Name: Sandeep Arora
Mobile: +91 9971565436
E-Mail: arora.sandeep937@gmail.com
Address: D-9 Rajendra Nagar near Navyug Degree College, Lucknow,260004
CAREER SYNOPSIS
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An experience of 6+years in IT Industry and currently associated with Accenture as a Cloud Operations
Engineering Specialist (Level-9)
Majorly hands-on onto Deployment of EC2 Machines/ELB/S3 Bucket/IAM Role and IAM Policy creation via AWS
CloudFormation Stacks [JSON/YAML]
EC2
S3
EBS
NFS
Glacier
VPC
RDS
IAM
ELB
ASG
Lambda
CloudWatch
CloudTrail
Cloud Endure/Automated DR
Cloud Formation Stack Drift
Cost Optimization
AWS Troubleshooting
AWS Certified Solution Architect (Associate Level)
AWS Certified SysOps Administrator (Associate Level)
Holds technical expertise in IT Infrastructure monitoring tools such being a Tools Consultant
Microsoft SCOM
HPOV
DevOps
CI/CD Pipeline
Continuous Integration (Jenkins)
Docker
Kubernetes (K8s)
Windows Administration/Linux Administration
IT Infrastructure Automation
ITIL 4.0
Professional Experience
Company Name: TCS (IT Infrastructure Services Division)
Designation: System Engineer (17th August 2015 till 9th November 2018)
Client: Virgin Atlantic Airways [VAA] (Aviation) – United Kingdom
Nature of the work:
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Tools Administrator
Tools - SCOM/HPOV/Solar Winds
Setting up homogenous Infrastructure monitoring
Tool Troubleshooting
Providing Performance stats (CPU/Memory/Disk/Network)
Getting involved with both Infrastructure and Application Teams in tracing RCA
Managing NOC Support
Company Name: HCL Technologies (Dryce and Automation)
Designation: Specialist (E2) (19th November 2018 till 15th December 2020)
Client: Fonterra (Food and Beverages)-New Zeland and Brisbane City Council [BCC]-Australia
Nature of the work:
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Tools Consultant (SCOM)
Tools - Microsoft SCOM/Dynatrace/Microsoft SCOrch
Setting up homogenous Infrastructure monitoring
Tool Troubleshooting
Providing Performance stats (CPU/Memory/Disk/Network)
Getting involved with both Infrastructure and Application Teams in tracing RCA
Windows/Linux Automation
AWS Administration
DevOps
Managing NOC/DCOps team
Company Name: Accenture
Designation: (ATCI) –
Cloud Operations Engineering Senior Specialist – Level 9 (18th Dec 2020 - 2021 till present)
Client: Bristol Mayer’s Squib [BMS] - US
Nature of Work:
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Major hands-on AWS service like: CloudFormation | EC2 | VPC | Lambda | CloudWatch | Cloud Endure | S3 | Security
Groups
ENI (Elastic Network Interface) creation via CloudFormation as an initial step for Server Build
Involved in Server provisioning/deployement (SAP Application/Database both standalone & clusters for HA
solutions) via CloudFormation Stacks using JSON/YAML scripts which involves both server creation and
decommissioning (Wintel/Linux track)
Server Migration Activity On-Prem to AWS Cloud by implementing Cloud Endure solutioning
Creation of S3 Buckets using Cloud Formation
Elastic Load Balancer (NLB/ALB) creation using CFT
Hardware Swap Maintenance Activity
Kernel Panic
Server Restore and Backup in case of a DR activity
Planning Cost Optimization solutions for Client
Case Study analysis on various AWS service such as Stack-Drift/Cloud Endure from end-end
Restoration of the server from snapshot
AMI/Snapshots Management during any critical outage, patching, restore activities scheduled for various
infrastructure towers
Volume Management via S3 buckets for Windows/Linux team
Client Documentation
Creating and reviewing various Runbooks/Checklist for AWS Cloud Team
Weekly Performance and AWS Resource Reports (EC2/EBS) which gives a bird eye view of the environment
Cloud Automation Zone:
Triggering automating Snapshot creations during Patching or Restore activity
Server Start/Stop EC2 machines in (Test/Dev/UAT) which gets triggered by Lambda function on set timeline
patterns
Automatic creation of AMIs/Snapshot and Deletion of older AMIs/Snapshots not in use
Working on Internal Automation Projects like CFT Drift Detection/Remediation and TAG changes for the AWS
resources as per Client requirements
Mode of work through AWS-CLI (JSON/YAML) along with Python
Career Strength
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Able to develop, maintain, and strengthen business relationships with business clients and Teams
Regular update on upcoming IT technologies via different learning platforms
Challenging the Orthodox
Strong Client Documentation work/Runsheet
Willingness to function independently and as a team member
Good communication skills
Innovative and Experimental
Initiative and an Attitude of Ownership
Ability to recognize abilities in others
Flexibility and scalability to work on multiple technologies simultaneously
Lead a team of 5 fresher’s (NOC Support/DCOps Team | Reference: TCS/HCL)
Good verbal and written communication skills
Proven track record of significant improvements in learning processes, productivity, quality, and customer
satisfaction, and maintaining a positive work environment
Strongly believe in the notion ‘TEAM: Together Everyone Achieves More’
YouTube handle: ‘Technogram’
Education Qualification
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High School: Passed from ICSE Board with first division (2010)
(81% aggregate)
Intermediate: Passed from CISCE Board with first division (2012)
(77% aggregate)
Graduate from Shri Ramswaroop Memorial College of Engineering and Management College,
affiliated to University of Lucknow in BCA with first division (Session: 2012-2015)
(66 % aggregate grand total of all 6 semesters)