machine purchased, it will be better to tell the HR and maintenance department directly for further actions. MONSOONSIM FINAL REPORT 40 INTEGRATED PRODUCTION SYSTEM 2.5 Forecasted Demand Module Application In MonsoonSIM, Forecasting was one of the core modules. In the model, the forecasted data and trends were assumed to be fairly accurate. Hence, the students should be able to execute their strategies accordingly. This forecast module also had relationship to the following department such as Finance and Retail. In this forecast module we can only observe one, namely retail market demand. The retail unit that was actually sold depends on other factors such as price, marketing, price elasticity and whether other teams ran out of stock or not. Generally, if the overall prices are high, the accumulated demand will go down and vice versa. In this simulations there were 90 days running, there are holidays on day 7, 15, 22, 28, 33, 34, 35, 52, 53, 54, 55, 65, 70, 71, 72, 84, and 85. On these days, the sales will increase from 200% to 300%. This also means the days of peak demand. That means at the peak of demand, our team must be maintain the stock properly. With our strategies to control the prices and inventory. Because holding excess inventory will also add overhead costs for the business. So, inventory space must be used optimally. Our team set up some strategies, which were: a) From the Retail charts, we observe the daily unit sales for each of the product for each of the area. b) Compare the unit sales observed in against the Forecast chart for Retail Sales. c) Observe any demand spikes in upcoming days. d) Take an action to determine how much products that we need to procure to ensure to meet the demand. 2.6 Marketing Strategy Marketing are activities of a company associated with buying and selling a product or service. It includes advertising, selling and delivering products to people. In MonsoonSIM, Marketing is one of the core modules. In the model, marketing affects our team’s retail sales. MONSOONSIM FINAL REPORT 41 INTEGRATED PRODUCTION SYSTEM Market intelligence Market Intelligence is the information relevant to a company’s markets, gathered and analyzed specifically for the purpose of accurate and confident decisionmaking in determining market opportunity, market penetration strategy, competitor analysis, and market growth predictions. Our team set up some strategies for this marketing intelligence, which are: a) Make some price changes b) Make some goods purchase c) Make some marketing investments d) After simulation running for about seven days, buying marketing report Observe the sales is compared to the other teams Observe the prices are compared to the other teams Observe the total unit sold are compared to the other teams Observe the total marketing investment are compared to the other teams The first marketing report was purchased in Day 10. Here, our market share showed we are in the second place after PITUNK Team. We thought that our market share was already high enough. However, after purchased the market report, Team PITUNK, our biggest competitor, had the highest market share of above 30%. Began with the market share, we analyzed our sales performance than the average of total sales from all of the teams. Our sales of all products in all areas were still higher that the average of total sales. Our selling price of all products were also either in the middle of the other product all the cheapest. And the last from the marketing spent were lower than the quarter of the total marketing spent. From the marketing report, the selling price showed good result. However, we were lacking in the sales and unit sold. From analyzing the marketing report, the reason of the low sales was because of the low investment in marketing spent. Then the next step is to improve the investment in marketing. MONSOONSIM FINAL REPORT 42 INTEGRATED PRODUCTION SYSTEM Figure 60 AGP Market Share Day 90 Figure 61 Buy Marketing Report at Day 83 The last marketing report was purchased in day 83 because our unit sold market share were stable and we wanted to evaluate or team performance. From the marketing report, it showed that our market share was stable at 23.70 %. But Team PITUNK’s market share was still the highest and our team still in the second highest in terms of market share, this might be because the increasing of Team PEJANTAN market share. Figure 62 Unit Sold Market Share Percentage on Day 83 As well as the sales market share, Team PITUNK has the highest market share, then our team, the third is Team PEJANTAN and the last team is Team BULE. MONSOONSIM FINAL REPORT 43 INTEGRATED PRODUCTION SYSTEM Figure 63 Marketing Report in Ende Retail From Figure 63, it shows our team’s total marketing spent for region Ende Apple Juice. It can be seen that our team had lower average sales comparing to the other three teams, except on day 74 our team had higher average sales compared to other teams. For average units sold our team had lower results than other teams but on day 74 our team was superior from other team. For the price itself, our team did make it lower because of our strategy to keep reduce the sell price since, we already got more profit from B2B. Thus, we did not increase our marketing investment. So it can be seen for our team's total marketing spent lower than the average of other teams. MONSOONSIM FINAL REPORT 44 INTEGRATED PRODUCTION SYSTEM Figure 64 Marketing Report in Jayapura Retails From Figure 64, it shows our team’s total marketing spent for region Jayapura Orange Juice. It can be seen that our team had high average sales compared to the other three teams, on day80, 81 and 83. The first is because the heat of retail in Jayapura complain that their unit sold is dropping, thus changes for the media dor each juices including Orange juices is chaged. From the Figure above, it also can be seen that the price of the juice is decreasing from 27 SGD to 25 SGD. The lower set price also strategized to increase unit sold and sales. When there is no increment on sales when there is high increment in unit sold, the selling price of the juice will be increased once more. For our marketing expense itself, we keep in steady it can be seen that our investment in marketing is lower than the average of the total spent in marketing investment. MONSOONSIM FINAL REPORT 45 INTEGRATED PRODUCTION SYSTEM Marketing Investment According to Kumar, Bhaskaran, and Mirchandani (2013), 80% of global customers are influenced by media for their preferences and purchasing decisions. However, it is difficult to measure the impact of media efforts in monetary terms. Incremental sales, profit and ROI (Return on Investment) can be calculate to measure the effectiveness of the investment through media. ROI used in finance is the ratio of net benefits to costs. This calculation plotted the company’s costs and benefits into a useful profitability measure. Since there is no time related measurement in ROI, it cannot analyse the time risk and compare the short lived versus long lived investment to media to competitors (Erdogmus, Favaro, & Strigel, 2004). The higher ROI is better; it shows that the company generating higher benefit and how costumer preferences for the product in our company than the other company. This is the aspects that will also influence the significance of our company market share. A higher market share usually means greater sales, lesser effort to sell more and a strong barrier to entry for other competitor (The Economics Times, 2018) Our team set up some strategies for this marketing investments, which are: a) Observe the unit sold of the last three days, write down the unit sold per area per product b) As soon as possible, set marketing expense using one of the marketing programs for one of the products in one of the areas c) Observe the change in unit sold before and after the marketing investment d) Also compare the sales of the promoted product against the other unpromoted products e) Analysis of R.O.I (Return On Investment) for each of the program for each area and each product by using this formula (Sales Growth - Marketing Cost) / Marketing Cost = ROI MONSOONSIM FINAL REPORT 46 INTEGRATED PRODUCTION SYSTEM Figure 65 Marketing Investment Made on Day 3 As what already explained in the general strategy, the marketing strategy used was by made as the Figure 16 shown. The daily marking investment was made on day 3. After doing some marketing investment, the unit sold would be analyzed from the unit sold report. The marking division will be actively asked the performance of unit sold of juices in each area. From Figure 16 it can be seen that the medias are randomly selected with the same marketing investment of 1000 SGD. On day 3, the marketing investment in Jakarta for apple juice was Media A for SGD 1000, orange juice was Media A with SGD 1000, melon juice was Media B for SGD 1000. And the same in Ende apple juice used Media A for SGD 1000, orange juice used Media B for SGD 1000, melon juice used Media C for SGD 1000. While in Jayapura apple juice used Media A for SGD 1000, orange juice used Media A for SDG 1000 and melon juice used Media A for SGD 1000. MONSOONSIM FINAL REPORT 47 INTEGRATED PRODUCTION SYSTEM Figure 66 Unit Sold Performance in Jayapura Day 1–11 For Example, Figure 66 shows the graphs of unit sold of the three juices in Jayapura. It can be seen that the unit sold have an increment on day 5. This is because of the effect of marketing media. While the increment in day 7 is because of the high demand caused by holiday. Thus, there is decrement of unit sold on day 8-11 but still higher than day 1-4. Figure 67 Unit Sold Performance in Jayapura Day 29–41 On the other hand, Figure above shows that there is decrement in unit sold on day 36 onwards which is lower than day 29-32. When case like this occur, the person that in charge to the retail will notify the marketing and marketing strategies will be re-arranged directly from the media chosen, the total investment to medias and the selling price of juices in the area. At the end of day 90, the chosen media and the total money invested to marketing experienced huge differences as can be seen in Figure below. MONSOONSIM FINAL REPORT 48 INTEGRATED PRODUCTION SYSTEM Figure 68 Marketing Investment Condition on Day 90 On day 90, the marketing investment in Jakarta for apple juice was Media A for SGD 3000, orange juice was Media C with SGD 3000, melon juice was Media A for SGD 3000. And the same in Ende apple juice used Media B for SGD 3000, orange juice used Media A for SGD 3000, melon juice used Media A for SGD 3000. While in Jayapura apple juice used Media C for SGD 2900, orange juice used Media A for SDG 2900 and melon juice used Media C for SGD 2900. What need to be Improved to be used as Future Strategies? The market share of our team is still in the second place. It is better to improve and become the first in market share too. Thus, total money invested for each juices should be increase. However, this should be parallel with the ability of the retails to fulfil the increment of demand in the future. 2.8 Pricing Strategy For the pricing strategy, based on the forecast demand especially on holiday, Jayapura has higher demand than others. The unit sold per day in peak demand, Jayapura can sold more than 3,000 units per day. Then, this group decided to increase the price for Jayapura since the demand is high in the holiday. By increasing price on peak demand, it will increase the net profit for this group. MONSOONSIM FINAL REPORT 49 INTEGRATED PRODUCTION SYSTEM Figure 69 Pricing Strategy ( Left: At the beginning of game, Right: At the end of game) There is a decrement for all prices of every juices in each city. In Jakarta, the price of apple, orange and melon juice at the beginning of the game is 26, 29 and 31 SGD. While at the end of the game, the selling price are decrease to the point of 24, 27 and 26 SGD. For Ende, the price of apple, orange and melon juice at the beginning of the game is 26, 29 and 31 SGD. At the end of the game the prices of juices in Ende decrease to 25, 26 and 28 SGD. Same for Jayapura, the selling price for each juice is decreasing from 27, 30 and 32 SGD to 23, 26 and 28 SGD for apple, orange and melon juices. At glance, reducing cost will be loss for the company. However, as the COGS of each product decrease, decrement of selling price for each juice will not cause a lot of loss, since it will attract more customers. What need to be Improved to be used as Future Strategies? For further improvement, it will be better to decrease the price and maintain at the current prices. However, to supply the juices from production will be such a great improvement to increase the net profit since the COGS of juices from production are much lower or cheaper than purchasing the juices directly from vendor. As can MONSOONSIM FINAL REPORT 50 INTEGRATED PRODUCTION SYSTEM be seen from the two figures below, the purchasing price for apple, orange and melon juices from vendor VFG1 and VFG2 on day 90 is 15, 17 and 19 SGD. While the COGS at the end of the game is only 13.60, 14.10 and 15.34 SGD for apple, orange and melon juices. Figure 70 Purchasing Price for All Juices 2.8 HR Management System Human resource function is to optimize each employee's contribution by aligning employee skills, activities, and incentives with business objectives and the strategies to reach them. It also provides tools to manage, measure, and reward individual and team contributions. HR is work based on the simulated headcount plan. Figure 71 Hedcount By Department MONSOONSIM FINAL REPORT 51 INTEGRATED PRODUCTION SYSTEM Planned means the number of person should we have in each the department whether Actual means the actual person work in those department. Then, if the Actual is less than the Planned, it means that the HR Team should hire the new employee for meeting the Planned. According to figure 72, it can be seen that there is an “issue”. There is an employee that has an issue problem. The problem can caused by many factors. Therefore, to solve this problem, the HR Team will give a staff counselling for increasing the competency index of those employee. Figure 72 Staff Status Not only an issue employee, but also there is a resigning employee. In this case, HR Team has 2 options for solving this problem. The first option is by giving staff counselling or dismissing the staff. For giving staff counselling it charges as much as 2,000 SGD whether dismissing staff (fire cost) it charges 8,000 SGD. Actually, giving a staff counselling is cheaper than dismissing staff. Sometimes this method can be succeeded for resigning staff. But, if this method has been done for many times then there is no changing or there is no progress, we do not have another Figure 73 Hiring Staff MONSOONSIM FINAL REPORT 52 INTEGRATED PRODUCTION SYSTEM option which means we have to fire his/her and recruit the new one. For recruiting the new staff, we looking for the person who has high competency (if it is possible, 100%). Actually, for hiring the new staff, it charges as much as 15,000 SGD. It can be said it is expensive. But, we need to hire a new staff to prevent a complaint from customer. And also hire a new staff is needed to decrease the shortfall case (actual employee is less than the planned). Then, after hiring the new staff, it needs to be conducted the training for the new staff so that he or she will understand their job. Sometimes, HR Team will receive the request from another department such as from Production if the Production department invest or buy the new machine. Then, the new machine needs to be operated by people. So, the HR Team will accept the requisition from those department by hiring a new staff. It can be concluded that the HR Team should manage the human resource in the company. What need to be Improved to be used as Future Strategies? For the future strategies, more controlling for HR Management System so there will be no complaints from customer for each department. Make sure that the work performance of each staff is higher of getting increased. 2.9 Maintenance System In this MonsoonSim game, the maintenance is about keeping the high valued asset, the production machines, in good working order. This maintenance module is related to the several departments which are Finance, Purchasing, Production, and Human Resource Management. As we know the machine will degrade proportionally to usage that will affect the production output. The state of the machine is characterized by a concept called MONSOONSIM FINAL REPORT 53 INTEGRATED PRODUCTION SYSTEM OEE (Overall Equipment Efficiency). Basically OEE is about (as the name says) effectiveness: it is the rate between what a machine theoretically could produce and what it actually did. So, the fastest way to calculate is: 𝑂𝐸𝐸 = 𝐴𝑣𝑎𝑖𝑙𝑎𝑏𝑙𝑒 × 𝑃𝑒𝑟𝑓𝑜𝑟𝑚𝑎𝑛𝑐𝑒 × 𝑄𝑢𝑎𝑙𝑖𝑡𝑦 OEE of 100% indicates the machine is at its best state of health. Since there are two characteristic of maintenance, which are Periodic and Predictive, in this simulation the members of group decided to use the periodic maintenance. By using periodic maintenance it is also called scheduled maintenance. It is the activities carried out regularly to maintain the condition or operational status of a building, equipment, machine, plant, or system. The works are usually carried out irregardless of the state of the condition of the asset. After the production department buy the machine, for the current machine capacity should be 10,000 unit/day per new machine. The maintenance department set the periodic maintenance for that machine that spent SGD 10,000 for each session, the set a period of every 9 days. Then, observe the machine capacity eventually comes back up to normal. The OEE will be shown in figure below. Figure 74 OEE Percentage Based on the figure above, it can be seen that using the periodic maintenance will perform maintenance every 9 days automatically. The predictive maintenance is MONSOONSIM FINAL REPORT 54 INTEGRATED PRODUCTION SYSTEM easier to implement since maintenance is done at fixed time period. But, if there is a decrease in OEE before 9 days, it will make us have to wait for maintenance of the machine, and it will make OEE in bad conditions. What need to be Improved to be used as Future Strategies? From day 80 to 87 there was a significant depreciation, as it shown in figure below. Figure 75 OEE Percentage - After The longer, the machine must always be controlled properly. Because if not, the machine will eventually breakdown, and it will affect the production, shipment, and may lead up unhappy customer and reduce sales. This condition is very difficult to do the maintaining using periodic, with an automatic system that makes us unable to control a problem according to our desires. Regarding the problem, predictive maintenance is highly recommended. With predictive maintenance, we only do maintenance when we have detected a problem, hence cut down unnecessary maintenance works. In predictive maintenance there are color sensors are designed to detect the state of Availability, Performance, and Quality. The green color to indicate that the machine is performing optimally, the yellow color to indicate that the machine is not performing optimally, the orange color to indicate that there is degradation, requiring attention, and for the red color to indicate that the problems are serve and require immediate maintenance work to be performed. But each Work Order will cost a fixed amount of fee. MONSOONSIM FINAL REPORT 55 INTEGRATED PRODUCTION SYSTEM Figure 76 Final Result of OEE It can be seen that the OEE is 94%, which means is good enough from 100%. It will happened because this group decided to set the maintenance will perform every 9 days. Does not eliminate the possibility that if this group set the maintenance every 5 days for using periodic maintenance, it will increase the percentage of OEE. 3. Team Member Contribution Good startegies would be waste withoud good team member contributions. Every action and decision was created based on the thinking from every member and our contribution. We always tried to create good atsmophere to win this game, therefore we had tried our best. Therefore Table 1 will show our contribution to win this Monsoon Simulation. Table 1 Team Member Contribution Team Member Contribution Team Member Dita Anatasia Contribution Monitoring The Unit Sold Dita monitoring the unit sold every day for Ende, and coordinate with Jessica to determine the best price of the product. Give the report to Jessica to find the better Media and amount of marketing investment. Maintainig the Retail Stock for Ende With the help from Gresylia about the stock, Dita monitor the unit remaining in Ende, procure finished good to Ende. Since the demand is higher, Dita coordinate with Jessica to increase the price for Ende in order to get more profit especially in peak demand. MONSOONSIM FINAL REPORT 56 INTEGRATED PRODUCTION SYSTEM Monitoring Forecast Demand Together with Gresylia and Mutiara, Dita monitoring forecast demand every day to know the peak demand or holiday season to purchase the product as a stock for Ende. Monitoring the Maintenance Dita monitoring the maintenance module in order to help Jessica for running well the production, after Jessica gave the report on the purchase of the machine, Dita determines the right maintenance which are Predictive or Periodic which should be implemented. To maintain also the OEE percentage on the machine is not less than 90%. Maintain Retail-Ende HR Dita responsible to maintain the employee in retail-Ende. When there is an issue or problem related to the employee. Dita is responsible to counsel the employee. Dita also works with Mutiara in order to hire new employee for retailJayapura when facing a short-fall. Monitoring Ende Lead-Time Dita monitor the lead time from vendor VFG1 and VFG2 to the retail. Until we make a conclusion to buy the Jayapura product from VFG2. Gresylia Jimmy Monitoring the Unit Sold Gresylia monitoring the unit sold every day for Jayapura Retail. Once the unit sold is decrease, I will tell Jessica (PIC of Marketing) to change the media or increase the marketing investment in order to increase the unit sales in Jayapura. Maintaining the Retail Stock for Jayapura MONSOONSIM FINAL REPORT 57 INTEGRATED PRODUCTION SYSTEM Gresylia is responsible to monitoring the retail stock of Jayapura through the User Interface. When the stock reach 10,000 units, Gresylia responsible to procure the product to the vendor. Reminder the Retail Stock for Jakarta and Ende Gresylia responsible to remind Dita and Mutiara in order to monitor the stock retail remining. Backup Retail Stock for Jakarta and Ende Gresylia become a supporter for Mutiara and Dita in order to maintain their retail stock. Mutiara has a responsibility in HR and Dita has a responsibility in marketing and maintenance. When they still handling others job, I am responsible to help them in purchasing the products in order to maintain the stock. Support B2B Bidding Gresylia become a supporter for B2B bidding. When she has a free time, she will support Rianita to bidding the stock and number of Willing to Pay. Monitoring Jayapura Lead-Time Gresylia monitor the lead time from vendor VFG1 and VFG2 to the retail. Until we make a conclusion to buy the Jayapura product from VFG2. Manage the Retail Rental Space in Jayapura Gresylia is responsible to monitoring and manage The Jayapura retail rental space. When she increased the purchase amount from the retail, she responsible to manage the space based on the products amount in order to increase the utilization. MONSOONSIM FINAL REPORT 58 INTEGRATED PRODUCTION SYSTEM Jayapura Procurement Gresylia is responsible to make a procurement (Immediately delivery and future delivery) for the Jayapura retail. Gresylia works together with Dita in order to know the time of the peak demand to purchase future delivery Maintain Retail-Jayapura HR Gresylia responsible to maintain the employee in retail-Jayapura. When there is an issue or problem related to the employee. Gresylia is responsible to counsel the employee. Gresylia also works with Mutiara in order to hire new employee for retail-Jayapura when facing a short-fall. Jessica Meilina Handling Marketing Investment Buying marketing investment and monitoring it continuously to find the better matrix of Media and amount of marketing investment through ROI and unit sold performance and market share monitored by Gres, Dita and Mutiara. Purchase and Analyse Marketing Report Purchase and Analyse Marketing report at day 10 and whenever needed for further analyse. Then give notification, suggestion and conclusion to other members to be finalise and taken actions. Maintain Production Purchasing and dispose machine/machines at best time. Notify maintenance to maintain machines. Maintain production to run well including purchasing raw material with help from Rianita for reminder. Monitoring the operators needed and notify HR (Mutiara) for further actions such as hiring. MONSOONSIM FINAL REPORT 59 INTEGRATED PRODUCTION SYSTEM Mutiara Mawarsari Procurement for Jakarta Mutiara is responsible to procure the finished good for retail in Jakarta, by making immediate delivery or future delivery. Monitoring the Unit Sold Mutiara is responsible for monitoring the unit sold in Jakarta and tell Jessica as the PIC of Martketing for deciding the good solution to make the unit sold in Jakarta is increasing. Maintain the Retail Stock for Jakarta With the help from Gresylia about the stock, Mutiara monitor the unit remaining in Jakarta to prevent the less stock or over-stock by considering the lead time. Monitoring Forecast Demand Together with Dita and Gresylia the forecast demand for knowing the high demand or peak season at holiday so that we can prepare for the stock. Managing all the HR Do staff counselling, hire new staff (especially for production since Jessica buys the new machine and the machine should be operated by people), do a training for new employee, accept the complaints from customer and give solution. Back Up for Retail Jakarta, Retail Ende, and Retail Jayapura - HR Since Gresylia and Dita have another tasks to do then Mutiara helps them if there is a shortfall in Ende or Jayapura. Rianita Savira Conducting B2B I am responsible in conducting B2B with every considerations. I am responsible in bidding the MONSOONSIM FINAL REPORT 60 INTEGRATED PRODUCTION SYSTEM stock but also considering the shipment required and Willing To Pay. Monitoring the Area Size and Stock in Warehouse I handled the warehouse by procuring the optimal stock for warehouse with space utilization considerations. I am also responsible in analyzing whether the stock in warehouse from MRP and production were enough for B2B or not. If it was not, I would buy “urgent” procurement for B2B to eliminate the penalty cost. I am also responsible in maintaining the area size of warehouse because it would affect the utilization of warehouse metric score, therefore adjusting the rental space based on area consumed was important. Running MRP at the end of the Batch Bidding I am responsible in running the MRP at the end of batch bidding. This action was assisted by Jessica. Monitoring the Stock of Raw Materials I am responsible in helping Jessica for production maintaining the raw material in warehouse, if the raw material was empty, I would inform Jessica. MONSOONSIM FINAL REPORT 61 INTEGRATED PRODUCTION SYSTEM 4. The Reason of Winning or Losing The simulation was conducted in 90 days running, with 50 seconds for each days. Based on the results of the simulation, our team which is team AGP is the 1st winner from three other competitors in our class. The results can be seen on Figure 77. Figure 77 Final Result of the Game Based on Figure 77, it can be seen that there are four main indicators to win this game, the first is Cash on Hand with the percentage of score is 25%, the second is Net Profit with the percentage of score is 35%, the third is Sales with the percentage of score is 25%, the forth is Utilization of Warehouse Space with the percentage of score is 20%. From Figure 77, it shows that our team is the top 1 cash on hand which is 25%. For the net profit and sales our team also in the toppest position which are 30% and 25%. But, for the utilization our team is in the second place which is 17.45%. The total score of our team which is 97.45% which shows the winning of our teams. MONSOONSIM FINAL REPORT 62 INTEGRATED PRODUCTION SYSTEM Cash on Hand Cash on hand meand the total money in the form of cash which a firm or company has after the company pays all of the cost (FT. Com, 2017). We are in the 1st position of the cash on hand since we can maintain our stock very well, our sales is high, and we win the bidding then it makes our cash on hand getting increase also. Figure 78 Cash on Hand Result According to figure 78, our cash on hand as much as 12,331,751 SGD. Net Profit There are two procedures to maximize the net profit, the first is increasing the price and the another one is decreasing the cost. Our team chose to decrease the cost, actually the strategy of decreasing the cost has been explained in the previous subchapter. The main strategies are first reducing the CoGS cost by reducing the procurement cost, the strategies with increasing the sales, the third reducing the space cost and transportation cost. According to figure 78, our net profit also high which is 30% as much as 13,371,967 SGD. Figure 79 Marketing Investment MONSOONSIM FINAL REPORT 63 INTEGRATED PRODUCTION SYSTEM Figure 80 Market Share Result But, in according to figure 79 and figure 80, we lost in market share compared to TEAM PITUNK. As explained in subtopic marketing, our market share was lower because we did not want to risk to invest high marketing costs. While the Team PITUNK had higher confidence to invest larger cost in marketing. But, it doesn’t affect too much. Sales As it can be seen in figure 77, we have higher sales than others, it causes by we can maintain the price properly then we can fulfill the customers demand even it is in peak season by using our own strategies. Then, we also win many biddings to increase our sales. Space Utilization For the space utilization result, our team was in the second place. We lost from TEAM PITUNK. Figure 81 will explain why we lost from TEAM PITUNK. MONSOONSIM FINAL REPORT 64 INTEGRATED PRODUCTION SYSTEM Figure 81 Retail Area of TEAM AGP According to figure 81, we cannot maintain the space utilization of the retail in Jakarta since it happens the over stock. Then, we got the penalty since the area we rent is less than the area we use. Therefore, our space utilization is in the 2nd place. References: Benjabutr, B. (2017). Procurement Definition and Meaning. Retrieved from Supply Chain Opz: https://www.supplychainopz.com/2013/06/what-isprocurement.html Chopra, S., & Meindl, P. (2004). Supply Chain Management. Pearson. Erdogmus, H., Favaro, J., & Strigel, W. (2004). Return on Investment. IEEE Software. Freedough. (2018, April 25). 4P's of Marketing Mix. Retrieved October 19, 2018, from Freedough: https://www.feedough.com/marketing-mix-4ps/ Kumar, V., Bhaskaran, V., & Mirchandani. (2013). Creating a Measurable Social Media Marketing Strategy: Increasing the Value and ROI of Intangibles and Tangibles for Hokey Pokey. Marketing Science, 194-212. MONSOONSIM FINAL REPORT 65 INTEGRATED PRODUCTION SYSTEM Oliverwight. (2017). Capacity Planning for the Supply Chain. Retrieved from https://www.oliverwight-americas.com/capacity-planning-supply-chaincourse The Economics Times. (2018). Definition of Market Share. Retrieved from The Economic Times: https://economictimes.indiatimes.com/definition/market-share MONSOONSIM FINAL REPORT 66