Project Planning and Management 1 Introduction to Project Management 2 Concepts of a Project A project is a temporary endeavor undertaken to create a unique product, service or result (PMI, 2008) A project is a series of activities aimed at achieving specified objectives within a defined time period and with a defined budget (EU, 2002) 3 3 Comprehensive definition: Project is a temporary endeavor involving a connected sequence of activities and a range of resources, which is designed to achieve a specific and unique outcome, which operates within time, scope, cost and quality constraints and which is often used to introduce change (Lake, 1997). 4 Key concepts: Purpose-the basic reason for the existence of a project- to solve a problem, address a need or take the advantage of opportunity. Temporary: means that a project is something that has a specific start date and a specific end date. Sequences of Activities: the works and the steps we perform and the methods and knowledge we use to achieve the project objective. 5 Resources: A project utilizes a variety of resources [human, financial, material, information, etc] to carry out the activities or tasks. Unique Outcome: A project brings about a unique product or service - something that has not existed in the organization here-tofore. Scope- the extent of the problem or opportunity that the project needs to address. Organization: is vital to coordinate resources to achieve the project objectives- organizations can be public, private or NGOs. 6 Time: any project should be time bounded-it has a start and end time Cost: activities consume human, financial and material resources. Quality: the project needs to produce quality products to maximize the satisfaction of the users. Introduce change: A project is often used as an instrument for change - change for the betterment of the society. 7 Projects range in size, scope, cost and time from mega international projects costing millions of dollars over many years to small domestic projects with a low budget taking just a few hours to complete. 8 Characteristics of Projects Projects are unique and non-repetitive Projects are composed of interdependent activities Projects have a clear start and finish time projects have a life cycle [a beginning and an end, with a number of distinct phases in between] Projects create a quality deliverables Projects are bound in terms of resources (both human and non-human) A project involves risk and uncertainty A project requires team-work. 9 Projects Vs Operations Organizations perform two types of work: project work and operational work Operations are ongoing and repetitive while projects are temporary and unique. The purpose of a project is to attain its objective and then terminate whereas the objective of an ongoing operation is to sustain the business. 10 Feature Key Differences Purpose Projects Attain objectives and terminate Time Temporary Unique product, service, or Outcome result Dynamic, temporary teams formed to meet project People needs Generally not aligned with organizational structure Varies by organizational Authority structure of Generally minimal, if any, Manager direct line authority Operations Sustain the organization Ongoing Non-unique product, service, or result Functional teams generally aligned with organizational structure Generally formal, direct line of authority 11 Planning is defined as the process of determining organizational goals and the courses of actions for attaining these goals. What ? goals When? time How ? Method The how? of the plan can be answered through programs and projects 12 Projects exist as components in broader developmental plans, their identification, formulation and implementation should be linked to short, medium and long term national development plans. Sound development plans require good projects, just as good projects require sound planning.The two are interdependent. 13 Project Vs Program A program is an assortment of related/associated projects that are managed together to achieve a number of objectives. Programs may also contain elements of ongoing operations. Since programs comprise multiple projects, they are larger in scope than a single project. 14 Differences Project Narrow in scope Wide in scope; can comprise many projects as components. Specific and detail Comprehensive and general More precise and accurate in Broader goal related to its objectives and features sectoral policy Possible to calculate the costs and returns Similarities Program Difficult to calculate costs and returns • Have purpose/ objectives • Require input (financial, manpower, material) • Generate output (goods and/or services) • Operate over space and time 15 Defining Project Management Project management is the process of planning, controlling and directing a project from its inception to its completion, in a given time, at given cost, and for a given purpose. According to PMBOK, Project management is the application of knowledge, skills, tools and techniques to project activities in order to meet project requirements [PMI, 2008]. 16 Project requirements- refer to the whole purpose of the project –this could be to solve a problem, address a need, or take advantage of an opportunity. Knowledge- refers to as acquiring an understanding of the body of knowledge in nine areas: integration, scope, time, cost, quality, contract, resources, communication and risks. 17 Skills – an ability or aptitude to perform something well Tools and techniques- tools refer to PM templates and checklists to follow, and techniques describe how to use the tools or procedures to accomplish a specific activity or task. 18 Its origins lie in World War II, when the military authorities used the techniques of operational research to plan the optimum use of resources. One of these techniques was the use of networks to represent a system of related activities 19 What are public projects? A public project is any project that is funded by a government, and is meant to be owned or operated by that government. Most public projects relate to work a government does to fulfill a public purpose, and commonly they include such things as road repair and construction, public building construction, schools, and even public parks. 20 Public sector projects are funded by taxpayers, and therefore are subject to more open procedures than many other projects. For example, a public project may need to publish requirements and request bids. Those bids must be opened at a public place and then considered publicly. 21 Project Vs General management General management is a broad subject dealing with every aspect of managing an ongoing activity. Project management is a carefully planned and organized effort to accomplish a specific objective in relatively short period of time. For example, construct a building; construct roads, implement a new computer system, preparing a new curriculum, etc. 22 General management provides the foundation for building project management skills and is often essential for the project manager. A project, which is unique and temporary, requires different management disciplines. Project management is a method for getting something done, whereas general management is a method for keeping things going. 23 PM life cycle What is project life cycle? What are the stages in the project life cycle? 24 The Project Life Cycle is the stages through which the project passes from inception to its completion. Is a continuous process made up of separate and complementary stages (phases) each with its own characteristics and each setting a ground for the next one. 25 There are different approaches: European Commission /EC/ Project Management Institute /PMI/ WB/UNEP/NEPAD 26 The project cycle /World Bank/ Identification Evaluation Preparation Proposal development Implementation Appraisal Financing decision 27 PCM refers to a process oriented project management system covering the whole project cycle from project conception to project completion. 28 Thank you!! 29 Project Identification and Selection Project Identification Project identification is the initial phase of the project cycle. - It begins with the conceiving of ideas or intentions to set up a project. - These ideas are then transformed into a project. In this stage, national development plans and strategies are translated in to specific investment projects based on felt human needs. Project ideas are normally initiated by a perceived need [PROBLEM or OPPORTUNITY] in an organization and converted in to a formal project proposal. But, what is a problem or opportunity ? Sources of project ideas: The community, researchers, experts, local leaders, Policy makers, entrepreneurs, donors, NGOs, Planners, etc. Government policy priorities, unusual events, external threats, unsatisfied demands, under utilized natural resources, etc. Who identifies projects? Various organizations, whether local or foreign, state owned or private, government ministries, development banks, interest groups, CBOs, NGOs and of course individuals can identify projects. Approaches to project identification There are two major approaches to project identification : (a) Top-down approach (b) Bottom-up approach Top-Down Approach Projects are identified based on demands from beyond the community. This may include directives from: ◦ international conventions (such as Kyoto Protocol/climate change) ◦ international institutions that have determined particular priorities and thus projects ◦ national policy makers identifying projects that pertain to party manifestos and/or national plans. Advantages of Top-Down Approach It may be a rapid response to disasters like floods, war outbreak because there is limited time and chance to consult the beneficiaries. It can be effective in providing important services like education, health, water, roads etc. It can contribute to wider national or international objectives and goals Limitations of Top-Down Approach Does not help in modifying strongly established ideas and beliefs of people. Assumes external individuals know better than the beneficiaries of the service. Communities have little say in planning process rendering approach devoid of human resource development. Community develops dependency syndrome on outside assistance and does not exploit their own potential. The development workers (change agents) become stumbling blocks to people-led development Bottom-Up Approach In this approach community/ beneficiaries are encouraged to identify and plan the projects themselves with or without outsiders. Advantages of Bottom-Up Approach Interveners accomplish more with limited resources since people tend to safeguard what they have provided for themselves. Develops people’s capacity to identify problems and needs and to seek possible solutions to them. Provides opportunities of educating people. Helps people to work as a team and develop a “WE” attitude - makes project progressive and sustainable. Resources are effectively managed; dependence reduces, there is increased equity, initiative, accountability, financial and economic discipline. Limitations of Bottom-Up Approach Not always effective for projects that require urgency to implement Time-consuming and requires patience and tolerance. People sometimes dislike approach because they do not want to take responsibility for action. The agency using this approach is never in control and cannot guarantee the results it would want. The priorities of communities may not fit with national or international priorities that seek to have a broader impact. Project Identification in Both approaches: Involves needs assessment - collecting, processing and analyzing data on problems/needs of communities Review of secondary data - Look at books, survey reports/ research papers, publications, media reports, internet etc. Collecting and analyzing primary information • • • • Interviews Community mapping Focus Group Discussions Other methods Steps in Project identification and selection: Stakeholders analysis SWOT analysis Problem analysis Objective analysis Alternative Tree Analysis a) Stakeholders analysis The main goal of stakeholders analysis is to identify, assess and develop an idea/opportunity with a view to perceived needs and how well it fits into the organization's programs and strategies. What is a Stakeholder? Stakeholder is any individuals, group or organization, community, with an interest in the outcome of a program/project. Stakeholder’s could be targeted groups/ beneficiaries, negatively affected groups, decision makers, funding agencies, implementing agencies, community leaders, potential opponents and supporting groups, etc. Purpose of stakeholders analysis: • • • • To identify those groups who, directly or indirectly, will affect or be affected by a project. To determine, through consultation, the issues, concerns and information needs of different stakeholders. To estimate the probable impact which various stakeholders will have on the project. To identify measures to enhance stakeholder support for the sustainable development objectives of the project. Stakeholder Analysis promotes the three necessary conditions for the effective implementation of a project: • Awareness/ Commitment: that stakeholders understand and believe in the objectives and implementation strategy of the project. • Capability: that stakeholders believe they can cope with and benefit from the changes which the project is intended to bring • Inclusion: that stakeholders feel they are valued, consulted and part of the change process which the project represents b) SWOT Analysis SWOT analysis is a tool for institutional appraisal and a brainstorming exercise in which the representatives of the organization participate fully. Purpose: • To assess the performance and capacity of the participating units, divisions of organization. • Each participating unit has to undertake SWOT analysis. SWOT stands for: • • • • Strengths - the positive internal attributes of the organisation Weaknesses - the negative internal attributes of the organisation Opportunities - external factors which could improve the organisation’s prospects Threats - external factors which could undermine the organisation’s prospects c) Problem Analysis Begins with identifying a core problem. A problem- is an obstacle, impediment, difficulty or challenge, gap or any situation that needs solution. Problems Analysis visually shows the causes and effects of existing problems in the project area, in the form of a Problem Tree. It clarifies the relationships among the identified problems. Problem Tree Analysis Purpose: - to identify major problems and their main causal relationships. Output: - a graphical arrangement of problems differentiated according to ‘causes’ and ‘effects’ Steps in Undertaking Problem Tree 1. Identify a “core” or central problem 2. List all the problems related to or stemming from the core problem 3. Determine which related problems are causes and which are effects of the core problem 4. Arrange the problems in a causeeffect heirarchy around the core problem Problem Tree EFFECT CAUSE Problem tree Analysis Relies on: Group-based inter-action eg. Workshop format Participation of key stakeholders Process facilitation Achieving consensus on problems, causes and effects Example 1: Subject of the workshop is food security, the possible problems mentioned in relation to this subject are: Food production on hills decreasing Ethnic clashes in neighboring districts Food shortages High incidence of malnutrition Canals are blocked Rice production in low lands decreasing Poor maintenance of irrigation facilities Dikes are degraded Soil fertility on hill slopes is decreasing Soil erosion on hill slopes Irregular supply of inputs for rice production High immigration rates Irrigation water does not reach fields in desired quantity High incidence of malnutrition Problem Tree Food shortages Rice production in low lands decreasing Irrigation water does not reach field in desired quantity Canals are blocked Food production on hills decreasing Irregular supply of inputs for rice production Dikes are degraded Soil fertility on hill slopes is decreasing High immigration rates Ethnic clashes in neighboring districts Effect Soil erosion on hill slopes Cause Poor maintenance system for irrigation facilities d) Objective Tree Analysis An objective tree is a technique for identifying the objectives that will be achieved as a result of solving the problems cited in the problem tree. The objectives are also displayed as a series of means and ends relationships. The ‘negative situations’ of the problem tree are converted into solutions, expressed as ‘positive situations’. Analysis of Objectives Transforming the problem tree into an objectives tree by restating the problems as objectives. Problem statement converted in to positive statements Check the means-ends relationships to ensure validity and completeness of the hierarchy (cause-effect relationships are turned into means-ends linkages) Diagram of objectives Incidence of Malnutrition reduced Improved Food situation Rice production in low lands increased Regular supply of inputs for rice production Sufficient irrigation water reaches the fields Canals cleared Food production on hills increased Dikes are upgraded Soil fertility on hill slopes increased Lower immigration rates Less ethnic clashes in neighboring districts End Soil erosion on hill slopes reduced Means Maintenance irrigation facilities improved e) Alternative Tree Analysis is a technique for identifying alternative solutions or course of action that can be used to achieve the same or alternative objectives and the display of this information in a simple format. is a process in which specific project strategies are selected from among the objectives and means raised in Objectives Analysis, based upon selection criteria. The aim of alternative strategy analysis is division of the objectives tree into more consistent smaller sub-units that may, compose the core for a project. Each of the sub-units of the objective tree can represent an alternative strategy for the future project. The project objectives set the framework for the strategy of the project. Criteria for selecting the alternative: RELEVANCE: the strategy corresponds to the needs of the stakeholders. EFFECTIVENESS: the lower level objectives of the strategy will contribute to achievement of the project purpose. EFFICIENCY: cost-effectiveness of the strategy in transforming the means into results. CONSISTENT with development policies SUSTAINABILITY of the project ASSUMPTIONS and RISKS Diagram of Alternatives Incidence of Malnutrition reduced Improved Food situation Rice production in low lands increased Sufficient irrigation water reaches the fields Canals cleared Dikes are upgraded Maintenance irrigation facilities improved Food production on hills increased Regular supply of inputs for rice production Lower immigration rates Soil fertility on hill slopes increased Less ethnic clashes in neighboring districts Soil erosion on hill slopes reduced Alternatives for decision: Let us assume that agricultural inputs are provided by one NGO, soil conservation activities are already in place by agriculture office, and conflict is on the process to be resolved by one INGO. Therefore, the project will focus on the irrigation system alternative Thank you!! 65 The Logical Framework Approach Logical Framework Approach (LFA) is a four by four matrix, which enables the decision maker to identify project purposes and goals and plan for project outputs and inputs. LFA is useful in planning, analysis, follow up and evaluation of the project. The logical framework is therefore able to present a concise summary of the project and identify any flaws in the logical linkages of activities, inputs, outputs and objectives. Additionally, if there is a flaw in the linkage between project outputs, purpose and goal then this can be identified and rectified at an early stage. LFA is used as a tool to: identify problems and needs in a certain sector of society facilitate selecting and setting priorities between projects plan and implement development projects effectively follow-up and evaluate development projects. Communicate and report the project outcomes Important Terms in LFA Goal is the broader objective to which a project contributes. Purpose is the primary intention or aim of the project Outputs are the services or products that a project delivers to a target population Inputs : financial, human , material and information resources available to implement the project Sector is the largest system of which a project apart, e.g. building a dam is a project in the agriculture sector, if the main purpose is irrigation or in the energy sector if the main purpose is the generation of hydroelectric power. OVI: demonstrate the desired results accomplished or to be accomplished ( in terms of quality, quantity, cost and time) Means of verification: sources of information for the accomplishments of the project The logic: A vertical and horizontal logic. A vertical logic clarifies why a project is being undertaken. It specifies goal, purposes, outputs and inputs. A horizontal logic identifies what is to be produced and the evidence that will signal success.OVI, MOV and assumptions. The main output of the LFA is the logframe matrix. The basic Logframe matrix contains 16 cells organized into 4 columns and 4 rows, as indicated in the next slide Narrative Summary Objectively verifiable indicators Means of Verification Important assumption Goal then Purpose if then and Results if then and Inputs if and 17 The Role of Assumptions in the Vertical Logic • • • Once the activities have been carried out, and if the assumptions at this level hold true, results will be achieved; Once these results are achieved and the assumptions at this level are fulfilled, the project purpose will be achieved; and Once the purpose has been achieved and the assumptions at this level are fulfilled, a contribution to the achievement of the overall objectives will have been made by the project. Assumptions • Describe necessary internal and external conditions in order to ensure that the activities will produce results • Assumptions are risks, which can jeopardize the success of the project • Are worded positively, i.e. they describe circumstances required to achieve certain objectives • Assumptions should be relevant and probable • If an assumption is not important or almost certain: Do not include • If an assumption is unlikely to occur: Killer assumption – abandon project Example of Assumptions for the Goal and Purpose: • • • • • • • Political – stability of government staff Economic – sustainable economy Adequate funds/materials. Skilled people – training needs. Approvals & contracts – legal, administrative. Participation of stakeholders. Etc. Narrative Summary Objectively verifiable indicators Means of Verification Important assumptions Program or sector Goal: Measures of goal achievement Sources of information for goal indicators Assumptions for achieving goal target Project Purpose: immediate objective of the project Measures of purpose achievement : (conditions that will indicate purpose has been achieved) Sources of information for indicators of project objectives Assumptions for achieving purpose (objective) Outputs: desired results Magnitude of outputs Sources of information for indicators of outputs Assumptions for providing outputs Inputs: the people, Implementation target: (type and quantity) Sources of information for indicators of inputs Assumptions for providing inputs the broader objective to which the project contributes information and physical items which enter the system Bus.pptx Narrative Summary Goal: -agricultural productivity increased in the region Purpose: Objectively verifiable indicators - Crop yield /hectare increased Means of Verification Important assumptions Field observation • Periodic reports from agriculture office • High Field observation • Periodic reports of district administrators - Community will take care of the system established • community participation • Commitment from both gov’t and NGOs - Soil & water conservation systems put in place • - 50 hectare • - Afforestation of land covered with vegitation - Agricultural density reduced - Birth rate reduced • Sample survey • Community participation records No immigration Inputs: Sites Organaisation report Funds available on time - Promote soil & water conservation practices through reducing deforestation Outputs: of degraded land -pop pressure reduced on farm land - plantation site identified - Labor organised - Nursery established - Family planning and awareness creation introduced Garden center Drugs(contraceptives) Employees (health and Agriculture workers) Field observation Reliability of rainfall DA assigned Community commitment and participation 21 Narrative Summary Goal: Infant & maternal mortality rates reduced Purpose: Health status of pregnant & nursing mothers, infants & babies improved. Results: 1. Functioning primary healthcare service established at district level. 2. Quality & efficiency of secondary healthcare improved. Activities • Recruit & train staff Vehicle & equipment purchase Drug storage & control Budget utilization Patient care establishing health institutions Objectively Verifiable Indicators Mortality rates reduced for under- 1s, under-5s & pregnant & nursing mothers from X to Y by 20xx Sources of Verification Dept of Health statistics, analyzed ex-ante, midterm & ex-post Assumptions Incidence of post-partum & neonatal infection within health centers reduced from X to Y by 20xx Rates of infectious diseases (polio, measles, tetanus) among under-5s reduced from X to Y by 20xx Incidence of acute birth complications reduced from X to Y by 20xx Number of villages provided with regular PHC services increased from X to Y by 20xx Proportion of under-5s vaccinated against polio, measles & tetanus increased from X to Y by 20xx No. birth complications diagnosed & successfully assisted increased from X to Y by 20xx Increased patient satisfaction with quality of services provided Number of patients treated increased from X to Y by 20xx Average cost of treatment per patient reduced from X to Y by 20xx Increased patient satisfaction with standards of care Technical Assistance Equipment Medical supplies Hospital & clinic records, analyzed ex-ante, midterm & ex-post Sample survey of target group conducted & analyzed Incidence of infectious diseases in the household reduced. Clinic attendance records, analyzed quarterly Clinic vaccination records, analyzed quarterly Client satisfaction survey, conducted annually Mothers willing to attend clinics Household nutrition improved through increased seasonal availability of high protein foods, & increased proportion of breast-fed babies. Pregnant & nursing mothers able to access cash to pay for treatment. MCH.ppt Hospital records, analyzed quarterly Client satisfaction survey, conducted annually Lump sum costs Reimbursables Department of Health maintains level of funding at pre-project levels in real terms. Suitably qualified staff willing to work in rural areas. Thank you!! 82 Project Design/Preparation Pre-feasibility study A preliminary selection stage of a project on the basis of: Availability of an adequate market Project growth potential Investment costs, operational costs and distribution costs Demand and supply factors and Social and environmental considerations 84 Objectives of pre-feasibility study are to determine whether: All project alternatives have been examined. A detailed analysis through feasibility study is required. Functional or support studies are necessary. The investment opportunity is viable or not. the environmental situation at the planned site and the potential impact is inline with the national standards 85 Pre-feasibility is an intermediate stage between opportunity/problem identification and a detailed feasibility study. If the opportunity study [problem identification stage] is well-prepared and comprehensive enough, the prefeasibility stage could be by-passed. Hence, it is not always necessary to undertake the pre-feasibility study. 86 Support study Support or functional studies cover specific aspects of an investment project. Examples of these studies are: Market studies Raw material and factory supply studies Laboratory and pilot-plant tests Location studies Economies-of-scale studies Equipment selection studies Environment impact assessment 87 Feasibility study Feasibility study provides a comprehensive review of all aspects of the project and lays the foundation for implementing the project and evaluating it when completed. 88 A feasibility study should form the core of the proposal preparation process. Its purpose is to provide stakeholders with the basis for deciding whether or not to proceed with the project and for choosing the most desirable options. • The feasibility study must provide answers to the following basic questions: • Does the project conform to the development and environmental objectives and priorities of the specific country and or region? • Is the project technically and scientifically sound, and is the methodology the best among the available alternatives? • Is the project administratively manageable? • Is there adequate demand for the project’s outputs? • Is the project financially justifiable and feasible? • Is the project compatible with the customs and traditions of the beneficiaries? • Is the project likely to be sustained beyond the intervention period? Why in LDCs only few projects did feasibility study? Some of the reasons could be: Lack of enough skilled people; Unwillingness to spend; The use of non-numeric selection models like: Sacred cow, officials decision • Operating necessity, to keep the system in operation • Competitive necessity, to maintain competitive advantage 91 Elements of feasibility study Market analysis Technical analysis Organizational analysis Political-legal analysis Financial analysis Economic analysis Social analysis, and Environmental analysis Cross –cutting issues 92 Market analysis indicates the demand potential of the output of the project: • Demographic statistics • Income levels of the people Market analysis should address the following questions: Is the product for domestic or export consumption? Is the market large-enough to absorb the new product without affecting the price? What share of the total market will the proposed product have? What marketing strategies and distribution channels are required? 93 Technical analysis Is concerned with the projects inputs (supplies) and outputs of real goods and services and the technology of production and processing Its objective is to evaluate: The type of technology and its capacity, degree of integration (flexibility of manufacturing system), the production processes involved, the inputs and infrastructure facilities 94 Organizational analysis Institutional/ organizational structure Management of the project: Is focused on the following questions: Are authority and responsibility properly linked? Does the organizational design encourage delegation of authority or do too many people report directly to the project director? Does the project have sufficient authority to keep its accounts in order and to make disbursements promptly? is the project manageable? Team building, motivation of employees and managers etc 95 Political-legal Analysis A politically feasible project may be referred to as a "politically correct project." Political considerations often dictate direction for a proposed project. This is particularly true for large projects with national visibility that may have significant government inputs and political implications. Political feasibility analysis requires an evaluation of the compatibility of project goals with the prevailing goals of the political system. All projects must also face legal scrutiny. 96 Financial analysis Financial viability of the project is analyzed based on: Sources of funds/ estimates of cost of the project, Return of the project /profitability, Financial analysis is based on market price of goods and services It aims to see the feasibility from the view point of entrepreneurs, investors and financiers (from private costs and benefits) 97 Economic analysis Economic analysis is basically concerned with the following: how to identify effects of the project on the society ; qualification of the effects of the proposed projects; and pricing of costs and benefits to reflect their values to society, shadow price 98 Social analysis Examine the social implication of the project: income distribution to the low income group adverse effects of a project on particular groups The impact of the project on improving the quality of life. Considering the contribution of alternative projects in furthering the same objectives. 99 Environmental analysis The impact of the project on nature and its habitat such as plants (forests), water, air, wild and domestic animals, human beings, etc. Some of the examples of the questions to be asked are: What chemicals and wastes are emitted from the project that will pollute air and water? What hazardous chemicals are used that will harm the health of employees and the people living around the project area? 100 Cross- cutting issues Analysis Cross- cutting issues, recently, have received great attention in preparing any development projects. Underestimation of these issues have resulted in undesirable outcomes which include the lose of active ‘human labour, reduced productivity, under or over utilization of the intended output/inputs, social disruption, poor human health etc. Currently project promoters/implementers, nevertheless, have shown increasing concerns about the effects of these factors on the development project and policy makers are also initiating these points to be entertained in any development projects preparation and implementations In this context, cross-cutting impacts have come to play a determinant roll in the project formulation exercises. These cross cutting issues could be: HIV/AIDS Population Gender issues Who Conducts the Feasibility Study? The government Donor agencies Consultants Any interested person who can afford to do it 103 Feasibility study Vs Project Proposal Feasibility study-is required to make a decision whether the project proposal is technically and economically feasible? After finalization of project feasibility study by the experts, the decision for going ahead for preparation of the project proposal will be made 104 Project Proposal writing A project proposal is a detailed description of a series of activities aimed at solving a certain problem. It is a means of presenting the project to the outside world in a format that is immediately recognized and accepted. The proposal should contain a detailed explanation of the justification of the project; activities and implementation timeline; methodology; and human, material and financial resources required. 105 Elements of Project Proposal Title page: The title page should indicate the project title, the name of the lead organization (and potential partners, if any), the place and date of project preparation and the name of the donor agency to whom the proposal is addressed. 106 Contents page: If the total project proposal is longer than 10 pages, it is helpful to include a table of contents normally at the start of the document. It should contain the title and beginning page number of each section of the proposal. 107 Abstract (Executive Summary): The abstract provides a brief summary of the project. The abstract should include the problem to be addressed, the objectives to be achieved, the implementing organization, the key project activities and the total cost (budget) of the project. 108 Context (Project Impact): This part of the project should describe the social, economic, political and cultural background from which the project is initiated. Beneficiaries (Target Groups): In this part define the target groups and show how they will benefit from the project. 109 Project justification: Rationale should be provided for the project. Due to its importance usually this section is divided into four or more sub-sections: ◦ Problem statement ◦ Priority needs ◦ The proposed approach (type of intervention) ◦ The implementing organization 110 Project Goals and Objectives: Project goals are tools that help members look ahead to plan what they want to do. Often one major “goal” is declared and then broken down into various objectives. Write SMART goal and objectives. 111 Outputs (outcomes): Outputs are the goods, services and change in knowledge and attitudes produced as a result of project activities which contribute to achieving the objective. Project Description and Background: This part shall include the specific detailed description of each activity. 112 Human Resources: This part of the project should describe the management and implementation teams, their experience and responsibilities. Project feasibility:This part of the project shows the feasibility of the project. Overall project value: This part shows the added value of the project to the higher education, institution, and the other beneficiaries. 113 Risks of the Project: This part of the project shall include the main risks (may occur) and the tools could be used to overcome them. Monitoring and Evaluation (M&E) Plan: In this part specify how you will monitor the progress of activities and how you will be able to evaluate the accomplishment of the overall goal of the project. 114 Implementation Plan:The implementation plan should describe activities and resource allocation in as much detail as possible. ◦ Activity plan (schedule) based on a simple table or Gantt chart. ◦ Resource plan/based on budgetary format/: 115 Project Performance indicators: In this part, specify the major project performance indicators (SMART and Measurable project performance indicators). Reporting: The schedule of project progress and financial report could be set in the project proposal. Annexes [if any]: for additional detailed information 116 Thank you!! 117 Financial Analysis Contents ◦ The Costs of a Project ◦ Means of finance ◦ Accounting Income Vs Cash Flows ◦ Project Appraisal methods: Return on Investment (ROI) Payback Period Net Present Value (NPV) method Benefit Cost Ratio (BCR) Internal Rate of Return (IRR) Discounted payback period Project Appraisal Projects can be appraised from the view point of their beneficiaries or losers [financial analysis] or from the viewpoint of the entire society [economic analysis] 120 Financial analysis answers the question “is the project financially profitable to a given individual, group or business? In financial analysis costs and benefits are valued at market prices Economic analysis answers the question- “is the project profitable to the society or to a target population as a whole? what is its impact ( in terms of job creation and linkages with the other sectors) on the whole economy? In economic analysis costs and benefits are valued at shadow prices 121 Financial appraisal The investment Costs of a Project Initial investment Costs of a project Land and site Development Buildings and Civil Works Plant and Machinery Technical know-how and engineering fees Miscellaneous Fixed Assets Capital issue expenses Pre-operative Expenses Provision for contingencies Other costs Sunk costs Depreciation 122 Operation Costs of a project Direct and indirect costs: Direct costs are directly attributable to the production Indirect costs are incurred to facilitate the production process but are not the direct inputs of production. Variable costs and fixed costs: Variable costs are costs that vary with the volume of the product Fixed costs are costs that do not vary with the volume of the product. 123 Cost of production comprises of three main factors: Cost of materials, Labor cost and Factory overhead Cost of production = Material cost + labor cost + factory overhead cost. TotalCostOf Pr oduction CostOf Pr oduction perUnit TotalNo.of Units 124 Working Capital Estimates Working capital is the financial requirement needed to finance the current asset of the balance sheet. raw materials, supplies and components temporarily held in stock until usage, Work-in-process, finished goods until the time of selling, accounts receivable until payment made by the customer, etc Net Working Capital = Current Assets – Current Liabilities 125 Means of Finance Government International organizations Partially international organizations and partially government Entreprenuers (individually or in group) Individuals and govt. 126 The major sources of capital of projects that are aiming at making a commercial profit are the following: Share Capital Bonds Term Loans Trade Credit Accrued Liabilities Incentive Sources Miscellaneous Sources 127 Cretiria to select the most suitable sources Cost Risk Control Flexibility Rules and Regulations of the govt. and financial institutions 128 Estimates of sales and production Year 1 2 3 4 Installed capacity (Qty) Estimated output as % of plant capacity (Qty) No of working days Estimated annual production (Qty) Value of sales (SP * Qty) After estimating the quantity of production, the cost of production has to be estimated. 129 Profitability Projection After the estimates of sales revenue and the cost of production are made, the next step is to prepare the profitability projection. • This is done by preparing a projected income statement and cash flow statement . • 130 Income Statement Vs Cash Flows Income statement Estimating sales revenue and costs over years of the project operation helps to prepare projected balance sheet and income statement and to decide on the profitability of the project. Major purposes of preparing income statements: to determine indicators of relative efficiency; to determine the net profit to be incorporated in the balance sheet; to determine the tax liability of the project; To provide financial information to concerned stakeholders. 131 Projected Income statement Sales in Units Sales Revenue (Unit price x a ) Operating Costs (Unit cost x a ) Gross profit (b – c) Overhead costs Depreciation Operating Income (EBIT) (d- (e + f)) Interest on loan Earning Before Tax (EBT) ( g – h) Taxes (20%) (20 % of i ) Earning After Tax (EAT) ( i – j) a b c d e f g h i j k 132 Exercise 1: The life of a project = 4 years. Initial investment cost = 100 million. Depreciation : 2 million/year. Annual interest rate on loan = 8,6,4,2 million for year 1, 2,3 and 4 respectively Unit sales: 1milion (1st year), 2 million (2,3,&4) Selling price per unit = Birr 60 Operation cost per unit = Birr 32 The overhead fixed cost = 4 million/year Tax rate is 20% of the net profit Required: Prepare the forecasted income statement of the project for five years. 133 Year 1st 2nd 3rd 4th Sales in Units 1 2 2 2 Sales Revenue (Birr 60 * Units) 60 120 Operating Costs (Birr 32 * Units) 32 64 120 64 120 64 28 56 56 56 Overhead costs 4 Depreciation 2 4 2 4 2 4 2 22 50 50 50 8 6 4 2 14 44 46 48 2.8 8.8 9.2 9.6 11.2 35.2 36.8 38.4 11.2 46.4 83.2 121.6 Gross profit Operating Income (EBIT) Interest Earning Before Tax (EBT) Taxes (20%) Earning After Tax (EAT) Cumulative EAT The above table shows that the project has a nominal cumulative of Birr 121.6 million net profits by the end of the fourth year. 134 Cash Flows It is a process of review of costs and benefits, measured in terms of cash outflows and cash inflows. The cash inflow of a project includes: the project revenues, government grants, resale/scrap values of assets, tax receipts and other cash inflows as a result of accepting a project. The cash outflow of a project includes: initial investments in acquiring the assets, project costs (labour, materials, etc.), working capital investments, tax payments and any other cash outflows as a result of accepting the project. 135 Purpose of cash flow statement To identify shortage of finance, so that the manager plans to borrow To identify overage of finance, so that the manager plans to lend or invest the money 136 Exercise 2: Based on the information given in exercise 1 and Capital = 50 million Loan = 50 million Working capital 1st year = 20 million and 2nd year = 10 million Salvage value is expected to be 8 million Initial investment cost =100 million Required: Prepare cash flow statement 137 Projected Cash Flow Statements Year Cash in flow Capital Loans Salvage Value Sales Revenue Annual cash inflow (a ) Cash outflow Investment Working Capital operating costs Overhead costs Loan Interest Tax Annual Cash Outflow (b) Annual Cash Flow Balance (a-b) 0 1st 2nd 3rd 4th 120 120 8 120 128 64 -30 64 4 4 9.2 81.2 38.8 4 2 9.6 49.6 78.4 50 50 0 100 60 60 120 120 100 0 0 0 0 0 100 0 20 32 4 8 2.8 66.8 (6.8) 10 64 4 6 8.8 104.8 15.2 138 Project Appraisal methods The most common methods analysing the financial feasibility of a project are: Return on investment Payback period Net present value Internal Rate of Return Benefit cost ratio Discounted pay back period 139 Non discounted methods Return on investment Payback period Discounted methods Net present value method Benefit cost ratio Internal Rate of Return Discounted Payback Period 140 Discounting is a technique or a process by which one can reduce future benefits and costs to their present worth or present value. This is the method used to revalue future cost and benefit flows from project into present day values so that they are comparable and can be added together. As compounding asks “what is the future worth of a known present amount”? discounting asks “what is the present worth of a known future amount”? 141 The factor used to discount future costs and benefits is called the discount rate (r) and is usually expressed as a percentage. The discount rate is usually determined by the central authorities (national Bank). 142 Return on Investment (ROI) Rate of return is the ratio of average annual profits, to the capital invested. It is the measure of profitability which relates income to investment. The formula for computing the ROI is: ROI = Average annual net income X 100% Total Investment Decision criterion: the higher the ROI, the better the project is. 143 Exercise Income statement Year Earnings After Tax (EAT) Cumulative EAT 1st 2nd 3rd 4th 11.2 11.2 35.2 46.4 36.8 83.2 38.4 121.6 Initial investment is 100 million ROI = Average annual net income X 100% Total Investment Average yearly income = 121.6 million = 30.4 million/year. 4 ROI = 30.4 million X 100% = 30.4 % 100 million Therefore, the return on investment is 30.4 % per year. 144 Advantage of ROI it is very simple to calculate and use Disadvantages of ROI It does not consider the time value of money, It uses the accounting profit as a measure of return of the project, 145 Exercise 2 Project life = 6 years Initial investment = 160 million Total net profit for six years = 240 million Calculate the ROI? Which project is better as compared to the previous exercise? 146 Payback Period The payback period is the length of time required to recover the initial investment. According to the payback criterion, the shorter the payback period, the more desirable the project is If the net cash inflow is uniform each year, Intial Investment then, Payback Period AnnualUniformCashInflow 147 Exercise A project whose investment outlay is 100 million is expected to have a uniform annual net cash inflow of 25 million for five years Payback Period Intial Investment AnnualUniformCashInflow 100million Payback Period 4Yrs . 25million 148 If the cash flows of a project are not uniform, the payback period is calculated by accumulating a series of cash flows until the amount reaches the initial investment. Example, Year Cash flow 0 1 2 3 4 -30000 5,000 12,000 12,000 6,000 5 8,000 The payback period = 3 years + 1000 * 12 = 3 yrs and 2 months 6000 149 Advantages of payback period It is simple to apply It is helpful in weeding out risky projects. It helps to assess the firm’s ability to meet its financial obligations Disadvantages of payback period It ignores the time value of money. It overlooks cash flows beyond the payback period. It may divert attention from profitability 150 Exercise Year Project I Project II 1 4,000 10,000 2 8,000 10,000 3 15,000 10,000 4 12,000 10,000 5 7,000 10,000 Initial investment 30,000 30,000 Which project can be selected based on Payback period ? 151 Net Present Value (NPV) NPV is the difference between the present values of the yearly net cash inflows and the initial investment outlay It is calculated using the following equation CFn CF1 CF2 NPV ... I0 2 n 1 k (1 k ) (1 k ) n CFt NPV (1 k ) t t 1 I0 CFt = cash flow of the t th period, k is the discount rate, t is the number of periods between 1 and n. 152 The formula shows that we follow three steps to find the NPV of the project: We multiply the cash flow of each year by the discount factor of the same year to convert to its present value We add the products to get the total value of the project. We subtract the initial investment made at year zero from the total present value to get the NPV Decision : accept or reject and Ranking If the NPV is positive, accept the project. If the NPV is negative, reject the project. If the NPV is zero, be indifferent The higher the NPV, the better the project is 153 Example: The initial investment of the project is 60,000 Ethiopian Birr. Find the NPV of the project if the discount rate is 10%. Year (t) Cash flow (in Birr) Discount factor Present Value (In Birr) 0 1 2 3 4 -60,000 6,000 20,000 30,000 40,000 4,000 1 0.909 0.826 0.751 0.683 0.621 -60,000 5454 16520 22530 27320 2484 14308 1 (1 k) t Total NPV Decision: accept the project because the result is positive 154 For uniform cash flows: 1 (1 k ) n NPV CF k I0 Where CF is the uniform cash flow starting from year one, k is cost of capital (discount rate), n is the number of periods. Take our previous example of the 100million initial investment. Find the NPV of the project if it has an annual uniform net cash inflow of Birr 26million for five years and if the cost of capital is 10%. 1 (1 0.1) 5 NPV 26 0.1 100 1.44 Decision: reject the project 155 Advantages of NPV The time value of money is taken into account The cash flows from the beginning to the end of the project are considered It focuses on the profitability of the project It is useful for the comparison of mutually exclusive projects Since the NPV is expressed in Dollar or Birr, the managers can understand it more easily than percentages. Disadvantages of NPV The NPV method can be employed in selecting from mutually exclusive projects only when the projects are of the same size. The NPV method assumes that funds are reinvested at the cost of capital The cost of capital is assumed to remain constant throughout the life of the project. 156 Exercise Year Project “A” Project “B” 1 40,000 25,000 2 30,000 25,000 3 25,000 25,000 4 20,000 25,000 5 10,000 25,000 Initial investment 80,000 80,000 10% 10% Discount rate • Calculate the NPV and which project is preferable and why? • Calculate the payback period and make a decision? Is the decision similar with NPV result? 157 Benefit Cost Ratio (BCR) Benefit – cost ratio is also referred to as profitability index. It is an extension of the NPV approach to compare the profitability of investment alternatives before arriving at investment decision. There are two ways of defining the benefit cost ratio: a) PV to initial investment BCR PV = I Where PV is present value of benefits and I is initial investment. b) NPV to initial investment NBCR = BCR – 1 or NPV I 158 Decision rules: When BCR > 1 or NBCR > 0, accept the project When BCR < 1 or NBCR < 0, reject the project When BCR = 1 or NBCR = 0, be indifferent if we compare two or more projects, the higher the BCR/NBCR, the better the project is 159 Example: Consider a project with initial investment of Birr 50,000 and the following Cash inflows. Discounting rate is 12% A) BCR Year 1 Cash inflow 12500 2 10000 3 30000 4 25000 PV BCR I 12500 10000 30000 25000 ( ) 50000 2 3 4 (1.12) (1.12) (1.12) (1.12) 11160 8000 21428 15924 50000 56512 1.13 50000 b) NBCR = 1.13 –1 = 0.13 Decision: ??? 160 Advantages of BCR BCR indicates a relative and not absolute measure of profits i.e. the benefit per dollar (Birr) of investment. Disadvantages of BCR This method cannot be employed when a package of smaller projects is to be considered in relation to a large project. 161 Exercises Year 1 Project “A” 30,000 Project “B” 25,000 2 3 4 40,000 45,000 50,000 40,000 40,000 50,000 Initial investment Cost of capital 110,000 12% 100,000 12% Find BCR and NBCR of the two projects ? Decision ? 162 Internal Rate of Return IRR is the discount rate that makes the present value of cash inflows equal to the present value of cash outflows. Previously, we find the IRR of a project by trying different discount rates until we discover the discount rate that makes the NPV zero. However, today it is easier to find IRR of a project using Excel Application. 163 It is the value of k in the following equation n CFt Investment t ( 1 k ) t 1 CFt = cash flow at the end of year K = internal rate of return T = life of the project Decision Rule for IRR is Accept :if IRR is greater than the cost of capital Reject: if the IRR is less than the cost of capital indifferent: if the IRR is equal to the cost of capital If we are comparing two or more projects, the higher the IRR, the better the project is. 164 Example: Find the IRR of a project with 20 million initial investments, the cost of capital of 12 % and with the following table of cash flows. Year 1 Cash flow 6000 2 3 4 6000 8000 9000 165 Try to compute the NPV with 12% discount rate. 6000 6000 8000 9000 20000 5357 4800 5714 5732 20000 1603 2 3 4 1.12 (1.12) (1.12) (1.12) Since the NPV is still positive, (1603), try again with a higher discount rate: 15% 6000 6000 8000 9000 2 3 4 1 . 15 ( 1 . 15 ) ( 1 . 15 ) ( 1 . 15 ) 20000 (5217 + 4545 + 5263 + 5142) –20000 = 167 166 Still the NPV is positive. Try again with a higher discount rate i.e. 16%. 6000 6000 8000 9000 2 3 4 1 . 16 ( 1 . 16 ) ( 1 . 16 ) ( 1 . 16 ) 20000 (5172 + 4444 +5095 + 4945) = 19656 = 19656 – 20000 = -344 Thus, it can be concluded that the IRR is between 15% and 16% 167 However, the exact percentage can be computed using interpolation techniques as: Present value at 15% = 20167 Present value at 16% = 19656 Difference = 511 The difference between the target present value 20000, and the PV of 20167 (discounted at 15%) is 167. Therefore, we get the percentage difference of: Adding this number to 15%, we get the IRR approximately 15.33%. 168 Advantages of IRR It gives due consideration for the time value of money It recognizes the total cash flows during the project life It conveys the direct message about the yield on the project. Disadvantages of IRR It involves tedious work through trial and error and interpolation The IRR does not reflect the scale, or dollar size It assumes that all proceeds are reinvested at the particular IRR, whereas the NPV approach assumes reinvestment at the cost of capital. 169 Exercise Year Cash flow 1 30,000 2 30,000 3 40,000 4 45,000 Initial investment 100,000 Discount rate 12% Find IRR based on trial and error method ? 170 Discounted Payback Period To overcome the limitations of the payback period, the discounted payback period method has been suggested The decision is similar with payback period. The difference is multiplying each cash flow by discount factor. 171 Exercise Year Cash Flow 1 2 3 4 5 5000 6000 8000 7000 6000 Initial investment Discount rate 10,000 10% Calculate the payback period of the project ? 172 Exercise of Project Year Cash In flow PV of $1 at PV 10% inflow cash Cumulative savings 0 -10000 1.000 -10000 -10000 1 5000 0.909 4545 -5455 2 6000 0.826 4956 -499 3 8000 0.751 6008 5509 4 7000 0.683 4781 10290 5 6000 0.621 3726 14016 Payback Pd = 2 Yrs + cash 499 6008 = 2 Yrs + .083 Yr = 2.083 Yrs or 2 yrs and one month 173 Thank You!! Economic/ Social CostBenefit/Analysis Economic Analysis Is an assessment of a project’s costs and benefits from the view point of the national economy. It is basically concerned with how to identify effects of the project on the society ; qualification of the effects; and pricing of costs and benefits to reflect their values to society. It is , therefore, conducted to identify costs and benefits where there is a significant divergence between market prices and economic costs or values, and its application is important in the selection of economically viable public projects Rationale for Economic Analysis : Market imperfection Externalities Taxes and subsidies Concern for savings Concern for redistribution Merit wants , etc 178 Net private benefits and net social benefits are usually different due to the existence of market imperfections, externalities , income redistribution, etc. In such circumstances, social cost analysis must depend on shadow prices (instead of market prices) to measure the net benefit to the society. 179 Financial Vs Economic analysis Financial Economic Appraise the project from the view point of an entrepreneurs, investor or financier. Appraise the project from the view of macro or national economy or its contribution to the society. Covers only private costs and benefits It takes into account social costs and benefits. Taxes are treated as costs and subsidies as a return. Taxes and subsidies are treated as transfer payments. Interest paid to external suppliers of money may be deducted to obtain the stream of benefit available to the owner of the project. Interest on capital is never separated and deducted from gross return because it is part of the total return to the capital available to the society as a whole. The overriding objective is financial viability (i.e. making profit) based on market price. The objective is economic viability [social benefits] based on shadow price. 180 Therefore, market prices are often distorted by: Taxes Monopolistic/Oligopolistic measures Subsidies Rent, Interest Quotas Regulatory measures Protection, etc And must be adjusted to reflect social value of the project i.e., shadow price 181 In economic analysis we consider the benefits of the project to the society such as: Employment creation Foreign Exchange generation or saving Contribution to different sectors: such as health, education, etc. Multiplier effect (on other economic variables in the economy) Linkages (both forward and backward linkages) Economies and diseconomies of scale Externalities, etc. 182 Shadow prices is the price used for analysing the cost and benefit of a project when the market price is felt to be a poor estimate of the economic value of a project. Shadow price measures the value of commodity from point of view of the society or the economy of a nation. After estimating the shadow prices, we measure the viability of the project through the normal process of calculating NPV, IRR or CBR. 183 We use conversion factor to change the market price in to shadow price. Conversion Factor: is a number, usually less than 1, used to multiply the domestic market prices of goods/services and to get the equivalent border prices so as to correct the distortions in domestic prices of the same goods/services. Conversion Factor is a ratio of shadow price (SP) to market price (MP). CF SP MP SPMP * CF 184 Project Risk and Sensitivity Analysis Uncertainty: Sensitivity and Risk Analysis The techniques of project analysis have been considered so far as if the basic data which they have used are known with certainty. However, both technical and economic information is used in the form of forecasts and is subject to considerable uncertainty. 186 It is possible that an investment goes ahead on the bases of favourable appraisal of the project. But subsequently ex-post evaluation may indicate that the appraisal was faulty and the project should not take place. 187 Faulty predictions/ sources of error may be in any of the following: Problems in Prediction of technical performance: Underestimation of the project life time The quality & quantity of raw materials, Supply of imported inputs and spare parts Wrong assumptions of the physical quality and quantity of your product Wrong rate of production expansion (production capacity) Problem with the quality of the management skills. 188 Prediction Wrong estimation on cost of investment " " about the volume of demand " " of cost of inputs " " of operating costs " " Estimation of the market situation: the value of output of shadow prices Prediction of macroeconomic conditions For example, availability may not be as predicted Inflation rate may rise above expected Interest rate, example, deposit rate decrease from 6% to 3% Changes in laws and regulations Weather may also affect particularly agricultural projects 189 There are several ways of incorporating uncertainty: Adding an item called "Contingency" (in %) Adding "a risk premium" to the discount rate, i.e. use a higher discounting rate (NPV decreases) Shorten the "life of the project" Use “Sensitivity Analysis". 190 Sensitivity Analysis Measures of project worth are first calculated using the best estimate of inputs and outputs and the discount rate. The project decision will be based on these best estimates. However, how sensitive is a project in financial prices and economic values? There might be: an increase in construction costs, an extension of the implementation period, a fall in prices, etc. 191 It is analytical tool to test systematically what happens to the earning capacity of the project if events differ from the estimates made about them in planning. The key variables to which sensitivity analysis could be applied include: skill and technology requirements, Price of inputs, Price of output, Operating Costs, Sales volume and Initial cost outlay. 192 Reworking an analysis to see what happens under these changed circumstances is called sensitivity analysis. • All projects should be subjected to sensitivity analysis. • In agriculture for example, projects are sensitive to change in four principal areas: Price of output and inputs, delay in implementation, costs overrun & yield. • The application of sensitivity analysis involves varying one project item at a time and measuring the effect on project worth. Because this is easier to interpret in absolute terms, the project worth measure generally employed in sensitivity analysis is the net present value (NPV). How to Do Sensitivity Analysis Assume that: Initial investment =100 million birr Sales volume = 1million units for 1st year and , 1.5 million units for 2,3,4 &5 years Selling price per unit is 60 birr Operating cost per unit is 32 birr Overhead cost is 5 million for each year Working capital = 19.5 for 1st year, 9 for 2nd year Cost of capital is 10%. Income tax is fixed: 0 for 1st & 2nd year , 1.6 for 3rd year, 3.64 for 4th year, and 9.8 for 5th year. Annual Cash Flows Related to the Project (In Millions of Birr) (Original estimate) Year Annual Sales (Demand) in units (Millions) 0 0 1 1 2 1.5 3 1.5 4 1.5 5 1.5 Investment Costs -100 Working Capital 0 -19 -9.5 Sales Revenue (@ of Birr60/Unit) 0 60 90 90 90 90 Operating costs (@ Birr 32/Unit) 0 -32 -48 -48 -48 -48 Overhead costs 0 -5 -5 -5 -5 -5 Tax (Assuming Fixed tax) 0 0 0 -1.6 -3.64 -9.8 -100 4 27.5 35.4 33.36 55.7 NPV IRR $9.39 13% Annual Incremental Cash flow 28.5 Case One: If demand decreases by 7% Annual Cash Flows Related to the Project (In Millions of Birr) Year Annual Sales (Demand) in units (Millions) 0 0 1 0.93 2 1.395 1 1.395 4 1.395 5 1.395 Investment Costs -100 Working Capital 0 -19 -9.5 Sales Revenue (@ of Birr60/Unit) 0 55.8 83.7 83.7 83.7 83.7 Operating costs (@ Birr 32/Unit) 0 -29.76 -44.64 -44.64 -44.64 -44.64 Overhead costs 0 -5 -5 -5 -5 -5 Tax (Assuming Fixed tax) 0 0 0 -1.6 -3.64 -9.8 -100 2.04 24.56 32.46 30.42 52.76 Annual Incremental Cash flow 28.5 NPV $0.07 Factor (a) Decrease in Demand (quantity) by 7%. % Change in Factor (b) 0.07 % decrease in NPV (c) 0.07 9.39 X 100 9.39 =99% Sensitivity (c/b) 14.18 Case Two: If cost of initial investment increases by 10.4 million Annual Cash Flows Related to the Project (In Millions of Birr) Year Annual Sales (Demand) in units (Millions) Investment Costs Working Capital Sales Revenue (@ of Birr60/Unit) Operating costs (@ Birr 32/Unit) Overhead costs Tax (Assuming Fixed tax) Annual Incremental Cash flow Factor (a) Increase in Investment Cost by Birr10.4million. 0 0 1 1 2 1.5 -110.4 0 0 0 0 0 -110.4 -19 60 -32 -5 0 4 -9.5 90 -48 -5 0 27.5 3 1.5 90 -48 -5 -1.6 35.4 4 1.5 5 1.5 28.5 90 90 -48 -48 -5 -5 -3.64 -9.8 33.36 55.7 NPV ($0.06) % Change % decrease in NPV Sensitivity in Factor (b) (c) (c/b) 10.4% 100.7% 9.68 Case Three: if Price Decreases by Birr2 Annual Cash Flows Related to the Project (In Millions of Birr) Year Annual Sales (Demand) in units (Millions) Investment Costs Working Capital Sales Revenue (@ Birr58/Unit) Operating costs (@ Birr 32/Unit) Overhead costs Tax (Assuming Fixed tax) Annual Incremental Cash flow Factor (a) Decrease in Unit Price 0 0 1 1 2 1.5 -100 0 0 0 0 0 -100 -19 58 -32 -5 0 2 -9.5 87 -48 -5 0 24.5 % Change in Factor (b) 3.33% 3 1.5 87 -48 -5 -1.6 32.4 4 1.5 5 1.5 28.5 87 87 -48 -48 -5 -5 -3.64 -9.8 30.36 52.7 NPV ($0.12) % decrease in NPV (c) Sensitivity (c/b) 101.28% 30.38 Case Four: If Cost increases by Birr2/Unit Annual Cash Flows Related to the Project (In Millions of Birr) Year Annual Sales (Demand) in units (Millions) Investment Costs Working Capital Sales Revenue (@ of Birr60/Unit) 0 0 1 1 2 1.5 3 1.5 4 1.5 5 1.5 -100 0 -19 -9.5 0 60 90 90 90 90 Operating costs (@ Birr 34/Unit) 0 -34 -51 -51 -51 -51 Overhead costs Tax (Assuming Fixed tax) Annual Incremental Cash flow 0 0 -100 -5 0 2 -5 0 24.5 -5 -1.6 32.4 -5 -3.64 30.36 -5 -9.8 52.7 NPV ($0.12) 28.5 % Change in % decrease in Sensitivity Factor (a) Factor (b) NPV (c) (c/b) Increase in Operating Cost 6.3% 101.3% 16.21 Case Five: if Interest rate Increases by 3% Annual Cash Flows Related to the Project (In Millions of Birr) Year 0 Annual Sales (Demand) in units 0 (Millions) Investment Costs -100 Working Capital 0 Sales Revenue (@ of Birr60/Unit) 0 Operating costs (@ Birr 32/Unit) 0 Overhead costs 0 Tax (Assuming Fixed tax) 0 Annual Incremental Cash flow -100 Factor (a) Increase in interest rate 1 1 2 1.5 -19 -9.5 60 -32 -5 0 4 90 -48 -5 0 27.5 3 1.5 4 1.5 5 1.5 28.5 90 -48 -5 -1.6 35.4 % Change in % decrease in Factor (b) NPV (c) 30% 97% 90 -48 -5 -3.64 33.36 90 -48 -5 -9.8 55.7 NPV $0.27 Sensitivity (c/b) 3.24 Summary Table of Results for sensitivity analysis Factor (a) Decrease in Demand by 7% Increase in Investment Cost by 10.4 Million Decrease in Price by Birr2 Increase in Operating Cost by Birr2 Increase in interest rate by 3% Rank for % Change in % decrease Sensitivity Management Factor (b) in NPV (c) /c/b/ Attention -7.0% -99.3% 14.2 3 10.4% -100.7% 9.7 4 -3.3% -101.3% 30.4 1 6.3% -101.3% 16.2 2 30.0% -97.2% 3.2 5 What is the implication of this sensitivity analysis summary for managers? Risk Analysis • • • Risk analysis involves a fuller assessment of possible variation. Its purpose is to provide a probability estimate of how likely a project decision is to bewaring. Risk analysis begins from the best estimates contained in the initial resource flow and from the effect of variation given by sensitivity analysis; but now different variables are considered simultaneously. For example, given the optimism with which projects are often prepared, some items like investment costs are more likely to vary upwards rather than downwards from the best estimate, whilst others like revenue are more likely to be below rather than above the best estimate. Some project items can be estimated with greater certainty than others. Although it is convenient to use the same range of variation for each variable considered in risk analysis, the probability of the different values in the range occurring will differ. A probability should be attached to the best estimate and each variation, to reflect the likelihood with which the different value in the range will occur. The sum of these probabilities must total 1.0 for each variable. The effect of varying values within a range can be calculated through sensitivity analysis. It is additional probability estimates associated with each variation that represent the essential feature of risk analysis. Where do these probability estimates come from? For some variables they may come from past evidence, for example, of fluctuations in prices, outputs, or of, material ratios in different production processes. For other variables, intuitive guesses may have to be made on the basis of experience. Risk analysis is most important for marginal projects, with a rate of return just above the discount rate. For projects with a much larger rate of return the probability of a negative NPV with variation in the major variables is likely to be on decision among alternative marginal projects. Identifying the effects of variation in major variables, and investigating the likelihood of their combined variation, provides considerable information on the risks associated with a project. It indicates where the risk might be reduced. Challenges of Managing Risks • • • • • • • Software would not be adequate for the project’s requirements. New costly hardware would he included. System interfaces would be overlooked or impossible to manage. Management would lose interest in the project. Cost overruns could occur. Systems might not comply with regulatory or statutory requirement. The data might not be available in the formats necessary. In a public-sector application. however, other risks could include the risks that: –The press might investigate the project and make public its challenges and failures. –Necessary hardware and software might not he available through state purchasing systems. –Salaries might not be adequate to attract expert staff. –Federal policies and reimbursement models that the system was designed to meet might change. ◦ The project might be cut from the budget or might not be reauthorized if it crosses budget cycles. ◦ The best vendor might not be on approved vendor lists. ◦ Less-qualified vendors might exert political pressure to gain business. ◦ Providers in the service-delivery network, such as county or private- sector providers of service, might not be able to comply with system requirements or might elect to develop their own systems or refuse to cooperate with this one. ◦ Systems might not be allowed to be created because they are incompatible with centrally mandated system architecture. ◦ Processes for hiring staff, contracting with consultants, and purchasing software and hardware might be slow and delay the project. Those types of risks are particularly difficult to manage, because they extend outside the project and involve stakeholders with varied interests and motivations. Risk management strategies Risk reduction Risk transference Risk avoidance Risk acceptance Contingency plan Risk reduction involves reducing the risk in terms of either likelihood or impact (or both). For example, if a lack of experienced staff has been identified as a potential risk then a likelihood reduction strategy could involve recruiting more experienced staff incorporating a training component or recruiting consultants. An impact reduction strategy for the same problem could involve utilising more experienced staff in a supervisory role or increasing the anticipated completion time of project activities to take account of this lack of experience. The reduction strategy should be cost-effective in terms of the potential cost which could have been incurred by the unreduced risk. Risk Transference involves transferring the potential impact of a risk to a third party. This can be in the form of insurance or through subcontracting. The formulators must ensure that the subcontractor is reliable and must also bear in mind that transferring the risk in totality to the subcontractor will come at a price. It may be better to enter into a contractual agreement whereby potential risks are shared with the subcontractor. Risk avoidance involve redefining the project to exclude the risk area or, as an extreme measure, cancelling implementation altogether if the risks arc felt to be unacceptably high. Risk acceptance involves an acceptance that no action needs to be taken at the present time. There is then a need for constant monitoring to identify any changes in the situation which may then require action. This strategy is cost- effective but without adequate monitoring it is a potentially precarious course of action. Contingency plan involves identifying a range of alternative options which should be rehearsed and implemented when appropriate. For each alternative the formulators must scrutinize all potential costs and benefits. BEST PRACTICES: Best practices for managing risks for public-sector projects can include: Adopt a proactive strategy with regard to risk Engage as broad a group as possible in risk identification and response planning Identify the risk tolerances of your organization Keep in mind that risk can be reduced but not eliminated; be alert to secondary risks Create risk categories that include political and media risks and the risk of failing to deliver a product that will satisfy customers Use risk analysis methods that fit the project and the organization (i.e., methods that are neither too rigorous nor too informal) Put the consideration of risk on the agenda at every team meeting Assign responsibility for the management of specific risks Build a plan for managing legal and administrative constraints Include time and resources in the project plan for the implementation of the plan for managing legal and administrative constraints The selection of one or more of the previous conditions largely depends on the specific project situation (internal and external context as well as the organization's real possibility to confront both of these contexts) and must be based on a cost-benefit analysis that is as quantitative as possible in reference to the short, medium and long-term period. Thank You!! Project Organization and Contract Administration Forms of Project Organization Functional Organization Projectized Organization Matrix Organization 227 Functional structure: Is a structure where authority rests with the functional heads; the structure is sectioned by departmental groups based on division of work. Staff members are divided to groups (e.g. financial, planning, public relations, engineering, legal etc) according to their specialized knowledge. • Some of these groups can be further subdivided into smaller functional groups. • 228 229 The main advantage of this organizational structure is that each functional group has complete control over its segment of the project, enforcing in this way the application of standards across projects. • The disadvantages of the functional organization are that of speed, flexibility and communication when attempting cross functional projects. Since in a functional organization the work is divided between the departments, any query or request must be passed among department heads for approval, causing in this way delays. • In addition, the responsibility of managing the project is shared among the functional managers (head of the departments) and this may cause lack of ultimate responsibility for project management. Projectized Organization Projectized organization is an organizational structure that focuses on projects. Projectized organizations derive their name from the fact that they are built to do project work. The project organization structure supports the completion of project activities and provides an adequate level of oversight, review and contribution from necessary parties. 232 Project Managers are given both the authority, and the responsibility, to manage virtually all aspects of the project. They have the same authority as functional managers, and project team members are the project managers’ subordinates. 234 The main advantages of the projectized organization are speed and flexibility. Since the experts are concentrated within the team and fully committed to the project, it is easier to react to changing requirements and complete the project on time. Responsibility for the success of the project is clearly identified and lies on the Project Manager. The main disadvantage of the projectized structure is the high resource costs, since the organization often has to hire extra staff with certain expertise in order to implement different projects simultaneously. In addition this type of structure burdens the administrative overhead since there may be periods where not all project teams are occupied. Matrix Organizations Matrix organization is a blend of functional and project organizations. It is an attempt to combine functional and project structures in order to take advantage of the strengths of both structures. In matrix organization, project team members report to both a functional manager and a project manager. 237 The most common form is that team members have connected to project managers by dotted lines and connected to their functional managers by solid lines. Since team members report to multiple managers, a clear communications plan is essential. 239 The main advantage of the matrix organization is that it retains the benefits of both functional and projectized structures. It also facilitates the effective resource allocation to different projects. For these reasons, the matrix structure is considered as the most effective structure for implementing and managing projects and therefore is widely used. The main disadvantage of the matrix structure is the potential for conflict between the Project Manager and the functional manager regarding the resource assignment, since the functional manager has to staff multiple projects with the same experts. Contract Administration A contract is an agreement enforceable by law, and is made between two or more parties. Contracting is the process of establishing a relation between the owner and the contractors to execute the project work 242 Contents of a contract Name and address of both the parties, Subject of the agreement, Deadlines for the different stages of fulfillment of the agreement, Financial aspects and other necessary conditions such as violation of contract etc. 243 Approaches to contracting: Contracting total responsibility for one contractor Dividing the project and contracting it to suitable suppliers and contractors. Accomplish a portion of the work yourself and contract out the balance to one or more agencies. 244 A contracting schedule contains: The work code Work packages; volume of main activities and budget estimate Starting and finishing dates and The names of people who prepared the bid documents and awarded the contract. 245 Contracting procedures: Governments and different institiutions have their own procedures with clear objectives to acheive: To elicit competitive bids To provide equal opportunity and equal treatment to all eligible tenderers To accept the tender at the lowest cost 246 Steps in contracting : 1. Work packaging and scheduling Specialized Activity Packages like construction, civil engineering works, painting etc. Unit packages like administration building, by - product plant, steel melting shop etc. The starting and finishing time of each individual package 247 2. Preparation of Tender Documents Instruction to tenderers Model Form of tender Drawings and specifications Schedule of Rates General conditions of contract Special conditions of contract Specimen of Bank guarantee 248 3. Determination of Contractor's Qualifications World Bank's criteria : Factors Organization and Planning Points 10 Management Structure General Implementation programme Plans for subcontracting History of Default 249 Personnel 15 Experience/ qualification of key personnel Adequacy of specialized staffing Major plant and equipment 15 Adequacy Age/condition Source of availability 250 Experience 30 Technical references Value of completed contracts of similar type Average percent of work under subcontractor Financial Condition 30 Bank reference Average annual turnover Working capital Quick Ratio Value of contracts completed in last 5 years 251 4.Tender Invitation Sending equerry letters for short lists or Advertising openly 5.Tender submission Tender is usually submitted in sealed envelops The required number of copies together with documents will be submitted by tenderers on or before the last date for submission 252 6.Tender Opening Tenders should be opened in the presence of tenderers or their authorized representatives unless required 7. Evaluation and recommendation Costs, quality, quantity and other technical specification 253 8. Award of contract Lowest price Negotation 9. Signing of Agreement with detailed contract conditions. 254 Thank you!! Project Team Building and Conflict Management Teamwork in projects Projects are managed by people working together as a team. In a team, People depend on each other; May or may not work in the same physical location, Combine to achieve something together Team Building The process of working with a team to clarify its task and how team members can work together to achieve it. A strategy that can help groups to develop into a real team is “team building” Key actions in Team Building Setting and maintaining the teams objectives and standards Involving the team as a whole in the achievement of objectives Maintaining the unity of the team Communicating efficiently with the team Consulting the team – members before taking any decisions Nature of project team The project team is usually a new, temporary group with out previous experience of working together. Complex projects require complex teams with a set of work rules and norms. High degree of learning and interdependency requires well functioning and cohesive teams. Team building processes Initial project team assembly ◦ introductions ◦ goal explained ◦ rough network proposed Some issues debated ◦ who else should be on the team? ◦ without concern for budget restrictions, what would each member contribute? The group would construct an idealized network (one they would implement if they could do what they wanted) This would be done with the participation of team members, giving them an opportunity to know each other’s views. Involvement of people right from the goal setting stage nurtures commitment & continuity. Iterate towards a realistic plan negotiations with each other and the project team Here the practical constraints and limitations would be brought up by the members from their own areas of expertise and experience This is the participative process Continue the process of negotiation until a feasible solution is found (operationally viable and within the budget) This network becomes the initial project plan with which project execution begins. Aspects of Team Development When people from different departments are assembled for a project they form a temporary social system and as it is new there is no system of customs that indicate proper behavior while working on that project. Each person brings him/her own set of customs, beliefs and perceptions to the project. Operating culture Group “mind” Common set of objectives and motives Explicit Vs implicit contract Heterogeneous group has no communality of motives The initial project plan is the explicit contract for the team. Working towards building that network helps to develop the implicit contracts which are necessary for a smooth working team. Group attributes Members perceive themselves as in a group and they know who is in the group and who is not. There is at least one objective that all the members agree upon, although each individual member may have a multitude of other objectives. There is a need for interaction because of the interdependencies of the people in the group as they work towards the agreed upon objective. Group performance Studies indicate that heterogonous groups tend to be more productive than homogenous groups. A team is a heterogeneous group with complementary rather than competing skills in the members. It is a temporary alliance created for a specific purpose or objective. Key factors to successful performance of a team – S.C.O.R.E Strategy Clear Roles and Responsibility Open Communication Rapid Response Effective Leadership Strategy: Shared purpose Clearly articulated values and ground rules Understanding of risks and opportunities facing the team Clear categorization of the overall responsibilities of the team Clear Roles and Responsibilities: Clear definition of roles and responsibilities Responsibility Specific results shared by all members objectives to measure individual Open communication: Respect for individual differences Open communication environment among team members Rapid Rapid response: response to the team’s problems Effective management to change in the internal and external environment • Effective Leadership: Team leader who is able to help members achieve the objective and build the team Team leader who can draw out and free up the skills of all team members, develop individuals “Coming together is a beginning Keeping together is progress; and Working together is success” Stages in team building: Forming-Provide clear direction to establish the team’s purpose, setting goals, etc., Storming –Provide strong, hands-on leadership to keep people talking and taskfocused Norming–Codes of behavior becomes established and an identifiable group culture emerges. People begin to enjoy each other’s company and appreciate each other’s contributions. 274 Performing – Teams that reach this stage achieve results easily and enjoyably. People work together well and can improve systems, solve problems and provide excellent customer service. Adjourning – Temporary project team reaches this stage; celebrate their team’s achievements. Leadership style PM is more of the mgt of the team than the management of the tasks. The team goes through various stages in its development and maturity Task relevant maturity levels M1 M4 Less maturity level Maximum maturity level M1= group can not accomplish the task without direct supervision M4= group has matured to accomplish the task with a minimum of supervision Leadership style S1 :Structuring: ◦ Organize and direct the work of others ◦ make each person accountable ◦ demonstrate S2 : Coaching: ◦ tutoring ◦ Joint effort ◦ Role model S3 : Encouraging: ◦ greater responsibility with doer ◦ recognize and praise good work S4 : Delegating: ◦ assign task responsibilities and let others carry it out ◦ motivate by giving control and respect Task relevant maturity level Vs leadership style. M1 S1 [ less matured employees need structuring] . . M4 S4 [ more matured staff need delegation] Conflict Management Conflict is the contest between people with opposing needs, ideas, beliefs, values, or goals. Conflict can exist whenever two or more people get together to complete their tasks and responsibilities. It occurs within all organizations. It is an important element of an organization’s development, and can serve as a means to build organizational capacity, and to generate creative ideas. 281 Actually, conflict can have both positive and negative outcomes. Conflict is positive when it causes a broadening of ideas, stimulates innovation and creativity, and leads to improved results of a project. Conflict can be negative when it leads to tension, frustration, confusion, and less quality and productivity of a project. In general, all potential conflict fits one of three categories: ◦ Goal-oriented conflicts are associated with end results, performance specifications and criteria, priorities, and objectives. ◦ Administrative conflicts refer to the management structure and philosophy and are mainly based on definition of roles and reporting relationships and on responsibilities and authority for tasks, functions, and decisions. ◦ Interpersonal conflicts result from differences in work ethics, styles, egos, and personalities of the participants. 283 Sources of Conflict and their Definitions Sources of Conflict Definitions Conflict over Project Priorities View of project participants differ over sequence of activities and tasks. Conflict over Administration Managerial and administrative oriented conflicts Procedures over how the project will be managed Conflict over Technical Opinions and Performance Trade- offs Conflict over Human Power Resources Conflict over Cost Conflict over Schedules Personality Conflict Disagreements over technical issues, performance specifications, technical trade-offs. Conflicts concerning staffing of project team with personnel from other areas. Conflict over cost estimates from support areas regarding work breakdown structures. Disagreements about the timing, sequencing, and scheduling of project-related tasks. Disagreements on interpersonal issues. 284 Effective conflict management involves analyzing a conflict, understanding the dynamics between the parties in conflict, and determining the appropriate method of conflict resolution. In the absence of confidence and skill in conflict management, most public officials resort, often counterproductively, to the use of power, manipulation and control. Possessing confidence and skill, one can effectively exercise the available options for managing conflict. 285 Conflict Management Style Style Avoiding Description Retreats from an actual or potential conflict situation Smoothing Emphasizes areas of agreement rather than areas of difference Compromising Searches for and bargains for solutions that bring some degree of satisfaction to all parties Forcing Pushes one’s viewpoint at the expense of others; offers only win-lose situations Collaborating Incorporates multiple viewpoints and insights from differing perspectives; leads to consensus and commitment Problem Treats conflict as a problem to be Solving solved by examining alternatives; requires give-and take attitude and open dialogue Effect Does not solve the problem Provides only shortterm solution Provides definitive resolution Hard feelings may come back in other forms Provides long-term resolution Provides ultimate resolution 286 Conflict can be healthy if it is managed effectively. Conflict management requires a combination of analytical and human skills. Every project participant should learn to resolve project conflicts effectively. Good conflict managers work at the source of conflict. To resolve it permanently, they must address the cause of the conflict and not just the symptoms of it. 287 Thank You!! Project Implementation planning Tools Activity Scheduling Activities Schedule is the backbone of every project and is essential for a successful outcome. It gives all personnel involved in the project common understanding of what is required, how this will be achieved, when it will be achieved and who will be responsible for the successful outcome of each activity. 290 Activity Scheduling Involves: Application of Work Breakdown Structure in order to subdivide the major project deliverables into smaller, more manageable component based on the project scope. Identification of the activities needed in order to produce the project deliverables and if necessary breaking down the activities into more manageable tasks which can then be assigned to individuals Determination of activities’ sequence (i.e. in what order should related activities be undertaken?) and dependencies (i.e. is the activity dependent on the start up or completion of any other activity?)- Network Estimation of activities/ tasks duration Scheduling of activities by defining the start up and completion dates of each activity/task. Work Breakdown Structure (WBS) It represents a systematic and logical breakdown of the project into its component parts. It is constructed by dividing the project in to its major parts, with each of these being further divided in to sub parts. This is continued till a breakdown is done in terms of manageable units of work for which responsibility can be defined. 293 Thus, the work breakdown structure helps in: Effective planning by dividing the work in to manageable elements which can be planned, budgeted and controlled. Assignment of responsibility for work elements to project personnel and outside agencies. Development of control and information system. 294 Ways of doing WBS Hardware orientation [identification of basic work packages] Agency orientation [based on assignment of responsibility to different agencies] Functional oriented [e.g. deign, procurement, construction and commissioning] Illustrative WBS for Construction Projects Foundation Layout Exterior Form Frame & install window s Heating/air conditioning Finish Electrical Paint Fixtures Floor covering Clean up Roof Pour & Finish Install siding Interior insulate Dry wall Painting Doors & trim Tools of Implementation Planning Gantt or bar chart showing when activities take place Project network showing activities, their dependencies and their relation to the whole. Bar or Gantt Chart An illus trativ e Bar Chart Activities Time in weeks from project start 10 20 30 40 Design Purchase of parts Fabrication Assembly 298 A Gantt chart is a graphical representation of the duration of tasks against the progression of time. A Gantt chart is a useful tool for planning, scheduling and monitoring projects. The advantages of the bar chart are: It is simple to understand It can be used to show progress It can be used for manpower planning 299 The disadvantages of the bar chart are: It cannot show interrelationship among activities on large , complex projects; There may be a physical limit to the size of the bar chart, which may limit the size of the project; and It cannot easily cope with frequent changes or updating. 300 Network Techniques In this technique, the activities, events, and their relationships are presented by a network diagram, also called an arrow diagram. 301 Why Project Network? It is a convenient way to show activities and precedence in relation to the whole project. It is a basis of project planning: ◦ responsibility allocation ◦ definition of subcontracting units ◦ role of different players It is the base for scheduling and establishment of work time tables • Facilitate critical path determination for management control – deterministic Vs probabilistic activity times • Facilitates resource planning for projects – Project crashing with time cost trade offs – Resource aggregation – Resource leveling – Limited resource allocation • It can handle very large and complex projects and it can be easily computerized and updated Uses for project implementation ◦ ◦ ◦ ◦ Time table for implementation Monitoring and reporting progress updation of schedules and resources Coordination of work with different agencies The project network is thus a common vehicle for planning, communicating and implementing the right from inception. Drawbacks of network technique Being more complicated than the traditional bar chart it is not easily understood by the project personnel, and It does not define an operational schedule which tells who does what and when. 305 Basic Network terminologies An activity is a task or a job that takes time and resources It is represented in a network by an arrow. The arrow doesn’t have any relationship with a scale. Example: Excavate the land, Dig foundations, Lay foundations, Build a wall, etc. 306 In a network analysis, it is important to establish: The activities involved in the project, Their logical relationship, ex. Building a wall comes after laying the foundation. An estimate of the time that an activity is going to take 307 An event is a point in time and indicates the start or finish of an activity or activities, e.g. wall built, foundations dug, etc. An event is represented in a network by a circle. The establishment of activities automatically determines events because they are the start and finish of activities. 308 Dummy activity: an activity that does not consume time or resources. It shows merely the dependencies or proper relationship between activities. A dotted arrow represents dummy. 309 Network: this is the combination of activities, dummy activities and events in logical sequence according to the rules of drawing networks. Example: 310 Rules for drawing networks: A complete network should have one point of entry – a start event, and one point of exit – a finish event. Each activity must have one preceding (tail) event and one succeeding or head event. Many activities may have the same tail event and many may have the same head event. No activity can start until its tail event is reached. 311 An event is not complete until all activities leading in to it are complete. A series of activities which lead back to the same event are not allowed. All activities must be tied in to the network; all must contribute to the progress of the project, danglers are not allowed. 312 Activity Identification Short description: example, Lay foundation, erect frame, etc. Alphabetic or numeric code: example, A, B, C, etc., or 100, 101, 108 etc. Using tail and head event numbers: example, 1-2, 2-3, 3-4, 3-6, etc 313 Example 1: Organizing a one day seminar Generate the list of jobs to be done: a) b) c) d) e) f) g) h) i) j) k) l) Decide date, budget , venue for seminar Identify speakers, participants Contact and finalize speakers Print seminar brochure Mail brochures to tentative participants Estimate number of participants Decide menu for lunch, tea and coffee Arrange for catering Arrange projection facilities at venue Receive guests at registration Conduct seminar as per brochure See off guests Code Activity Predecessors A Decide date, budget , venue for seminar - B Identify speakers, participants - C Contact and finalize speakers B D Print seminar brochure E Mail brochures to tentative participants D F Estimate number of participants E G Decide menu for lunch, tea and coffee F H Arrange for catering G I Arrange projection facilities at venue F J Receive guests at registration E K Conduct seminar as per brochure L See off guests A, C H, I, J K Network of A one day seminar on PM 10 L K A 1 D 3 B 2 C E 4 J 8 5 I F H 6 7 G 9 Example 2: Complex Construction Project A = Lay foundation B = Erect framework C = install millwork D = install wiring E = install plumbing F = plaster walls G = install siding H = decorate the interior I = finish the exterior The interrelationship among these activities is as follows: A should precede B B should precede C, D, E, F, and G C, D, E and F should precede H G should precede I 318 Network diagram of the project: 4 C 1 A 2 B D 3 H 7 E F G 5 6 8 I 9 Activity Duration Deterministic [as in CPM] ◦ When previous experience yields fairly accurate estimates of activity duration, [e.g., construction activity, market surveys] Probabilistic [as in PERT] ◦ when there is uncertainty in times, as for instance in R & D activities, new activities being carried out for the first time. Deterministic time estimate: ◦ A single time estimate is used for each activity. This is taken from experts who have prior knowledge and experience of the activity. Probabilistic time estimate: ◦ Multiple time estimates -Three time estimates [Optimistic, Most Likely and Pessimistic] are commonly used for each activity based on the consensus of the group. O 4 ML P ExpectedTime 6 Critical path Is the longest path in the network Lower bound on the project duration [the shortest time in which the whole project can be completed] Selective control for management of the project Can be determined by: ◦ Enumeration of all paths in the network ◦ Event based computations [forward pass and backward pass] There may be two critical paths and the critical path can pass through a dummy. The Critical path is determined by selecting the chain of activities where their ESTs are equal to their LSTs. The other activities with differences in their ESTs and LSTs are non-critical activities. 323 Earliest start time (EST): the earliest possible time at which a succeeding activity start. Calculating the EST is called the forward pass. Latest start times (LST): is the latest possible time at which a preceding activity can finish without increasing the project duration. Notes on calculating LST (termed the backward pass) 324 Example 1 2 B D 2 1 0 • 4 3 4 5 A C E F 1 3 1 2 The Critical paths of this project are A, B, D and F. • The total duration of this project is 9 days. • The non-critical paths are C and E. 325 Example Activity A B C D E F G H J K L M N Preceding Activity _ A A A C C C B, D F, J E, H, G, K E, H L, M Activity durations (Weeks) 9 3 8 2 3 2 6 1 4 1 2 3 4 Required: Find the critical path and the duration for this project. 326 Answer 3 M (3) 7 E (3) A (9) 8 N (4) H (1) 1 L (2) C (8) G (6) 4 6 D (2) B (3) F (2) 2 K (1) J (4) 5 Critical path : A, C, G, L and N Project duration : 29 Weeks 327 Exercise 1 Activity Predecessors Duration (days) A B C D E F G H I A A, B D D C, E C, E F, G, H 2 3 1 4 5 8 6 4 3 Draw the network and find the critical path? Float: Float or spare time is associated with non- critical activities. There are three types of floats: total floats, free float and independent float. Total float is the amount of time a path of activities could be delayed with out affecting the overall project durations. Total Float = Latest finish time – Earliest Start time – Activity duration For example total float for activity C and E is 7-1-4 = 2 days. 329 Free float is the amount of time an activity can be delayed without affecting the commencement of a subsequent activity at its earliest start time, but may affect float of a previous activity. Free float = Earliest Finish TimeEarliest Start Time – Activity Duration For example free float for activity E is 74-1 = 2 days 330 Independent Float is the amount of time an activity can be delayed when all preceding activities are completed as late as possible and all succeeding activities completed as early as possible. Independent float therefore does not affect the float of either preceding or subsequent activities. Independent Float= Earliest Finish Timelatest Start Time-activity Duration Example, Independent float for activity E is 7-6-1 = 0 days. 331 Activity Duration E S T L S T E F T L F T T F F F I F A 1 0 0 1 1 - - - B 2 1 1 3 3 - - - C 3 1 1 4 6 2 - - D 4 3 3 7 7 - - - E 1 4 6 7 7 2 2 - F 2 7 7 9 9 - - - 332 Uncertain activity duration [PERT] For each activity in the project three time estimates are obtained: ◦ Optimistic times, a ◦ Most likely time, m ◦ Pessimistic time, b PERT time estimates • Mean of activity duration: = (a + 4m + b)/6 • Variance of activity duration: =( (b-a) /6 )2 • Standard deviation of activity duration: = sq. roots of variance = (b-a )/6 Basic PERT Procedure Compute mean and variance of all jobs Conduct forward and backward pass on the project network with expected times of all activities Identify the critical path Obtain variance of critical path by adding variance of activities. Obtain the distribution of the project duration Make probability statements about the project ◦ Chances of meeting the target date ◦ Probability of exceeding A given ceiling date ◦ Probability that the project duration is confined to an interval of time. ◦ Z (standard normal deviate) = [xq]/SD Multiple time estimate 1 3 C A D F 0.5, 1, 1.5 2, 3.5, 4 5.6, 7, 15 3, 4.5, 5.4 2 0 4 E B 4,5,6 5,6,8 337 Activity Expected duration a 4m b ED 6 A B C D E F 3.33 5.00 1.00 8.10 6.17 4.40 The critical path B, D and F Project duration = 5+8.1+4.4 = 17.5 338 To calculate the probability that the project can be completed within 19 days: Calculate the SD of each activity on the b a critical path using the formula: 6 – Activity B = 64 0.33 6 – Activity D = 15 5.6 1.57 6 – Activity F = 5.4 3 0.4 6 339 Find the combined standard deviation of all activities on the critical path. 0.33 1.57 0.4 1.65weeks 2 2 2 Find the number of standard deviations that the scheduled date is away from the expected duration. 19 17.5 0.91 1.65 340 Look up this value in a table of areas under the normal curve to find the probability. In this case the probability of achieving the scheduled date of week 19 is 82%. 341 Exercise 2 Activity A B C D E F G H I Predecessors A A A B,C D,F D,F E, H a 2 4 6 2 6 9 8 4 4 Time estimates m 4 6 6 8 8 3 16 4 8 b 8 10 6 14 12 15 20 4 10 Draw the network? Find the CP? What is the probability of completing the project by 36 days? What is the probability of finishing the project by 28 days? Cost scheduling The overall objective is to calculate the cost of various project durations and to find the cheapest way of reducing the overall duration 343 Multiple Objectives Project cost and time are undoubtedly the two major objectives that project managers strive to minimize and control Project performance ( in terms of both quantum and quality of work done)needs to be monitored and controlled There could be a number of attributes that reflect project performance, time and cost. Conflicting objectives: Meeting a certain contracted date Minimizing the total project cost ◦ Direct activity cost ◦ Indirect activity cost ◦ Penalties for project delays Ensuring that certain activities are not crashed for quality reasons Confining the expenses to a fixed budget With expenditure of additional resources it is generally possible to accomplish the activity in a shorter duration The minimum possible duration of the activity is its crash duration, when its cost is the highest. For technological reasons it is not possible to shorten duration below the crash limit even by spending more money or resources. • • project schedules influence both the direct costs of activities and indirect costs associated with the project. Activity direct costs: – Costs associated with the performance of the specific activity, such as: • • • • • • cost of planning and design raw materials procurement Labor costs Manufacturing or processing costs Travel, communication and transportation Consultation fees, etc Project indirect costs Overhead costs such as: ◦ ◦ ◦ ◦ ◦ managerial services Indirect supplies Equipment rentals Allocation of fixed expenses Site office maintenance Indirect costs increase with the duration of the project Project cost comprises direct costs and indirect project costs. As we shorten project duration, direct costs increase whereas indirect costs decrease. Therefore, there is optimal project duration where the total project cost becomes the minimum. 349 Project direct cost- time relationship Normal cost: The costs associated with a normal time estimate for an activity. Crash cost: they are caused by extra wages, overtime premiums and extra facility costs. Crash time: the minimum possible time that an activity is planned to take. Applying extra resources usually brings this about. 350 Cost slope: this is the average cost of shortening an activity by one time unit. CrashCost NormalCost CostSlope NormalTime CrashTime Least cost scheduling or crashing: The process by which we can find the least cost method of reducing the overall duration of a project. 351 Heuristic solution procedure: Start with the normal project duration Obtain the critical paths Choose that activity on the critical path which is cheapest to crash Crash that activity till either another path becomes critical or the activity is fully crashed Determine the most economical set of activities to be crashed or relaxed to reduce the durations all critical paths No further crashing is possible when at least one critical path can not be reduced When two or more activities on any path are simultaneously crashed, some previously crashed activity on the path may be relaxed. Example: Given the information below, find the maximum length of the schedule and the minimum cost schedule when the indirect cost is Birr70 per day. Activity A B C D E F Preceding Activity A B B C, E Time Normal Crash 4 2 8 6 2 1 10 5 5 1 3 1 Total Direct Cost Cost Normal 150 100 50 100 100 80 580 Crash 350 200 90 400 200 100 Slope * 100 50 40 60 25 10 * Average cost of shortening an activity by one time unit 354 2 4 13 C (2) 4 A (4) F(3) 5 0 13 15 18 0 0 18 E (5) 3 B (8) 8 D (10) 8 The critical paths are B and D Normal project duration is 18 days 355 Step 1: The first is to determine the normal costs and normal durations of the project. The critical paths are B and D Normal project duration is 18 days Direct Cost = Birr580 Indirect cost = 70X18= 1260 Total project cost = Birr1840 356 Step 2: Reduce the least cost slope critical activity B by two days The critical paths B and D (Not changed) Project duration 16 days Direct cost = normal cost + crush cost = 580+100 = 680 Indirect Cost = 70X16 = 1120 Total project cost = 1120 + 680 = 1800 357 Step 3: Since we have fully used the crash time for B, now crash critical activity D by two days Two Critical paths: the first is B and D; and the second is B, E and F. Project duration 14 days Direct cost = Cost of step 2 + crash cost = 680+(60*2=120) = 800 Indirect Cost = 70X14 = 980 Total project cost = 980 + 800 = 1780 358 Step 4: Three crashing days remain from activity D. We select one either E or F with the least cost slope to crash it together with activity D. Therefore, we can crash two days of activity D and only two days of Activity F. Two Critical paths: the first is B and D; and the second is B, E and F. Project duration is 12 days Direct cost = Cost of step 3 + crash cost (crash cost of D + Crash cost of F) = 800 + (60+10)*2 days = 940 Indirect Cost = 70X12 = 840 Total project cost = 940 + 840 = 1780 359 Step 5: We can further crash by one more day activity D and E but not activity F Two Critical paths. The first is B and D; and the second is B, E and F. Project duration is 11 days Direct cost = Cost of step 4 + crash cost (crash cost of D + Crash cost of E) = 940 + (60+25)*1 days = Birr1025 Indirect Cost = 70X11 = 770 Total project cost = 1025+ 770 = 1795. 360 Conclusion: The student should note that the total project cost starts to increase at step 5 when compared to step 4. Then the optimal solution for this project is the values of step 6 as follows. Project duration = 12 days;Total project cost = 1780 361 The activities and time estimate ( in weeks) for various activities are illustrated below: Activity Preceding Activity Time Estimates Optimistic Most likely Pessimistic A - 1 2 3 B - 8 10 12 C A 2 4 6 D B 1 2 3 E C,B 6 8 10 F D 4 3 8 Draw the network diagram? Determine the critical path Calculate EST, LST, EFT and LFT of the activities on the critical path? Detriment the average estimated duration of the project? What is the probability of finishing the project with in 20 weeks? 362 Given the following list of activities , precedence relationships, normal and crash time and cost of a project, when the indirect cost is birr 120 per day, Activity Preceding activity Time Cost Normal Crash Normal Crash A _ 6 4 500 620 B _ 4 2 300 390 C A 7 6 650 680 D A 3 2 400 450 E B,C 5 3 850 1000 Calculate the cost slope? Draw the network diagram? Determine the project completion time? Determine the critical path? Construct a least cost schedule for the network (Crash it)? 363 Thank You !! Project Monitoring, Evaluation and Close out Project Monitoring Monitoring is an internal activity of project management, the purpose of which is to determine whether project activities have been implemented as planned. It seeks to oversee whether resources are being mobilized as intended and products are being delivered on schedule. It involves the provision of regular feedback on the progress of project implementation and the problems faced during implementation. 366 Monitoring consists of operational and administrative activities that track resource acquisition and allocation, delivery of services and cost records. It helps to pinpoint problems requiring corrective and timely action and it is also important in the context of coping with uncertainty in implementation. 367 Basis for Monitoring Periodic reports Regular project management and staff meetings Observations Field visits and inspection, etc. 368 All development projects are monitored to find out and identify: specific problems as they arise for corrective measures whether or not a project continues to be relevant etc. Monitoring is an integral part of every project, from start to finish. 369 Functions of Monitoring Provides project managers and other stakeholders with continuous feedback on implementation. Identifies actual or potential successes and problems as early as possible to facilitate timely decision making and adjustments to project operation Provides useful information for project managers focusing on the day-to-day management issues. Aims at assisting the manager to keep the project on track in accordance with the planned activities and outputs. Provides the kinds of information required by project managers at each of the stages of a project. 370 If a project is to achieve its objectives against time and budget, it will need to be carefully monitored against the key dates and milestones you have identified in the project plan. There are three main domains of information required in a monitoring system: input, process and output 371 Inputs— resources going into conducting and carrying out the project or program. These could include staff, finance, materials, and time. Process— set of activities in which program resources (human and financial) are used to achieve the results expected from the program (e.g., number of workshops or number of training sessions). Outputs— immediate results obtained by the program through the execution of activities (e.g., number of commodities distributed, number of staff trained, number of people reached, or number of people served). 372 Monitoring addresses the following questions: • To what extent are planned activities actually realized? Are we making progress toward achieving our objectives? • What services are provided, to whom, when, how often, for how long, and in what context? • How well are the services provided? • What is the quality of the services provided? • What is the cost per unit service? 373 Types of Monitoring Indicators: There are four types of monitoring indicators, namely; • Input indicators: describe what goes on in the project Example: number of bricks brought on site and amount of money spent • Output indicators: describe the project activity Example: number of classrooms built • Outcome indicators: describe the product of the activity Example: number of pupils attending the school • Impact indicators: measure change in conditions of the community Example: reduced illiteracy in the community 374 The distinction between outcome and impact is that outcome is short-term or intermediate results obtained by the program through the execution of activities; whereas, impact is long-term effects (e.g., changes in health status). 375 The Steps of Project Monitoring Setting standards: standards are set based on cost, schedule, and performances. Monitoring progress: Monitoring is the measurement through time that indicates the movement toward the objective or away from it. Evaluating progress: Evaluation is the process of comparing the actual cost, time and performance information with the estimated cost, time and performance set during the first step of controlling. 376 Taking actions: based on the results of the evaluation, there are three options of decisions: Maintain The Existing Performance. Modify The Standards. Increase Momentum 377 Project Evaluation This is a process of determining systematically and objectively the relevance, efficiency, effectiveness and impact of the project in light of its objectives. The comprehensive review, assessment and critical analysis not only of the project results, but also the initial assumptions underlying the project elements including the relevance of the problem statement. 378 Evaluation is an assessment that refers to design, implementation and results of completed or on-going projects. Evaluation is not something that happens at the end of a project. It is a process that begins when the project begins with the development of goals and objectives, and it continues throughout the life of the project. It is through the evaluation process that we learn whether projects are meeting their goals and having an impact on the beneficiaries. 379 The aim of the evaluation is to determine the efficiency, effectiveness, impact, sustainability and relevance of the project. Evaluation is the use of social research methods to systematically investigate a program’s effectiveness. 380 Evaluation: requires study design. sometimes requires a control or comparison group. involves measurements over time. involves special studies. Evaluation entails a systematic examination of a planned, on going and/or completed project. It aims to answer specific management questions, judge the overall value of an endeavor, and supply lessons learned to improve future actions, planning and decision-making. 381 Project evaluation is usually carried out by external consultants to examine the successes of the project in relation to its objectives. It is research based to determine major problems that encountered through the project cycle and provide lessons for future projects. 382 Purpose of Evaluation To identify the constraints or bottlenecks that hinder the project in achieving its objectives. To assess the benefits and costs that accrue to the intended direct and indirect beneficiaries of the project. To draw lessons from the project implementation experience and using the lessons in the planning of other projects in that community and elsewhere. 383 To provide a clear picture of the extent to which the intended objectives of the activities and the project have been realized. To provide feedback on project outcomes and successes to the community involved. The Process of Evaluation Evaluation can and should be done: before, during, and after implementation. a) Before project implementation, evaluation is needed in order to: assess the possible consequences of the planned project(s) to the people in the community over a period of time; make a final decision on what project alternative should be implemented; and assist in making decisions on how the project will be implemented. 385 b) During project implementation: Evaluation should be a continuous process and should take place in all project implementation activities. This enables the project planners and implementers to progressively review the project strategies according to the changing circumstances in order to attain the desired activity and project objectives. 386 C) After project implementation: This is to retrace the project planning and implementation process, and results after project implementation. This further helps in: identifying constraints or bottlenecks inherent in the implementation phase; assessing the actual benefits and the number of people who benefited; providing ideas on the strength of the project, for replication; and providing a clear picture of the extent to which the intended objectives of the project have been realized. 387 Types of Evaluation As mentioned earlier, project evaluation is the assessment of the extent to which the project has met its objectives (i.e. has been effective, economical and efficient). There are two evaluation types: summative and formative. 388 Formative Evaluation: Formative evaluation is a method of judging the worth of a project while the project activities are happening. Formative evaluation assesses the project as it is being put in place and during its early operation. Formative evaluation assesses current, ongoing project activities, provides an internal process that compares the planned project with the actual program, and measures the progress made toward meeting the project goals. 389 This evaluation type helps identify problems threatening the project's viability, enabling the project manager and planning group to make mid-course corrections. Formative evaluation focuses on the process. The objectives of formative evaluation are: to find out the extent of program implementation; and to determine improvements and adjustments needed to attain the project objectives 390 Summative Evaluation: Summative evaluation is a method of judging the worth of a program at the end of the program activities. It is used to access the projects success after the project has ended and to make decisions about the future of the project. Summative evaluation will attempt to determine: the success of the project, goals being met, participant satisfaction and benefit, effectiveness, end results versus cost, and whether the program should be repeated or replicated. The focus of summative evaluation is on the outcome . 391 Questions appropriate for a summative evaluation include: was the project successful? What were the strengths and weaknesses? to what extent did the project or program meet the overall goal(s)? did participants benefit from the project? In what ways? what components were most effective? were the results worth the costs? how will you share what you have learned? 392 The objectives of summative evaluation are to find out the extent to which project objectives are achieved; and to help you decide whether a project activity or any of its parts should be revised, continued, or terminated. Finally, a close examination of the formative and summative evaluation results is necessary to understand the successes and failures of the project 393 Evaluation plan Outline how the quality of project implementation, outputs and outcomes will be evaluated Key elements of an evaluation plan: – Evaluation questions for process evaluation: linked to the planning and organization of the project activities for effect evaluation: linked to the specific objectives in consultation with the stakeholders – Evaluation indicators Process indicators (progress) Performance indicators (outputs) Effect indicators (achievement of objectives) – Evaluation targets numbers expected, level of quality aimed for, …to serve as a standard to compare the process or results of the project with – Evaluation methods linked to the indicators Evaluation Indicators Are variables which measure the performance and progress of the work and the level to which the objectives are reached Differentiate between: - Performance indicators for process evaluation - Outcome/output indicators for effect evaluation Indicators should: - be explicitly linked to the specific objectives: for each specific objective, one or more indicators can be defined - be either quantitative (e.g., numbers of participants, numbers of users, …) or qualitative (e.g., the appreciation of project deliverables by external experts) - ideally also specify target values (i.e., numbers to be achieved, level of quality aimed for, …) - be measurable: the way in which they will be measured must be detailed in a evaluation plan (e.g., document analysis, counting, questionnaire, observation, …) Practical issues on evaluation Outsourcing evaluation? – Pro’s: enhance the quality and objectivity of the evaluation, add to the project status, take away the practical burden of carrying out the evaluation – Cons: reduces the ownership of the evaluation results, may give rise to conflicts over priorities, and reduces the opportunity to learn from the project – Small-scale evaluations focusing on formative aspects can mostly be undertaken by organizations themselves Budget – Evaluation should be incorporated in the project’s budget in a way that makes the evaluation study realistic, manageable, efficient, and productive Timing – It is a common mistake to assume that evaluation takes place at the end of a project. – evaluation must be planned from the outset and conducted throughout the project life time Dissemination The process of making the results and deliverables of a project available to the stakeholders and to the wider audience purpose: to raise awareness, inform, get input/feedback from the community, and ensure that the effects will be sustained after the project Key elements – Stakeholder analysis – an exercise in which stakeholders are identified, listed, and assessed in term of their interest in the project and importance for the its success, dissemination and sustainability – Dissemination strategy – explains how the visibility of the project outputs and outcomes will be maximized and shared with stakeholders, relevant institutions, organizations, and individuals – Exit/sustainability strategy – models and scenarios outlining what should happen to the project outputs at the end of the project, and to explore how they can be sustained Dissemination plan Outline how the visibility and sustainability of the project outputs and outcomes will be maximized. Should include: – What you plan to disseminate – the message – To whom – the audience – Why – the purpose – When – the timing – How – the method Publications Conferences and workshops Collaborative events Website sending e-mails, etc Project Closure Phase The last major phase of a project's life cycle is project closeout. Project closeout is performed once all defined project objectives have been met and the customer has accepted the project’s product. In this phase, you will formally close your project and then report its overall level of success to your donor. 403 Project Closing A successful project can be closed either by extinction or by addition or by integration; whereas an unsuccessful project can be terminated by starvation. A project can be said to be closed successfully only when it has a proper final report in place. A final report contains all the knowledge gained from the processes of the project. Project final report along with the project records is the best source to gain experience from previous projects and improve the way future projects are handled. 404 The main functions of the project closeout process are: to formalize project completion and disseminate information to project participants; to assess the project and derive any lessons learned and best practices to be applied to future projects; and to verify that all work has been accomplished as agreed and that the client or customer accepts the final product. 405 The project manager must ensure that the project is brought to its proper completion. The closure phase is characterized by a written formal project review report containing the following components: completion and closeout of any contractual agreements with suppliers or providers formalizing customer acceptance closeout of any financial matters preparation of the project’s final performance report conducting a project review documenting lessons learned completing, collecting and archiving project records Celebrating project success. 406 There are two processes that occur during project closeout. These are contract closure and administrative closure. Contract closure involves checking the work for completeness and accuracy and documenting formal project acceptance. In other words, contract closure involves verification that all work has been completed correctly and satisfactorily, updating of contract records to reflect final results, and archiving information for future use. 407 Among other activities contract closure includes: Confirming the project has addressed the terms and conditions of the contracts Confirming completion of exit criteria for contract closure Formally closing out all contracts associated with the completed project 408 Administrative closure involves gathering and disseminating project closure information to relevant parties, archiving files, and documenting lessons learned. Among other activities administrative closure includes: confirming the project has met all sponsor, customer, and stakeholder requirements verifying that all deliverables have been delivered and accepted validating exit criteria have been met 409 A final project report contains a section on performance of the project wherein the delivered output is compared with the planned output, a section on the performance or the administration of the project, a section on the organizational structure adopted and its implications on the performance of the project and finally a section on the confidential information to be reported to the top management and the recommendations of the project manager on ways of improving the processes. 410 Ensuring sustainability Revisit the project outcomes, and consider the changes the project will stimulate or enable Consider the take-up and embedding needed to achieve the envisaged changes Formulate an exit strategy, which outlines: – Access – Who will host the deliverables after the project ends? Will they be available on the project web site? Have other arrangements for hosting been made? – Preservation – Where will the deliverables be preserved? – Maintenance – What supporting documentation will be needed to maintain deliverables, e.g. user manuals, technical manuals? Will any ongoing maintenance be needed and what will it cost? – Intellectual property – What IP rights need to be cleared to make sure deliverables can be accessible to the teaching, learning, and community after the project ends? Consider deliverables or outputs that will be sustainable in the long term e.g., tools, guidelines, protocols, …that could be used by other projects or that are useful for the research community. Develop sustainability scenarios for these outputs Think about who might carry them forward, how, and the issues that will need to be addressed to make these outputs self-sustaining. Thank you!! The End!!