Research Programme Engineering Replacement of fixed lineside telecommunications infrastructure with radio solutions Research findings and conclusions © Copyright 2007 Rail Safety and Standards Board. This publication may be reproduced free of charge for research, private study or for internal circulation within an organisation. This is subject to it being reproduced and referenced accurately and not being used in a misleading context. The material must be acknowledged as the copyright of Rail Safety and Standards Board and the title of the publication specified accordingly. For any other use of the material please apply to RSSB's Head of Research and Development for permission. Any additional queries can be directed to research@rssb.co.uk. This publication can be accessed via the RSSB website www.rssb.co.uk RAIL SAFETY AND STANDARDS BOARD RSSB T629 Replacement of Fixed Lineside Telecommunications Infrastructure with Radio Solutions Phase 1 Report - Research Findings And Conclusions Issue 1 TABLE OF CONTENTS 1 2 Executive Summary.........................................................................................................2 Introduction......................................................................................................................3 2.1 2.2 2.3 2.4 3 Findings of Data Collection and Documentation Review ............................................6 3.1 3.2 3.3 4 5 Background ............................................................................................................................3 Remit/Brief of Research Exercise ..........................................................................................3 Acknowledgements ................................................................................................................3 Purpose and Structure of the Document................................................................................4 Findings and Analysis of the Documentation/Standards Review...........................................6 Findings and Analysis of Telecoms Systems Review ..........................................................23 Findings and Analysis of Stakeholders Interviews ...............................................................28 Implications for Phases 2 and 3 of the Research Project ..........................................33 Conclusions ...................................................................................................................34 Page i GLOSSARY OF TERMS Term Meaning / Definition ATOC Association of Train Operating Companies BTP British Transport Police CDU Cab Display Unit CSR Cab Secure Radio ECO Electrical Control Operator ECR Electrical Control Room EIRENE European Integrated Railway Radio Enhanced Network ERTMS European Rail Traffic Management System ETCS European Train Control System FTN Fixed Telecommunications Network GNER Great North Eastern Railway GSM-P Global System for Mobile communications – Public GSM-R Global System for Mobile communications – Railways HMRI Her Majesty’s Railway Inspectorate MMI Man Machine Interface NRN National Radio Network NRS Network Rail Standard OPH Operational Hand Portable OPS Operational Shunting Hand Portable ORN Overlay Radio Network ORR Office of the Rail Regulator PSTN Public Service Telephone Network PTT Push To Talk RETB Radio Electronic Token Block RGS Railway Group Standard RSSB Railway Safety and Standards Board SB Signal Box SCC Signalling Control Centre SMA Strathclyde Manning Agreement SMS Short Message Service SPAD Signal Passes At Danger SPT Signal Post Telephone STD Standard Trunk Dialling TD Train Describer TEC Telecommunications Engineering Control Page ii TOC Train Operating Company TPWS Train Protection and Warning System TRN Train Reporting Number VDU Visual Display Unit Page iii 1 Executive Summary This report is one of three which together comprise the outcomes of a study into the feasibility of replacing fixed lineside infrastructure with radio solutions throughout the Network Rail owned UK rail network. This phase 1 report contains information gathered from industry standards, other related documents and stakeholder interviews. Each section of the report contains a brief summary of the value and implications of the information contained therein. All this baseline information is an essential pre-requisite for subsequent phases of the research. The documents reviewed for relevance to this project included 324 Railway Group Standards, 738 Network Rail standards, four subject related papers and seven accident inquiry reports. The purpose of this exercise was to determine current mandatory requirements for both fixed and radio infrastructure, to assess the scope of changes required in the event of a decision to alter the present communications infrastructure and to identify any other factors that may influence the research. From this exercise it was concluded that a considerable number of standards specify the mandatory requirements for fixed telephony, eg at Stop signals, signals protecting level crossings, token instrument locations, many level crossings, station platforms and other locations within electrified areas. A total of 33 Railway Group Standards and 9 Network Rail Standards either directly refer to or imply the provision of lineside telephones. With respect to radio systems, 25 Railway Group and six Network Rail Standards refer to the provision of train radio systems. Standards specify the basic requirements for using radio for general purpose applications, and the additional requirements for specific uses, such as Driver Only Operation of passenger trains, or the passing of train movement authorities from signaller to train driver. It appears that only the Rule Book provides a hierarchical guidance for the use of communication technologies by a driver when required to contact the signaller. The number of lineside telephones currently stands at around 32,412 including 3,237 located at various types of level crossings, mainly for use by the public. It is considered that the latter will be excluded from phases 2 and 3 because there is little scope for their replacement by a radio based form of communications. The remaining 29,175 are intended primarily for railway operational purposes although some with direct connection to electrification controls are also intended for public use. The growth in numbers and operational value of lineside telephones began in the 1960’s with the progression of large centralised re-signalling schemes and continued into the 1980’s before these schemes began to subside in numbers. Until the arrival of radio based alternatives such as NRN and CSR in the 1980’s, lineside telephones and in particular SPTs, remained the prime means of railway operational communications. Since then radio has challenged the primacy of lineside telephones and today plays a much greater role, particularly in train to signaller communications. In reality what has evolved is a balance of usage between fixed lineside systems and radio which is now relatively stable. This position is unlikely to change significantly until GSM-R proves robust enough to replace NRN and CSR, at that point it is likely the withdrawal of some lineside telephones will be possible. However this does not imply that lineside telephones can simply be recovered where good alternative radio coverage exists. There are other considerations not the least of which include safety implications, consistency of operation, possession management, engineering requirements, regulatory influences and user confidence that play a part in any policy change. Page 1 Stakeholder interviews were conducted to capture some basic data relating to each business and to explore their views on the possible withdrawal of lineside telephones. The value of stakeholder input is seen as crucial if buy-in to any changes is sought at a later date. Feedback so far does however lean towards general support for the replacement of some lineside telephones with radio based systems, subject to identification of the risks involved and suitable mitigation being in place where necessary. Phases 2 and 3 of the project will address these issues in more detail and draw a conclusion regarding the subject of this research. Page 2 2 Introduction 2.1 Background The future provision of GSM-R train radio systems has re-introduced the debate regarding the concept that lineside communications can migrate from fixed infrastructure to radio solutions. As a consequence it has been identified that research is required to identify the safety and commercial justifications to fully understand all aspects for the potential replacement of fixed telecoms infrastructure with radio systems. 2.2 Remit/Brief of Research Exercise The objective of this research, as provided by RSSB, is to explore, with key stakeholders, the potential for transferring from lineside telecommunications infrastructure to radio based solutions for the provision of safe and effective communications for drivers, train crew and lineside staff. The research to be undertaken includes: ♦ Detail the specific use of lineside communications systems including the safety and non-safety requirements. ♦ Define the criteria necessary for the safe replacement of lineside telephones to wireless applications. ♦ Develop a risk assessment and identify where commercial benefits support replacement. ♦ Define a strategy for the removal of lineside telephones and associated infrastructure nationally. This research exercise has been split into three distinct phases or packages of work: Phase 1: Specific Use of Lineside Communications This phase is basically a data collection and documentation review stage which will identify and evaluate all the uses of lineside communications. This evaluation will include what they are used for, frequency of use, the fitness for purpose and perceived reliability. Furthermore where train radio systems (and other mobile communications) are available the specific differences in the use of lineside telecoms will be identified. A review of standards and other documentation will be done to identify how the use of each telecoms service is controlled. Phase 2: Criteria for Replacement Phase 2 will develop the justification for safe replacement of lineside telephones to wireless based solutions. For each category of fixed communications, a safety and commercial justification shall be developed. This will also identify what level of functionality and system redundancy is required for replacement to occur. Phase 3: Strategy for Removal During Phase 3, if the commercial and safety justifications have demonstrated that replacement is possible, a strategy for the types and phases of railway infrastructure removal will be developed. 2.3 Acknowledgements The researchers gratefully acknowledge contributions made by the following industry representatives – Page 3 GNER South West Trains Balfour Beatty Rail Plant First Group Amey Rail Plant EWS Railways RMT Headquarters Virgin Cross County Chiltern Railways ATOC Network Rail 2.4 Purpose and Structure of the Document 2.4.1 Purpose This document describes the data collection and review exercises and reports the findings of these exercises carried out in Phase 1. Three work-streams have been conducted and completed in Phase 1: ♦ A thorough review of existing standards and other documentation. ♦ An analysis of existing lineside telecoms systems, and train radio systems. ♦ Interviews with key stakeholders and users of lineside telecoms systems and radio systems. Each of these 3 work-streams is documented along with their findings in Section 3, as indicated below. Page 4 2.4.2 Structure of this Document Section 1 This section provides an Executive Summary for Phase 1, highlighting the major findings and conclusions. Section 2 This section provides the introduction, background and research brief for the project. Section 3 This section provides the findings and summarises the key issues resulting from the 3 main work-streams Section 4 This section looks forward to Phases 2 and 3 of the research project and provides implications as identified during Phase 1. Section 5 This section provides the conclusions from Phase 1 of the research project. Section 6 This section provides the Appendices to the document and includes all supporting information and spreadsheets completed whilst carrying out the three work-streams mentioned above. Page 5 3 Findings of Data Collection and Documentation Review 3.1 Findings and Analysis of the Documentation/Standards Review 3.1.1 Procedure A thorough review of RSSB Railway Group and Network Rail Standards has been conducted in order to identify the key issues specified therein with respect to the provision and use of fixed lineside telecoms and train and station radio systems. The review has also identified the standards which would require changing if any fixed lineside telephones were removed. All Railway Group Standards (in total 324) were assessed. The standards were reviewed in a ‘triage’ manner: ♦ An initial assessment was made from either the title or the synopsis to determine whether the standard has any relevance to lineside telephones, legacy radio systems or GSM-R radio. This determined whether there was a definite relevance or not to the project. Where the relevance of the standard to this project was unclear, “maybe” was recorded in the spreadsheet for further review along with the “definites” in Stage 2. ♦ A more thorough review of the “definites” and “maybes” from Stage 1. If it was apparent that the standard merited a detailed review, then this was recorded in the spreadsheet for review in stage 3. The rest of the standards were skim-reviewed to identify whether there were in fact any issues relevant to the research. These issues were recorded in the initial findings columns under Stage 2. ♦ Finally, for all standards identified as requiring a detailed review, a detailed commentary was added to the spreadsheet summarising the findings of the review. A similar (but not identical) exercise was carried out for Network Rail Company standards. Because of the sheer number of catalogued standards (738) the initial review of the standards was made using the current catalogue. Using the title and the brief synopsis, along with operational and engineering judgement, a list of possibly relevant standards was entered into the spreadsheet. Therefore, in effect stage 1 of the triage process was carried out from the catalogue. Stage 2 then became the detailed review. Each standard identified with a potential relevance from its title and description in the catalogue was reviewed for actual relevance. 3.1.2 Findings As a general rule, Group Standards should be limited to the requirements for safe interworking and not prescribe particular solutions or technologies. Network Rail Standards should be specific to Network Rail as infrastructure controller, and generally relate to the detailed system or engineering matters, or operations where this is limited to NR. Guidance Notes and Approved Codes of Practice are not mandatory, but are often used to record the detail of the historically adopted solution where this has been removed from the Standard (to make it non prescriptive). Page 6 3.1.2.1 RSSB Group Standards A summary of the most relevant standards follows: GE/RT8021 refers to the Facilities for Emergency Voice Communications with Control Rooms. Communications facilities are required ♦ Between traction switching equipment rooms and ECRs. ♦ On station platforms (in the form of telephones) for members of the public to request electrical isolations. ♦ Along tunnels and on station platforms on Underground Railways using a conductor rail electrification system. These facilities allow a driver to contact the ECR. ♦ At other lineside locations, as required, for communication to the ECR where it is considered that communications systems provided for other purposes are inadequate for requesting isolations. The standard also details requirements for the railway internal network (ETD) with respect to designated switchboards, telephone facilities at the ECR to identify incoming calls, etc. Emergency calls from train radios shall be routed to the designated locations (and subsequently other Control Rooms (as required). Train radio systems shall provide simplified call set facilities for contacting the Control room. The standard allows Train Operators to issue staff with mobile phones but they must have the necessary telephone numbers to contact the relevant control rooms for their journey. GE/GN8521, which provides guidance to GE/RT8021, refers to using mobile communications as a quicker method of contacting control rooms in an emergency compared with fixed telephone. However, there is a need to ensure the caller knows who to contact, etc, and to describe their location sufficiently and to ensure that the control room staff know where the emergency is. Mobile phones must be checked before going on or near line to ensure they are programmed with correct numbers and battery is charged. GE/RT8026 refers to the Safety Requirements for Cab Signalling Systems. It must be noted that this standard was issued before the technology has been fully developed and implemented in Britain, and that it is liable to significant change. The standard does require facilities for drivers to contact and communicate with signallers and vice versa. The standard does indicate that introducing an in-cab signalling system will potentially introduce hazards into the railway operations, for example the possible loss of trackside telephones. GE/RT8037 relates to Signal Position and Visibility. A signal sighting committee is required to consider the positioning of SPTs (see review of GE/RT8048). The committee shall also consider the train radio coverage whilst assessing the risk of overruns, and the positioning of signals. Where the radio system automatically routes calls to the appropriate signaller, the routing should be checked for correct application (see GE/RT8080). GE/RT8048 refers to the Positioning and Labelling of Lineside Telephone. The telephone shall be positioned so that the user is in a place of safety unless where permitted otherwise. If a user may stray out of a place of safety whilst using the telephone, a barrier may be required. A level stable surface is required. All lineside telephones must be identified and labelled accordingly. SPTs may not be provided if the SPT is between two running lines and the user would not be in a place of safety relating to the line the SPT does not apply to, AND radio coverage for train radio systems is considered adequate, AND another fixed lineside telephone is available in the vicinity to contact the signaller in an emergency. Where the user of a telephone is required to talk to the signaller whilst operating signalling equipment, the telephone must be positioned so that the user can carry out the task whilst talking to the signaller. Telephones must be weatherproof and resist vandals; if required additional anti-vandal measures will be provided. Records are required for each lineside telephone and the telephone must be inspected at agreed intervals. Page 7 GE/RT8080 refers to Train Systems for Voice and Related Messaging Communications. All radio systems from 1/1/2011 shall comply to parts 3, 4, 6, 7, 8 and 9. Prior to this legacy systems may be used as long as the present functionality is maintained, and section 7 is complied to regarding maintenance, etc, and a migration plan to a system that is compliant to parts 3, 4, 6, 7, 8,and 9 is developed. Part 4 provides train radio system requirements, i.e. ♦ Emergency calls (driver initiated, signaller initiated, regional controller initiated. ♦ Non-emergency calls, driver initiated, signaller and regional controller initiated. ♦ Calls initiated by a driver must connect to the signaller responsible for the location of the train and emergency calls shall also include all drivers of trains in a pre-defined area. ♦ The radio system shall alert the call initiator when the system has failed to connect an emergency call. ♦ Signallers and regional controllers shall be able to make a nonemergency broadcast call to trains in a geographic area or a nonemergency two-way point to point call to a driver. Train location information may be used to mitigate the risk of mis-routing driver to signaller/regional controller calls, assessments shall consider the accuracy, reliability and integrity of the information source, complexity of route sections, intensity of train service, and whether legacy train radio systems have previously used the information source. For driver initiated calls, where the radio system does not have sufficient information to determine the intended recipient, it is permitted to route the call to more than one signaller or regional controller. Any 999/112 call made on the radio system shall be routed to the railway emergency operator. The train radio system shall enable continuous communications between shorebased locations and trains at all locations. A technical specification for coverage and performance will be produced and maintained for each radio system. Sections 4.5.2, 4.5.3 and 4.5.4 provide additional requirements where the train radio is used as a primary means of voice communications between signaller and driver for authorisation of train movements, ie: ♦ The system must know which trains are in each signaller’s area so that calls are only routed to the one responsible recipient. ♦ Unique train identities and knowing where trains are allows signallers to call trains directly by entering the train identity and also identifies incoming calls from train based on the train ID. Sections 4.5.6, 4.5.7, 4.5.8 and 4.5.9 provide additional requirements where the radio system is used to support DOO passenger trains. The radio system must be able to interface to the on-train driver safety device (DSD) and PA system. If the DSD is activated then the radio system will provide the signaller with an alarm, and provide details of the train ID. The radio system shall enable a voice message to be relayed from the signaller over the train PA. Section 4.5.11 provides additional requirements if the radio is part of the electrification communications strategy on an electrified route. The radio shall allow a driver to make two-way non-emergency voice calls to the ECO responsible for the current location of the train. Pre-defined messages may be used but must Page 8 not distract a driver whilst moving or prevent the sending or receiving of emergency calls. Variable content messages may be used, eg SMS if implemented with GSM-R. They may be used to confirm safety critical instructions between signallers and drivers, but must not be used to replace any existing procedures for passing safety critical messages. Part 5 provides train radio equipment requirements ie the equipment on the train, eg call handling and indications, etc. Where there is more than one radio system fitted on a train, only one shall be operational at any one time. Part 6 provides requirements for fixed infrastructure. Part 7 provides the system management and maintenance requirements to ensure safe maintenance, operation and modification. Processes are required to ensure consistency between radio system and any interfacing systems, eg train location systems. System data must be up to date. Software and hardware updates must be controlled. A register is required to correlate train radio numbers and stock numbers. Arrangements must be in place: ♦ to ensure equipment is operational, ♦ to monitor equipment performance, ♦ to share information on performance including where coverage is unacceptable, ♦ to monitor compliance with requirements in Part 4, ♦ to identify for all calls where possible whether they connect or fail to connect, ♦ to monitor quality of transmissions and reception of emergency calls and other calls. Temporary alternative radio arrangements and locations where radio communications are to be used instead of SPTs are to be published in operating notices. Part 8 deals with the operation of multiple radio systems. It mainly deals with migration considerations from one radio system to a new one, and that plans are in place to ensure emergency calls are correctly handled and there is no confusion caused by more than one system in use. Part 9 refers to Shunting radio. A confidence tone must be provided and only individuals involved in the shunting operation are to be party to the call and therefore the confidence tone. This standard has special status in that it is subject to more frequent review as the subject area develops. GE/RT8081 details the Requirements for GSM-R Voice Radio Systems. Trains fitted with a GSM-R cab radio shall be able to communicate with the controlling signaller and the appropriate regional controller. GSM-R allows more than one connection within the train to the cab radio being used by the driver, eg for a guard. When the guard is using his connection, the driver is aware of the established call. Drivers can listen in to such calls or override low priority calls. Pre-emption is used to provide call priority. Train Operators may use group calls in the following circumstances ♦ shunting, ♦ assisting failed trains, ♦ banking movements, Page 9 ♦ where there is a driver in more than one locomotive, ♦ propelling, ♦ driving from other than the leading cab, ♦ working with a locomotive at both ends, ♦ single power car operation, ♦ uncoupling of multiple unit trains. Except in an emergency, group calls shall not be used for ♦ passing signals at danger, ♦ protection of staff, ♦ protection of trains, ♦ electrical isolations, ♦ wrong direction and unsignalled movements. Hand portables may be issued to drivers in addition to the train radio. Procedures are required to control or limit the use of hand portables in particular: ♦ when they can/cannot be used, in particular if a driver has access to a working train radio, ♦ protocol for identifying calls to signallers / regional controllers being from driver of a specific train, ♦ availability and use of emergency call functionality, ♦ avoiding driver confusion if handportable and cab radio receive a railway emergency call ♦ avoiding the initiation of unwanted railway emergency calls ♦ ensuring the battery life is maintained. An operational radio may be used instead of the cab radio, but must meet requirements of this standard, and the basic requirements of GE/RT8080. [When a cab radio has failed, GO/RT3437 shall apply.] Only signallers and regional controllers shall make broadcast calls to trains. A written procedure is required for the receiving of emergency calls, and must cover: ♦ identification of emergency calls, ♦ broadcast areas for emergencies, ♦ when more than one emergency call is received, ♦ when more than one signaller receives the same emergency call, ♦ when the wrong signaller receives a emergency call, ♦ call prioritisation, ♦ wrongly routed calls, ♦ call transfer. Geographic areas for the broadcasting of emergency calls shall be defined, taking into account identifiable route sections, complexity of route sections, signal box areas, signaller control areas, intensity of train service, service group patterns, tunnels and viaducts. The GSM-R system shall allow a signaller to broadcast a message over a train PA, and allow the activation of the drivers safety device to be registered at the controlling signal box. Track workers who are required to use radio communication shall be issued with a GSM-R handportable as the primary means of communications: ♦ when acting as an IWA or COSS, Page 10 ♦ when setting up and removing engineering protection limits/possession limits, ♦ when setting up and removing engineering worksites, ♦ when giving and receiving instructions for the movement of trains within engineering possessions. As for the issue of handportables to traincrew, procedures must be in place to control the use of handportables provided to trackworkers (see above). Note this standard has special status in that it is subject to more frequent review as its subject area develops. GI/RT7012 details the design requirements for the provision of telephones at level crossings, including the circuit types, positioning and labelling. Additionally, this standard does not exclude the use of radio systems for certain types of crossing. However, the same standard does state that radio systems must not be used for automatically controlled crossings which are remotely monitored by the signaller. GK/RT0025, which relates to Signalling Control Centres (SCC), details the requirements for voice communications from the SCC to lineside locations. It includes SPTs, level crossing telephone and radio communications. The standard also requires that any system used to pass safety critical messages to train drivers shall prevent the signaller’s speech being overheard when a call is established and the speech is not intended for the caller. Lineside telephones such as level crossings (not user worked) and limited clearance telephones must be displayed and identified to the signaller, but the location of all phones with direct lines to the signaller are known to him. The standard also requires that communications with train drivers is maintained in the event of evacuation of the SCC. GK/RT0030 requires the signaller and users of signalling lockout devices/systems to be provided with two way voice communications, either through lineside telephones or radio systems. GK/RT0041, which relates to Track Circuit Block signalling systems, requires all stop signals to be equipped with an SPT unless: ♦ the signal is close to the signal box or gate box and the signal is only cleared when the signal box or gate box is open. ♦ The signal has an automatic signal sign and the telephone would be limited clearance. ♦ Alternative communications systems are provided. GK/RT0042, which relates to Absolute Block signalling, requires that an SPT or alternative communications facilities are provided at an intermediate block home signal. At other signals, the requirement for an SPT or alternative communications facilities shall be considered where there is an anticipated or known requirement for the signaller to instruct drivers without undue hazard or delay (e.g. at signals protecting level crossings and at signals controlling the entrance to a section where there are level crossings). GK/RT0051 relates to Single Line Control. For Electric Token Systems, No Signaller Token, Remote systems and One Train Staff Systems, voice communications are required between Token Control Points and the supervising Signal Box In all the above cases, and additionally for Absolute Block, Interlocked Signalling System, One Train Systems Without Staff and the Tokenless Block Signalling System, SPTs or other communications facilities must be considered where there is an anticipated or known requirement for the signaller to instruct drivers without undue hazard or delay (e.g. at signals protecting level crossings and at signals controlling the entrance to a section where there are level crossings). GK/RT0054 refers to Radio Electronic Token Block signalling. RETB signalling utilises the NRN radio system both for voice communications and for the passing Page 11 of “electronic tokens” through the transmission of data over the radio system. The controlling signaller’s Visual Display Unit must display locations of any lineside telephone. Train positional information with RETB signalling is determined through spoken messages between the driver and the signaller, supported by the issue and return of tokens. Therefore the radio system must: ♦ Be able to carry voice and data between SCC and the train CDUs and other radios provided for operations purposes in the RETB signalled area. ♦ Provide sufficient coverage at all token exchange points and approaches to AHB crossings, where the signaller may have to give a train movement authority or the driver report his position, and at channel change points. ♦ Be used in emergencies. ♦ Be compatible with train radio infrastructure on the route. ♦ Not allow data communications between trains. There are no requirements to handle voice and data communications simultaneously, or transmission and receiving simultaneously, or for voice communications between trains. There are also special procedures requiring additional voice communications during specific operational situations, for example when it is necessary to issue a token to allow a train to proceed “wrong road”. GK/RT0061 refers to Shunters Releases, Ground Frames, Switch Panels and Gate Boxes. This standard requires voice communications between a Ground Frame / Switch Panel and the controlling signal box when the Ground Frame or Switch Panel is released from the Signal Box. The standard also covers communications between SPTs and Gate Boxes. Where provided, SPTs shall communicate with the Gate Box if the signal is solely controlled by the Gate Box. If the signal is controlled by the Signal Box, the SPT will communicate with the Signal Box. Additionally, voice communications shall be provided between the Gate Box and each supervised or monitored level crossing as if it were a Signal Box unless the distance between the Gate Box and crossing is less than 50 metres. The standard also refers to general communications requirements at local control points. These are to be assessed by Network Rail and Train Operators based on the area of control, the extent to which the signaller retains signal replacement facilities, the reliability of the communications systems and the handling of emergency situations. GK/RT0186 provides the Safety Requirements of Signal Post Telephone Systems. SPT systems shall be designed to ensure that: ♦ Only one call can be established between the signaller and a remote party at any one time ♦ No interruption by a third party shall be possible ♦ The level of overhearing shall be sufficiently low so as to eliminate the possibility of confusion with other calls ♦ The unique identity of each telephone shall be presented to the signaller when an incoming call is received and shall be maintained for the duration of the call ♦ All systems must enable the signaller to call the SPT. GK/RT0217 refers to the technical requirements for Axle Counters. This standard specifies the requirement for communications between trackside equipment, evaluation equipment and the controlling signaller. TDGEN096 details the Telecommunications Requirements for General and Emergency Use at Sub-Surface Stations. As far as fixed telecoms are concerned, Page 12 this standard only requires the provision of at least one ETD telephone on each platform, labelled accordingly and marked by an illuminated sign. A radio system in accordance with BR1845 is required for the train driver to communicate with the signaller, and the signaller to contact the train crew and passengers, whilst the train is underground on lines identified in this standard. A management radio for each station is required operating from remote and local control points for station employees, with remote access by the line control centre for underground stations listed in the standard. Emergency tunnel pinch wires are required to provide both telephone communication for the driver and an emergency power cut off facility in DC 3rd and 4th rail traction areas. Emergency radio systems are required as appropriate for fire brigade and BTP. An underground station radio system will include a permanently available fire authority radio channel. Coverage should extend outside the station to the incident control point, and into running tunnels to the mid point to the next station/access point. Fire authority systems shall be designed to allow switching between adjacent stations at each incident control point so that adjacent stations may be linked and operate as a single system. A permanently available radio channel shall be connected through to the BTP control. At sub surface stations the fire authority radio channels should be fully operational throughout the station complex using their normal above ground system. However, if after testing these systems do not provide the coverage required, a system and facilities as specified for underground stations shall be provided. Similarly for BTP, their normal BTP channels may be used but if coverage is not satisfactory then facilities as specified for underground stations shall be provided. At Interchange stations, radio coverage of the two operators and BTP radio frequencies, where they are different, must be provided throughout the other operator’s part of the interchange. There must be no interference between the radio systems, should there be separate base stations provided by each undertaking. For emergency authorities, coverage between the two parts of the interchange must be continuous. TDRAD 054 details the procedures for the Use of Band III / NRN Base Stations for Engineering/Emergency Work. Temporary Band III base stations (operating in talkthrough mode only) may be used for essential and emergency works for periods not exceeding 24 hours. The mast and equipment must be sited on railway land at track level and the aerial height must not exceed 18.3m. For long term engineering works an application must be made. In the event of a major incident, an NRN base station may be used in local talkthrough mode until alternative communications systems have been established. GE/RT8217 refers to the Introduction and Use of Axle Counters – Managing the Risk. Section E2 requires the infrastructure controller to ensure that the alternative measures for arranging emergency protection result in the overall risk of a secondary collision or of a train running into an obstruction, being equal to or lower than it would be if track circuits and track circuit operating clips were in use. The infrastructure controller shall consider the provision of an immediate, reliable and continuously available means of communication between the traincrew and the signaller. This could be achieved by the provision of a new system or enhancing the existing arrangements for traincrew / signaller communications. GI/RT7011 refers to the Provision, Risk Assessment and Review of Level Crossings. The standard refers to risk assessments in order to improve the control measures at level crossings. Amongst other things the communication between users and the signaller is to be considered. Appendix 1 of this standard Page 13 provides combinations of control measures (including the provision of telephone) required for the different types of crossings. GO/RT3471 refers to Incident Response Planning. As part of incident response planning, risk assessments of potential incidents must include the communications arrangements available. Section 3.3.4 requires incident response plans to include provision of effective communications, including recording of calls to and from control centres, compatibility and effectiveness of radio systems, alternatives if radios cannot be used or fail, details of hotlines, etc. The assessment should also include the need for communications or the operation of communications systems by non-trained and non-railway persons. GO/RC3501 provides a Code of Practice for setting up Temporary Block Working in Emergency situations. Site communications should be considered when determining the arrangements for temporary block working. GO/RT3091 provides DC Electrified Lines Instructions. ECOs can be contacted from lineside emergency telephone and from plug points if installed. If lineside telephones are not available a BT number must be published. The NRN system can be used to contact the ECO. If trains are fitted with CSR, the driver can be switched through to the ECO, either by the signaller or using the ETD. The NRN calling codes for ECO must only be used for matters concerning the electrification system, running electric trains or calling the emergency services. 3.1.2.2 Network Rail Standards A summary of the most relevant standards follows: NR/SP/ELP/29987 Working on or about 25kVac Electrified Lines. The ECO can be contacted directly via a train radio or fixed telephone on the numbers shown in Appendix A. In addition, contact can also be made using cab secure radio systems routed via the signal box. NR/WI/ELP/27051 provides Working Instructions for dc Electrified lines in the Liverpool area. This standard provides instructions for setting up the CSR system prior to leaving the depot and that a train with defective CSR equipment must not be allowed to enter service if it is Driver Only Operated. Instructions are provided for requesting isolations using the tunnel wire system (TEC system) or an SPT. The TEC wire system can be used for voice communications between traincrew and the signaller. NR/WI/ELP/27052 provides Working Instructions for dc electrified lines Northern City Line. Tunnel telephone wires are provided and arranged in sections corresponding to signal sections. Telephones in cabs may be clipped to the emergency wires to contact the signaller. The same unit can be used to isolate the traction current. Tunnel headwall telephones are located at stations for contacting the signaller in emergencies and switching off the current using the headwall emergency plungers adjacent to the telephone. A two-way radio system is provided for all station staff. Plug-in telephone sockets are located on platforms and throughout tunnels to make ETD calls from top and bottom sockets. The centre socket is used for omnibus calls. Public Emergency Telephones are located on each platform, when lifted these connect to Kings Cross SB. Any person who is aware of any emergency requiring, or likely to require, the traction current to be switched off must immediately telephone the ECO or arrange this to be done. As an alternative to the driver to SB radio system, any other radio or telephone system may be used if this would save time. Any person receiving a message requesting the traction current to be switched off must relay the message complete without any delay to the ECO. NR/WI/ELP/27114 provides Work Instructions for Carrying out Testing on all Electrified Lines. Section 7 states that communications shall be available between the Test Engineer and all sites involved with the tests. Duplicate channels shall be provided where loss of a single channel would result in unacceptable delays to Page 14 traffic or a risk to traffic. It does not specify the communications required or systems, but could involve a mixture of radio and lineside communication systems. NR/SP/OPS/026 describes the Inspection and Risk Assessment Methodology for User Worked, Footpath and Bridleway Level Crossings. This standard describes the criteria for the provision of telephone equipment at level crossings where it would not be mandatory. For example telephone may be considered where: ♦ The warning time less the crossing time ≤ 5 seconds, ♦ There is known regular use by herds/flocks of animals, ♦ The actual daily number of road vehicles using the crossing is > 50. NRS/SP/SIG/10157 refers to Signal Sighting. Operational telephone such as SPTs must be considered during signal sighting. The signal sighting process must consider and assess the requirements for walking access to the SPT. Additionally train radio coverage must be considered whilst assessing the signal overrun risks and mitigation as part of the signal sighting process. NRS/SP/TEL/30027 details the Technical Requirements for Legacy Train Radio Communication. DOO(P) radio systems shall enable direct two-way communications between the driver and signaller at the controlling signalling centre, at any time and location whilst the train is in passenger service. For systems existing at April 1995, the radio may enable contact with a signaller at a location which is not the controlling SB. This signaller must then arrange for the signaller at the controlling SB and driver to talk to each other, via secure person to person communications with no potential for interruption. DOO(P) shore facilities at the controlling SB shall support: ♦ an emergency call facility, ♦ a train PA facility, ♦ a radio lost alarm on the train mobile, ♦ a DSD alarm, ♦ direct fixed line communications between signallers and the answering location (where call redirection is allowed), ♦ direct or indirect interfaces for train descriptions and TD stepping info, ♦ berth maps and facilities for train registration, ♦ update and location identity. CSR systems shall enable direct two-way speech between driver and signaller on trains other than DOO(P) operating in the CSR area. Shore facilities shall be same as for DOO(P) but they do not need to provide identification of train or its location, and therefore cannot support DOO(P) operation. RETB systems shall enable direct two-way speech between driver and signaller in addition to the transmission data and shall be operative at token exchange points. The system must be capable of use at any location and time the train is in operation. Shore facilities shall provide support for train registration, identification and exchange of electronic token messages. The NRN is used on trains other than those operating DOO(P), CSR or RETB and shall enable two-way communications between trains and designated locations and locations on the ETD network. NRN shore facilities shall support: ♦ emergency calls, ♦ general broadcast calls, ♦ priority call to ECRs, ♦ direct lines to designated locations. Page 15 The standard also details the coverage requirements for the legacy radio systems mentioned above, based on their application and usage. Network Rail Territories shall identify any coverage deficiencies to train operators involved, and any control measures required to mitigate risks. DOO(P) and CSR emergency calls will enable direct person to person communications between driver and signaller at the controlling SB unless where call redirect is allowed. Emergency NRN calls shall be directed to the designated location best able to act to ensure safe operation of the railway via direct lines (except 999 and 112 calls which are routed to the designated location through the telephone network). Any incoming call will be distinctively announced to the signaller or route control even when other calls, including an emergency call, are already in progress. General Broadcast calls can be initiated by staff at designated locations, to allow messages to be heard simultaneously by drivers of all trains (without driver intervention) in each area of radio coverage within their responsibility. Where NRN allows a priority call for short code dialling as part of the electrification communications strategy, this will be provided to trains as well. Channel changing locations shall be identified by the Territory Telecoms Engineer, who shall also keep DOO(P) and CSR management processor configurations and channel change board locations up to date. Automatic channel changing shall be provided on all DOO(P) radio systems. Where manual channel changing is to be used, the risks must be assessed by Network Rail and the TOC. Where more than one radio system is used, channel change signs shall indicate to which system it applies. The standard also provides details of the reviews, checks and tests to be carried out to ensure system performance is maintained. The maintenance directorate shall maintain detailed and complete records of DOO, CSR, NRN and RETB radio systems. NR/SP/TEL30031 details the Signal Box Telephone Concentrator System Design and Application Requirements. This standard deals with the design of the telephone concentrator itself. It also states the additional requirements to be applied to lineside telephone circuits for certain operational applications, eg level crossing telephones: ♦ incoming calls received from public telephones at AHBC or ABCL shall be indicated by a distinctive and imperative tone. ♦ If a call is in progress at the operator’s MMI and a call is received from an AHBC or ABCL public telephone, the MMI audible alert shall not be suppressed until the call is answered. ♦ The circuit identity of an AHBC/ABCL public telephone displayed at an MMI shall be distinguishable from all other circuit types on that MMI by applying colour keys, etc. ♦ When a call is received from an AHBC/ABCL public telephone the associated MMI indication shall latch until the operator presses the key. Even if the caller clears the call before it is answered, the indication shall remain illuminated until released by the operator. SPT circuits shall be prohibited form being placed on hold or included in conference calls. ♦ An SPT circuit is usually only presented on a single MMI, however, it may be necessary to present it on to a shift manager’s position as well as the signaller’s. SPT or level crossing telephone circuits shall not be shared. NR/SP/TEL/30032 refers to the Positioning and Labelling of Lineside Telephones. Under a resignalling scheme the signal sighting committee shall confirm that the chosen position for lineside telephones complies with this standard. For all other lineside telephones, a special committee (telecoms, Network Rail production and Page 16 TOC representatives) shall determine positional compliance against GE/RT8048 clause B5.1; this may require a site visit unless records exist. Justification for selecting an alternative position other than that identified in GE/RT8048 must be recorded. Alternative positions are defined in sections 6.3.1.2, 6.3.1.3. The committee’s justification for designating an SPT a limited clearance SPT as defined in GE/RT8048 shall be recorded, as must the non-provision of an SPT (if all the conditions listed in GE/RT8048 apply). Direct Lines to Signal Boxes and ECRs shall comply with GE/RT8048 (ECR Direct Lines must be in a position of safety). Lineside ‘phones shall be labelled as in GE/RT8048 and as amplified by this standard. Records must be maintained (paper or electronic) for each telephone and kept for a minimum of 6½ years(!) after completion of any necessary alterations. Any changes to the labelling or positioning shall be identified in the records. 3.1.3 Accident Reports The following accidents were nominated by the client. 3.1.3.1 Clapham 12.12.88 Immediate cause: Train 1 was held at a red signal. The signal in rear showed a false proceed aspect due to a wiring fault. Result: Train 2 ran into the back of Train 1. Train 3 approaching on the adjacent line ran into the wreckage. Note: There was no cab radio at this time; recommendation 43 was made to remedy this. Relevance: Value of emergency stop transmission from Signaller to train(s). 3.1.3.2 Abbeyhill 13.08.94 Immediate cause: A locomotive was stabled in a platform but was not properly secured, and ran away wrong line towards an approaching train. Result: Head-on collision. Relevance: Value of emergency stop transmission from Signaller to train(s). 3.1.3.3 Cowden 15.10.94 Immediate cause: Train 1 SPADed the signal protecting the entry to a single line section. Train 2 was already in the section, travelling in the opposite direction. The Signaller was made aware of the SPAD by the signalling indications but was unable to warn the trains. Result: Head-on collision. Note: NRN coverage was patchy; recommendation 13 was made to remedy this. Conclusion 5 stated that CSR would have allowed the collision to be prevented. Relevance: Value of emergency stop transmission from Signaller to train(s). 3.1.3.4 Ais Gill 31.01.95 Immediate cause: Train 1 was derailed by a landslide, coming to rest foul of the adjacent line. An NRN emergency call was made from the train, but was routed to Control rather than the controlling Signaller. A misleading exchange led to the train not being protected by the traincrew. The receiving Controller was not familiar with the Ais Gill area, which compromised the response. Confusion between the Crewe and York Controls resulted in no NRN emergency message being sent to Train 2 which was approaching on the adjacent line. Result: Head-on collision. Page 17 Relevance: Value of routing messages to controlling Signaller, value of emergency stop transmission from Signaller to train(s). Key Action 3: Control office staff training. 3.1.3.5 Doncaster 06.04.95 Immediate cause: A drive link became detached from a locomotive as it passed through the station at 100mph. Result: The link broke a window and came to rest inside a waiting room. Relevance: Not clear. 3.1.3.6 Ladbrook Grove 05.10.99 Immediate cause: Train 1 passed a signal at danger, with the inference that the Driver believed it to be showing a proceed aspect. Despite there being over 700yds to the point of conflict with the approaching Train 2, the signalling did not alert either the Driver or the Signaller to the SPAD. Result: Head-on collision. Relevance: Inability to make quick contact with train under NRN. Recommendation 51 (Cullen Part 1) for a national system of direct radio communication between trains and signallers [GSM-R voice]. 3.1.3.7 Hither Green 12.03.01 Immediate cause: Train 1 responded normally to one signal clearing as it was approached but then passed the next signal at danger for no apparent reason. Result: Collision with the rear of Train 2 which was in front. Relevance: Driver received a radio message when approaching Hither Green; inference of distraction. Recommendation to stop irrelevant and confusing messages being passed to Drivers. 3.1.3.8 Other Relevant Accidents Although not selected by the client, there have been many accidents where staff using lineside telephones have been struck by passing trains, including Drivers of trains standing at the signal concerned. These have led to the ‘limited clearance’ rules and markings now evident in the Rule Book. Specific accidents include: ♦ Driver Griffiths struck by a train whilst on the SPT at MP37 signal (between Slade Lane Junction and Longsight) in July 1995; he died later the same day from his injuries. This was not the first occasion on which limited clearance SPTs were highlighted as a risk, although it did lead to a much greater focus on identifying and distinguishing these. ♦ There was also another similar near miss to this on the former West Coast Zone (Hemel Hempstead, circa 1994/95?), which led to the yellow diamond with black cross Limited Clearance SPT signs being introduced unilaterally by that Zone. They were then subsequently cited as a cause of a driver mistaking a single yellow as double yellow (though this was never proven). Page 18 3.1.4 Review of Other Relevant Documents 3.1.4.1 Rail Safety & Standards Board, UK Application of GSM-R, The Operational Concept, Issue 2A, July 2005, Reference NS-GSM-R-OPS-0503. Purpose of document: To provide a common vision of GSM-R and how it will function. Also intended as the basis for operational acceptance. Includes a series of detailed operational scenarios and differences in operation for international trains. Intended audience includes all stakeholders and external bodies. Relevance: GSM-R is expected to bring benefits in safety, quality & efficiency in train operation. It should deliver the radio-related recommendations of some accident inquiries (see 3.1.3). Contingency planning assumes the continued availability of lineside telephones, particularly SPTs. Migration has to be planned to control the risk of legacy and GSM-R equipped routes. The introduction of GSM- R should be on a route basis. Alternative arrangements for communication when GSM-R is unavailable are yet to be determined. No statements or assumptions are made about the extant lineside telephone infrastructure post-implementation of GSM-R 3.1.4.2 ATOC, Strategy for Communications, Issue B, October 2004, Reference CTO-040112-D Purpose of document: To provide ATOC with a wide ranging future direction on communications strategy by examining existing solutions along with available and emerging technology. Together the findings contribute towards the industry-wide adoption of best practice and uniformity that meets business requirements. Relevance: It contains ATOC’s future aspirations on operational communications, and such stakeholder views are required to be considered by this research. There is considerable reference to GSM-R and comparisons with legacy systems. No work has been done on examining possible cost savings by the withdrawal of fixed lineside infrastructure with the introduction of GSM-R. There is recognition that GSM-R could alleviate reliance on and possibly the need for SPTs. SPTs could not be removed until GSM-R is proven over a sufficient time, and even then a fall-back facility may be required when radio communication is unavailable. It does not accept that fixed line systems could be entirely eliminated. GSM-R will not be provided on freight only routes. It recognises that public cellular mobiles are widely used and in some cases considered ‘just as good as NRN’ for some operational applications. It examines the communications requirements mandated by some standards. 3.1.4.3 Rail Safety & Standards Board, GSM-R Differential Standards, Issue 1, August 2005, Reference NS-GSM-R-DIF-3501. Purpose of document: To provide defined, safety risk validated and geographically based data on communications for a range of railway operational environments. Relevance: The main driver was the SRA requirement for a document that describes the most appropriate operational communications according to a set of five criteria for Page 19 triggering the application of GSM-R. It describes a range of railway operational situations and the level of communication required between driver and signaller. It takes into consideration the extant modes of communications and recognises the role of SPTs. 3.1.4.4 Rail Safety & Standards Board, The Collection of Railway Safety Critical Communications Error Data. 31 March 2006.Reference T365. Purpose of document: To examine the safety benefits and risk associated with the use of mobile ‘phones by track workers. Relevance: It fills a gap in information regarding communications for engineering work and in particular possession management. It looks at the ‘pros and cons’ of using public cellular mobiles. It encourages the acceptance of public cellular mobiles for railway operational requirements in that they are ‘here to stay’. It takes into account a lot of research (non railway related) regarding the use of public cellular mobiles. It considers the use of public cellular mobiles provide a net benefit contribution to safety against the risk they import. It considers that GSM-R will provide a better solution than public cellular mobiles and recommends a trial using GSM-R with OPH to substantiate this. 3.1.5 Summary of Findings 3.1.5.1 Standards The information in the Standards tends to fall into the following categories: ♦ Requirements related to the technology, concerning specification, design, implementation, operation and maintenance of communications systems. These define the particular system but have no influence over which system would be chosen for a particular application. ♦ Requirements related to communication between railway staff, effectively independent of the technology. These define the purpose and protocol of communication but have no influence over which system would be chosen for a particular application. ♦ Requirements related to communication between railway staff that are technology dependent, in that they are only possible with certain technologies or that they exploit the features of the technology/application. Note that these links may not be explicitly stated. ♦ Requirements for railway operation that have been established around specific communications technologies. The ease with which these can be adapted to other technologies will vary. The results of the RGS review can be numerically summarised as in the table below. Quantity Total number of RGS assessed for relevance (Stage 1) 324 Total number of RGS reviewed (Stage 2) 74 Total number of RGS reviewed in detail (Stage 3) 11 Total number of RGS which refer to provision of lineside telephones (of any description) 27 Page 20 Total Number of RGS which imply the provision of lineside telephones (or other telecommunications systems) for communication with signaller during incidents/degraded operations. These are in addition to the 27 standards above. 6 Total number of RGS which refer to provision of train radio systems (of any description, legacy or GSM-R) 25 The results of the NRS review can be numerically summarised as in the table below. Quantity Total number of NRS assessed for relevance (Stage 1) 738 Total number of NRS reviewed (Stage 2) 47 Total number of NRS reviewed in detail (Stage 3) 47 Total number of NRS which refer to provision of lineside telephone (of any description) 8 Total number of NRS which imply the provision of lineside telephone (or other telecommunications system) for communication with signaller during incidents/degraded operations. These are in addition to the 8 standards above. 1 Total number of NRS which refer to provision of train radio systems (of any description, legacy or GSM-R) 6 It is clear from the review of standards that there are several standards which deal with the requirements for the provision of lineside telecommunications, either fixed infrastructure or through radio technology. Certain standards specify when fixed telephones are required at Signal Posts and when they are required at level crossings. Standards are specific about the safety requirements to be designed into systems which are used for safety critical messages (such as passing train movement authorities from signaller to train driver) with respect to knowing the identity of callers, their location and security of calls, etc. A signaller must be made aware of whom (generally through communications protocol) and where (generally through the communications system equipment) a call is coming from and that there is no possibility of the subsequent conversation being overheard or intruded by a third party not involved in the conversation. Similarly there are specific requirements for the provision of public telephones at level crossings and the associated safety requirements for these telephones. There is an additional implication at level crossings in that the users of any telecommunications system are members of the public who may not know where they are and may be unfamiliar with the system and technology provided. The provision of lineside telephones for emergency communications with Electrical Control Rooms is also specified in RSSB standards. For example, platform telephones in electrified areas are required for use by members of the public, with similar issues as for level crossing telephones. Other trackside locations require telephones, e.g. traction switching equipment rooms and tunnel wire systems along DC electrified underground railways. Page 21 RSSB Group Standards currently allow for the non-provision of SPTs in specific circumstances. GE/RT8048 states that SPTs may not be provided if: ♦ the SPT is between two running lines and the user would not be in a place of safety relating to the line the SPT does not apply to, AND ♦ radio coverage for train radio systems is considered adequate, AND ♦ another fixed lineside telephone is available in the vicinity to contact the signaller in an emergency. Additionally there are standards which deal with the provision of train communications via alternative solutions such as train radio systems. The standards governing radio systems separate the requirements between train radio systems for general communications purposes and those requirements for applications such as DOO(P) operation and systems which can be used for passing train movement authorities. Standards do not exclude the use of radio systems for certain types of crossings, however they must not be used for automatically controlled crossings which are remotely monitored by the signaller. Train radio systems may be used for contacting the ECO either directly through the NRN system, or via the signaller using the CSR system. Standards also allow Train Operating Companies to issue traincrew with public GSM mobile telephones. However, all relevant emergency numbers for the train journey must be programmed into the mobile handsets. There are standards regarding the provision of GSM-R technology for train radio systems and how legacy systems (DOO(P), CSR, RETB, NRN) fulfil the various requirements for train radio. There are specific requirements for radio systems at underground and subsurface stations, with respect to use by emergency services, e.g. Fire Service and BTP. 3.1.5.2 Rule Book Communication is referred to extensively throughout the Rule Book, integrated with the tasks relating to its use. Therefore the Rule Book does not readily support the same analytical approach as the other Standards. Some modules are worthy of individual mention: ♦ Communication protocols are addressed in Module G1 (11). ♦ General use of Signal Post Telephones is addressed in Module G2 (7.4). ♦ Restrictions on the use of mobile ‘phones are defined in Modules G1 (4.2) and G2 (6.3, 6.5). ♦ Communication with the Signaller by the Driver of a train detained at a signal is addressed in Module S4. This includes a hierarchy for the use of communication technologies, for example: Situation Prime Secondary Other Normal SPT SPT NRN As available Limited Clearance SPT NRN Wait until contacted As available CSR equipped train and area CSR SPT NRN or as available. RETB area NRN Lineside telephone As available Page 22 3.1.5.3 Accident Reports Key issues identified include: 3.1.5.4 ♦ A common factor in all the accidents was the value of being able to send an emergency radio message from a train to the controlling Signaller, and vice versa, and the difficulties of doing so with NRN radio. These should be addressed by GSM-R voice, at least in areas fitted with train describers. ♦ The need for protocol for safety critical communication, so that the persons concerned come to a clear understanding. This is particularly necessary with radio communication to establish the calling location and identify who the call has been routed to (especially if it has been automatically re-directed). ♦ The need for recipients of re-directed calls to be properly trained for the area the call has been made from. ♦ The potential for Drivers to be distracted by radio messages, in particular broadcast messages requiring no specific response by the Driver. The Driver is the only person able to determine whether it is safe to receive or answer an incoming call. This implies the need for some indication of the priority of incoming calls, and the need to limit messages to those required for safe operation. ♦ The provision of lineside telephones in locations where the user is at risk of being struck by passing trains is unacceptable. Other Documentation Key issues identified include : 3.2 • Common theme in all documents is the wide range of issues that affect the possible withdrawal of fixed lineside systems. • Only limited consideration has been made to the replacement of fixed lineside systems with radio based solutions. • Factors such as the planned roll out of GSM-R will influence any trial routes for withdrawal of fixed lineside systems. • The impact of public cellular mobiles for operational purposes requires recognition and consideration as part of this research. Findings and Analysis of Telecoms Systems Review The objective of this element of phase 1 is to establish baseline information on the extant telecommunications infrastructure embraced by this research project. This information is essential for the next two phases of the project and also provides a useful source of reference information. 3.2.1 Procedure The principal sources of core data on existing lineside and radio infrastructure have been Network Rail and the research consultants’ own archives. 3.2.2 Findings There are approximately 32,412 lineside telephones in use of which 3,237 are level crossing telephones that are primarily intended for use by the public. It is considered these can be eliminated at an early stage from phase 2 of the project, principally because it is unlikely they could be replaced by any form of radio based solution in view of their intended users. Page 23 Based on this assumption there are 29,175 lineside telephones that are primarily intended for railway operational purposes and which fall broadly into the following use categories – ♦ Driver – signaller & signaller – driver communications ♦ Possession management communications ♦ Operations staff – signaller communications ♦ Engineering staff – signaller communications ♦ Multi-user communications with electrification controls ♦ Multi-user emergency communications to signaller or electrification controls ♦ Operations & engineering staff and public communications with signaller (access points only) ♦ In the event of an incident, it is also possible the public may use this type of lineside telephone to make an emergency call There is no usage data available for any of these types of telephone. Whilst calls to/from signallers are recorded in some signalling centres, this facility includes all sources and types of calls and the information is not extracted for record purposes. However as a result of the stakeholder interview process, there is an indication that where the Rule Book permits a choice, the radio option is often taken. Ease of contact seems to plays a part in choice ; ease of not leaving the cab vs ease of not having to look up and dial a number. There is also a key safety issue hiding here, in that a dialled number could be wrong (especially on multipanel signalboxes) whereas an SPT is direct. The widespread provision and use of lineside telephones as the main method of communication with the signaller or electrification controller originated well before the availability of radio communications. Evidence of their existence in small numbers dates back to the early 1900’s at localised ‘Signal Boxes or Cabins’ where the signaller did not have visibility of some signals or where distance played a part in conveying messages. Since then considerable growth in numbers has taken place, particularly as a result of the modernisation programmes which occurred during the 1950s & 1960s, when re-signalling schemes brought about the abolition of many small signal boxes in favour of centralised control centres covering large geographical areas. Prevailing standards at the time demanded direct communication to the signaller from fixed signals, ground frames, level crossings, tunnels and various other strategic locations. This practice continues today with current standards, the only concession to radio being a choice of communications media on some routes where radio coverage is provided . Other mandated radio situations include CSR/RETB and limited clearance SPTs, often with the NRN number plated on the signal. Large signalling centres such as London Bridge, Bristol, Motherwell and Birmingham are equipped with telephone concentrators capable of handling many hundreds of lineside telephones, with human factors considerations taken into account in the design philosophy to reduce errors in identification and to aid operation. The development of lineside telephone technology has brought about benefits in operation, particularly the signaller’s ability to accurately and easily identify the position of callers. For SPTs the incoming call indication is usually identified by being adjacent to the relevant signal control in modern signalling centres or by a labelled switch/indicator on a multi-display type telephone concentrators in older locations. This highlights one of the most often quoted benefits of lineside telephones over radio communication in that the signaller is presented with an unambiguous indication of where the train/person he is communicating with is located. Provided any subsequent conversation follows the correct protocol, there Page 24 should be no risk of misunderstanding between caller and signaller. A further benefit is the provision of grid reference and key contact number information at each lineside telephone. This can play an important role in the event of a caller wishing to convey location details to the emergency services. Communication by radio requires both parties to clearly identify their location and agree on any train number or key identifier information, this should arguably ensure there is no misunderstanding between caller and signaller when using radio communication. The added obligation to use appropriate speech protocol in the same way as a lineside telephone conversation carries more importance for radio calls and similarly reduces the risk of misunderstanding by using the same speech discipline. On CSR equipped routes there is a level of synchronisation between the signalling system track circuit berth, the train describer and the train radio, together they provides a unique indication of train position. This facility is not available on NRN/ORN equipped routes. CSR coverage extends over about 30% of the network and is predominant in the south east of the UK where heavy commuter traffic is dominant. although not all trains operating in these areas are CSR equipped. The design provides a number of special features including a direct and secure link between driver and signaller, emergency call initiation by driver or signaller, a stop message from the signaller’s to a specific train or group of trains, broadcast calls and complete control over incoming calls by the signaller. NRN was introduced in 1984 and covers a large part of the UK rail network. It is a more basic system than CSR without any secure driver / signaller link but does provide an emergency call feature to the Network Rail control (not the signaller). Contact with the electrification control is also possible, in all cases driver initiated emergency calls are given priority status. Unlike CSR the NRN system is also used by infrastructure engineering staff for general communication purposes. In terms of fitness for purpose therefore, lineside telephones have a proven track record and remained the unchallenged method of communication until the arrival of NRN. Not originally designed as a train operating system, NRN was modified with an overlay system known as ORN which provided additional functions designed specifically for train operation. However it was not until the development of CSR as a bespoke system, with all the safety requirements deemed necessary during the 1970’s design phase, that a really effective alternative for lineside telephones became available. The widespread use of mobile ‘phones also plays a part in the demise of lineside telephones and it is evident they are used to convey all types of messages not directly concerned with safety or train operation but of an ancillary nature that help day to day operation of the railway. Most TOCs now issue mobile phones to traincrew for general and back-up communications purposes, usually accompanied with specific instructions regarding their use. The Rule Book does however restrict the use of mobile ‘phones in cabs and at the lineside because of the distraction risk. Routine testing of lineside telephones is undertaken by a mix of track and signalling maintenance staff (this varies nationally) whilst maintenance and failure rectification is undertaken by a mix of Network Rail and contractor’s staff. Maintenance generally consists of a quarterly check of which one comprises a more detailed annual overhaul. Failure rectification is undertaken in response to testing or user reports. In some areas vandalism is a significant and persistent cause of failures. Over the years this has encouraged the development of so called ‘vandal resistant telephones’. Some success has emerged from these initiatives but generally the persistent vandal will always succeed in rendering the telephone unusable. In limited clearance locations any work on lineside telephones will necessitate arranging train free periods to ensure worker safety. This in turn has a disruptive and financial impact on railway operation for an often little used asset. Page 25 NRN and CSR radio fixed systems involve a more complex maintenance regime which is undertaken by Thales on behalf of Network Rail. This also includes failure rectification and various management tasks associated with operating NRN in particular. The trainborne equipment is maintained separately by the owning TOC maintainers Unlike lineside telephone systems which have evolved and could continue to evolve using public telephone system technology, NRN/ORN and to a lesser extend CSR radio systems, are more complex and rely on software based solutions that are becoming increasingly difficult to support. This introduces an important consideration for phase 2 of the project. Accepting that lineside telephones have been in use for approximately 100 years and continue to be relatively easy to support while radio systems, which have only been in use for approximately 25 years, are less easily supported there may be a safety risk consideration if the only means of communication is GSM-R, should it become unreliable in a similar period. The provision of lineside telephones on freight-only routes has been identified separately in but failure information is not separately captured. It is unlikely that the trend of failures is any different for telephones on freight lines and the absence of this is not seen as an issue for this research study. Because of the design of NRN radio and the positioning of base stations to achieve maximum coverage, there are no separate records of freight-only route base stations. As with lineside telephones, the absence of this information is not seen as an issue. The approach to communications options on freight-only lines is considered further in section 3.3. 3.2.3 Communication System Characteristics Even though the basic function of lineside telephones and radio communications are the same, namely to facilitate communication between two (or more) individuals, there are certain characteristics in the systems that influence their implementation and use. Also, the functionality (generally options additional to basic voice communication) will differ. These are summarised in the following table: Lineside Telephone Radio Issues/Comments Only available at fixed locations Available wherever there is radio coverage Some uses require the assurance that the user is at a known location. Other uses require communication wherever the user is within the coverage area. Fixed line operates constantly. Coverage subject to vagaries of radio propagation and EMI. This excludes equipment faults. Power supplied by fixed comms. Operation requires power source for mobile user. Nature of incident (train failure or prolonged event) may be important. One user per telephone, independently of the number of other telephones in use in the area. Ability to communicate related to the number of other users communicating in that area. Capacity requirements can be very peaky (e.g. during an incident/accident). Limitations also imposed by the manning of the trackside location (Signaller, Controller, etc.). Linking infrastructure is a Linking infrastructure limited to base Lineside cabling can be disrupted by an incident, which may actually Page 26 vulnerability stations and comms centre. affect either system. Useable by anyone. Mobiles only issued/available to railway staff. Public will not be trained or equipped with railway radio systems. Additional functionality limited and depends on system. Provides additional functions, such as maintaining contact as mobile moves, specific messages, links with train systems, etc. Additional functions start as optional extras but may become important (e.g. faxing information to a driving cab). Intermittent communication only Trainborne radio systems essential for some purposes, usually linked to railway use interworking, e.g. DOO or signalling (RETB/ETCS). Integration of GSM-R hand portables into operational practices not finalised. Requires user to be stood at lineside. User may communicate from location of choice. Key issue here is safety of lineside telephones with limited clearance. System entirely trackside System split trackside and trainborne/userborne Issues of responsibility and impact on rail vehicles Independent technology Subject to TSI Affects introduction: Network Change or legal requirement (and hence who pays). Communication essentially instantaneous Communication realtime but subject to variable system delays Radio system delays are subject to probability distribution. Developments in radio technology employed in GSM-R systems will improve some of the radio related influences contained in the table but in practice they will still remain whatever type of radio system because of the nature of radio itself. This is an important consideration for phase 2 of the project when examining the safety implications and risk modelling issues. 3.2.4 Rule Book Guidance on Choice of Communications System Communication is referred to extensively throughout the Rule Book, integrated with the tasks relating to its use. In particular guidance is given to train drivers regarding the mode of communications they should use, the choice being dependant on the prevailing situation. This guidance clearly recognises the loss of lineside telephone status as the prime means of communication, only NRN equipped routes give the SPT as first choice. Situation Prime Secondary Other Normal SPT SPT NRN As available Limited Clearance SPT NRN Wait until As available Page 27 contacted 3.2.5 CSR equipped train and area CSR SPT NRN or as available. RETB area NRN Lineside telephone As available Summary of Findings Lineside telephones, CSR and NRN systems all currently play a part in providing operational communications paths. The Network Rail owned UK rail network makes extensive use of lineside telephones (total 32,412) and NRN / ORN systems (485 base stations) which together cover the majority of routes whilst CSR (1,031 base stations) covers 30% of routes, mainly in the south east. Communication takes place for a wide variety of operational reasons and situations, including: ♦ Routine passing of information, with the requirement to establish a clear understanding for safety critical information. ♦ Emergency situations. ♦ Degraded working in response to equipment failures (including temporary block working, pilotman working, manual route setting, etc.). ♦ Degraded working in response to planned engineering work (including T2 protection of the line and T3 possessions). Key issues arising from these include those where the technology facilitates: ♦ Communication quickly and directly to the controlling Signaller. ♦ Use by general trackside staff as well as trained operators. ♦ The provision of supporting information on the user’s location to the Signaller. The latter feature is important in that it may have been used to de-risk the operating practices that have been established for its use. Use of an SPT generally provides the Signaller with information on where the user is calling from, both in general geographical terms and in terms that can be related directly to the Signaller’s context (e.g. a signal on his panel). By removing ambiguity in this way the integrity of procedures associated with degraded and emergency situations is increased. It therefore follows that if this feature is not present, as may be the case with radio communication, then the procedures will need to be reviewed and strengthened. It is also apparent that despite the absence of specific data on lineside telephone or radio usage, the feedback from stakeholders is one of favouring the use of existing radio options where possible whilst the use of the lineside telephones remains essential in many area. However a means of quantifying usage will be required in phase 2 for development of replacement options. 3.3 Findings and Analysis of Stakeholders Interviews 3.3.1 Process In practice the format for each interview tended to vary depending on the stakeholder’s available time, their enthusiasm for the subject and their desire to get over particular key points which were seen as important. Page 28 Without exception, each stakeholder that has been interviewed participated fully and positively with a clear recognition of the importance attached to the project. Of those that declined, most did so by failing to respond to our initial approach and subsequent reminders, albeit this was a minority section. Nine train operating companies, one trade union and three Network Rail engineers have been interviewed. Contact with two of the Network Rail engineers has tended to be more regular throughout phase 1 as issues have been identified and dialogue is required to capture or clarify information. Although not part of phase 1, preliminary approaches have also been made to 19 European railway organisations seeking their participation in phase 2. To date favourable responses have been received from three but it is anticipated sufficient replies will be obtained to get the necessary European flavour to the research. 3.3.2 Findings The findings fall in to two broad categories, basic information about the stakeholders company and policy / opinions / views / on the implications of replacing lineside telephones with radio based solutions. Information so far obtained from Network Rail has been limited to engineering data which is covered by section 3.2. A summary of the basic TOC information collected is provided in the following table – Company No of Units or Locos CSR Equippe d NRN Equipped Balfour Beatty Rail Plant GNER 30 No Yes 56 Units 4 Locos 131 No Virgin Cross Country & West Coast South West Trains Chiltern Trains Amey Rail Plant EWS Info not available Cellular Equipped or Carried by Traincrew Yes (fixed in cab) Use of SPT Yes Yes (by driver) Limited No Yes Yes (by driver) Medium Yes Yes (for some unit operating outside CSR routes) Yes (by guard). Very limited Desiro units also have cab equipped cellular. Yes 394 main line locos. 75 shunt locos Yes (30 main line only) High usage (possessions) Very limited Yes (all main line locos & 28 shunters) Yes (all drivers are issued with mobiles) Medium TOC stakeholder feedback falls into the following common themes and includes the views of ATOC – Page 29 ♦ There is scope for withdrawal of some (but not all) lineside telephones subject to the effective introduction of GSM-R and appropriate identification and control of the associated risks. ♦ There is a level of reassurance about using lineside telephones and SPTs in particular because there is certainty about the location of the telephone and hence the caller. This is considered an important safety factor by users. ♦ The use of limited clearance SPTs is seen as a ‘last resort’ means of communications that will be avoided if possible. They are seen as a real safety risk to users. ♦ Existing radio systems are now well proven and generally reliable; CSR in particular is seen as ‘fit for purpose’. There is some concern that GSMR will not deliver the same level of performance. ♦ Drivers do not like using SPTs. They have to stop and secure their train, climb down over an often steep ballast shoulder and walk to the SPT, make the call and return to their cab. Inclement weather and darkness add to this reluctance. In the majority of cases the call will in any case result in a ‘wait for a proceed aspect’ from the signaller. Overall the process is not driver friendly and the likely outcome of the call is known but is nevertheless mandated by the Rule Book. ♦ Use of lineside telephones is time consuming and counter productive to keeping the railway moving because the process takes time and so imposes delays in train operation. ♦ There is evidence some SPADs have occurred where drivers have slowed down on the approach to the signal but rather than stop at the recommended distance in rear of the signal, allowed their train to coast to a stand near the SPT, only to find they cannot stop and pass the signal at danger. ♦ Driver standards have continued to improve with time, with a more effective recruitment and training regime which encourages a speech protocol discipline that is more fundamental to radio communications. Having said that, a total switch from lineside telephones to a radio-based alternative may require another look at re-training. ♦ There is a view that the same cannot be said of signallers and more intense training of speech protocol and general voice communications is required now. ♦ Communications with the signaller for most possession work is currently achieved by lineside telephone. The issue of possession management ♦ and engineering work generally needs more research prior to GSM-R implementation. Operating solutions do not seem evident at present. ♦ Some (not all) TOCs consider total abolition of lineside telephones is not a good idea. An alternative suggested is ‘plug point’ facilities where train crew can carry a portable handset that can be plugged into lineside points when radio is not available for any reason (this facility already exists on some routes today). ♦ Some (not all) TOCs believe lineside telephones will remain necessary in yards and depots. ♦ There is a strong view that a cost benefit will arise for Network Rail as the result of withdrawing lineside telephones. Questions were raised about track access charges and will the introduction of GSM-R be managed through the network change process? [Yes] It is clear the TOCs wish to better understand the cost implications of introducing GSM-R and any withdrawal of lineside telephones. ♦ There is a belief the industry is ‘in denial’ over the role public cellular telephones can play in day to day operation of the railway. The Page 30 widespread issue of mobiles to traincrew illustrates TOC recognition of their use as essential parts of their ‘tool kit’. ♦ Public cellular mobiles carried by traincrew are generally accompanied by company specific instructions on their use. These range from being carried by guards but can be used by the driver when necessary to cabs that are permanently equipped. Many carry programmed numbers of key contact such as signalling centres and control offices. ♦ Public cellular mobiles are regularly used for calls such as driver to relief driver, ‘I am approaching platform 8 and will be there in 5 minutes’ and driver to signaller ‘can you route me through platform 3 because I am expecting to pick up another crew member there’. None of these types of call are strictly operational but do contribute to effective train working. ♦ Some TOCs require drivers to stop before making any radio call (except emergency calls), other do not. ♦ Concern expressed by some TOCs that lineside telephones carry essential information such as grid reference used in emergencies. How will this information be provided if lineside telephones removed? Union feedback can be summarised as follows – 3.3.3 ♦ Would be against the withdrawal of lineside telephones whilst NRN & CSR are the only radio systems in use. Would require GSM-R to be proven first. ♦ Concern about the absence of lineside telephones in the event of an accident where the train radio becomes inoperable or the cab cannot be accessed. ♦ On routes where axle counters are used to detect the position of trains rather than traditional track circuits, both lineside telephones and radio are essential as track circuit clips cannot be used in an emergency. [All traction and rolling stock is currently equipped with a device the traincrew can use in an emergency to change the status of a track from ‘line clear’ to ‘line occupied’. This is known as a track circuit clip but it cannot be used on axle counter equipped routes as the technology is different.] ♦ Cautious optimism regarding likely driver safety benefits that could be achieved. Summary of Findings It is evident that the TOCs interviewed so far are generally united in their support of replacing at least some uses of lineside telephones with radio based solutions once GSM-R is proved to be a worthy successor to NRN and CSR in particular. Since they only partly represent the train operating sector, some further interviews are planned to enlarge the baseline information and to confirm or challenge the findings to date. Anecdotal evidence from stakeholders already interviewed suggests that support will be forthcoming. The main thrust of the TOCs supporting argument is twofold – ♦ It must be safer and in the case of an emergency quicker to use trainborne radio communications than to stop and use lineside telephones. ♦ There is a clear business benefit in that lost time and disruption is minimised. That said, TOCs (at the level interviewed) clearly wish to better understand the cost implications of any changes and how they will be implemented. Page 31 The reliance and commitment to the extant radio systems has emerged as a key factor in TOCs’ buy-in to GSM-R. Whilst not a primary function of this research to evaluate these systems, it does however show that CSR in particular and NRN to a lesser degree, do their job relatively well and are in regular use. To be a worthy successor GSM-R must therefore meet user expectations. Dissatisfaction may influence buy-in to any proposals to remove lineside telephones. The role played by public cellular mobiles emerges as an important consideration in this research. The degree to which traincrew use mobiles to enable general communications and as back-up when other modes are unavailable appears quite significant. There is also a picture emerging that each TOC approaches the use of mobiles differently and that different rules apply to each. This in itself may not be a safety issue but it would seem sensible that the risk be evaluated and a common approach taken to the use of mobiles. The Rule Book already does this to some extent by restricting cab use. The real issue is not about providing train crew with mobiles but when they should use them and in particular when they can be called on them. The risk of distraction is severe, and company rules generally only allow mobile usage when the train is at a stand for this reason. Back-up usually means an incident, when everyone on the train is trying to use their own mobiles thus cells become blocked and the mobile un-usable. Page 32 4 Implications for Phases 2 and 3 of the Research Project 4.1 The findings of phase 1 of the research have not identified any impediments to a progression to phase 2. 4.2 The lack of data to quantify usage of lineside telephones is unfortunate and a means of quantifying usage will be required in phase 2 for development of replacement options. 4.3 It is considered lineside telephones which are primarily intended for use by the public can be eliminated at an early stage from phases 2 of the project. It is unlikely they could be replaced by any form of radio based solution. 4.4 The possible replacement of lineside telephones at some access points not used by the public could be considered. 4.5 The lack of information on the dedicated provision of lineside telephones and radio on freight-only routes is unfortunate and will require further clarification for phases 2 and 3. 4.6 Lineside telephones have been in use for approximately 100 years and continue to be relatively easy to support while radio systems, which have only been in use for approximately 25 years are less easily supported and are likely to have a shorter life span. This may represent a safety risk for consideration in phases 2 and 3. 4.7 There are further stakeholder interviews planned during phase 2. These will continue to add value to the already collected stakeholder data and are not seen as an issue. 4.8 The extent and potential impact of the changes to Railway Group and Network Rail Standards required subsequent to any recommendations for removal of fixed lineside telephony must be considered during Phase 2. Page 33 5 Conclusions 5.1 Conclusions This phase of the research project has identified a wide range of base line information on industry standards, other related documents, existing infrastructure and stakeholder views. This information is sorted into there distinct sections of the report the separate conclusions from which being summarised in sections 3.1.5, 3.2.5 & 3.3.3. It is evident from research in to the relevant standards that any switch from fixed lineside infrastructure to radio based solutions will involve changes to a considerable number of documents, many of which are inter-related. Care will therefore be required to ensure the changes are carefully managed to avoid any contradictory standards being in place while the updates are processed. In general terms related to the main objective of the research, evidence to date indicates there is a range from ‘must stay as lineside telephone’ at one end to ‘must use radio’ at the other. The end categories are fairly clear, for example: ♦ Telephones for use by the public, such as level crossing and emergency telephones, must stay as fixed lineside infrastructure. ♦ Communication between driving cabs and the lineside (Signaller, Controller, TOC Control, etc.) will need a radio option because contact may be required when the train is not held at a signal (emergencies, failures, communication on the move). Also, limited clearance SPTs, some signalling systems (RETB) and operating practices (DOO(P)) require it. The interest is therefore in the grey area in the middle. This is where we need to establish the cost/benefit, risk, practicality, migration, etc. issues, and then go on to investigate them. Page 34 Rail Safety and Standards Board Evergreen House 160 Euston Road London NW1 2DX Reception Telephone +44 (0)20 7904 7777 Facsimile +44 (0)20 7904 7791 www.rssb.co.uk Rail Safety & Standards Board Registered Office: Evergreen House 160 Euston Road London NW1 2DX. Registered in England and Wales No. 04655675. Rail Safety & Standards Board is a not-for-profit company limited by guarantee.