MANONGSONG, MARY ROSE O. TCIE 1-5 VOLUNTEER SUPPORT VOLUNTEER SUPPORT - Plan that included the allowances, incentives, logistical support, protection coverage, etc. that will receive by the volunteer IMPORTANCE OF VOLUNTEER SUPPORT - For the volunteers to feel that they are supported so that they will perform the task and deliver the expected outputs in well-mannered. TYPES OF VOLUNTEER SUPPORT - WELFARE SUPPORT: day-to-day supports needs of volunteer ASSIGNMENT SUPPORT: pertains to the tools and resources they need to perform their tasks COMMUNICATION SUPPORT: regular contact or communication with your volunteers IMPLEMENTATION OF VOLUNTEER SUPPORT (PROCESS) - - - Determine the support you will provide your volunteers ➔ Necessities of the volunteers (allowance, incentives, logistical support, and protection coverage Develop a Volunteer Support Plan ➔ clearly outlines all allowance, incentives, logistics support, protection coverage, etc. that your volunteers will receive ➔ must be developed and put in place regarding each aspect of the support plan Get management approval, if needed. Inform all relevant stakeholders of the Volunteer Support Plan ➔ processes, and requirements Ensure that all support promised will be provided to volunteers. MENU OF ALLOWANCES AND INCENTIVES ALLOWANCES: • • • • Establishment/Settling-in Allowance- setting up accommodation in an assignment location Accommodation Allowance- rental cost of safe, suitable, and affordable accommodation Living Allowance- to cover basic living expenses (not a salary) Resettlement Allowance - a resettlement allowance upon satisfactory completion of the assignment. LEAVE ENTITLEMENTS: • Vacation Leave- 15 working days of recreation or vacation leave per annum. • • Personal (Sick and Carer’s) Leave- ten (10) working days sick and carer’s leave per annum prorata Bereavement and Compassionate Leave- Bereavement and compassionate leave is granted on a “needs” basis rather than on a “per annum” basis INSURANCES: • • • Medical Insurance- medical treatment costs incurred during the assignment Life Insurance- life insurance for the duration of their assignment Travel-Accident Insurance- travel accident insurance for the duration of their assignment OTHER BENEFITS AND INCENTIVES • • • • Communication Allowance Assignment Support Grant Identification Card (ID) Clothing or uniform VOLUNTEER MONITORING VOLUNTEER MONITORING - Collecting information related to your volunteer program for the purpose of evaluation TWO DISTINCT CONCEPTS OF MONITORING: ➔ Monitoring as the Task ➔ Monitoring as the Process MONITORING As the task: putting in place procedures to keep track of your volunteers, regularly communicating with them receiving feedback and tracking their progress ensure that the volunteers’ wellbeing, including their safety and security and regularly checking on volunteers As a volunteer manager: keep track of your volunteer’s overall welfare, progress of their assignment or activity as well as their inputs, provide advice and information in a timely manner As the process: important monitoring discipline that supposed to capture relevant data and information on how your volunteer program or activity has helped achieve its strategic goals and objectives PROCESS FLOW FOR VOLUNTEER MONITORING: 1. 2. 3. 4. 5. Develop a Volunteer Monitoring Plan and stick to it. Conduct regular check-ins with your volunteers. Undertake monitoring visits Follow up ant outstanding issue or concerns. Prepare the necessary reports and circulate as necessary