Consider a work-related quality improvement objective and:
A. Outline this objective in terms of the SMART objectives’ framework (720 – 880 words)
B. Use one of the following quality-improvement models to implement the objective you have
chosen for Part A: (1080 – 1320 words)
I.
II.
III.
Improvement Model (including the PDSA model)
Statistical Process control
Force Field Analysis
Participants are to attempt both sections and submit their answers via email to
edwardjborg@gmail.com not later than 21st January 2022.