Continuous
Improvement
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Continuous
Improvement
Develop
Systems
Agenda
• Set Your Goals– Presentation – 5 minutes
• Step 5 Develop your Systems
• Group Discussion
• Step 6 – Reporting
– Efficient and effective team communication and
status reporting
• Step 7 – Communication styles
Everything Works Together
VISION
Mission
Systems
Targets
Goals
Decisions
Evaluate
Decisions
Metrics
Standard Work
• The best way to do a particular
or process
• “How we do it here”
• Increases predictability of results
• Improves quality and reduces errors
• Increased efficiency
• Supports training
• Documented
task
Standard Work
Standard Work
• Shifts blame for errors from the worker to
the system
• Makes responding to change easier / faster
• Increases ownership
• Makes improvement more common /
routine, easier / faster
Continuous Improvement
A philosophy of continuous improvement
A baseline for improvement
As the standard is improved, the new
standard becomes the baseline
Never-ending process
Continuous Improvement
Small changes – honing
Marginal gains – 1%
=
Big impact over time
Continuous Improvement
Aggregation of marginal losses
Continuous Improvement
Adds value
Keep smelling the
cheese!
Continuous Improvement
Challenge
Improve one of your processes
- cut off 5 minutes
- prevent an error that has happened
- delete an unnecessary set of hands
- consolidate a step
SAP – System Action Plans
SAP – System Action Plans
SAP – System Action Plans
Group Activity