Summer Internship Report on “A STUDY ON ACCOUNTS PAYABLE AND RECEIVABLE MANAGEMENT AT CENTURY PULP AND PAPER LIMITED” SUBMITTED TO THE SCHOOL OF MANAGEMENT STUDIES IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF MASTERS OF BUSINESS ADMINISTRATION Submitted To: Submitted By: Mr. Alok Upadhyay Deepak Chandra Ruwali Assistant Professor MBA (III Sem) Roll No –2155616 Graphic Era Hill University, Bhimtal (Nainital) Uttarakhand (2021-23) CERTIFICATE It is certified that the work incorporated in this Project Report “A STUDY ON ACCOUNTS PAYABLE AND RECEIVABLE MANAGEMENT AT CENTURY PULP AND PAPER LIMITED” submitted by DEEPAK CHANDRA RUWALI is her original work and is satisfactorily completed under my supervision. Material obtained from other sources has been duly acknowledged in the Project Report. Date: 13-DECEMBER-2022 Signature: ACKNOWLEDGEMENT This report would have been quite impossible without the immense help and pleasant environment offered at Century Pulp and Paper Limited. I am deeply grateful to the entire management of “Graphic era hill university Bhimtal” for giving me an opportunity to work on the practical aspect of life. I would like to offer my sincere thanks to Mr. Lokesh Sehgal, Head of the Finance Department, for giving me the opportunity to do my summer training at “Century Pulp and Paper Limited”. Mr. Lokesh Sehgal has patiently listened to my difficulties, tried to sort them out, and given me valuable suggestions and remarks to make my project a more meaningful one. His guidance has made me learn a lot about the finance domain. He constantly motivated me to overcome the hurdles and difficulties in the project. I am grateful for the time he spent on this project out of his busy schedule. Deepak Chandra Ruwali DECLARATION BY THE STUDENT This is to declare that I have carried out this project work myself for the Summer Internship Program of Graphic Era Hill University, Bhimtal. The work is original, has not been copied from anywhere else, and, has not been submitted to any other University/Institute for an award of any degree. Date: 13-December2022 Place: Name: Deepak Chandra Ruwali STUDENT AND SUPERVISOR INTERACTION CERTIFICATE The certificate verifies that the student has visited the supervisor and that the corrections indicated in the report are modified and verified by the student through the supervisor. The details of the visit, remarks, and modifications are mentioned below: Interaction Number Date Signed by: Mr. Alok Upadhayay Assistant professor %age Change Changes Signature report suggested Name Of undertaken by the mentor on the date mentor INDEX S. No. 1 2 Contents INTRODUCTION INDUSTRY PROFILE 3 COMPANY PROFILE 4 Overview Pulp and Paper Industry In India Overview History of Century Pulp And Paper Limited Mission Statement Vision Statement Global Presence Awards Core Values Products Financial Highlights Major Competitors List of Departments at Century Pulp and Paper RESEARCH DESIGN Research Methodology Objectives Of Research Methodology Project Title Statement Of Problem Research Methodology Objectives Of The Study Limitations Of The Study 5 6 Sources Of Data ACCOUNTS PAYABLE MANAGEMENT Overview Determinants Of Accounts Payables (Trade Credit) Supply Of Trade Credit Creditworthiness And Access To Capital Markets Growth Asset Maturity Creditors/Accounts Payable Turnover Ratio ACCOUNTS RECEIVABLES MANAGEMENT Cost Maintaining Receivables Credit Policies Analysis INTRODUCTION TO TOPIC Finance is one of the major elements, which activates the overall growth of the economy. Finance is the lifeblood of economic activity. A well-knit financial system directly contributes to the growth of the economy. An efficient financial system calls for the effective performance of financial institutions, financial instruments, and financial markets. The funds in business are obtained from the issue of shares, the issue of debentures, and another long-term arrangements from the operations of the business. A high part of generated funds are receivables by customers remaining part of the generated funds is used for the day-to-day operations of the business i.e., to pay wages, creditors for raw material purchases, and overhead expenses, for the production process. This makes possible the stocking of finished goods by whose sales either accounts receivable are created or cash is received. In this process, profit is generated. A part of profit some funds are used to pay taxes, interests, and dividends while the remaining part is plowed back into the business. This cycle goes on constantly throughout the life of the business. Companies track Accounts Receivable (A/R) and Payable (A/P) to manage their operating cash flow. Basic A/R and A/P reports include tracking the value of accounts that are 30, 60, or 90 days past due, monitoring the distribution of receivables across customers, and reviewing payments trend for vendors across periods. The more sophisticated analysis includes predicting potential bad debts, forecasting cash outlays, and tracking invoices and journal entries to the corresponding accounting representative. Businesses adding business intelligence to their A/P and A/R functions are benefitting from more efficient cash management. The Inventory accounts receivable, and accounts payable are the most important positions for an effective long run of a business working capital management. The prepayments received from customers and prepayments paid to suppliers may also play an important role in the company’s cash flow. Excess cash and nonoperational items may be excluded from the calculation for better comparison. As a measure for effective financial performance, therefore, another more operational metric definition applies: (OPERATIVE) NET WORKING CAPITAL = INVENTORIES + RECEIVABLES – PAYABLES – ADVANCES RECEIVED + ADVANCES MADE. Where: • Inventory is raw materials plus work in progress (WIP) plus finished goods; • Receivables are trade receivables; • Payables are non-interest-bearing trade payables; • Advances received are prepayments received from customers; • Advances made are prepayments paid to suppliers. INDUSTRY PROFILE OVERVIEW Companies that use wood as a raw material to manufacture pulp, paper, paperboard, and other cellulose-based goods make up the pulp and paper sector. The pulp is put into a paper machine, which forms it into a paper web and removes the water by pressing and drying it. Cellulosic fibers as well as other plant resources are used to make pulp and paper. Some synthetic fibers may be utilized to give the completed product particular qualities. In the beginning, the paper industry relied heavily on wood as a raw material. However, as public awareness and restrictions on tree cutting have grown, the attention has switched to waste paper and agricultural residue. Wood fibers are used to make paper, but rags, flax, cotton linters, and bagasse (sugar cane wastes) are also utilized. Used paper is recycled as well, and after being purified and sometimes deinked, it is frequently merged with virgin fibers and transformed into paper. Products derived from cellulose, such as cellulose acetate, rayon, and cellulose esters, are used in packaging films and explosives. This industry, which produces items like office and catalog paper, glossy paper, tissue, and paper-based packaging, consumes 13-15 percent of overall wood usage and consumes 33-40 percent of all industrial wood traded internationally. PULP AND PAPER INDUSTRY IN INDIA India ranks 15th in the world in terms of paper production. The Indian Paper Industry produces approximately 1.6 percent of the total worldwide paper and paperboard supply. The Indian Paper Industry dates back to 1812 when the very first paper mill was established in Behranpur Since then, the industry has expanded both vertically and horizontally over time. Although the industry began with softwood and other grasses, technological advancements have allowed it to treat a wide range of raw materials over time. According to the raw materials used, the Indian paper industry can be split into three categories: wood-based, agro-based, and recycled fiber or waste paper-based. In India now, there are over 800 paper mills In India, numerous varieties of paper are produced, including those used in printing and packaging, writing, and a few specialty papers. In India, 40% of total paper production comes from hardwood and bamboo fiber, 30% from agricultural waste, and 30% from recycled materials. The Indian pulp and paper industry has agroforestry roots and strong backward ties with the rural community, from whom wood, a vital raw material, is acquired. The cost of raw materials accounts for 45 to 50 percent of revenue. The total amount of paper utilized for publications and newspapers. A total of 1.2 million tons of newsprint is produced, with the remainder purchased from other suppliers. This implies that around 40% of newsprint is imported from outside the country, India imports approximately 2 million tons of pulp wood and waste paper for newspapers. However, India is also exporting roughly 1-2 million tons of paper each year, and the figure is rising. Filter paper, tea bags, tissue paper, and other paper-based products are becoming increasingly popular in Indian markets, indicating that the paper sector in India has a bright future ahead of it. The main hurdles to be overcome include bad market circumstances and outdated technology, a lack of ability to achieve economies of scale, and a shortage of competent people. Enabling a holistic shift and general management that can embrace higher criteria for organizational efficiency is what can drive the paper industry into a desirable future. COMPANY PROFILE OVERVIEW Century Textile and Industries Ltd. owns Century Pulp & Paper and is a member of B.K. Birla group of companies. The chairman of Century Pulp and Paper is Shri Basant Kumar Birla. The chief executive officer (CEO) of the company is Mr. Vijay Kaul. Century Pulp & Paper is located in Lalkuan, Uttarakhand, amid the Himalayan foothills. It began operations in 1984 with a capacity of 20,000 TPA for both writing and printing papers and Rayon Grade Pulp, with a capacity of 1450 MT per day, it is India's biggest producer of paper, board, tissue, and pulp operating from a single location. It has been a prominent player in this industry's home and international markets. The firm includes service centers and sales offices all around the country, as well as international agents. The enterprise is credited with being the first to bring industrialization to Lalkuan, a small village in the Nainital District. Since then, the township has been dubbed "Ghanshyamdham," after the great thinker and backbone of Indian industry. Spread over in an area of about 400 acres of land, the company provides employment to an approx. of 3000 people. HISTORY OF CENTRUY PULP AND PAPER LIMITED Century Pulp & Paper (CPP), a unit of the B K Birla Group of Companies, is one of the leading integrated Pulp and Paper companies in the country. Established in the year 1984 at Lalkuan, a township near the foothills of the Himalayas. “We are excited to have the second Valmet tissue line up and running in our Lalkuan mill in India. In Century Pulp and Paper, we constantly develop the mill with the latest technology to ensure premium tissue quality to our customers and at the same time reduce the environmental impact. We are the first company in India to install a tissue line equipped with the Advantage ViscoNip press technology. Valmet’s flexible and result-oriented approach has also been an important part to achieve a successful start-up” said Mr. J.P. Narain, CEO, Century Pulp and Paper when the company started up their second Valmet Advantage DCT tissue machine at the mill in Lalkuan, India recently. "We congratulate Century Pulp & Paper on the successful startup of their new Valmet Advantage Tissue Machine”, says Christine Jung, Valmet MC Project Manager. “We appreciate the excellent cooperation between Valmet- and Century teams who jointly achieved this important step forward", says Varun Jain, Director of India Region, Valmet. ”This tissue machine startup constitutes an important landmark in the region, further strengthening Century Pulp and Paper as a leading tissue manufacturer. We are proud of our close and successful cooperation with Century, which requires the highest performance and world-leading tissue technologies, says Tomas Karlsson, Sales Director, Valmet. MISSION STATEMENT "We will continuously strive to implement the critical initiatives required to achieve our vision. In doing this, we will deliver operational excellence through a relentless focus on ensuring Environmental compliance, and consistently innovating to provide, customer delight. We strive to reflect the highest ethical standards in our relationships with our customers, dealers & distributors, vendors, employees, and shareholders. All of our long-term strategies and short-term actions will be molded by a set of core values shared by every employee" VISION STATEMENT "To be the most preferred customer choice by consistently delivering high-quality paper products using sustainable green technology, adding to shareholder value by 2026 while making it one of the best places to work for our employees". GLOBAL PRESENCE AWARDS CORE VALUES Integrity - Business is to be conducted fairly, with honesty & transparency following the highest standards of professionalism in doing so. Speed of Actions - The business shall operate with a sense of ownership and urgency to deliver the commitments to both internal as well as external stakeholders. Team Work - Working cooperatively, providing support to one another respecting one another's views, and building strong relationships are highly encouraged. Openness & Trust - Being open, trustworthy & honest in all dealings and showing respect, humanity, and compassion for colleagues and customers. Passion - Value commitment, ensure the best customer service. PRODUCTS The company manufactures the following products: FINANCIAL HIGHLIGHTS MAJOR COMPETITORS ITC PSPD Ballarpur Industries Limited JK Paper Limited Tamilnadu Newsprint & Papers Limited The Andhra Pradesh Paper Mills Limited West Coast Paper Mills Limited Abhishek Industries Limited Orient Paper & Industries Limited Emami Paper Mills Limited Rainbow Papers Limited Yash Papers Limited Sidharth Papers Limited Murli Industries Limited List of Departments at Century Pulp and Paper • Accounts • Purchase • Store • Raw Material • Mechanical Engineering • Civil Engineering • Electrical Engineering • Instrumentation • Fire & Safety • Water Treatment Plant • Recovery Process • Human Resources • Sales • Sales Retail • Administration • Drawing Office RESEARCH DESIGN A research design is a framework or plan for a study that is used as a guide in collecting and analyzing the data collected. It is the blueprint that is followed in completing the study. The basic objective of the research cannot be attained without a proper research design. It specifies the methods and procedures for acquiring the information needed to conduct the research effectively. It is the overall operational pattern of the project that stipulates what information needs to be collected, from which source, and by what methods. PROJECT TITLE The present project undertaken by me bears the title, “A STUDY ON ACCOUNTS PAYABLE AND RECEIVABLES MANAGEMENT AT CENTURY PULP AND PAPER LIMITED, LALKUAN”. STATEMENT OF PROBLEM Century Pulp And Paper Limited are one of the huge production and service player in the Public Sector Unit of India. For any industry, finance is the lifeblood of its operations and its day-to-day activities. The funds for the operations mainly raised the sales of the products and services. When there is a delay in the receivables for the credit sales from the customers, there will be a big hit for the working capital and the operations. The importance of receivables and payable management for two reasons. 1. Credit sales.2. Credit Purchases. In this study, an attempt has been made to analyze the size and composition of working capital and whether such an investment has increased or declined over a period. Proper management of receivables and payables helps an organization to flow smoothly. RESEARCH METHODOLOGY The research methodology used in the study is descriptive in nature as the analysis is based on the previous 5 years’ data available from the balance sheets and thus interpretations are made. OBJECTIVES OF THE STUDY To know how the company manages its credit sales for the customers. To know how the company reduces the pressure of payments to suppliers. To know the cash management for the company’s day-to-day activities by receivables and for the payments to the suppliers. To know how the relationship is maintained with the customers as well as supplier receipts as well as payments. LIMITATIONS OF THE STUDY The study was purely based on the information provided by the company, they may be biased. The analytical study is done only with respect to Century Pulp and Paper Limited The time constraint for the study is less. SOURCES OF DATA 1. SECONDARY DATA Secondary data is data that is developed for some purpose other than helping to solve the problem at hand. The data collection method in this project is off by using secondary sources of data such as the company’s annual reports as a Balance sheet, Profit and Loss account, Company’s website, etc. Secondary data is useful as they give clear information about the company’s activities, its financial position, etc. Some of the Secondary Encyclopedias. Textbooks. Magazines. Newspapers. Annual reports. Data sources are as below, ACCOUNTS PAYABLE MANAGEMENT Expense administration is usually closely related to accounts payable, and sometimes those functions are performed by the same employee. The expense the administrator verifies employees' [expense report] not confirming that receipts exist to support the airline, ground transport, meals and entertainment, telephone, hotel, and other expenses. The financial documentation is necessary for tax purposes and to prevent reimbursement of inappropriate or erroneous expenses. Airline expenses are, perhaps, the most prone to fraud because of the high cost of air travel and the confusing nature of airline-related documentation, which can consist of an array of reservations, receipts, and actual tickets. Not all employees are allowed to submit expense reports. The most common employees are salesmen. Some organizations limit the amount that an employee can expense. Organizations will also set the rate for mileage for car expenses. Expense reporting should be completed in the same period they were used. If the expense was not processed in the same period it was used in, then the employee who processes the expense reports (usually accounts payable) should create a journal entry for the amount to be recorded in the proper period. The expense reports are treated the same as any other expense for an organization and that is why they should be recorded in their proper periods. Expense reports are typically approved by the management personnel of the same department as the employee claiming the expenses and getting reimbursed for those amounts. In accounts payable, a simple mistake can cause a large overpayment. A common example involves duplicate invoices. An invoice may be temporarily misplaced or still in the approval status when the vendor calls to inquire into its payment status. After the A/P staff member looks it up and finds it has not been paid, the vendor sends a duplicate invoice; meanwhile, the original invoice shows up and gets paid. Then the duplicate invoice arrives and inadvertently gets paid as well, perhaps under a slightly different invoice number. DETERMINANTS OF ACCOUNTS PAYABLES (TRADE CREDIT) Firms generally make purchases from other firms on credit, recording the debt as an account payable. Accounts payable, or trade credit, is the largest single category of operating current liabilities, representing about 40% of the current liabilities of the average US nonfinancial corporation. The percentage is somewhat larger for smaller firms. Because small companies often do not qualify for financing from other sources, they rely especially heavily on trade credit. The outcome of proposed determinants on which the accounts payable is regressed. This model uses the same variables (including the control variables) used for the accounts receivable model. Besides these variables, two more variables are added to this model. First, to determine the asset maturity RATIO OF CURRENT ASSETS (INVENTORIES AND FINANCIAL ASSETS) TO TOTAL ASSETS is used. Second, to assess the supply of trade credit PURCHASES TO TOTAL ASSETS are used. SUPPLY OF TRADE CREDIT The annual purchases as a proxy for the supply of trade credit making an assumption that all purchases are on credit. They believe that this assumption is not very restrictive, as large companies normally do not pay their purchases in cash. This study also uses the purchases as a proxy to supply trade credit and considers the same assumption. The result relating to the supply of trade credit is the same as expected: a significant and positive coefficient is obtained (p= 0.0005) which indicates that an increase in the supply of trade credit increases the level of its use. CREDITWORTHINESS CAPITAL MARKETS AND ACCESS TO The result concerning asset size is quite significant in explaining the accounts payable level. The coefficient is positive and the significance level is also quite high (p= 0.0000). This positive sign shows that financing of larger firms is comprised of more trade credit than smaller firms. This may be due to their greater access to capital markets. GROWTH Theory suggests that healthier investment opportunities are available to the firms which are growing and these firms require increased financing for these new investment opportunities. It is assumed that trade credit may be used as a fractional source of financing for these growing firms. However, the opposite is found in empirical results. Sales growth is found to have a negative but significant coefficient (p= 0. 0015) which implies that the faster a firm is growing the less it uses trade credit in its financing. Hence, firms growing slowly or not growing at all utilize the trade credit most. ASSET MATURITY In explaining the level of accounts payable the asset maturity, measured by the ratio of current assets to the total assets is found to have a greater proportion with a significant positive variable (p= 0002). This finding is consistent with the view that firm’s assets are financed with funds having the same maturities. This is carried out to plan repayments of the funding to match the decline in the value of the firm’s assets. As a result, shortterm assets are usually financed with short-term debt just as accounts payable, while long-term assets are financed with long-term debt or equity. CREDITORS / ACCOUNTS PAYABLE TURNOVER RATIO This ratio is similar to the debtor’s turnover ratio. It compares creditors with the total credit purchases. It signifies the credit period enjoyed by the firm in paying creditors. Accounts payable include both sundry creditors and bills payable. Same to the debtor’s turnover ratio, the creditor’s turnover ratio can be calculated in two forms, creditors’ turnover ratio and average payment period. The average payment period ratio represents the number of days the firm has to pay its creditors. A high credit turnover ratio or a lower credit period ratio signifies that the creditors are being paid promptly. This situation enhances the creditworthiness of the company. However, a very favorable ratio to this effect also shows that the business is not taking full advantage of credit facilities allowed by the creditors. Table No.5.1 1. Average trade creditors = Opening creditors+Closing creditors 2 (Rs in lakhs) Years 2017-2018 2018-2019 2019-2020 2020-2021 2021-2022 Opening creditors 9162.27 12536.57 5618.36 11236.92 29496.49 Closing creditors 12536.57 5618.36 11236.49 29496.49 12112.87 Average trade creditors 10849.42 9077.46 8427.64 20366.70 20804.68 ANALYSIS From the above table the average trade creditors for the FY 2017-18 was 10849.42, in 2018-19 it is 9077.46 and in the year 2019-20 it was reduced to 8427.64 and in 2020-21 it is 20366.70, and 20804.68 in the year 202122. GRAPH 5.1 Average Trade Creditor 25000 20000 15000 10000 5000 0 2017-2018 2018-2019 2019-2020 2020-2021 2021-2022 INTERPRETATION The above graph shows that the average trade creditors are increasing in the FY 2020-21 and 2021-22, it indicates that the company is making use of the credit facility. Table 5.2 2. Credit turnover ratio = Years 2017-18 2018-19 2019-20 2020-21 2021-22 Net credit purchase Average trade creditors Credit Purchase 29513.96 26227.43 32663.15 62871.67 74876.11 Average creditors 10849.42 9077.46 8427.64 20366.70 20804.68 (Rs in lakhs) Creditors turnover ratio 2.72 2.88 3.87 3.08 3.59 ANALYSIS From the above table the creditor turnover ratio in 2017-18 it was 2.72 times, in 2018-19 it is 2.88 times and in the year 2019-20 it is issued 3.87 times and in 2020-21 it is 3.08 times and 3.59 in the year 202122. Graph 5.2 Credit Turnover Ratio 4,5 4 3,5 3 2,5 2 1,5 1 0,5 0 2017-2018 2018-2019 2019-2020 2020-2021 2021-2022 INFERENCE The low creditor’s turnover ratio for the FY 2017-18, 2018-19, and 2019-20 indicated that payables are not paid on time. While a high ratio of 3.87 in the FY 2019-20 and 3.59 in the FY 2020-21 indicated better payment than in other financial years. This shows the company is maintaining ideal payment policies Table 5.3 3. Average net credit purchase per day = Average net credit purchase per day No.of days in the year (Rs in lakhs) Years 2017-18 2018-19 2019-20 2020-21 2021-22 Credit Purchase 29513.96 26227.43 32663.15 62871.67 74876.11 No. of days in the years 365 365 365 365 365 Credit purchase per day 80.86 71.85 89.48 172.25 210.61 ANALYSIS From the above table the credit purchased per day in 2017-18 was 80.8, in 2018-19 it is 71.85and in the year 2019-20 it was issued 89.48 and in 2020-21 it is 172.25 and 210.61 in the year 2021-22. Graph 5.3 Average Net Credit Purchase 250 200 150 100 50 0 2017-2018 2018-2019 2019-2020 2020-2021 2021-2022 INTERPRETATION The above graph shows that the average credit purchase is increasing year by year. To maintain good trade practices with the vendors/suppliers the company should restructure the receivable policies for the ideal payments. Table 5.4 4. Creditors payment period = Years 2017-18 2018-19 2019-20 2020-21 2021-22 No.of days in the year Creditors turnover ratio No. of days in years 365 365 365 365 365 Creditors turnover ratio 2.72 2.88 3.87 3.08 3.59 Creditor payment period 134 126 94 118 102 ANALYSIS From the above table the creditor payment period in 2017-18 was 134 days, in 2018-19 it is 126 days, and in the year 2019-20 it was issued 94 days, and in 2020-21 it is 118 days, and 102 days in the year 202122. Graph 5.4 Creditors Payment Period 160 140 120 100 80 60 40 20 0 2017-2018 2018-2019 2019-2020 2020-2021 2021-2022 INTERPRETATION The calculation of the debt payment period shows the FY of 2018, 2019, and 2020 are almost the same. But in the years 2020 and 2022, it shows less creditor payment period. On average, the company took around 115 days for the payments to the suppliers. ACCOUNTS RECEIVABLES MANAGEMENT OVERVIEW Accounts receivable represents money owed by entities to the firm on the sale of products or services on credit. In most business entities, accounts receivable are typically executed by generating an invoice and either mailing or electronically delivering it to the customer, who, in turn, must pay it within an established timeframe, called credit terms or payment terms. The accounts receivable team is in charge of receiving funds on behalf of a company and applying it toward their current pending balances. Collections and cashiering teams are part of the accounts receivable department. While the collections Department seeks the debtor, the cashiering team applies the monies received. Outstanding advances are part of accounts receivable if a company gets an order from its customers with payment terms agreed upon in advance. Since billing is done to claim the advances several times, this area of collectible is not reflected in accounts receivables. Ideally, since advance payment occurs within a mutually agreed-upon term, it is the responsibility of the accounts department to periodically take out the statement showing advanced collectible and should be provided to sales & marketing for collection of advances. The payment of accounts receivable can be protected either by a letter of credit or by Trade Credit Insurance. Companies can use their accounts receivable as collateral when obtaining a loan (asset-based lending). They may also sell them through factoring or on an exchange. Pools or portfolios of accounts receivable can be sold in capital markets through securitization. COST MAINTAINING RECEIVABLES The major categories of costs associated with the extension of credit and accounts receivables are: 1. Collection cost, 2. Capital cost, 3. Delinquency cost, 4. Default 1. Collection cost Collection costs are administrative costs incurred in collecting the receivables from the customers to whom credit sales have been made. 2. Capitol Cost The increased level of accounts receivable is an investment in assets. They have to be financed thereby involving a cost to meet the firm’s own obligation while waiting for payment from its customers. 3. Delinquency Cost This cost arises out of the failure of the customers to meet their obligations when payment on credit sales becomes due after the expiry of the credit period. 4. Default Cost The firm may be unable to recover the over dues because of the customers' inability. Such debts are treated as bad debts and have to be written off as they cannot be realized. CREDIT POLICIES The accounts receivable management should aim at a trade-off between profit (benefit) and risk (cost). That is to say, the decision to commit funds to receivables will be based on a comparison of the benefits and costs involved while determining the optimum level of receivables. The credit policy of a firm provides a framework to determine Whether or not to extend credit to a customer? How much credit to extend? The credit policy decision of a firm has the following dimensions 1. 2. 3. 4. Credit Standards Credit Analysis Credit terms Collection Policy and Procedure 1. Credit Standards The term credit standards represent the basic criteria for the extension of credit to customers. The quantitative basis of establishing credit standards is factors such as credit ratings, credit references, average payment period, and certain financial ratios. The overall standards are divided into (a. tight or restrictive and b. liberal or non-restrictive). Credit standards have implications on collection costs, investment in receivables, bad debt expenses, and sales volume. 2. Credit Analysis Besides establishing credit standards, a firm should develop procedures for evaluating credit applicants. Two basic steps are involved in the credit analysis and investigation process. Analysis of credit information on the basis of the creditworthiness of the customer and the quantum of credit to be granted Obtaining credit information through internal sources such as employees, previous records, etc., and external sources such as published financial statements, bank, and trade references, and credit bureau reports 3. Credit Terms The management must now determine the terms and conditions on which trade credit will be made available. The stipulations under which goods are sold on credit are referred to as credit terms. Credit terms have three components Credit period, in terms of the duration of time for which trade credit is extended-during this period the overdue amount must be paid by the customer. Cash discount, if any, which the customer can take advantage of, i.e., the overdue amount will be reduced by this amount. The cash discount period refers to the duration during which the discount can be availed of. It is usually written in abbreviations, e.g., ‘2/10 net 30’. Here ‘2’ signifies the rate of cash discount (2%), ‘10’ represents time duration (10 days) and ‘30’ means the maximum period for which credit is available is 30 days. 4. Collection Policy and Procedure They refer to the procedures followed to collect accounts receivable when, after the expiry of the credit period they become due. These policies cover two aspects. Degree of collection effort- it can be either a strict collection effort or a lenient one. Type of collection effort includes letters, reminders, telephone calls, personal visits, the help of collection agencies, or finally legal action. Accounts receivable turnover is usually calculated on annual basis; however, for the purpose of creating trends, it is more meaningful to calculate it on a monthly or quarterly basis. ANALYSIS Accounts receivable turnover measures the efficiency of a business in collecting its credit sales. Generally a high value of accounts receivable turnover is favorable and a lower figure may indicate inefficiency in collecting outstanding sales. An increase in accounts receivable turnover overtime generally indicates improvement in the process of cash collection on credit sales. However, a normal level of receivables turnover is different for different industries. Also, very high values of this ratio may not be favorable, if achieved by extremely strict credit terms since such policies may repel potential buyers. TABLE 6.1 1. Average trade debtor = Years 2017-18 2018-19 2019-20 2020-21 2021-22 Opening debtors+Closing debtors Opening debtors 6603.94 7218.33 6759.9 13685.24 30668.10 2 Closing Debtors 7218.33 6759.9 13685.24 30668.10 36530.77 (Rs in lakhs) Average Debtors 6911.13 6989.11 10222.57 22176.67 33599.43 ANALYSIS From the above table the average trade debtors in 2017-18 was 6911.13, in 2018-19 it is 6989.11, and in the year 2019-20 it was issued 10222.57, and in 2020-21 it is 22176.67, and 33599.43 in the year 2021-22.33 Graph 6.1 Average Trade Debtors 40000 35000 30000 25000 20000 15000 10000 5000 0 2017-2018 2018-2019 2019-2020 2020-2021 2021-2022 INTERPRETATION The above graph shows that the average trade debtors are increasing in nature it indicates that the company is making more credit sales so that the company is making more profit. TABLE 6.2 Net credit sales 2. Debtors turnover ratio = Average debtors (Rs in lakhs) Years Credit sales Avg. debtors 2017-18 2018-19 2019-20 2020-21 2021-22 52131.63 62852.72 65392.79 69284.68 103528.17 6911.13 6989.11 10222.57 22176.67 33599.43 Debtors turnover ratio 7.5 9.56 6.39 3.12 3.08 ANALYSIS From the above table the Debtors turnover ratio in 2017-18 was 7.5 times, in 2018-19 it increased to 9.56, and in the year 2019-20 it was issued 6.39, and in 2020-21 it is 3.12, and 3.08 in the year 2021-22. Graph 6.2 Average Trade Debtors 12 10 8 6 4 2 0 2017-2018 2018-2019 2019-2020 2020-2021 2021-2022 INTERPRETATION From the above graph, the debtor’s turnover ratio is high in the FY 201718 and 2018-19 i.e. 7.5 and 9.56, a higher ratio will indicate better management of receivables. Thereafter it shows a decreasing trend for FY 2020 and 2021. TABLE 6.3 1. Debtors collection period = Years 2017-18 2018-19 2019-20 2020-21 2021-22 No.of days in the year Debtors turnover ratio No. of days in the year 365 365 365 365 365 Debtors Debt collection turnover ratio period 7.5 49 9.56 38 6.39 57 3.12 116 3.08 118 ANALYSIS From the above table the Debtors collection period in 2017-18 was 49 days, in 2018-19 it is 38 days, and in the year 2019-20 it is 57 days, and in 2020-21 it was increased to 116 days, and 118 days in the year 2021-22. Graph 6.3 Debt Collection Period 140 120 100 80 60 40 20 0 2017-2018 2018-2019 2019-2020 2020-2021 2021-2022 INTERPRETATION From the above graph, the debtor collection period shows very high in FY 2021-22 i.e. 118 days, and in FY 2018-19 shows less DCP i.e., 38. So the company should take care of its receivables. CONCLUSION Account receivable and payable management of the organization is very important to sustain balance management. Recording of transactions is always advisable to be done by software than manually. The daily star uses software to handle transaction records, different entry ports are used to record transactions. Verification of each transaction record plays an important pan as each transaction have an effect on the different financial report. Employees from every department who are engaged with software recording need to know the effect of transactions on other reports. Cooperation between employees can help to improve better management of receivables and payables. REFERENCES 1. https://www.centurypaperindia.com/ 2. https://www.ambitionbox.com/overview/centurypulp-and-paper-overview 3. https://www.tradeindia.com/century-pulp-paper9876059/ 4. https://www.investopedia.com/terms/a/accountspaya ble.asp 5. https://economictimes.indiatimes.com/definition/acco unts-receivable