BUSINESS ETHICS & SOCIAL RESPONSIBILITY The Role of Business in Social and Economic Development Lesson 1 : The Nature and Forms of Business Organization Forms of Business Organization 1. Sole Proprietorship – is owned by one person. Advantages: • The owner has all the profit. • The owner makes all the decisions. • It is easy to form and operate. Disadvantages: • The ownership of the business is not transferrable. Once the owner dies the business under the owner's name will also be terminated. • The capital of the business is limited only to the financial capability of the owner. 2. Partnership – is owned by two or more persons.. Advantages: • It is easier to raise capital as there are more than one investors • “Two heads are better than one”, thus planning towards the development of the business operation will be efficiently implemented. Disadvantages: • Profits are divided among the partners based on their capital sharing. • A partner can be liable for any mistakes made by other partners. • Any debt or liability of one partner is also a responsibility of other partners. 3. Corporation – is created by law (Corporation Code of the Philippines) and it is owned by stockholders or shareholders. . Advantages: • Can easily raise additional by selling shares of stock to the public. • Stockholders or shareholders are not personally liable for the debts or the corporation. Disadvantages: • A corporation company is not easy to set up. • The business operation is restricted by law. Each form of the business organization plays a vital role in the economic development and wealth of the country. The businesses make goods and services use by every individual each day. They provide jobs and through the wages earned people would have a quality of life, buy property, enjoy leisure activities, and invest money for wealth maximization. The Social Function of the Business Social Responsibility • This means that individuals and companies should put their obligations for the best interests of the environment and society. In business, it applies through Corporate Social Responsibility (CSR) wherein a certain company will have CSR programs, volunteer efforts, and charitable contributions as the organizations give back to society. Responsibilities to the General Public • These responsibilities include avoiding risks and promoting public health, protecting the environment, and developing the quality of service to the employees. The business organization should support charities, aid to humanity programs, or any community services through their Corporate Social Responsibility. Responsibilities to Customers • Industries should give protection to the consumers’ rights to be safe, to be informed, to select, and to be heard. Responsibilities to Employees • In addition to pay, employees today expect a safe working environment, greater benefits such as bonuses, incentives, allowances, and as much possible could compensate all the workloads. It is also the responsibility of businesses to ensure that bullying, age discrimination, and sexual harassment do not happen in the workplace. Responsibilities to Investors and the Financial Community • Businesses must be truthful in disclosing their profits and financial standing to avoid deceiving investors. When companies fail in meeting these responsibilities, thousands of investors, employees, and customers can suffer. Therefore, government agencies exist to ensure that businesses adhere to proper accounting practices and to examine alleged fraud and other monetary misdeeds. Lesson 2 : Core Principles of Fairness, Accountability, and Transparency Accountability • Accountability is the obligation to demonstrate that work has been conducted in compliance with agreed rules and standards. To be accountable is to be liable to explain or justify one’s actions and decisions. Accountability implies responsibility: it is reasonable only to hold people to account for those things for which they are responsible. Fairness • Fairness is the quality of making judgments that are free from discrimination. However, in the context of business organization, it involves balancing the interests involved in all decision-making including any hiring, firing (of employees), compensation, and reward system. Transparency • The management should be honest and open to its employees about the operation of the business for them to easily participate in attaining the organizational goals and suggest great ideas to solve problems. In non-government offices, appropriate information disclosure is necessary to inform donors about how their money is used by a certain organization. Transparency • Transparency is the quality of being easily seen. • In a business context, transparency is honesty and openness. Corporate transparency includes the ethical justification for information disclosure and the management-employee relationship (participative management). Notions of Competence, Professionalism, and Responsibility The minimum competencies expected of professionals: 1. Technical Skills – encompass the ability to apply specialized knowledge or expertise. 2. Human Skills – are the abilities to understand, communicate with, motivate, and support other people, both individually and in groups. 3. Conceptual Skills – are the mental abilities that managers must have to understand, analyze, and diagnose complex situations. The moral character and technical competence are viewed as being equally important for worker excellence. The most basic necessary skill for a working professional is a solid competence in the human sphere, in the sphere of work. He/she must have a human maturity so that he/she works with the highest professionalism. Work is done in a spirit of service and love for those people around us. • A worker is expected to work with trustworthiness, integrity, benevolence, and competence. Trustworthiness is very important to managers. Once it is broken, employees will become dissatisfied and demoralized. • Servant leaders go beyond their self-interest and focus on opportunities to help followers grow and develop. They do not use their powers to achieve their goals. • The characteristic behavior of servant leaders includes listening, empathizing, persuading, accepting stewardship, actively developing follower’s potential. Effect of servant leadership: 1. Resulted in higher levels of commitment to the supervisor 2. Increase team potency (a belief that one’s team has above-average skills and abilities. 3. Higher levels of citizenship are associated with a focus on growth and advancement. Lesson 3 : Codes of Ethics Code of Ethics • This is referred to as an "ethical code," that may involve areas such as business ethics, a code of professional practice, and an employee code of conduct. It can also be a guiding principle designed to help professionals conduct business honestly and with integrity. • A code of ethics document may outline the mission and values of the business and how professionals are supposed to approach difficulties. The ethical philosophies are based on the organization’s core values and the standards to which the professional is held. Code of Ethics • The purpose of a code of ethics is to provide guidance and set common ethical standards to promote consistency in behavior across all levels of employment. It is concerned with an individual's moral judgments about right and wrong. Ethical behavior and corporate social responsibility can bring significant benefits to the business. Code of Ethics • Ethical values guide us along a pathway to deal more effectively with ethical dilemmas by eliminating those behaviors that do not conform to our sense of right and wrong and our best rational interests without sacrificing others. Common Practices in Business Organizations Decorum • Decorum is defined as appropriate, polite behavior in a particular society. • Office decorum is about the Do's and Don'ts to be practiced in the workplace. It considers a simple list of guidelines that help in making the office environment a better place to work. Protocol • Protocol means an official set of procedures for what actions to take in a certain situation. • It is the proper procedure of conduct and a standard set of rules that allow employees to communicate with each other. The business protocol is an important aspect of the formation of relationships within a company and between companies. Protocol • It also helps ensure that all employees comprehend their role in the company, their tasks, and challenges on how to act on it accurately and quickly. • The purpose of the business protocol is to encourage employees to act uniformly. Policies and Procedures • Policies and Procedures provide employees a clear understanding of what is being expected of them. • They also provide a fair, predictable, and consistent approach in managing a workplace and its issues. Policies and Procedures • Company policies and procedures are being implemented to protect the rights of the employees as well as the business interest of the employers. • It establishes the rules of conduct within the organization and outlines the responsibilities of both employees and employers. Policies and Procedures • Company policies and procedures are being implemented to protect the rights of the employees as well as the business interest of the employers. • It establishes the rules of conduct within the organization and outlines the responsibilities of both employees and employers. Marketing • Marketing refers to the activities of a company that undertakes to promote the buying and selling of its product and services. • It includes promotion, doing research, advertising, selling, and distribution of the services and its goods. Seven Elements of Marketing: 1. Product 2. Price 3. Promotion 4. Place 5. Packaging 6. Positioning 7. People Bookkeeping • Bookkeeping is a system of maintaining records and data of a particular business with a centralized book of records to balance daily sales and cash receipts as well as to reconcile bank accounts. Bookkeeping • It is considered as the organization of financial information in which you are keeping your records organized and make it easier to locate and provide to appropriate parties. • It is important because it helps with business analysis, a tool used by management to analyze business performance. Features of Bookkeeping a. Recording financial transactions b. Posting debits and credits c. Producing Invoices d. Maintaining and balancing subsidiaries, general ledger, and historical accounts e. Completing payroll Reportorial Requirements • Compliance with this practice is stringent for companies that sell securities to the public, are listed in the stock exchange, or are classified as public companies. • It is stipulated by laws such as the Securities Regulation Code and the Corporation Code of the Philippines. Documentation • Documentation refers to all books, records, files, business records and plans, reports, correspondence, documentation in respect of the agreement, and other financial and customer data. • It helps to tell the narrative for the decision made and how the client responded to different situations. THANK YOU! PRESENTED BY: MS. RICHELLE C. REQUINALA Respect for others Say something Say “thank you.” Participate constructively Respond in a timely manner