FATEN LIYANA BINTI SALLEHUDIN CONTACT 017-209 7873 PROFILE I am a simple person with a positive mind, can communicate well and get along with everyone, fatenliyanasallehudin@gmail.com responsible, punctual, and hardworking persons. If I get this opportunity, I will make sure I do the best. 1340 Taman Sri Manis Jalan Teratai Jingga, 1,05050 Alor Star, Kedah. SKILLS Project Management : 70/100 Problem Solving : 80/100 Creativity : 60/100 Leadership : 50/100 EDUCATION DIPLOMA IN HOTEL MANAGEMENT PUSAT TEKNOLOGI DAN PENGURUSAN LANJUTAN SHAH ALAM, SELANGOR DARUL EHSAN 2011-2015 WORK EXPERIENCE SPECIALIST CLINIC MSU MEDICAL CENTRE 2021- 2022 Answering calls, as well as welcoming and assisting patients and visitors. Scheduling and confirming appointments, tests, treatments, and other procedures. Obtaining and updating patients' personal and health information. Creating and maintaining electronic health records. Preparing patients' files for consultation and evaluation. Managing inquiries and relaying messages about scheduling, referrals, and prescription refills. Verifying medical insurance information, as well as mediating between patients and medical insurers. Collecting co-payments from patients and following up on medical insurance claims. Entering payment information into an electronic billing system. Maintaining an office supply inventory and replenishing stock in a timely manner. REGISTRATIONS ADMIN SIJIL PELAJARAN MALAYSIA MSU MEDICAL CENTRE 2020-2021 SMK TUN SHARIFAH RODZIAH 2005 -2009 LANGUAGES Malay English Enter detailed student data into computer systems Train staff at the registrar’s office to use software related to records administration Manage, process and enter data from extensively detailed paperwork Check in students and families for appointments Performing clerical tasks, such as printing academic transcripts for students Keeping student information confidential and secure Participating in student service committees and initiatives FATEN LIYANA BINTI SALLEHUDIN CONTACT 017-209 7873 WORK EXPERIENCE BANCI JABATAN PERANGKAAN SELANGOR 2019 - 2020 fatenliyanasallehudin@gmail.com 1340 Taman Sri Manis Jalan Teratai Jingga, 1,05050 Alor Star, Kedah. Processing deposits, payments, and withdrawals. Authorizing and evaluating overdrafts and loans. Handling other transactions, such as writing cashier checks or money orders, when necessary. Recommending and explaining banking services and products to clients based on their needs. REFERENCES RECOVERY OFFICER EN. NORIZAM Manager 0162451261 MAHA PARTNERS & CO 2017 - 2018 Keep tracking outstanding debts Plan course of action to recover owed money Locate and contact debtors Update account status and database regularly Comply with requirements when legal action is unavoidable Handle customers' questions or complaints Negotiate payoff deadlines and payment plans Build trust with debtors Identify gaps in the system and recommend solutions MARKETING EXECUTIVES T7 BUSINESS SOLUTION HOLDING SDN BHD 2015 - 2016 Contributing ideas to marketing campaigns Conducting research and analysing data to identify and define audiences Compiling, distributing and presenting ideas, information and strategiescoordinating promotional activities, events and interviews Managing production and performance of multimedia content Writing and proofreading creative copymaintaining websites and tracking data analytics Updating databases and using a customer relationship management (CRM) system Monitoring budgets Managing social media campaigns Monitoring performance of marketing campaigns.
