Profile of Sir Tariq Tunio (Sir TT) CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 1. Business is an organization which, by providing goods and services desired by the customer, strives for _ TT the Taxman a. Public good b. Welfare of the poor c. Profit d. National development CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 2. By providing household essentials, clothing, medical care, transportation, banking, communication etc., business meets the needs of a. Companies b. Consumers c. Cities d. Manufacturers TT the Taxman CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 3. Tangible items that can be held, touched, or stored, manufactured or traded by the business are termed as: a. Tangible Property b. Intangible Property c. Materials d. Goods TT the Taxman CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 4. Intangible offerings of businesses that cannot be held, touched or stored are termed as: TT the Taxman a. Business plans b. Intellectual property c. Services d. Business projects CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 5. Physicians, lawyers, hairstylists and airlines all provide: a. Consultancy b. Services c. Advisory d. Opinion TT the Taxman CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 6. Besides B-to-C transactions (business to consumers transactions), businesses also engage in B-to-B transactions (business to business transactions): TT the Taxman a. True b. False CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 7. Business creates goods and services that are the basis of our: a. Standard of growth b. Standard of living c. Standard of business d. Standard of quality TT the Taxman CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 8. The standard of living of a country is measured by the: a. Output of its people b. Output of goods and services c. Output of its resources d. Output of its institution TT the Taxman CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 9. In what ways business play a key role in determining our quality of life? TT the Taxman a. By providing jobs and goods and services to society b. By providing natural resources to the country c. By providing training for human resource development d. By providing corporate culture to the companies CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 10. Which of the following terms best describes ‘The general level of human happiness based on such things as life expectancy, educational standards, health, sanitation and leisure time’? a. Quality of business b. Quality of life c. Quality of goods and services d. Management by objectives (MBO) TT the Taxman CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 11. Building high quality of life is effort of? a. Business b. Government c. Not-for-profit organization d. All of the above TT the Taxman CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 12. Profitability of a business can be measured through a key variables such as: TT the Taxman a. Revenue b. Cost c. Profit d. All of the above CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 13. The money which a company receives by providing services and goods is called: a. Interest b. Revenue c. Profit d. Dividend TT the Taxman CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 14. Expenses incurred for creating and selling goods and services (such as rent, salaries, supplies, transportation etc.) are referred to as: a. b. c. d. Cost Cash outflows Assets Liabilities TT the Taxman CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 15. The money which is left over after the deduction of expenses from revenue is called TT the Taxman a. Sales b. Interest c. Profit d. None of the above CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 16. Charities, Trusts and welfare organizations and institutions serve the people for free. Hence Edhi Foundation and Citizen foundation are the example of _ a. Not for profit organizations b. NGOS c. Social welfare organisations d. Religious organizations TT the Taxman CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 17. The primary goal of all businesses is to earn profit. Thus earning profit contributes to society by providing employment, which in turn provides money that is reinvested in the economy. a. True b. False TT the Taxman CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 18. Laws, government regulations, economic, political and social changes are challenges that may affect the business. a. True b. False TT the Taxman CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 19. describes what an organization plans or hopes to be in the future and acts as an inspiration and motivation to drive the employees to reach the goals. a. Plan statement b. Vision statement c. Mission statement d. Objective statement TT the Taxman CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 20. A mission is the future purpose and the reason of organization’s future existence. It actually defines what an organization wants to be and how it wants to be viewed in future. a. True b. False TT the Taxman CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 21. According to Mintzberg, a describes the organization's basic function in society, in terms of the products and services it produces for its customers. a. Goal b. Vision c. Mission d. None of above TT the Taxman CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 22. A mission statement should be clear and short statement also includes key questions to answer. Which of the following questions are included in a mission statement. i. ii. iii. What is our value to the customer? What will our future be? What will our business be? TT the Taxman a. i b. i and ii c. i and iii d. none P-4 CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 23. Is it true that one of the purpose of the mission statement is to provide a basis for consistent strategic planning decisions? a. Yes b. No TT the Taxman CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 24. A company must make a mission for its vision because the mission reflects the purpose, value and action. Therefore, in any business, the goals and objectives should clearly support the organization's mission statement. a. True b. False. TT the Taxman CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 25. are the aims to achieve, expressed in narrative terms. They are the broad intention for which a company strives for. TT the Taxman a. Objective b. Goals c. Plans d. Missions P-6 CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 26. If a company's goal is to maximize its profit , the aims to achieve that goal are _ TT the Taxman a. Vision b. Mission. c. Objectives d. Strategic plan CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 27. issues mission statement in which missions are stated by them. Similarly the formal goals and objectives of an entity are stated by them. a. Employees b. Supervisors c. Government d. Board of directors TT the Taxman CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 28. Goals should be based on realistic growth parameters and pose reasonable challenges for the employees. Is it true that over ambitious goals may maximize the potential and motivate the employees and resultantly employees continue their efforts to reach the goal? a. Yes b. No TT the Taxman CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 29. Along with the four factors of production _ is considered as fifth factor of production as it plays a key role in business. a. Knowledge b. Education c. Machinery d. Human skills TT the Taxman CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 30. _are the ones who have interest in the business and are affected by the business: TT the Taxman a. Shareholders b. Stakeholders c. Employees d. General public CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 31. Employees, supervisors and labor are the best example of _. TT the Taxman a. Connected stakeholders b. Internal stakeholders c. External holders d. None of the above. CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 32. Shareholders are stakeholders of the company and are usually investors, seeking to earn a return on their investment in the form of _ a. Interest b. Dividend c. Salary d. Revenue TT the Taxman CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 33. Shareholders do not participate in company management and leave the management to the BOD. However, they influence the decisions of BOD when they feel their interests are threatened. Which one of the following might be the concern of the shareholders. a. b. c. d. Payments to suppliers Falling profits and share price A proposal to invest in a major project where risk is low All the above. TT the Taxman CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 34. Executive directors and seniors fully and actively participate in the company's management and decision making with keen interest. However their interest are affected by which of the following: i. ii. iii. Job security. Power and status. Factory work conditions a. i b. i, ii c. i,ii ,iii TT the Taxman CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 35. Non executive directors and key suppliers are example of which of the following: TT the Taxman i. ii. iii. Internal stake holders Connected stake holders External stakeholders a. i b. ii c. ii, iii d. i, iii CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 36. Companies might issue bonds and debentures to to raise funds and pay interest on them. Choose the best option a. Customers b. Stakeholders c. Suppliers d. Lenders TT the Taxman CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 37. Lenders might not be concerned about heavy borrowing by business organisation despite considering that heavy borrowing might increase the risks and the company will not be able to pay the interest claimed. a. True b. False TT the Taxman CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 38. are the members of BoD and bring experience and knowledge to the board, however they are external stakeholders of the company and appointed by the BOD. a. Executive directors. b. Non executive directors c. Employees d. Managers. TT the Taxman CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 39. Directors are the key managers of the company who make decisions and policies of the company but their decisions are influenced by _ and they can take action against the directors. a. Non executive directors. b. Employees c. Suppliers d. Shareholders TT the Taxman CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 40. Which of the following statement is correct for connected stakeholders? TT the Taxman a. They are decision makers b. They are the part of the permanent infrastructure of the organisation c. They are very influential in shaping the future of the organization and the decisions of its leaders. d. None of the above CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 41. is used to categorize relevant stakeholders based on their power or influence and level of interest in a project or entity. a. Power-interest matrix b. Interest-powerful matrix c. Power-influence matrix d. None of the above TT the Taxman CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 42. Which of the following stakeholders have high power and low Interest? TT the Taxman a. Investors b. Shareholders c. Employee d. Government CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 43. Which of the following stakeholders have low power and low interest? TT the Taxman a. Managers b. General public c. Employee d. Senior executives. CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 44. For which of the following purpose a business organization strives by providing goods and services desired by its customers? a. Goal b. Objective c. Profit d. None of the above. TT the Taxman CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 45. Which of the following does not meet the needs of consumers by providing tangible goods? TT the Taxman a. Manufacturing Business b. Services c. Shopkeepers d. Retailer CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 51. The _ can be measured through key variables such as revenue, costs and profit. TT the Taxman a. Finances of business. b. Value of business. c. Profitability of business d. All of the above. CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 52. Due to which of the following factor the business may incur a loss by not achieving its goals? TT the Taxman a. Employing over qualified human resources b. Inefficient use of resources c. Use of expensive raw material. d. All of the above. CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 53. Not all companies earn profits, but that is the risk of being in business. There is indirect relationship between risks and profit, the greater the risk the lower will be the profit. a. True b. False TT the Taxman CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 54. Profit is the reward for the take in business providing products. TT the Taxman a. Money/ exchange. b. Decisions c. Risk d. All of the above. CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 55. Which of the following a business needs to learn that what products consumers need and want and to develop, manufacture, price, promote, and distribute those products? a. Financial resources. b. Management skills. c. Marketing expertise d. Customer attention. TT the Taxman CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 56. Which of the following is not considered a factor for the business to achieve and maintain profitability? TT the Taxman a. Efficient operations b. Ethical dealing with stakeholders c. Efficient operations. d. None of the above CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 57. As a part of the strategic review, should always reconsider the purpose of the entity that they manage. TT the Taxman a. Stakeholders b. Management c. Shareholders d. All of the above. CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 58. Which of the following is decided in the strategic planning process? a. Goals, objectives and strategies with the aim of maximizing profit. b. Goals and objectives with aim of delivering the goods in timely manner. c. Goals, objectives and strategies with the aim of fulfilling the entity's purpose d. None of the above TT the Taxman CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 59. Which of the following hierarchy should a business entity have? TT the Taxman a. Goals and objectives hierarchy b. Management hierarchy c. Aims and plans hierarchy d. All of the above CHAPTER 01 UNDERSTANDING NATURE OF BUSINESS 60. Which of the following is included in aims and plans hierarchy? TT the Taxman a. Goals b. Tactical plans and aims c. Vision d. All of the above