10th Grade
CONFLICT
RESOLUTION
Definition
A conflict is a situation in which people
disagree strongly or are involved in in a
serious argument.
Conflict resolution is the informal or formal
process that two or more people use to find
peaceful solution to their dispute.
Some conflicts are essentially arbitrary,
meaning, it doesn’t matter who “wins”, only
that the problem is resolved.
Daniela Nova
TABLE OF CONTENTS
01
Conflict
Management
03
Dealing
With Anger
Managing
Emotions
02
Conflict
Resolution
04
Types of conflict
●
Task Conflict: This conflict can occur in workplaces. Usually
involves issues with coworkers, employees work assignments, can
also include disputes about how to divide resources, judgements
and interpretation of facts.
●
Relationship Conflict: These conflicts arise from personality, traits
and conflict styles. It is also common in organizations since many
workers who don't know each other are paired in assignments and
usually end up having disputes.
●
Value Conflict: Can be caused by fundamental differences in ideas
and values. These include politics, religion, ethics and other deeply
held beliefs.
Diego Méndez
conflict managements styles and
characteristics
Integrating
Information exchange,
openness quest for
alternatives, recognizing
differences, finding
solutions of problems,
cooperating, harmony,
social justice.
avoiding
Apathy, withdrawal,
avoidance, traditional
social order
dominating
Power authority,
self-centeredness,
selfishness
obliging
Concern for
others, harmony,
care, affection
Alejandro Burgos
HOw conflicts can
socially impact
(Personally)
Conflict’s impacts are clearly evident,
some can include deaths and injuries,
population emigration, the destruction
of assets, and the disruption of social
and economic systems. It also
increased stress and anxiety among
individuals which decreases
productivity.
Gabriela Ruiz
How the
people
around you
get affected
-
-
Sustained, unresolved conflict can
create tension at home or at work.
Erode the strength and satisfaction of
relationships, and can even make
people feel physically sick or in pain.
Having to much conflict can lead to
personal situations in which the people
around you won’t feel comfortable.
Yaslene De Leon
RESOLVING THE CONFLICT
Communication
●
●
●
●
Listen
Understand
Talk
Feelings
Negotiation
●
●
●
●
Ideas
Compromise
Solution
Implement
●
Evaluate the
resolution
Talk about
your feelings
Consolidation
●
CONFLICT RESOLUTION
Instruction: Fill in following the instructions
01
02
03
Conflict
Characters
Message
You can describe the
conflict here
How are they dealing
with the conflict
Message about how
to solve problems
THANKS!
conflict-resolutions-skills-2063739
https://www.pon.harvard.edu/daily/conflict-resolution/types-conflict
https://www.verywellmind.com/
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