SuperSkills Accreditation Workshop Facilitator’s Guide
Zoom cards activity
Total activity duration: 30–45 minutes
Your role
Brief and setup: 5 minutes
• Observe the activity looking out for how individuals
communicate with one another; does anyone take the
lead, do they talk over one another, do they implement
a process, what body language are you noticing, etc.
For the activity: 15–30 minutes
Review and debrief: 10 minutes
Running the activity
• Explain the activity:
– Each person will be given a number of images.
– Without looking at each other’s images, the group
must put the images in the correct sequence
face down.
– Explain that there is a link between all the images and
that there are no duplicates.
– Don’t let them know it’s called Zoom – it gives it away!
• Hand out images to each participant (make sure they’ve
been shuffled beforehand). Encourage them to study the
details of the image so this will help them put them
in order.
• All the cards have to be handed out – because each one is
a vital part of the overall story (there are 31 in total).
• Once they are ready, they can begin the activity.
• When the group believes that they have put the images
into the correct sequence, the images should be laid
on the table/floor in order, face down.
• Turn the images over one by one so that they can see
if they got it right.
• If there are any mistakes, let participants correct the order
and then go through the sequence again so that they
understand the full story.
Rules
• Participants are not allowed to show anyone else their
image at any point
• Participants are able to describe their image or
demonstrate through actions – but they cannot show them
at any point.
• As the sequence of images is agreed by the group, the
cards should be laid down on the table/floor in sequence.
Once a card is down it cannot be picked up again
• If they are struggling, you can give them clues, withhold
saying that the activity is called Zoom for as long as
you can.
Learning outcomes
• How good conversation is critical to solving the problem.
• Communication – the five Super-Skills in action.
• Team work/collaboration.
Variations
• For smaller groups, you can give each participant more
than one image.
• You can make the activity more competitive and measure
team performance by the number of images that are in the
wrong sequence.
• You can enforce a time limit to increase the difficulty.
• Remember that all cards have to be handed out for the
exercise to work!
Debrief
The task is to draw out the five Super-Skills from the debrief.
• Presence – was everyone fully present and engaged
during the exercise?
• Hyper-awareness – how were people feeling?
How did that impact the exercise?
• De-coding – how skilled was the group at listening
to all opinions?
• Voicing – did everyone contribute?
Were all voices heard?
• Flow Control – was a there a structure or a process
to the conversation?
1
2
1
2
Correct
'Zoom' Sequence
The CorrectThe
'Zoom'
Sequence
SuperSkills Accreditation Workshop Facilitator’s Guide
Zoom cards activity
7
7
1
1
2
3
4
2
3
8
8
4
3
4
The CorrectThe
'Zoom'
Correct
Sequence
'Zoom' Sequence
Correct card sequence
13
7
7
1
1
1
2
2
2
3
8
8
4
3
14
13
9
9
4
5
14
10
10
6
5
5
6
6
1
19
13
7
7
8
8
9
3
3
4
4
5
7
8
13
14
14
9
10
10
5
10
9
11
13
14
19
15
14
9
10
10
5
5
6
6
14
15
11
20
16
20
16
11
12
12
20
21
17
21
2
25
26
26
21
17
21
17
22
18
22
18
25
26
23
23
31
27
23
28
29
29
29
29
30
30
30
30
30
4
30
30
24
4
4
29
31
4
24
24
4
29
29
28
24
23
3
28
24
28
28
27
23
24
28
3
28
24
27
23
23
27
3
27
22
18
3
27
27
3
2
26
2
25
18
18
22
18
22
22
18
17
17
26
21
17
26
22
21
17
2
25
25
19
15
11
26
25
21
12
1
19
15
16
2
1
20
16
12
16
1
19
20
16
19
15
11
12
12
12
25
13
9
20
16
15
11
1
13
20
19
15
11
6
6
5
5
5
SuperSkills Accreditation Workshop Facilitator’s Guide
Zoom cards activity
Suggested questions to ask
1 How was that?
2 What communication methods did the team use?
3 What did your team do well when you discussed the
sequence of images?
4 What didn’t work? Suggest this was all about the team
having a great conversation … subtly use this as a way to
start teasing out the Superskills.
5 Presence
Was everyone fully engaged?
If not, why not?
How did that impact on other members of the group?
6 Hyper-awareness
Was there anything that frustrated you?
How did that show?
Could you sense frustration in others?
How?
7 De-coding
Did others in the team listen to your opinion?
Did the group seek everyone’s input?
Were people building on suggestions?
8 Voicing
Did everyone have their input?
How did you handle differences of opinion?
Did one or a few people dominate the conversation?
How did he others feel about that?
9 Flow Control
Did anyone emerge as a leader?
How did having a leader help?
Did you agree on an approach to solve the puzzle?
How did you keep focused as a group on the task and not
get diverted?
Finally explain the origins of the exercise – a kid’s book
called Zoom by Banyai Istvan.
Observations