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ISB.MBA Handbook 2020-2021 Web

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STUDENT
HANDBOOK
Master of Business Administration
2020 - 2021
2 Introduction
3 Tentative Academic Year
3 Tentative Thesis Schedule
4 The PSO Philosophy
5 Lecture Profiles
7 Student Accounts and
Online System
9 Student Support
13 School Policies
15 Academic Assessments
20 Common Requests
21 Thesis Guidelines
23 Codes of Ethics
1
INTRODUCTION
Prof. Dr. Nguyen Dong Phong
Chairman of UEH Council
University of Economics HCMC
UEH’s International School of Business (ISB) focuses on developing, implementing, and managing internationally co-operative projects for teaching and research
across a variety of business industries. As one of the largest business schools in
Vietnam, ISB offers a range of training courses at undergraduate and postgraduate levels in an international and professional environment. ISB is currently part of
a dynamic network of 12 universities in Australia, New Zealand, Canada and the US
and it continues to expand its partnerships in Europe and America.
All courses offered at ISB are delivered in English. ISB also provides a modern and
dynamic learning environment where students participate in the exchange of
knowledge and experience. The teaching faculty includes international visiting
professors from advanced countries and local professors who have both high level
academic qualifications and substantive industry experience.
Successful completion of ISB programs will provide students with the knowledge,
competence and skills to meet the increasing demands of employers in today’s
challenging business environment.
2
Tentative Academic Year
No.
Group of Knowledge
1
Foundation Skills
2
3
Core
4
Knowledge
5
Units
6
7
8
9
Advanced
Practice
Units
10
Final Business Project
11
Required Unit
Units
Tentative Schedule
Management Skill
Nov 2020 - Dec 2020
Strategic Management
Jan 2020 - Feb 2021
Strategic Marketing Management
Feb 2021 - Mar 2021
Business Accounting
Apr 2021 - May 2021
Corporate Finance
Jun 2021 - Jul 2021
Human Resources Management
Jul 2021 - Aug 2021
Project Management
Aug 2021 - Sep 2021
Problem Solving in Organization
Oct 2021
Business Research Method
Nov 2021 - Dec 2021
Thesis - PSO Living Case
Jan 2022 - Jun 2022
Philosophy
Jan 2022
Tentative Thesis Schedule
Jan 2022
Thesis orientation
Mar 2022
Thesis proposal submission & defense
May 2022
Draft thesis submission & defense
Jun 2022
Official final submission
3
Course Link
Foundation Skills
Management skills
Strategic
Management
Strategic Marketing
Management
Business
Accounting
Project Management
Corporate
Finance
Human Resource
Management
Problem Solving in Organization
Core Knowledge
Advanced
Knowledge
Research Skills
Business Research Methods
Thesis - PSO Living Case
The PSO Philosophy
Problem Solving in Organizations
The main focus of ISB.MBA program is the methodology for problem-solving in organizations
(PSO). It equips graduate business students to develop their competences in business
problem-solving, not just on the basis of written case study but in a real-life context with an
indispensable guide to the design and execution of practical business improvement projects in
real organizational settings.
In ISB.MBA program, the PSO methodology is applied throughout the program in both theory
and practice-based approach. The PSO is applied to master courses in each discipline
(marketing, management, accounting and finance) where students are encouraged to use the
theories to solve cases and complete group projects by the end of each course.
Furthermore, all knowledge and skills gained during the master courses shall be consolidated
in the Master Thesis which is known as an intensive problem solving project. The thesis aims to
identify problems, suggest alternative solutions and propose an action plan for the
organization to solve the problems in a real organizational setting.
P
Problem identification
S
Solution generation
O
Organization of actions
Input
LITERATURE
(Theories)
Interaction
RESEARCH
(Data)
Creativity & Justification
Process
An overview of the PSO Method
4
Lecturer Profiles
Tran Ha Minh Quan
Dean of UEH-ISB
Associate Professor
DBA
Southern Cross University, Australia
Teaching area: Marketing
Douglas Foster
Vice Dean of UEH-ISB
DBA Candidate
Grand Canyon University, USA
Teaching area: Management
Nguyen Thi Mai Trang
Associate Professor
University of Technology Sydney,
Australia
Teaching area: Research Design
Tran Phuong Thao
Vice Dean of UEH-ISB
DBA
Western Sydney University, Australia
Teaching area: Finance
Michael Saram
Director of Winsolutions
MBA
National University of Singapore
Teaching area: Management
5
Lecturer Profiles
Lecturer Profiles
Phan Thi Minh Thu
DBA
Western Sydney University, Australia
Teaching area: Management
Doan Anh Tuan
PhD
Feng Chia University, Taiwan
Teaching area: Finance
Nguyen Dang Lam
Associate Professor
Bloomsberg University Pennsylvania
DM Webster University
Teaching area: HR Management
Ngo Viet Liem
PhD University of Newcastle
Teaching area: Marketing
Ng Eng Wan
FCPA
MBA, Henley Business School, UK
Teaching area: Finance
6
Student Accounts & Online systems
Websites
ISB Student Email account
http://www.isb.edu.vn/ is the primary way
and our study programs.
All students have an official student email
account. This is the official communication
channel between you and the School.
Myisb.isb.edu.vn (MyISB)
All emails from the School will be sent to your
student email account and you must use your
account to contact us.
students can access information related to ISB
Myisb.isb.edu.vn (MyISB) is the online information hub for students. Important notices and
announcements are displayed on MyISB, so
make sure you check it regularly! It allows you
to:
 Download important forms
 View class schedules
 See grades and GPA
 Check exam schedules
 View an unofficial transcript
 Look up courses
You must check this email regularly, otherwise you may miss important messages,
which can have serious consequences, such
as cancellation of your enrolment.
Student email address will follow the below
format: studentID@student.isb.edu.vn (e.g:
22160039@student.isb.edu.vn) and the first
time password is the student’s date of birth
(ddmmyyyy). This email account can be
logged in by using Gmail.
This email account can be linked to any
Gmail, Yahoo, or Hotmail so students are
highly recommended to have their university
emails forwarded to their personal account.
 Search for classes
 See attendance records
Student ID Cards
 Provide feedback on units
Students will be provided with an ISB identifi-
 Look up ISB regulations and policies
cation card that should be carried at all times
Guideline is available at:
when they are on the ISB campus. Campus
http://myisb.isb.edu.vn/?Page=huongdans-
security or ISB staff may ask students to
v_en
show the ID card at any time for safety
purposes.
7
Every student is provided with an account to
UEH Student email account
& E-Library
access to the E-learning online system in order
UEH library is a massive knowledge reposito-
to:
ry which has been built-up since 1976.
 Download necessary learning materials
The UEH online library includes:
 Do online quizzes/ exams
 60.000+ books at UEH library;
 Submit assignments
 360.000+ materials of 6 EBSCO databas-
E-Learning account
 Check for grades
 Connect to other students as well as lecturers
es and 2 ScienceDirect Databases;
 12.000+ international studies, researches,
academic theses, journal articles of JABES
and UEH community
Log in: http://elearning.isb.edu.vn, then click on
the red button Log-in with Google and login
 Other open learning access.
with student email. Students can find more
The UEH email and password is required for
details guideline after log-in.
the full access to the online library.
In case of technical errors relating to UEH
email, kindly contact the UEH Information
Technology department at email:
cntt@ueh.edu.vn OR phone: (08)2838.25726
8
Student Support
More details for this section can be found in your required online courses.
Class Supervisor
ISB works to ensure that all students have the
resources and the guidance they need for
their success. The advising process is a crucial
part of student experience. Class Supervisor
can assist to:
 Clarify academic/career goals
 Formulate an academic study plan
 Clarify university policies and regulations
 Access the appropriate university resources
 Assist in the thesis and graduation process
 Advise administrative and financial
questions
 Helping with other issues
To make an appointment with Class
Supervisor, students are advised to send an
email to assigned Class Supervisor or make a
call during emergency.When you make any
requests to ISB-MBA program officially via
email, you must include her in your receiver
list so that she can help to keep track on your
requests.
You are required to go over your Orientation
materials before contacting her for the
quickest solution.
Ms. Tran Thi Huong Trang
trang.tran@isb.edu.vn
Faculty Room (1st Floor, Pham
Ngoc Thach Campus)
Program Coordinator
The program coordinator will be the one who
informs
students
about
important
announcements on behalf of the school and
processes all your academic requests in terms
Ms. Chu Thi Hong Minh
of back office operations.
isb.mba@isb.edu.vn
Normally, she works solely based on the
028 5446 5555
information requested via ISB-MBA Program
(Line extension: 107)
email (isb.mba@isb.edu.vn) and only meet
with students directly or together with your
class supervisor in urgent or critical issues.
ISB Office (G Floor, Pham Ngoc
Thach Campus)
9
ISB Receptionist
Students can request academic documents
at the reception, 17 Pham Ngoc Thach
campus. It will be issued within 5 – 7 working
days.
 Academic Transcripts feature a list of all
the units a student has completed along with
the final grade earned in each unit.
 Student Confirmation Letters are for
students to confirm their status as a current
student during their time at the university.
 Temporary Certificates of Completion are
for students to confirm their status as having
completing the program and waiting for the
degree to be issued.
You then can contact ISB Receptionist for
Contact: 028 5446 5555 (Line extension: 0)
NOTES: Other method to request academic
documents:
Step 1: Send a request to isb.mba@isb.edu.vn
with appropriate email subject: [Document
name] Request – [Student name]
Step 2: In the email, state clearly how many
copies are requested and in which language
(Eng or Vie)
Step 3: The document should be produced
within one working week.
Step 4: Students are informed by the school
via email to pick up the document and pay a
small administrative fees.
checking your administrative requests such
as status of your documents if they are ready
for picking up and other general information.
10
IT Support
 Mr. Tuan (tuan.nguyen@isb.edu.vn) on MyISB & ISB Student email issues
 The UEH IT Dept. (cntt@ueh.edu.vn) or hotline (08)2838257263 on UEH
E-library, UEH Student email & E-learning issues
You are advised to follow the following steps when facing IT problems:
1. Take a screenshot of your problem
2. Send an email including the picture along with the brief description of
the problem to the correct technical support person (cc your class supervisor)
3. Wait for their response and inform your class supervisor if the issues
are not solved after three days
If the problem relates urgently to your study, please also send an email to inform
your lecturer to avoid miscommunication and unwanted penalty.
11
Tuition Payment & Accounting Support
Before each academic period at ISB, announcements of tuition fee payment will
be posted on MyISB.There are four methods to make tuition fee payment:
 Deposit tuition directly at Phuong Dong Bank (OCB) - 17 Pham Ngoc Thach,
Ward 6, District 3, HCMC and:
 Bank account: Truong Dai hoc Kinh te TP. Ho Chi Minh
 Account number: 0036100000119009
 Branch: Gia Dinh (phong giao dich Duy Tan)
 Transfer content: student’s full name, student ID number
 Transfer the tuition using Internet banking:
 Bank account: Truong Dai hoc Kinh te TP. Ho Chi Minh.
 Account number: 0036100000119009
 Branch: Gia Dinh (phong giao dich Duy Tan)
 Transfer content: student’s full name, student ID number
 Make an online payment by logging in to OCB Online account at
http://ebanking.ocb.com.vn. Contact any OCB branch or call 028.38244497 for
more detailed information.
 Card payment by coming directly to ISB Accounting Department.
Students who have not paid their tuition fees by the due date will have an
encumbrance placed on their student records. In order to have this
encumbrance lifted, all outstanding fees must be paid. If you have this
encumbrance:
 Your enrolment in the current session may be cancelled.
 You may not be able to re-enrol for the next teaching session.
 We will not issue academic documents or transcripts related to your
enrolment.
 You will not be able to graduate.
Students are advised to keep a record of payment for confirmation purposes.
12
School Policies
Students can find information regarding academic policies and
regulations at MyISB. It is students’ responsibility to familiarize
themselves with and abide by these regulations during the time as
an ISB student. Violation may result in academic or disciplinary
punishments. A full copy of the ISB Policies Handbook can be
found online, or at ISB Office.
Enrollment
Students are announced clearly about the registered courses,
schedule, course structure, enrolments’ requirements, and
examination’s requirements before the beginning of the semester
at MyISB.
Students must be formally enrolled before officially participating
in classes and all ISB activities by the approved census date which
is published on MyISB.
For successful enrolment, students need to:
 Register and make sure they are enrolled correctly in each
session via MyISB.
 Inform Class Supervisor in regarding to any errors or omissions
before the approved census date. Any adjustments after the
approved census date will not be solved unless there are
unexpected circumstances.
Students must check schedules on MyISB, attend the right classes
and are not allowed to change the classes or units without the
school’s approval.
 Common Request
Requests
Relevant form
Notes
Enrol/Drop a unit
Add/drop subjects request form
To add a subject: Submit the form before the
census date announced each quarter/semester
on myisb.isb.edu.vn website
To drop a subject: Submit the form at least 1
week prior to the starting date of the subject
 Submit relevant forms to ISB Submission Box for ‘Forms’ at
the Reception. All forms are available on MyISB.
13
Students may withdraw from a unit without academic penalty
before the approved census date. Students formally withdrawing
from units after the approved census date will automatically incur
an academic penalty (Fail Discontinued). Students who withdraw
due to extenuating circumstances may apply in writing to the Class
Supervisor for consideration of withdrawal without academic
penalty.
Deferment
Students who want to defer from the course must:
 Have completed at least 1 semester at ISB.
 Have accumulated GPA not lower than 5.0.
The University permits students to take a maximum of 12 months
leave of absence during the course and must enroll in units by the
same date continuing.
Students who have not returned after the deferment will be
regarded as having abandoned their course (which means their
names will be deleted from ISB’s system and they will be no longer
ISB students). Students cannot re-enroll after being abandoned or
resigning from the course. They need to re-apply for admission.
On the other hand, if students want to extend their deferment, they
are required to contact isb.mba@isb.edu.vn to inform about their
situation.
 Common Request
Requests
Defer from the course
Resume study
after deferment
Relevant
form
Request for Deferring the
Course form
Request for
readmission
Notes
Submitting at least 1 week
prior to the starting date of
the quarter/semester.
Students will receive an
official deferred decision via
email after completing the
application.
Contact Class
Supervisor for
information
 Submit relevant forms to ISB Submission Box for ‘Forms’ at the
Reception. All forms are available on MyISB.
14
Academic Assessment
Students’ performance will be evaluated in a progress by a set of assessment tasks which is
transparently indicated in the Learning Guide at the beginning of each unit.
The total mark is the average mark weighted by proportion of each assessment task in a unit.
Assessment task could be attendance, individual assignment, group assignment, seminar,
mid-term examination and final examination.
Students can pass the course if result is over 4.0. However, your GPA must be 5.5 to meet the
thesis requirement and graduation requirement. Otherwise, students need to retake the course
which is under 5.0.
Some units have threshold requirements which leads to grade of fail if students violate, even
though the total mark could be higher than 4.0.
Students will face to mark deduction or even receiving a grade Zero (0) if they violate academic
dishonesty such as cheating and plagiarism.
GPA standing for Grade Point Average is the average grade of all units in an award, weighted by
the credit points of each unit following the formula:
with
: Total mark of Unit i
: Credit points of Unit i
: Total number of credit points
accumulated in an award
Late Submission of Assessment
Coursework and assignments are expected to be completed within the stated time frame. No
late assignments will be accepted unless prior authorization granted by the coordinator. In
case such an authorization is not granted, grade deduction will be applied.
The administrator may decide not to accept assignments that are not submitted within 3 days
after the assignment due date. However, if there are extenuating or unforeseen circumstances,
an exception may be granted at the discretion of the unit coordinator and based on a Special
Consideration Application for assessment task extension.
All quizzes and the final exam must be taken on the assigned dates. If there are extenuating or
unforeseen circumstances, the program administrator must be contacted prior to the quiz or
exam dates to authorize a make-up if required. No make-up quiz or exam will be accepted
unless a prior approval granted by the unit coordinator based on a Special Consideration
Application for a supplementary examination.
15
Examination
Students should present at the examination room 20 minutes before the starting time. Students
arrive late from 15 minutes onwards after the beginning of the exam will not be allowed into the
exam venue.
Final exam detailed schedule will be available on MyISB from session 4 of the semester. Students
can log in to MyISB and double check. If there is any issue, students are required to contact
Program Administrative Team via isb.mba@isb.edu.vn.
Common Request
Defer final exam
Requests
Absent from the exam
*Attend the final exam of
the subject in a later semester
Relevant form
Notes
Request form for absence from
examination
Request form for deferred
examination
Submitting at the latest of 3
days after the final exam date
Submitting in week 3 of the
semester, when the subject opened
Exceptional circumstances:
inform Class Supervisor via
email mbus@isb.edu.vn or via
phone call/ message
Exceptional circumstances: Testing
Department will consider about
opening second examinations for
the students
 Submit relevant forms to ISB Submission Box for ‘Forms’ at the Reception. All forms are available
on MyISB.
Review of Grade
There may be instances when a student believes that their final grade in a unit does not correctly
reflect their performance against the criteria. Students seeking review of assessment should, in the
first instance, approach the lecturer responsible for the marking of that assessment item. If
students are unable to resolve it with the lecturer involved, they can apply for a formal Review of
Grade procedure.
Student will be notified of the outcome of their Review of Grade via their student email account.
Where a student’s review of grade results in a change of grade, the prescribed charge will be
refunded.
Common Request
Requests
Review of Grade
Relevant form
Request for Review of Grade Form
Notes
Submitting within 15 working days of the result being released via MyISB
 Submit relevant forms to ISB Submission Box for ‘Forms’ at the Reception. All forms are available
on MyISB.
16
Academic Standards of
Progress
ISB maintains a system to monitor the
academic progress of its students. The
purpose of this system is to identify students
who are having academic difficulty so that
the University can intervene to ensure that
they are getting the most out of their
educational opportunities. If a student is
struggling to maintain a certain academic
standard, ISB may intervene in a number of
ways including limiting the number and type
of classes that student can take. In some
cases, ISB may ask a student to take a leave
of absence from the university, or expel the
student from the university altogether.
Common Request
Requests
Ask permission to be
absent from a session
Relevant form
Request form for leave of
absence & support papers
or evidences
Notes
Submitting at the latest of
3 days after the session
Attendance
It is recommended that students attend
all scheduled class in order to succeed in
the unit. UEH-ISB policy requires
students
to
sign
the
follow-up
attendance book before entering the
classes.
Class attendance is compulsory and
students should provide reasons as well
as evidence for the failure to attend the
class on a particular lecture/workshop
session. Students are required to attend
a minimum of 80% of all classes in order
to secure class assessment marks and be
able to sit in the final exams.
Arriving to class late by 15 minutes at the
beginning, arriving late by 5 minutes
after the break, or leaving prior to the
scheduled end time without the
permission of the lecturers will equate to
an absence. Grade reductions for the
unit will be assessed when final grades
are assigned if the above absence rule is
violated during the unit.
 Submit relevant forms to ISB
Submission Box for ‘Forms’ at the
Reception. All forms are available on
MyISB.
17
17
Email Etiquette
Dress Code
Your lectures/ISB staff receive
many emails each day. In order to
enable them to respond to your
emails appropriately and in a
timely fashion, students are asked
to follow basic requirements of
professional communication.
As part of UEH, the International School of
Business was established to create a world-class,
modern and dynamic educational environment.
Therefore, student appearance is considered one
of a significant importance.
Firstly, all emails should have a
concise and descriptive title,
including the class and name of
the unit you are enquiring about as
your lectures may be teaching
more than one unit/class. Students
need to be clear about the
intention of their emails, use
appropriate tone and language,
proof-read what is written in the
email before sending it.
Students should also allow 3-4
working days for a response
before following up. If the matter is
legitimately urgent, you may
indicate this in the email subject
header but be sure that the email
does
require
an
immediate
response
before
using
this
strategy. If your email request is
complex and requires a lengthy
response it may be probably best
to make an appointment with your
lectures/ISB staff to meet in
person.
We do not intend to set the specific type of clothes
to be worn to school, but occasionally find it
necessary to say what shall NOT be permitted.
 Shorts are not allowed at the school. Skirts &
dresses must be worn on the waist or hips and
no more than 10 centimeters above the knee.
 Clothing that exposes underwear, underwear
worn as outerwear, lack of underwear are not
excepted.
 Shirts/sweaters must cover the midsection,
front and back, and have a modest or
appropriate cut or neckline.
 Footwear is required, preferably shoes or
sandals.
 Tops must be long enough to cover the
mid-section when arms are raised above the
head. Clothing which exposes the midriff will
not be permitted.
 Clothing that displays inappropriate writing,
pictures, or references or infers inappropriate
material.
 Headgear, sunglasses, and headphones or
earphones may not be worn in class or during
indoor activities.
Electronic Device Use
Cell phones will be turned off or switched to vibrate mode before class starts. No phone calls
or text messaging are allowed inside classroom during class time. Portable listening and/or
music devices may not be operated in the classroom. Headphones and/or ear buds of any type
may not be worn while in the classroom whether operating or not. Laptop PCs are not
permitted unless specifically authorized by the lecturer exclusively for note taking. If students
are in violation of these policies they will be excused from class and an absence will be
assessed.
18
Summary of Common Requests
Requests
Enrol/Drop a unit
Relevant Form
Add/drop subjects request
Form
Instructions
To add a subject: Submit the
form before the census date
which has been announced
each quarter/semester on
myisb.
To drop a subject: Submit the
form at least 1 week prior to the
starting date of the subject.
Defer from the
course
Request for Deferring the
Course Form & supporting
papers or evidences
Submitting at the latest of 3
days after the final exam date
Resume study after
deferment
Request for readmission Form
Inform Class Supervisor
Absent from the
exam
Request form for absence
from examination
Submitting at the latest of 3
days after the final exam date
Defer final exam
Request form for deferred
examination
Submitting in week 3 of the
semester which has the subject
opened
Review of Grade
Request for Review of
Grade Form
Submitting within 15 working
daysof the result being released
via MyISB
Absent from a
session
Request form for leave of
absence & supporting
papers or evidences
Submitting at the latest of 3
days after the session
Academic Transcripts
None
Contact ISB Reception
Issued within 5 – 7 working
days
Student
Confirmation Letters
None
Contact ISB Reception
Issued within 5 – 7 working
days
19
Thesis Guidelines
Thesis Orientation
Week 1
Proposal
Submission &
Defense
Week 9 - 10
Final Submission
& Defense
Week 19 - 20
Official
Submission
Week 24
Thesis Registration Eligibility
Final Defense Eligibility
Students must have completed AND
passed the two research units.
Students must have completed AND
passed all required subjects in the
program with the minimum GPA of 5.5.
Overall Procedures
Event
Activities
Important Notes
Thesis
orientation
An orientation workshop is held
for instructing students on Final
thesis
Students need to register in order
to officially enrol in the Final
Thesis
First meeting
with supervisor
Students receive an
announcement about the
assigned supervisor and first
meeting arrangements
Each supervisor has different
supervising method and schedule.
Students must attend the first
meeting to be informed about the
supervisor’s arrangements
Students are announced about
the submission deadline for
upcoming defense date
Before Defense
Students are announced about
the official defense date, time
and venue; as well as the
presentation slides submission
deadline
Student must strictly follow
submission requirements (See
Detailed Procedures*)
Students are only allowed to use
the slides submitted by the
deadline
Defense Date
Students attend the thesis
defense panel at the assigned
time
Students wishing to attend other
presentations must arrive at the
beginning of the defense session
After Defense
Students are informed if the
defense is successful and receive
the comments on their thesis
 Successful Proposal defense:
proceed to Final defense
 Successdul Final defense:
proceed to complete graduation
procedures (See Detailed
Procedures*)
20
Detailed Procedures
This information will be provided in details in emails coming to you during the thesis
and graduation period.
Submission for
Proposal Defense
Submission for
Final Defense
Requirements
Important Notes
4 Hard copies
Two sided, A4 paper size
Confirmed by thesis supervisor via his/her
email to the School
Soft copy
Submitted on E-learning
6 Hard copies
Two sided, A4 paper size, binded with
cover page
Academic Profile
Following the sample provided
Thesis defense form
Following the sample provided, signed by
supervisor
Soft copy
Submitted on E-learning
Soft copy of final thesis
Submitted on E-learning
Commitment letter
Following the sample provided
Information Form
Following the sample provided
Summary of corrected
contents
(if available)
Modify the thesis based on the comments
and summarise all corrected contents
Following the sample provided
Graduation
Procedures
Submitting 1 hard copy & 1 CD containing
the soft copy to UEH Library (Nguyen Tri
Phuong Campus)
Receiving the receipt from the library
Library Receipt
Hard copy requirements:
 One sided
 Binded with Hard cover (following the
sample provided) in Black board green
color, Bronze gold printed text
21
Code of Ethics
Conduct
The University is a large environment of communication where students work with their friends,
lecturers, staff and other visitors. The University expects students to conduct themselves
confidently, honestly and respectfully in all situations, whether in spoken communication or
written statements.
Any behaviors which are inconsistent to Code of Conduct Policy will be under Misconduct Policy
and face to disciplinary punishment from the Disciplinary Committee.
Conduct Towards Relations
Students at ISB should feel safe and comfortable expressing their ideas and opinions without the
threat of harassment or intimidation. The principle of “Freedom of Expression” will be observed by
all ISB students and community members. Students are encouraged to engage others in
thoughtful and meaningful dialogue while refraining from acting or using language with malicious
intent (see Respect and Inclusion in Learning and Working Policy).
Conduct towards Relations includes, but not limited to:
 Behave in a kindly, friendly, polite and appropriate manner in accordance with
Vietnamese tradition / culture;
 Be available to support newcomers and disable person;
 Respect all lecturers, administrators, staff, fellow students and any visitors to the ISB
campus;
 Behave respectfully when representing ISB or any of part of the school, including clubs
and sports teams, at off-campus events;
 Respect and learn how to conduct with difference in culture;
 Be civilized in email and appeal;
 Avoid Discrimination, Harassment, Vilification and Victimization;
 Avoid Intimidation and Bullying.
Conduct Towards University Policies
Students are expected to:
 Familiarize themselves and comply with the UEH-ISB Policies;
 Avoid violating discipline due to unknown or misunderstand the University Policies;
 Apply specific rules in functional departments such as Library and IT lab;
 Absolutely do not produce, store or use alcohol and drugs in the University (see
Alcohol and Drugs Policy);
 Absolutely not bring or use illegal substances and dangerous chemical which can
cause injury and explosion in the University. For example, petroleum, gasoline and
acids;
 Absolutely not bring or use dangerous tools or weapon in the University;
 Absolutely avoid adverse behaviors which seriously influence on the community
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security such as underlying conflict, acrimonious argument and fighting.
Conduct Towards Academic Honesty
Students are expected to maintain the highest standards of academic integrity. Students are
expected to:
 Be responsible to read, comprehend and implement course requirements which is
transparently written in the Unit Outline and Learning Guide (including threshold
requirements, plagiarism and deadline for assignments);
 Be responsible to their progression in the University and seek advice promptly to
improve poor-performance;
 Be updated to University information via website, notice board and Student
Representatives;
 Perceive that effective learning is based on knowledge sharing. Selfishness is not
welcome because this can limit their knowledge absorption and leads to one-side
thinking;
 Perceive that the satisfied learning outcome is resulted from the harmonious
interaction between learners and facilitators;
 Perceive that self-directed-learning under facilitation from lecturers plays an
important role in effective study;
 Be honest in all academic work including assignments, examination and research;
 Absolutely avoid plagiarism violation and cheating in examination;
 Do not use gadgets such as mobile phone, camera, iPod ... in class except for
permission and emergency circumstance.
If students are unclear about what might constitute academic dishonesty, they are
encouraged to consult their lecturer or Student Service. Students should be aware that
ignorance is not an acceptable defense for academic dishonesty.
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Conduct Towards University View and Property
Students are expected to be responsible for the University View and Property. Graffiti and
defacement of school property is unacceptable and a violation of ISB Regulations. Students face
to compensate for the costs of the damages resultant from their behavior.
Students are required to:
 Keep the University environment pure and tidy;
 Protect the University Property against damage and loss;
 Not write on tables, chairs, walls and other property;
 Not waste of electricity, water, other resource;
 Promptly report to the University any damage, loss or violation.
Misconduct
The University is a large educational environment where students experience their study and
extracurricular activities. For a healthy educational environment, the ISB expects all students
avoid violating misconduct behaviors including General Misconduct, Academic Dishonesty and
Misconduct in Extracurricular Activities. Any violation of Misconduct Policy will lead to
disciplinary punishment (which is available on MyISB), even suspension and termination.
General Misconduct behaviors includes, but not limited to:
 Late for school;
 Absence without permission;
 Make noise, do personal work in class;
 Disrespectful to lecturers and staff;
 Consuming alcohol, smoking, gambling in the campus;
 Distribute, access, use depraved products or participate in superstitious activities, illegal
religious activities;
 Trafficking, distributing, storing, hiding, abusing or inducing others to use drugs;
 Storing and trafficking weapons, explosives, illegal substances and prohibited goods
prescribed by the state;
 Invite bad elements to campus, dormitory who adversely harm to security and order in the
school;
 Stealing property; storing, selling stolen assets;
 Organizing or participating in fighting which causes injury;
 Inciting or inducing others to protest, writing pamphlets, illegal posters.
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Academic dishonesty
Academic dishonesty includes lying, cheating, stealing, plagiarism and using unauthorized
materials on any assignment, quiz or exam.
The act of lying is to intentionally provide false information or a false statement. Lying, in both
academic and non-academic activities, is impermissible.
Cheating is acting dishonestly in order to gain an unfair advantage. Cheating in assessment tasks
includes, but is not limited to:
 Giving or receiving unauthorized aid on any assignment, quiz, or exam
 Communicating in an examination, or other test, with other candidates;
 Bringing into the examination room unauthorized materials or devices;
 Using an electronic device (including mobile phones);
 Writing or advising for an examination answer outside the examination room;
 Attempting to read or copy other students’ examination answer;
 Using the same material from work previously submitted for another course unless the
student has permission from the lecturer to do so.
 Impersonating another student, or arranging for anyone to impersonate a student, in an
examination or other assessment task.
Plagiarism is when a student uses ideas or words from another author or source and represents
them as his or her own. This is considered cheating and is taken very seriously at ISB as a case
of Academic Misconduct. Students caught plagiarizing on an assignment will receive a score of
zero for that assignment and may face additional repercussions for Academic Misconduct.
Students are required to always properly cite the original source of the material used in his or her
work (Referencing Styles Policy)
Stealing is the act of taking without permission and without intention to return. The prohibition
of stealing includes property of any nature as well as academic work.
Misconduct in Extracurricular Activities
Misconduct in Extracurricular Activities includes behaviors that harms to organizing activities,
but not limited to:
 Propagating inconsistently to the activity’s content and objective;
 Withdrawal from a competition/ activity after successful registration without any relevant
reason;
 Cheating in competitions, contests, festivals;
 As a member club/ team, but did not participate in the group activities;
 Other adverse behaviors.
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UNIVERSITY OF ECONOMICS HO CHI MINH CITY
INTERNATIONAL SCHOOL OF BUSINESS
17 Pham Ngoc Thach Street, District 3, Ho Chi Minh City
Tel: (028) 54465555 | Website: www.isb.edu.vn
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