Chapter 2 – Purchasing Management Chapter 2 Learning Objectives You should be able to: Understand the role of supply management and its strategic impact on an organization’s competitive advantage Understand the traditional purchasing process, e-procurement, public procurement and green purchasing Understand and know how to handle small value purchase orders Understand sourcing decisions and the factors impacting supplier selection A Brief History Of Purchasing Terms Purchasing – Obtaining merchandise, capital equipment; raw materials, services, or maintenance, repair, and operating (MRO) supplies in exchange for money or its equivalent Merchants – Wholesalers and retailers who purchase for resale Industrial Buyers – Purchase raw materials for conversion, services, capital equipment, & MRO supplies 3 A Brief History Of Purchasing Terms Purchasing - key business function for acquiring materials, services, & equipment Contracting - term often used for the acquisition of services Supply Management - a newer term to describe the expanded set of responsibilities of purchasing professionals ◦ Institute of Supply management defined supply management as the “Identification, acquisition, access, positioning, and management of resources an organization needs or potentially needs in the attainment of its strategic objectives.” 4 The Role of Supply Management in an Organization The primary goals of purchasing are: ◦ ◦ ◦ Ensure uninterrupted flows of raw materials at the lowest total cost, Improve quality of the finished goods produced, and Maximize customer satisfaction. Purchasing contributes to these objectives by: ◦ ◦ ◦ Actively seeking better materials and reliable suppliers, Work closely with and exploiting the expertise of strategic suppliers to improve quality and materials Involving suppliers and purchasing personnel in new product design and development efforts. 5 The Role of Supply Management in an Organization (Continued) The Financial Significance of Supply Management Profit-Leverage Effect A decrease in purchasing expenditures directly increases profits before taxes (assuming no decrease in quality or purchasing total cost) Return on Assets (ROA) Effect A high ROA indicates managerial prowess in generating profits with lower spending (caveat- ROA ratios vary from one industry to another) Inventory Turnover Effect Increased inventory turnovers indicate optimal utilization of space and inventory levels, increased sales, avoidance of inventory obsolesce 6 The Purchasing Process – Manual Purchasing Suppliers Purchasing Storage/Warehouse Users/Requisition Accounting START Materials Requisition MR 1 Materials Requisition MR 1 Materials Available? No MR 2 MR 2 MR 3 Yes Issue PO Purchase Order PO 1 Materials Requisition MR 1 Purchase Order PO 1 PO 2 MR 2 PO 2 PO 3 MR File PO 4 Accounting Information for charging the appropriate department MR 2 Issue Materials Materials + DO 3 DO 2 Delivery Order DO 1 PO File PO 3 MR File DO 2 MR 2 Ship Materials + DO 2 PO 2 Delivery Order DO 1 INV 2 Invoice INV 1 MR 2 Materials Materials + Accounts Payable PO 2 Delivery Order DO 1 Invoice INV 1 7 The Purchasing Process – e-Procurement Step 1- Material user inputs a materials requisition – Relevant information such as quantity and date needed. Step 2- Materials requisition submitted to buyer – At purchasing department (hardcopy or electronically). Step 3- Buyer assigns qualified suppliers to bid – Product description, closing date, & conditions are given. Step 4- Buyer reviews closed bids & selects a supplier 8 General E-Procurement Process The Purchasing Process –eProcurement 10 The Purchasing Process –eProcurement (Continued) Advantages of the e-Procurement System ◦ Time savings ◦ Cost savings ◦ Accuracy ◦ Real time ◦ Mobility ◦ Trackability ◦ Management ◦ Benefits to the suppliers 11 Small Value Purchase Orders Processing costs for small value purchases are minimized through: ◦ Procurement Credit Card/Corporate Purchasing Card (P-card) ◦ Blanket or Open-End Purchase Orders ◦ Blank Check Purchase Orders ◦ Stockless Buying or System Contracting ◦ Petty Cash ◦ Standardization & Simplification of Materials & Components ◦ Accumulating Small Orders to Create a Large Order ◦ Using a Fixed Order Interval 12 Sourcing Decisions – The Make or Buy Decision Outsourcing – Buying materials and components from suppliers instead of making them in-house. The trend has moved toward outsourcing. Backward vertical integration – Refers to acquiring sources of supply Forward vertical integration – Refers to acquiring customer’s operations. The Make or Buy decision is a strategic decision 13 Sourcing Decisions – The Make or Buy Decision (Continued) Reasons for Buying or Outsourcing ◦ Cost advantage – ◦ Especially for components that are non-vital to the organization’s operations, suppliers may have economies of scale ◦ Insufficient capacity – ◦ A firm may be at or near capacity and subcontracting from a supplier may make better sense ◦ Lack of expertise – ◦ Firm may not have the necessary technology and expertise ◦ Quality – ◦ Suppliers have better technology, process, skilled labor, and the advantage of economy of scale 14 Sourcing Decisions – The Make or Buy Decision (Continued) Reasons for Making ◦ Protect proprietary technology ◦ No competent supplier ◦ Better quality control ◦ Use existing idle capacity ◦ Control of lead-time transportation, and warehousing cost ◦ Lower cost 15 Roles of Supply Base Supply Base - list of suppliers that a firm uses to acquire its materials, services, supplies, and equipment ◦ Firms emphasize long-term strategic supplier alliances consolidating volume into one or fewer suppliers, resulting in a smaller supply base Preferred suppliers provide: ◦ Product and process technology and espertise to support buyer’s operations, particularly new product development and value analysis ◦ Information on latest trends in materials, processes, or designs ◦ Information on the supply market ◦ Capacity for meeting unexpected demand ◦ Cost efficiency due to economies of scale 16 Supplier Selection The process of selecting suppliers, is complex and should be based on multiple criteria: Product and process technologies Willingness to share technologies & information Early supplier involvement (ESI) Quality Reliability Cost Total cost of ownership or acquisition Order system & cycle time Capacity Communication capability Location Service 17 How Many Suppliers to Use Single-source - a risky proposition. Current trends favor fewer sources. Reasons Favoring a Single Supplier To establish a good relationship Less quality variability Lower cost Transportation economies Proprietary product or process Volume too small to split Reasons Favoring Multiple Suppliers Need capacity Spread risk of supply interruption Create competition Information Dealing with special kinds of business Case Snapshot – John Deere & Company Supply Chain Cost Reduction Challenges: Deere and Company has a diverse product range, which includes a mix of heavy machinery for the consumer market, and industrial equipment, which is made to order. Retail activity is extremely seasonal, with the majority of sales occurring between March and July. The Path to Cost Reduction: The company undertook a supply chain network-redesign program, resulting in the commissioning of intermediate “merge centers” and optimization of cross-dock terminal locations. Deere & Company also began consolidating shipments and using break-bulk terminals during the seasonal peak. The company also increased its use of third-party logistics providers and effectively created a network that could be optimized tactically at any given point in time. Supply Chain Cost Management Results: Deere & Company’s supply chain cost-management achievements included an inventory decrease of $1 billion, a significant reduction in customer delivery lead times (from ten days to five or less) and annual transportation cost savings of around 5%. Distribution Network Design Video link Purchasing – Centralized vs. Decentralized Purchasing Organization is dependent on many factors, such as market conditions & types of materials required ◦ Centralized Purchasing - purchasing department located at the firm’s corporate office makes all the purchasing decisions ◦ Decentralized Purchasing - individual, local purchasing departments, such as plant level, make their own purchasing decisions Purchasing – Centralized vs. Decentralized (Continued) Advantages Centralization Concentrated volumeAvoid duplication Specialization Lower transportation costs No competition within units Common supply base Advantages Decentralization Closer knowledge of requirements Local sourcing Less bureaucracy Purchasing – Centralized vs. Decentralized (Continued) A hybrid purchasing organization Decentralized-centralized (large multiunit org)- decentralized corporate and centralized at business unit Centralized-decentralized (large org w/centralized control) centralized large national contracts at corporate level and decentralized items specific to business unit Global Sourcing Terms Import Broker – Sales agent who performs transactions for a fee (They do not take title to the goods) Import Merchant – Buys and takes title to the goods and resells them to a buyer Tariff – An official schedule showing the duties, taxes, or customs imposed by the host country on imports or exports Non-tariff barriers – import quotas, licensing agreements, embargoes, laws and other regulations imposed on imports and exports International Purchasing/Global Sourcing Reasons for Global Sourcing – Opportunity to improve quality, cost, and delivery performance Potential Challenges – Requires additional skills and knowledge to deal with international suppliers, logistics, communication, political environment, and other issues International Purchasing/Global Sourcing (Continued) Countertrade – goods and/or services of domestic firms are exchanged for goods and/or services of equal value or in combination with currency from foreign firms Counter trade can include Barter - complete exchange of goods or services of equal value without the exchange of currency Offset - exchange agreement for industrial goods or services as a condition of military-related export International Purchasing/Global Sourcing (Continued) Counter trade can include Direct Offset - involves coproduction, or a joint venture and exchange of related goods or services Indirect Offset - involves exchange of goods or services unrelated to the initial purchase. Counterpurchase - the original exporter agrees to sell goods or services to a foreign importer and simultaneously agrees to buy specific goods or services from the foreign importer Procurement for Government & Non-Profit Agencies Public Procurement or Public Purchasing – purchasing & supply function for government & non-profit sector. Public Procurement is characterized by: Competitive bidding - contract is usually awarded to lowest priced responsive & responsible bidder ◦ Sealed Bids are used to satisfy the Invitation for Bid (IFB) and are opened in public display Bid Bonds - incentive to fulfill contract Bid or Surety Bonds - successful bidder will accept contract Performance Bonds - work will be on time and meet specifications Payment Bonds - protection against 3rd party liens not fulfilled by bidder Procurement for Government & Non-Profit Agencies (Continued) Rules that often govern Government & Non-Profit Procurement: Federal Acquisition Streamlining Act (1994) – Removed restrictions on bids less than $100,000. Micro purchases (less than $2,500) can be made without bidding Buy American Act (1933) – US government purchases and 3rd party purchases using federal funds must buy if the US good is not more than a certain differential above the foreign good Green Purchases – Variety of federal, state, and local initiatives to include environmental and human health considerations when making purchases Supply Chain in E-Commerce Do you know what Dropshipping is? Questions? 32