SACAI
BUSINESS STUDIES
TERM 1 - TASK 2 - TEST
COPYRIGHT RESERVED
BUSINESS STUDIES
2022
GRADE 12 – TERM 1
GRAAD 12
TASK 2 - TEST
Time Allocation : 90 Minutes
Total : 100 Marks
This document consists of 8 pages
SACAI
BUSINESS STUDIES
TERM 1 - TASK 2 - TEST
COPYRIGHT RESERVED
LEARNER INSTRUCTIONS:
Read the following instructions carefully before answering the questions.
1.
This question paper consists of THREE sections and covers all main topics.
SECTION A: COMPULSORY. Answer ALL the questions in this section.
SECTION B: Consists of TWO questions. Answer ONE question in this section.
SECTION C: Consists of TWO questions. Answer ONE question in this section.
2.
Read the instructions for each question carefully and take note of what is
required.
3.
Number the answers carefully according to the numbering system used in this
question paper. No marks will be awarded for answers that are numbered
incorrectly.
4.
Except where other instructions are given, answers must be written in FULL
sentences.
5.
Use the mark allocation below as a guide when answering each question.
6.
Write neatly and legibly.
7.
Good luck!
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BUSINESS STUDIES
TERM 1 - TASK 2 – TEST
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SECTION A
Answer ALL the questions in this section.
QUESTION 1:
1.1
Various options are provided as possible answers to the following questions.
Choose the answer and write only the letter (A–D) next to the question
number for example: 1.1.6 D etc.
1.1.1 This Act requires a business to conduct affordability assessment to
ensure that the customer has the ability to meet his or her obligation:
A.
B.
C.
D.
Employment Equity Act.
Compensation for Occupational and Diseases Act.
Consumer Protection Act.
National Credit Act.
1.1.2 This kind of remuneration is only received after a task is completed by the
worker:
A.
B.
C.
D.
Piecemeal.
Salary.
Time-related payment.
Bonus.
1.1.3 The using of illegal methods to pay less tax, is known as:
A.
B.
C.
D.
Unauthorised use of funds.
Tax evasion.
Tax avoidance.
Tax reconciliation.
1.1.4 A problem-solving technique where a team of experts are given
questionnaires to obtain their opinions without bringing them together:
A.
B.
C.
D.
Force field analysis.
Brainstorming.
Delphi technique.
Nominal group technique.
1.1.5 The business adds new products or services that are unrelated/ different
to existing products, but which may appeal to existing/current customers:
A.
B.
C.
D.
Horizontal diversification.
Conglomerate diversification.
Market penetration.
Forward integration.
Page 3 of 8
(5x2=10)
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BUSINESS STUDIES
TERM 1 - TASK 2 – TEST
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1.2. Complete the following statements by using the word(s) provided in the list
below. Write only the word(s) next to the question number (1.2.1 – 1.2.5) in the
ANSWER BOOK.
Fringe, Double, Divestiture, Retirement, One and a half, Ethical,
Retrenchment, Liquidation, Professional, Compulsory.
1.2.1. ………………………. is when an employee reaches a certain age (normally
65) and does not have to work anymore.
1.2.2. Additional contributions made by the employer to a medical scheme for an
employer is known as ……………. benefits.
1.2.3. …………… behaviour includes guidelines on employees’ appearance,
communication, attitude, responsibility, etc.
1.2.4. Lorna’s Enterprises used ….............. as part of a defensive strategy when they
stopped operating and sold all their assets to pay off debts.
1.2.5. Lorna received ……………… of her normal rate of pay for working on a public
holiday.
(5x2=10)
QUESTION 1: [20]
TOTAL SECTION A: [20]
Page 4 of 8
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BUSINESS STUDIES
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SECTION B
Answer ONE of the questions in this section.
QUESTION 2:
2.1. Read the scenario below and answer the questions that follow.
Phumba Manufacturing
Elana and Sam are employees in the same department at Phumba Manufacturing.
They do the same work, but Sam earns more than Elana. She is unhappy and
demands to earn the same salary as Sam. She feels that Phumba’s Manufacturing
is not complying with the Employment Equity Act (EEA), 1998 (Act 55 of 1998).
2.1.1. Explain the main purpose of the Employment Equity Act (EEA), 1998 (Act 55
of 1998) with specific reference to Elana's claim of Phumba’s Manufacturing
non-compliance with this Act.
(4)
2.1.2. Evaluate the impact of the EEA on businesses in general.
(6)
2.2. Explain the provisions of the Basic Conditions of Employment Act (BCEA), 1997
(Act 75 of 1997) in terms of:
2.2.1. Sick leave.
2.2.2. Annual leave.
2.2.3. Maternity leave.
(6)
2.3. Answer the following questions on SETA’s:
2.3.1. What does the acronym SETA stand for?
(1)
2.3.2. Explain how SETA’s are funded.
(4)
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2.4. Read the scenario below and answer the questions that follow.
LORNA’S Salon
LORNA’s Salon advertised a vacancy on the business’s social media page. Many
applicants submitted their application forms online. LORNA’s Salon conducted
preliminary interviews to select suitable candidates and then compiled a shortlist of
five candidates.
2.4.1. Identify the type of recruitment used by LORNA’s Salon. Motivate your answer
by quoting from the scenario above.
(3)
2.5. Read the scenario below and answer the questions that follow.
Lorna, who operates a hair salon, wants to employ two new workers. She is not
sure how to draw up legal employment contracts for these workers.
2.5.1. Define the term employment contract.
(2)
2.5.2. Suggest any TWO possible reasons for terminating an employment contract.
(4)
2.5.3. Discuss the TWO components of the of the job analysis.
(4)
2.5.4. Discuss the purpose of an interview as an activity of the human resources
function.
(6)
TOTAL QUESTION 2: [40]
QUESTION 3:
3.1. State the problem-solving technique represented in EACH of the following
statements:
(6)
3.1.1. Ben gives his employees the opportunity to suggest ideas randomly which are
then written on a flip chart.
3.1.2. The management of Lorna’s Salon have listed the advantages and
disadvantages of changing their business structure.
3.1.3. The employees of Lorna’s Salon have been requested to generate quietly as
many ideas as possible and then to share them with other employees.
Page 6 of 8
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3.2. Read the scenario below and answer the questions that follow.
Fancy Fashion
Fancy Fashion specialises in selling women's evening dresses. The business's
sales are declining and they are losing customers to businesses that sell similar
products. Fancy Fashion’s management wants to design a creative marketing
campaign that will increase the sales and attract new customers.
3.2.1. Name the problem-solving steps to address Fancy Fashion’s challenges.
(6)
3.2.2. Discuss the advantages of creative thinking in solving Fancy Fashion’s
problems.
(6)
3.2.3. Recommend ways in which businesses may create an environment that
promotes creative thinking in the workplace.
(6)
3.3. Read the scenario below and answer the questions that follow:
Computer Whizz
Computer Whizz provides computer services to small businesses. The manager
often needs to tell the staff to stop accessing social media and replying to personal
emails during working time.
3.3.1. Quote ONE unethical business practice from the scenario above.
(2)
3.3.2. Recommend ways in which Computer Whizz can address the type of unethical
business practice identified in QUESTION 3.3.1.
(6)
3.4. Explain how businesses should apply the following King Code principles:
3.4.1. Accountability.
(4)
3.4.2. Transparency.
(4)
TOTAL QUESTION 3: [40]
TOTAL SECTION B: [40]
Page 7 of 8
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BUSINESS STUDIES
TERM 1 - TASK 2 – TEST
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SECTION C
Answer ONE question from this section. Clearly indicate the question number of
each question that you choose.
QUESTION 4: BUSINESS ENVIRONMENTS: (LEGISLATION)
The Labour Relations Act (LRA), 1995 (Act 66 of 1995) regulates the relationship
between employers and employees. Businesses that do not comply with this Act
may face stiff penalties.
With reference to the above write an essay on the following aspects of The Labour
Relations Act:
•
Outline the purpose of the Labour Relations Act (LRA).
•
Describe any FOUR actions that can be regarded as discriminatory according
to the LRA.
•
Evaluate the impact of the LRA on businesses.
•
Suggests practical ways in which businesses can comply with the LRA.
[40]
QUESTION 5: BUSINESS OPERATIONS (HUMAN RECOURCES)
The recruitment and selection procedures must comply with the Employment
Equity Act, 1998 (Act 55 of 1998). The human resource activity must comply
with this Act when making new appointments. They should also know the
legal requirements of the employment contract.
With reference to the above write an essay on the following aspects of Human
Resource Management:
•
Discuss the selection procedure as one of the human resource activity.
•
Advise businesses on the benefits of inducting new employees.
•
Evaluate the impact of internal recruitment on businesses.
•
Advise businesses on the legal requirements of the employment contract.
[40]
TOTAL SECTION C: [40]
GRAND TOTAL: [100]
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