2.1 Motivating Employees (Part 1)
Learning Objective: Understand the importance of a
well-motivated workforce.
2.1.1 The importance of a well-motivated workforce:
• Why people work and what motivation means
• The benefits of a well-motivated workforce: labour
productivity, reduced absenteeism and labour turnover
• The concept of human needs, e.g. Maslow’s hierarchy
• Key motivational theories: Taylor and Herzberg
K/W/L (Know/Want to know/Learned)
In the Google Classroom there is a K/W/L Chart:
- Please make a copy of this document and share it with me
- I will put the previous slide back on the board for you in 30
seconds so that you can see today’s LO.
- Update the “Know” and “Want to know” sections of your
K/W/L Chart (1 or 2 sentences is fine)
Learning Objective: Understand the importance of a
well-motivated workforce.
Terms to write down in your exercise book
Motivation: a desire to work hard and the satisfaction obtained from doing so
Job Satisfaction: how content an employee is with his or her job
Motivational Theories: ideas about what motivates people at work
Physiological needs: basic human needs for food, clothing and shelter in order to
survive
Social needs: human desires to communicate and interact with other people
Why people work and what motivation means
In pairs, discuss the top 5 reasons why people work. Is it
linked to motivation?
Share ideas with class
Why people work - Maze Game
1st, I will demonstrate how to play this game on the projector - I need a volunteer!
Then, we will all play the game on our own devices (make sure you click
“leaderboard” at the end, and type in just your 1st name)
You have to copy this URL exactly to find the game:
wordwall.net/resource/35173442
The benefits of a well-motivated workforce: labour
productivity, reduced absenteeism and labour turnover
What do these 3 terms mean? (Make sure you are making your own notes!)
- labour productivity
- reduced absenteeism
- labour turnover
Motivation
The UK institute of management defines motivation as “getting someone to do
something you want or, on an individual basis, wanting to do something for
yourself for a particular reason.” Motivation theory looks at how managers seek
to motivate their workforce to maximise job satisfaction, staff morale and labour
productivity. Businesses need to understand what motivates people in order to
achieve their organisational objectives.
What are the advantages of a motivated workforce?
What are the disadvantages of a demotivated workforce?
Make your own notes (2 minutes)
The concept of human needs, e.g. Maslow’s
hierarchy
Watch this video - and make notes in your exercise book on the key principles of
Maslow’s hierarchy of needs
https://www.youtube.com/watch?v=O-4ithG_07Q
(Your exercise book can be physical or a google doc, up to you how you organise
your notes - you will need notes to revise for the exams!)
In his own words Maslow offers the following description of self-actualisation:
Any problems with Maslow’s Hierarchy of Needs?
Yes! Use Google, or your textbooks to make notes of the problems.
1.
Musicians might seek creative needs before financial reward
2.
Will employees seek all levels of needs from the workplace alone?
3.
Is everyone the same? Do we all have the same needs?
Key motivational theories: Taylor and Herzberg
Using your textbooks (use the digital PDF is you don’t have a physical
textbook) - make notes on the key features, and problems of:
Taylor’s Scientific Management
Herzberg’s Hygiene factors. (Please divide into Hygiene factors and
Motivators)
Plenary: K/W/L Update
Return to your K/W/L Chart:
- Update the “Learned” section of your K/W/L Chart (1 or 2
sentences is fine)
- Update the “Want to know” if you have any questions
Learning Objective: Understand the importance of
a well-motivated workforce.