VALUE CHAIN
SUPPLY CHAIN
 Process in which
company add value to
raw materials to
produce products
eventually sold to
customers
 Represents ALL the
steps required to get
the product to the
customer
 Gives companies a
competitive advantage in
the industry
 Leads to overall
customer SATISFACTION
 is the network of ALL
individuals,
organizations, resources,
activities and technology
involved in the creation
and sake of product
3 MAIN FLOWS of SUPPLY CHAIN
 The PRODUCT FLOWmovement of goods from
supplier to customer
 The INFORMATION FLOW
The FINANCES FLOW
 Concern of customers returns
and services needed
4 CORE elements
INTEGRATION , OPERATIONS,
PURCHASING and DISTRIBUTION