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Edward Humphrey
Class Assignment ER34A1
HNC Counselling
15/11/2019
1.Identify different helping strategies within the caring professions including one example of
voluntary and one example statutory provision
Statutory services are organisations set up by the government that aim to to meet a need within a
society. They are usually government funded by tax payers money, regulated by government
agencies and are set up by the law. There a few prominent statutory helping services i.e the police
forces, armed forces, NHS and social care. Although all of these institutions are public services and
regulated by government bodies, they each fulfil very different and real public needs. They may also
co-ordinate and support each other in their respective duties. For example, the police uphold they
law and keep the peace, but may also support fire services or help ambulances on the scene of an
accident by relaying information and maintaining order.
Non statutory services are organisations that are not required to be set up by law. They are usually
set up by individuals to fill the gaps left by statutory provisions. Organisations of this nature may or
not be regulated to some degree, and they may or may not receive a degree of government funding.
But there is no legislation in place that requires them to be set up. Some are privately run for profit
and some are voluntary services. Alcoholics Anonymous is an example of a non statutory voluntary
service that offer additional help outside statutory provision. As an organisation, they offer aid to
tackle a public health issue. They are fully self supporting and receive charitable status.
*Resources 1
2. Define Counselling
Counselling is a clearly understood relationship between a trained counsellor and a person (client)
who has seeked out the counsellors services. Counselling usually involves the counsellor utilising a
range of techniques, approaches and models to aid a client to resolve personal issues, gain personal
insight and improve mental health.
3. Explain boundary issues
The online Cambridge dictionary defines a boundary as: “a real or imagined line that marks the edge
or limit if something” or “the limit of what someone considers to be acceptable behaviour”. Human
beings have boundaries for a variety of purposes that can be either physical or psychological.
Physical boundaries often mark out the edge of something e.g. a fence, doorway or something that
has been locked away. These types of boundaries are ways of showing what belongs to someone.
Psychological boundaries are how we define the limit of what we believe is acceptable behaviour
and protect both our dignity and emotions. These of boundaries how people communicate what is
“over stepping the mark”. Whether boundaries are physical or psychological, its important that they
are understood and communicated clearly. Failure to do so can lead to confusion, mistrust, bruised
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emotions, damaged relations and even finance harms, whether it be in professional or personal
relations.
Counsellors are bound by ethical standards to act in the best interest of their client. One step toward
achieving this is for the counsellor to to create a safe and trustworthy space for the client to explore
their issues. Boundaries are how this is achieved. They are the dos and don’t’s for both the client and
counsellor. A client is more likely to feel comfortable in an environment that is clear, stable,
predictable and reliably consistent.
Counsellors also have to establish clear boundaries to protect themselves from themselves. It is a
sad fact of human nature that it is within us all to abuse positions of power. Understanding where
the counselling relationship begins and ends keeps the relationship within profession bounds. When
a counsellor falls short of these standards, not only is he liable to enter the danger zone of letting his
client down but could also end up with a professional malpractice case. One google search can
reveal a plethora of malpractice cases brought against therapists who didn’t take boundary issues
seriously.
*Resources 3
4. Explain the importance of equality of opportunity in the counselling relationship
The Importance of equality of opportunity in the counselling relationship has at its core nondiscriminatory attitudes and practices. It is a way of understanding that each individual should be
given an equal and fair opportunity at counselling services. All human beings have preferences,
sympathies and biases. But when looked at through the lens of ethical standards it becomes clear
how important it is to set aside personal biases when acting in a profession capacity. Having respect
for another persons human rights, dignity, variety of human experience and culture, are all values
specifically stated in BACPs ethical framework. As counsellors, acting in the best interest of their
clients, religious leanings, political views, gender, race, disability etc should interfere with of offering
a fair and adequate service.
*Resources 4
5. Explain the importance of theory underpinning competence
One way to understand a theory is as “a set of principles on which the practice of an activity is
based”. A theory is an abstraction, a generalisation, an idea or set of ideas grouped together. This
becomes something of use once it has been subjected to the rigours of thorough testing,
observation and experimentation. Carl Rogers explains that it was this process of scrupulously
trolling over recordings of counselling sessions with clients that he developed and refined the
concepts fundamental to person centred therapy.
With regards to counselling and understanding the importance of theory underpinning competency,
we see it is the conceptual framework which guides and informs the therapeutic approach. Because
a good theory has been empirically tested, it removes much guesswork and opinion. It allows the
counsellor to tap into a broad range of information which to base strategies. Whats more, a well
used theory will produce results in practice. We can really feel this in the Kurt Lewin quote “nothing
is so practical and as good theory”. Carl Rogers demonstrates the truth of this in the Gloria tapes,
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where he applies his person centred therapy approach and we see what he describes as
“therapeutic movement” in his female client. For the counsellor, because counselling is a dynamic
process, it is crucial to understand multiple theories that can be used in different instances during
therapeutic process.
*Resources 5
6. Describe the core conditions according to Rogers
Carl Rogers describes the core conditions of person centred therapy as “ways of being”. He often
describes the conditions as orientations and attitudes of the counsellor.
Congruence
Congruence is the quality of being self accepting and authentic, our inner experience is reflected in
our outer expression. Rogers puts it ‘that the therapist should be, within the confines of this
relationship, a congruent, genuine, integrated person”. In this, Rogers isn’t suggesting that the
counsellor should be the finished article in every aspect of life. It is enough that the counsellor just
be completely themselves during the time spent with the client - they don’t have to have the
persona of the perfectly polished professional. A more relaxed and honest attitude energy can have
the effect of helping clients relax and motivate them towards honesty. If we are experiencing
feelings, we don’t deny them to ourselves. It is believed that when the counsellor is being
consistently and reliably real, they become someone to be trusted.
Empathy
Empathy in this context is understood to be an “Accurate empathic understanding of the clients
experience of himself”. This state is not to be confused it’s over identification with another persons
emotion states or a purely detached non judgement. It’s is maybe better understood as something
in the middle of those two extremes. Its means to understand another persons experience with
them and to ‘feel with another’s psyche”(Carl Jung), but always maintaining the “as if” quality. This
condition is well described by Carl Jung’s “unprejudiced objectivity”, which he qualifies as “it is a
human quality, a kind of deep respect for the facts, for the man who suffers from them, and the
riddle of such a mans life”. When this experience is achieved, the counsellor is able to reflect back to
the client many thoughts, feelings and states, sometimes not understood by the person themselves.
The client feels understood and encouraged, and should start to be more reflective of themselves.
Unconditional positive regard
Unconditional positive regard, just as it sounds, is a complete acceptance of a person just as they
are. Using both “behaviours and words” its is the job of the counsellor reflect that the person sitting
before them is cared for and not judged. When this condition is met, it facilitates an atmosphere
where the client can open up and speak freely without feeling condemned.
Resource 6
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7. Outline the counselling process and identify the skills involved
The counselling process we are focusing on here is the Egan three stage model. It is important to
note that the stages being outlined are not static. They are instead better described as fluid,
dynamic and cyclical. Meaning the client will move between these stages, sometimes back and
forward. But the larger goal is ultimately to be moving toward stage three action and
implementation.
Stage 1
Exploration
This stage is about exploring what is going on with the client and building a trusting relationship. We
want to know what brought the client here. Encouraging the client to open up and speak in a way
that a clear understanding of the clients story and problems can emerge. Eventually narrowing the
focus of what matters. The skills expected from the counsellor at this stage include: listening,
probing, focusing, reflecting and summarising.
Stage 2
Insight
This stage is about insight and understanding. We build on what we have learned in stage one. What
does the client want. But now we want more depth, exploring new possibilities and reframing.
Aligning realistic and achievable goals with values. The skills required at this stage include:
prompting, challenging, reflecting, summarising and advanced empathy.
Stage 3
Acting
This stage is about assisting the client to take action. It includes encouraging and supporting. The
counsellor will be helping the client bring together everything that was revealed in stages one and
two, refine goals, look a resources and develop strategies act on. The skills involved at this stage
include: reflecting, challenging, prompting and summarising.
*Resources 7
8. Explain Theoretical concepts fundamental to each stage of the Egan model
Stage 1
At this stage we trying unveil what is going on with the client, get them speaking and establish trust.
Therefore in stage 1a (what is going on), we would be employing person centred therapy and
applying SOLAR skills ( sit squarely, open questioning, leaning in, eye contact and relaxed) to make
the client as comfortable and at ease as possible. As we move on to stage 1b, wanting to get a little
deeper and uncover blind spots, we would applying the same theories as stage 1a but also bringing
in psychodynamics to uncover what might not have been previously acknowledged.
Stage 2
As we move into stage 2a & 2b, we going to be pressing the client and challenging existing views and
generating options and possible smart goals ( specific, measurable, achievable, realistic and time
measured) Then on through stage 2c to check how well what has discussed lines up with the clients
values. As this stage it would involve a lot self reflection, examination, questioning and looking at
alternatives. The theoretical approach that could best fit with the setting of goals and in challenging
behaviours, could be cognitive behaviour therapy(CBT).
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Stage 3
Now being at stage 3, everything from stages 1 and 2 will be brought forward. In stage 3a and 3b we
are looking the possible paths, picking the right ones and building strategies based on available
resources. Stage 3c will involve definite plans, being specific and realistic about what is going to be
achieved and when. As all this will involve new ways of acting and doing things (reconditioning),
behaviourism would would be the best alternative.
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Resources
Class notes (Teams) were referred to on all questions.
Question 1
https://studymoose.com/statutory-and-non-statutory-public-services-essay
https://www.gov.uk/government/organisations
Question 3
https://www.thesun.co.uk/news/5181542/family-ordered-to-hand-their-600000-home-toneighbours-in-fence-row-reveal-they-have-no-idea-what-will-happen-to-them/
https://www.simplypsychology.org/Erik-Erikson.html
https://dictionary.cambridge.org/dictionary/english/boundary
Question 4
https://www.equalityhumanrights.com/en/secondary-education-resources/usefulinformation/understanding-equality
https://www.bacp.co.uk/events-and-resources/ethics-and-standards/ethical-framework-for-thecounselling-professions/
https://www.nationalcounsellingsociety.org/about-us/equal-opportunities/
Question 5
Client Centred therapy (chapter 1) Carl Rogers.
https://m.youtube.com/watch?v=24d-FEptYj8
https://m.youtube.com/watch?v=3g2iRmjQsPI
Question 6
Book - Client Centred Therapy (Carl Rogers)
https://counsellingtutor.com/counselling-approaches/person-centred-approach-to-counselling/carlrogers-core-conditions/
https://app.shoreline.edu/dchris/psych236/Documents/Rogers.pdf
https://trueselfcounseling.com/2016/02/20/3-core-conditions-for-therapeutic-change/
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Question 7
http://highgatecounselling.org.uk/members/certificate/CT1W3%20Paper%202.pdf
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