Uploaded by Md. Samin Islam Chowdhury

MGT 251

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Chapter 1
Management in organization:
Input from the environment:
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Human resources
Financial resources
Physical resources
Informational resources: Before starting own organization we need to find out
information related to my idea. So that we can get a solid idea about the market where we
are going to apply our idea.
Planning and decision making: Setting the organizations objectives and develop the plane.
Decision making is the part of the panning process. Another key thought of decision making is
the act of choosing the best alternative among from the different alternative. Process of this part
is:
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Recognizing the problems
Identify the alternative
Comparing the alternatives
Them choosing the best alternative
Implementing
Follow up
Roles of a manager: There are three different roles of a manager.
1. Interpersonal role: Key thought of this interpersonal is “Human relation with one to
another”. Under this role there are three different roles
 Figurehead: It is basically known as symbolic expression. For example when
you elaborate your new plan through arranging a new ceremony or any graceful
event, you just initiate your new plan.
 Leader: It is known as encouraging my stuffs so that they can improve their
productivity or perform in a very superior way.
 Liaison: Coordinating my task. For example in a company there are 2 project is
running and both of them depends on one with another. To accomplish my goal I
need to coordinate these project perfectly. Let’s assume those 2 department is
Marketing and HR. If marketing department don’t know what is running under
the HR department or the HR department don’t know what is happening within
the Marketing department then numerous difficulties con be arise.
2. Information role: Key thoughts of this portion is “You have to gather all the information
needed in order to face different kind of challenging situation. There are 3 different role
under this role:
 Monitor: Key thought of this portion is scanning the industry growth. To avoid
any possible difficulties we have to scan the organizations report in regular basis
so that we can find out the potential opportunity of that particular industry and
have a clear idea about the market. So when someone is putting money on an
industry we have to monitor the reports of that industry.
 Disseminator: Transferring the information. It is one of the most crucial fact now
days. In an organization there are different levels such as Top level, Mid-level and
working class. When the top level take any decision they need to transfer it to the
mid-level manager so that they can transfer it to the first level managers. So if an
organization want to transfer the information properly then need to have a proper
and constructive communication channel.
 Spoke person: A company’s representative whose work is to explain the
company’s future growth plan or future companies objectives to the audience.
3. Decisional roles: Key thought “Act of choosing the best possible alternative. There are
four different role under this role:
 Entrepreneur: It is basically known as developing the new idea. A manager
always need to focus on the innovation process for his/her organization to
compete in the market with other organizations.
 Disturbance Handler: In a work place there can be different type of conflicts. If
these disturbance is not resolved it can create many problem for the company. So
the key thoughts of disturbance handler is to resolve any kind of conflicts within
the organization.
 Resource allocator: An organization my need to face many issues like pandemic,
epidemic etc. In this kind of situation the manager need to take some steps like
reviewing the budget or readjusting my budget to defend this type of hostile
situation
 Negotiator: This part is relevant when a manager proceed any international
agreements. They key thought of negotiator is at any rate the manager need to
reach an agreement.
Skills of a manager: Skills is basically know as my distinctive qualities. Skills differentiate one
individual with another individual. There are different skills that a manager need to perform to
manage the organization.
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Technical Skills: Technical skills means specialized knowledge. Suppose an
organization need a skilled manager for marketing sector. That means that person who
will be chosen for that position has to have the skill of marketing.
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Interpersonal Skill: This skill is known as human relation. As a manager a person must
have to focus on this skill. It’s important for a manager to build a good relationship with
the coordinates. If there is an inflexible relation between one to another then it can creates
a lots of negative impact on attaining the organizational goals, their productiveness can
be go down, The whole process can be harmed and that’s why a manager need to focus
on his/her interpersonal skill.
Conceptual Skill: Having the skill of taking decision for organization without having
any valid information. For example Raton Tata has enough experience to take decision
for his organization by himself even if he does not have enough information. Raton Tata
can find out the best possible way by using his own experience.
Diagnostic Skill: Diagnostic is known as ones visualizations. By this skill one can
visualize things based on information. For example, after the covid-19 situation many
thought there will be a declining situation on the market, maybe there will a huge
unemployment situation. This thinking is visualizing based on the current situation.
Communication Skill: This skill basically means transferring the ideas and sometime
receiving the ideas from potentials sources. For example in an organization the primary
task of a top level manager is to transfer any information to the middle managers and then
the middle managers transfer it to the first level manager. Something the first level
managers transfer information to the middle managers and after that the middle managers
transfer it to the top management.
Decision making Skill: This skill is basically mean the art of choosing the best possible
options among from the different alternatives.
Time management Skill: It’s basically known as taking the right decision. A managers
always need to have the skill of taking a prompt decision. Because achieving the
organization goal depends on decisions taken by the managers. So it is important for a
manager to take a decision that will ensure the most possible chance for achieving the
goal.
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