OVERVIEW OF QUALITATIVE METHOD THAT USED IN MY ORGANIZATION Nourhan Ahmed Mohamed Ibrahim Operations’ Management Dr. Bassam El-Ahmady November 27, 2021 Introduction: I work at Best Choice for property investments, in the department of sales, Our salespersons team have to change the plan every quarter to reach and achieve the sales target and that is depending on the forecasting of the changes in market by using the qualitative method approach, because of the vague and unstable real estate market specially nowadays. As a sales manager I receive daily the CRM leads’ report which is generated by several sources like: Google ads, Facebook campaigns, referrals, OLX, Property finders etc. these data make me easily forecast the sales on internet and enable me to direct the sales power to which path to maximize the profit and achieving the target and that is depending mostly on the intuition and experience. We need the Sales Forecasting in order to reach organization profit objective which is mainly the projection of customer demand for the services and properties needed over a period of time. In other words, it is the process that involves the estimation of sales in a physical unit that a company expects within a plan period. There are a variety of methods available to the firm for forecasting sales or demand of a company; but in Best Choice for property investments we depends mostly on Sale Force Composite Method which is simply forecasting method wherein the sales agents forecast the sales in their respective territories(new capital- new Cairo – OctoberZayed- North coast- Ain el Sokhna), which is then consolidated at area level, after which the aggregate of all these factors is consolidated to develop an overall company sales forecast. The sales force composite method is the bottom-up approach where the sales force gives their opinion on sales trend to the top management in our company. Since, the salesmen are the people, who are very close to the market, can give a more accurate sales prediction on the basis of their experience with the direct customers. Reasons for using this method: The intimate knowledge and experience of the sales force in their respective territories can be used efficiently. The responsibility to forecast sales rests on the shoulders of the sales agent and thus could be held accountable if anything goes wrong. Since the sales agents forecast the sales by themselves, put more efforts to achieve them. This method is more reliable because of a large population sample and moreover, it can be readily broken down into product-wise, month-wise, area-wise forecast. The drawbacks of using this method: Since the sales agents are not the experts in forecasting, they cannot employ the sophisticated forecasting techniques properly and neither have they to complete data to have a fact-based forecasting. Also, the salesman often gets heavily influenced by the conditions existing in his territory, due to which he either becomes more optimistic or more pessimistic about the future sales. The sales agent might be well informed about all the conditions prevailing in his territory, but may not be well equipped with the complete information about the economic environment and the industry as a whole. Sometimes, the sales agent intentionally gives fewer sales forecast, so that they can fetch more incentives or bonus from the management on exceeding the sales targets. …………………………………