Finance & Banking
1) A financial services company provides finance for different needs of individuals and businesses. The
company has its headquarters in New York and a number of branch offices across USA. The
company is facing the following issues:a. No proper system to capture details of the borrower and thereby communicate with the
borrower post providing finance.
b. Delays in document processing lead to frustration of clients. Some of them turn away to
competitors for future finance needs.
c. Inefficient system to track the operations or business generated by branch offices.
The company has approached you to analyze their business needs and recommend IT solutions for
improvement. As a business analyst you are required to capture requirements for the new IT system
that will resolve the above issues being faced by the company.
Based on this brief and your knowledge and your experience with financial institutions in general, do the
following:
1) Identify the important components and features of this software.
2) As part of your analysis, you may have questions which will help you design the solution. List such
questions wherever necessary.
3) While defining the solution, you may need to make certain assumptions. State those assumptions
clearly.
4) For any one scenario
a. Draw a wireframe.
b. Write a use case.