Adel Ahmed Ragab Address: Via mazzini 6, 40139, Bologna, Italy. Date of Birth: 01-08-1993. Email: adel.ahmed.ragab93@gmail. com Education: - (sept2017- mar2020) M.Sc. Engineering and Management at Polytechnic of Turin, Italy. - (2016) B.Sc. Mechanical Engineering at the School of Engineering at Helwan University, Egypt. Nationality: Egyptian Experience : Email: adel.ahmed.ragab93@gmail.com - (April2022- Now) SAP BS/CRM/ECC Senior Consultant at Capgemini. ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ Gathering the owner requirements and performing a full functional analysis between the As-is and To-be Ability to run with, understand, configure, and document end-to-end functional topics autonomously if required. managing the business and solutions mapping in SAP needs and having the ability to work with a SAP technical consultant providing Solutions. Execute testing for all defined test cases and meet client’s acceptance criteria as defined by business owners and the Market needs Creating Manuals and performing training sessions before the Go-live phase and supporting the Users during the Go-Live leading a team of three junior consultants and a programmer. Performing Root Cause analysis and finding the solutions for the Incidents in the production environment after the Go-live Phase Deep knowledge about the interface between CRM, BS and ECC systems Good knowledge of Core Retail Banking Implementations with specific focus on the end-to-end product life cycle for the following products: o Master Contract Products o Loans Management Products Projects 1. FCA BANK (W3- Spain) 2. FCA BANK (W3-ITALY) 3. FCA BANK (W3- Spain) - (May2021- April2022) SAP BS/CRM/ECC Consultant at Capgemini. - (Jan2020- May2021) SAP SD & WM Consultant at Connecthub Digital. ➢ ➢ ➢ ➢ ➢ ➢ Analyzing clients’ business requirements, processes, and objectives during the meetings with the clients. Performing Gap analysis between As-Is and To-be Performing testing Work Documentation and Creating Manuals for training purposes before (GO-Live) Phase. Good understanding of SAP ABAP programming language Support end-users in the use of operational functions Projects 1. WAM INDUSTRIALE (MARCH2020-MAY2021) (SD-WM) 2. WAM GMBH (NOVEMBER2020- MAY2021) (SD-WM) 3. WAM ROMANIA TRADING(NOVEMBER2020-NOW) (SD) 4. Magni telescopic handlers (SD-MM) - (Oct2019-Dec2019) ➢ ➢ ➢ ➢ - Reviewing production schedules, processes, specifications, and related information. Introducing enhancement to production processes that maximize efficiency and reduce waste using Some Lean production Principles that fit the industry. Registering the takt time for the different products as a master data on The ERP software used (to get a production plan that could be achieved and to eliminate the non-productive actions) (Sept2016- Mar2017) Logistics and cost control Engineer at (ESI) Egypt. ➢ ➢ ➢ ➢ - Production process control and Warehouse management at Coggiola Srl. Communicate with suppliers, retailers, customers, etc. to reach a satisfactory agreement. Keep logs and records of warehouse stock, executed orders. (Using SAP MM and other IT tools) Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs Prepare real-time situation reports for upper management (Apr2017- Aug2017) Tenders and proposals Engineer at (ESI) Egypt. ➢ ➢ ➢ Tenders Management Technical Ordering Contribution in cost and price calculations Languages Skills: ➢ Arabic (Mother Tongue), English (C2), Italian (B2), Russian (basics) Computer Skills: ➢ ➢ ➢ ➢ ➢ Microsoft Excel, Word, PowerPoint, Microsoft Project Auto-Cad (Basics) SolidWorks MATLAB (basics) Training and Interns: ➢ (Aug14) EGYPTAIR. Procurement dept. Basic planning for strategic purchasing, Monitoring the entire inventory management process, Evaluating organizational performance ➢ (jun15-Aug15) SMG CO. BIM diploma for MEP engineers. ➢ (Jan16-Jun16) EGYPTIAN CONSTRUCTION CO (ESI). Logistics department internship ➢ (April19-Feb20) MIT Supply Chain Analytics (online Free Diploma)