The supplier acknowledges that this Supplier Handbook constitutes proprietary and confidential business information of Tesla Motors,
Inc. By receiving and reviewing this Supplier Handbook, the supplier agrees to maintain confid entiality of this Suppli er Handbook and its
contents in strict accordance wi th TeSla’S Current form of one -way non-disclosur e agreement or, if applicable, the signed non-disclo sure
agreement then i n effect between Tesla and the suppli er.
Supplier Handbook
BMS-0000051 | Revision 06
HARDCOPIES ARE UNCONTROLLED. Controlled Documents reside electronically. Individuals using an uncontrolled
copy are responsible for ensuring that they are using the latest revision of this document.
© Tesla Motors, Inc. | Proprietary and Confidential Business Information
BMS-0000051
Supplier Handbook
Revision 06
Foreword
Revision 06 of this document brings significant changes to both BMS-0000051 (this
document) and BMS-0000258 (“Supplier Quality Assurance Manual”).
As of this revision, the last revisions of BMS-0000051 and BMS-0000258 have been
combined under the label BMS-0000051. As a result, BMS-0000258 is now obsolete.
HARDCOPIES ARE UNCONTROLLED. Controlled Documents reside electronically. Individuals using an uncontrolled
copy are responsible for ensuring that they are using the latest revision of this document.
© Tesla Motors, Inc. | Proprietary and Confidential Business Information
Publication Date: 7/14/2016
1 of 47
BMS-0000051
Supplier Handbook
Revision 06
Contents
Section 1
Section 2
Section 3
Introduction ............................................................................................................................. 4
Document Purpose & Structure .......................................................................................... 4
General Expectations & Procedures ....................................................................................5
3.1
Supplier Responsibilities ............................................................................................................................ 5
3.1.1
Senior Management Responsibilities .................................................................................................. 5
3.1.2
Confidentiality ....................................................................................................................................... 6
3.2
Quality Management System (QMS) Requirements.............................................................................. 6
3.2.1
Quality Activities.................................................................................................................................... 6
3.3
Industry Standards ................................................................................................................................... 10
Section 4
4.1
Supplier Assessment and Qualification ........................................................................... 11
Assessment and Qualification Process ................................................................................................. 11
4.1.1
Supplier Assessment........................................................................................................................... 11
4.1.2
Supplier Qualification and Nomination ........................................................................................... 12
4.1.3
Assessment Corrective Action .......................................................................................................... 12
4.2
Audits ......................................................................................................................................................... 12
4.2.1
Process Audits .................................................................................................................................... 12
4.2.2
Safety Critical Audits .......................................................................................................................... 13
4.3
Supplier Risk ............................................................................................................................................. 13
4.4
Supplier Performance Feedback ............................................................................................................ 13
Section 5
5.1
5.1.1
5.2
5.2.1
5.2.2
5.3
5.4
5.5
5.6
5.6.1
5.6.2
5.6.3
5.6.4
5.6.5
5.6.6
5.7
5.7.1
5.8
5.8.1
5.8.2
General Requirements ........................................................................................................ 14
Safety & Critical Characteristics.............................................................................................................. 14
Safety Critical Components and Characteristics............................................................................... 14
Change Control .........................................................................................................................................15
ECO - Engineering Change Order ..................................................................................................... 15
PCR - Process Change Request ......................................................................................................... 15
Control Plans ............................................................................................................................................ 16
MSA - Measurement Systems Analysis................................................................................................. 17
MPR - Mating Parts Request ................................................................................................................... 18
Transportation Requirements................................................................................................................. 18
Packaging ............................................................................................................................................. 18
Labeling ................................................................................................................................................ 19
Preservation ........................................................................................................................................ 19
Shipping ............................................................................................................................................... 19
Invoicing ............................................................................................................................................... 20
Certificate of Compliance ................................................................................................................... 21
Regulatory Compliance ............................................................................................................................ 21
Material Regulatory Compliance...................................................................................................... 21
Nonconforming Parts ............................................................................................................................... 21
Deviation Approval ............................................................................................................................. 22
SCAR - Supplier Corrective Action Request ..................................................................................... 22
HARDCOPIES ARE UNCONTROLLED. Controlled Documents reside electronically. Individuals using an uncontrolled
copy are responsible for ensuring that they are using the latest revision of this document.
© Tesla Motors, Inc. | Proprietary and Confidential Business Information
Publication Date: 7/14/2016
2 of 47
BMS-0000051
Supplier Handbook
Revision 06
5.8.3
Product Containment / Controlled Shipping ...................................................................................23
5.8.4
Warranty .............................................................................................................................................. 24
5.9
HVPT- High Volume Production Trial .................................................................................................... 25
Section 6
6.1
6.2
6.2.1
6.2.2
6.2.3
6.2.4
6.2.5
6.2.6
6.3
6.3.1
6.3.2
6.3.3
6.3.4
6.4
6.4.1
6.4.2
6.4.3
6.4.4
6.4.5
6.4.6
6.4.7
6.4.8
6.5
6.5.1
6.5.2
6.5.3
6.5.4
6.5.5
Overview ................................................................................................................................................... 26
Specification .............................................................................................................................................. 27
Program Schedule ............................................................................................................................... 27
Inspection Standard............................................................................................................................27
Measurements Systems Analysis (MSA) for Equipment Proposal ................................................ 28
Control Plan (Prototype).................................................................................................................... 28
2D Drawing GD&T...............................................................................................................................29
Design for Manufacturing (DFM) Complete .................................................................................... 29
Process Setup ........................................................................................................................................... 30
Process Flow Chart ............................................................................................................................. 30
PFMEA - Process Failure Mode and Effects Analysis ......................................................................30
Control Plan (Production) .................................................................................................................. 31
Measurement Systems Analysis (MSA) for Equipment Acceptance............................................. 31
Process Validation ....................................................................................................................................32
Measurement Systems Analysis (MSA) for Equipment Validation ............................................... 32
Validation Testing .............................................................................................................................. 32
Capacity Study .................................................................................................................................... 32
Capability Study ................................................................................................................................. 33
SDS - Sample Data Sheet ................................................................................................................... 34
AAR - Appearance Approval Report ................................................................................................ 35
Packaging Plan .................................................................................................................................... 36
Control Plan (Safe Launch) ................................................................................................................. 36
Implementation .........................................................................................................................................38
Material Regulatory Compliance Submissions ................................................................................38
Safety Regulatory Compliance Submissions .................................................................................... 38
Traceability .......................................................................................................................................... 38
PFS - Problem Follow Sheet .............................................................................................................. 38
TQP Approval ...................................................................................................................................... 39
Section 7
7.1
7.2
7.3
TQP - Tesla Qualification Process ...................................................................................... 26
Appendix ..................................................................................................................................40
Abbreviations & Definitions .................................................................................................................... 40
External Contact Information................................................................................................................. 41
Critical Characteristic Symbols and Definitions .................................................................................... 42
Section 8
Section 9
References ...............................................................................................................................44
Revision History .................................................................................................................... 45
HARDCOPIES ARE UNCONTROLLED. Controlled Documents reside electronically. Individuals using an uncontrolled
copy are responsible for ensuring that they are using the latest revision of this document.
© Tesla Motors, Inc. | Proprietary and Confidential Business Information
Publication Date: 7/14/2016
3 of 47
BMS-0000051
Section 1
Supplier Handbook
Revision 06
Introduction
The Supplier Handbook is intended for suppliers who directly supply parts and/or
materials to Tesla. It serves to work in conjunction with relevant industry standards and
to provide clarification of Tesla’s requirements and expectations.
Tesla is committed to operating as a world-class innovative leader, and to support that
commitment, suppliers are chosen based on their operating excellence and
methodologies. We frequently evaluate our suppliers and thoroughly look forward to
doing continued business with those who have Tesla’s best interests in mind.
As a business partner, your feedback is extremely valued and we encourage you to share
your input on all areas covered in this and any other documents, or in any other aspects
of our business. Site visits to Tesla are also encouraged and you should at all times feel
free to provide feedback, whether minor or major.
Section 2
Document Purpose & Structure
This document covers Tesla’s operating standards and aims to guide suppliers, step-bystep, towards a successful mass production program using the default tasks and stages.
Tesla representatives are permitted to have suppliers deviate from some of these tasks,
or part thereof, and may choose to do so if deemed appropriate.
This and all pertaining documents should be read as soon as physically possible, to ensure
a clear understanding for all who are involved of their responsibilities. Several documents
are referenced throughout this document and may be found on the Supplier Portal, or as
otherwise noted, if controlled by Tesla. Documents that are not controlled by Tesla, such
as industry standards, must be obtained separately from an appropriate organization.
This document is best viewed digitally to make use of internal links; individuals using a
hard copy are responsible for ensuring that they are using the latest revision. Any future
revisions become effective upon issuance to the supplier.
HARDCOPIES ARE UNCONTROLLED. Controlled Documents reside electronically. Individuals using an uncontrolled
copy are responsible for ensuring that they are using the latest revision of this document.
© Tesla Motors, Inc. | Proprietary and Confidential Business Information
Publication Date: 7/14/2016
4 of 47
BMS-0000051
Section 3
Supplier Handbook
Revision 06
General Expectations & Procedures
3.1 Supplier Responsibilities
1. Suppliers are expected to provide 100% conforming products, on time and in the
specified quantities, along with all required supporting data.
2. Suppliers shall immediately and openly communicate with Tesla any quality or
delivery related problems and are expected to respond to issues immediately.
3. Suppliers shall leverage their expertise and provide feedback on part or process
devised by Tesla to highlight concerns or improvements that could be made to
meet quality requirements, reduce cost, time, yield, etc. Lack of feedback shall be
deemed as acceptance of the design and process.
4. Suppliers are strongly encouraged to apply continuous improvement techniques
that impact quality, service and cost.
5. Suppliers shall maintain a contingency plan to satisfy Tesla’s requirements in the
event of an emergency. These plans, and those of all sub-suppliers, are to be made
available upon request to Tesla. Emergencies may include, but are not limited to,
utility interruptions, labor shortages, key equipment failures and warranty
returns.
3.1.1 Senior Management Responsibilities
Supplier Senior Management shall:
1. Oversee the quality planning and quality system activities as well as all regulatory
compliance activities.
2. Ensure all Tesla documentation is understood and followed within the supplier’s
organization.
3. Ensure adequate resources are provided to meet all Tesla requirements and all
related departments are trained in regards to the requirements and guidelines of
this document.
4. Ensure the control and retention of document copies and any subsequent
revisions provided by Tesla.
5. Oversee quality of communication and documentation released to Tesla and
ensure clear and concise information and information integrity.
6. Ensure control and retention of documentation regarding regulatory compliance
for the time periods required by specific regulations (up to 30 years after end of
production in some cases).
HARDCOPIES ARE UNCONTROLLED. Controlled Documents reside electronically. Individuals using an uncontrolled
copy are responsible for ensuring that they are using the latest revision of this document.
© Tesla Motors, Inc. | Proprietary and Confidential Business Information
Publication Date: 7/14/2016
5 of 47
BMS-0000051
Supplier Handbook
Revision 06
3.1.2 Confidentiality
In addition to the Non-Disclosure Agreement, the following is required:
1. The Supplier shall establish a system to manage confidentiality that begins at
sourcing decision and continues through the life of the part.
2. Any data, information, or knowledge (general and specific) obtained through
activities with Tesla shall be securely controlled, treated with strict confidence,
and properly destroyed when no longer necessary.
3. Any breach of confidentiality, or concerns, must be reported to Tesla management
immediately.
3.2 Quality Management System (QMS) Requirements
1. The quality system shall be defined and documented to describe the requirements
for all quality related activities.
2. The supplier shall establish, document, and maintain a quality management
system as a means of ensuring that the product conforms to the specified
requirements.
3. Quality records shall be maintained to demonstrate conformance to specified
requirements and the effective operation of the quality system.
4. The quality system shall ensure all quality activities have been properly
implemented during trial builds and monitored thereafter.
5. The system shall, at a minimum, meet Tesla’s Supplier Handbook requirements. It
is also desired that the quality system is certified to the ISO 9001 and/or ISO/TS
16949 standards.
6. Quality Reporting:
The supplier shall use the Supplier Portal to submit all required documentation
and evidence.
The supplier will also receive approval for individual tasks and part status
through the Supplier Portal.
Extra data designated by Tesla may be required to be reported.
•
•
•
3.2.1 Quality Activities
The supplier is responsible for the following activities needed to ensure products are
consistently manufactured to Tesla requirements.
1. Program Schedule
•
The supplier shall establish advanced quality planning as part of the overall
program based on timing provided by Tesla.
HARDCOPIES ARE UNCONTROLLED. Controlled Documents reside electronically. Individuals using an uncontrolled
copy are responsible for ensuring that they are using the latest revision of this document.
© Tesla Motors, Inc. | Proprietary and Confidential Business Information
Publication Date: 7/14/2016
6 of 47
BMS-0000051
Supplier Handbook
Revision 06
10. Quality Records
•
Quality records shall be maintained to demonstrate conformance to
specified requirements and the effective operation of the quality system.
11. Engineering Change Order (ECO) Implementation
•
The supplier shall have a system in place for the control and
implementation of Engineering Changes. Process flow and standard timing
must be made available on request.
12. Process Change Implementation
•
The supplier shall have a system in place for the control and
implementation of process changes.
13. Nonconforming Parts
•
The supplier shall establish and maintain documented procedures to
ensure that parts which do not conform to specified requirements are
prevented from unintended use, installation or shipment.
14. Packaging, Labeling, Preservation and Shipping
•
The supplier shall establish and maintain documented procedures for
handling, storage, packaging, preservation and delivery of product.
15. Training and Qualification of Team Members
•
•
•
•
The supplier shall effectively manage a comprehensive training program
for all employees. Individual needs shall be identified through an
evaluation process that includes references to retained employee training
records.
Employees working on Tesla projects are expected to have completed a
comprehensive training program which focuses on developing the
employees’ capabilities and motivation.
All training necessary to meet Tesla objectives shall be completed by the
first off process trial.
The supplier should develop a method for documenting team members'
progress and capability.
16. Identification and Traceability
•
•
The supplier is responsible for preparing the Inspection Standard.
Identification and Traceability information should be included in the
original draft.
Identification and Traceability actions must comply with the requirements
set on the Engineering Drawing and/or Inspection Standard.
HARDCOPIES ARE UNCONTROLLED. Controlled Documents reside electronically. Individuals using an uncontrolled
copy are responsible for ensuring that they are using the latest revision of this document.
© Tesla Motors, Inc. | Proprietary and Confidential Business Information
Publication Date: 7/14/2016
8 of 47
BMS-0000051
•
Supplier Handbook
Revision 06
Identification
The supplier must adhere to the identification requirements specified on
the part drawing or Inspection Standard. In cases where there is no
specification, the supplier must work closely with Tesla to determine the
appropriate level of identification that must be agreed upon.
•
Traceability
Each supplier must control the traceability of their own and sub-suppliers
products, from received raw materials through shipping. Where
appropriate, suppliers are encouraged to add serial numbers, or other
forms of traceability to each part.
17. Sub-Supplier Control
•
•
•
The role of the Tier 1 supplier in coordinating and guiding all sub-supplier
quality assurance activities must be similar to the Tier 1 suppliers’
requirements in this document.
The Tier 1 supplier is responsible for the part quality and production
readiness of all sub-supplier’s (directed by Tesla or otherwise), as well as
evaluating all sub-supplier's parts / materials and conducting quality
approvals.
Tesla MUST NOT be delayed by a sub-supplier being unprepared for Mass
Production start-up.
18. Supplier Contact Sheet
•
•
A Supplier contact sheet shall be submitted to Tesla to identify key
personnel to be contacted in the event of a quality problem or concern.
The contact sheet shall be re-submitted to Tesla as changes occur.
19. Annual Validation
•
•
Suppliers may be required to perform annual assessments per the
direction of Tesla.
Assessments may include, but are not limited to: On-Going Reliability
Testing (ORT), layout, testing as possibility, etc.
20. Regulatory Compliance Management Process (RCMP)
•
Suppliers shall implement an RCMP to ensure that pertinent product
substance data is gathered from their supply chains, reviewed for accuracy
and adherence to data structure requirements, consolidated into a single
compliance profile for each product and submitted to Tesla in a timely
manner.
HARDCOPIES ARE UNCONTROLLED. Controlled Documents reside electronically. Individuals using an uncontrolled
copy are responsible for ensuring that they are using the latest revision of this document.
© Tesla Motors, Inc. | Proprietary and Confidential Business Information
Publication Date: 7/14/2016
9 of 47
BMS-0000051
Supplier Handbook
Revision 06
3.3 Industry Standards
Where applicable to their business, suppliers shall maintain the latest revisions of the
standards shown below. Applicable assessments must be conducted annually at a
minimum and the results made available to Tesla.
1. AIAG - Advanced Product Quality Planning (APQP) and Control Plan
2. AIAG - Failure Mode & Effects Analysis (FMEA) Reference Manual
3. AIAG - Measurement Systems Analysis (MSA) Reference Manual
4. AIAG - Production Part Approval Process (PPAP)
5. AIAG - Statistical Process Control (SPC)
6. CQI-09 - Heat Treat System Assessment
7. CQI-11 - Special Process: Plating System Assessment
8. CQI-12 - Coating System Assessment
9. CQI-15 - Welding System Assessment
10. CQI-17 - Special Process: Soldering System Assessment
11. CQI-23 - Molding System Assessment
HARDCOPIES ARE UNCONTROLLED. Controlled Documents reside electronically. Individuals using an uncontrolled
copy are responsible for ensuring that they are using the latest revision of this document.
© Tesla Motors, Inc. | Proprietary and Confidential Business Information
Publication Date: 7/14/2016
10 of 47
BMS-0000051
Supplier Handbook
Revision 06
4.1.2 Supplier Qualification and Nomination
The criteria for evaluation will consider the following:
•
Engineering
•
Program Management
•
Financial Stability
•
Quality
•
Logistics
•
Supplier Management
•
Manufacturing Processes
•
Tool Cost
•
Piece Price Cost
•
Tool Management
The result of the sourcing audit (if required) will be considered during the supplier
nomination process. If the assessment shows satisfactory results and all commercial
points are in order, the supplier will be qualified and added to Tesla’s approved suppliers
list.
4.1.3 Assessment Corrective Action
1. In the event the assessment reveals that corrective actions must be completed
before a supplier can be qualified, an action plan will be requested from the
supplier for the elements that were identified during the assessment.
2. The supplier shall provide a corrective action plan to Tesla within 14 days of
notification, stating clearly the corrective actions to be taken and indicating the
planned implementation date for each corrective action.
3. The supplier shall update Tesla at planned intervals on the progress for the
corrective action.
4. The supplier shall notify Tesla when all corrective actions have been implemented.
5. Once the corrective action implementation is complete, Tesla may decide to reaudit the supplier. Alternatively, verification of the corrective actions may take
place during subsequent audits.
4.2 Audits
4.2.1 Process Audits
•
•
•
During New Product Introduction (NPI) or modification, Tesla may decide to carry
out a process audit. This audit covers both documentation and process
implementation, and will be carried out at a suitable point in time.
Tesla may decide to re-audit once all corrective actions have been implemented
or at an appropriate point in time.
Suppliers must assign an internal audit champion responsible for conducting, at
minimum, annual audits to ensure all processes meet Tesla’s requirements.
HARDCOPIES ARE UNCONTROLLED. Controlled Documents reside electronically. Individuals using an uncontrolled
copy are responsible for ensuring that they are using the latest revision of this document.
© Tesla Motors, Inc. | Proprietary and Confidential Business Information
Publication Date: 7/14/2016
12 of 47
BMS-0000051
Supplier Handbook
Revision 06
4.2.2 Safety Critical Audits
Tesla will carry out audits on safety critical components and processes, at intervals
deemed necessary by Tesla. As a result of the audit, the supplier may be issued with nonconformances. The Supplier shall be required to develop and submit a corrective action
plan to Tesla within 14 days of the audit. The supplier shall provide regular updates on
corrective action and implementation until the issues are closed.
4.3 Supplier Risk
Suppliers may be assessed on their risk to the overall success of a Tesla project. Suppliers
that are deemed a risk, or a potential risk, may be required to participate in additional
monitoring and development activities, as decided appropriate by Tesla.
4.4 Supplier Performance Feedback
Suppliers will be provided with feedback and assigned a score according to their
performance. Poor performance can result in disqualification of the supplier and removal
from Tesla’s approved suppliers List. Suppliers may be asked to supply a corrective action
plan addressing problem areas in order to remain eligible for continued or future
business. Suppliers will be assigned one of four following classifications as a result of their
ongoing performance.
1.
2.
3.
4.
Preferred:
Approved:
On Hold:
Phase Out:
Strategic relationship built on a variety of factors.
Supplier meets quality and service requirements.
Supplier won’t receive new business until issues are resolved.
Supplier will eventually no longer be used to supply selected parts.
HARDCOPIES ARE UNCONTROLLED. Controlled Documents reside electronically. Individuals using an uncontrolled
copy are responsible for ensuring that they are using the latest revision of this document.
© Tesla Motors, Inc. | Proprietary and Confidential Business Information
Publication Date: 7/14/2016
13 of 47
BMS-0000051
Section 5
Supplier Handbook
Revision 06
General Requirements
5.1 Safety & Critical Characteristics
1. Critical characteristics shall be identified based on features that are critical to
safety, reliability, function or fit and/or by FMEA methods to identify important
features of high risk.
2. Critical characteristics shall be identified on the Drawing and Inspection Standard
using the symbols in Section 7.3.
3. For critical features, Tesla requires the submission of Process Performance (P pk)
data for trial builds and Process Capability (Cpk) data for parts produced after start
of production (refer Section 6.4.4 for details). Trial builds include all builds from
the prototype stage through start of production.
4. Suppliers must identify critical characteristics on their Inspection Standards,
Control Plans, Work Instructions, Process Flow Charts, and other relevant
documentation also using the symbols shown in Section 7.3.
5.1.1 Safety Critical Components and Characteristics
Tesla requires suppliers of safety critical components (components that contain safety
critical characteristics, as indicated on the components drawing using the symbols
defined in Section 7.3) to demonstrate that they control all aspects of the manufacturing
process. The following requirements shall apply:
1. When assigning personnel to the production of a safety critical component, the
supplier shall:
Ensure that all personnel involved in the manufacturing and testing of
these components have completed designated training and demonstrate
the required level of skill and knowledge to carry out the process.
Maintain training records for all employees that clearly show the
employees ability to work on a product with safety critical characteristics.
2. All test equipment used to verify a safety critical component shall be listed on the
Control Plans.
3. All test equipment and machinery used in the manufacturing of a safety critical
component have an associated preventative maintenance plan.
4. No alterations to the manufacturing process are permitted without approval from
Tesla. Approval must be obtained prior to shipment of parts and may require a
new Tesla Qualification Process (TQP) submission; refer Section 6 for details.
5. The supplier shall audit processes used to produce safety critical components at
regular intervals. Records shall be available to show the audit findings and
corrective actions.
•
•
HARDCOPIES ARE UNCONTROLLED. Controlled Documents reside electronically. Individuals using an uncontrolled
copy are responsible for ensuring that they are using the latest revision of this document.
© Tesla Motors, Inc. | Proprietary and Confidential Business Information
Publication Date: 7/14/2016
14 of 47
BMS-0000051
Supplier Handbook
Revision 06
6. If additional time is required for the supplier to appeal for charges, the supplier
shall submit a written communication to request more time or a meeting to
discuss the rationale for the appeal.
7. Field quality performance and cost recovery concerns will be a significant factor in
new product sourcing decisions.
5.9 HVPT- High Volume Production Trial
1. The Tesla format provided in BMS-0000259 - Supplier Quality Toolkit must be used
to evaluate the HVPT.
2. A HVPT is required for each new TQP and PCR.
3. The pre-launch control plan must be followed during the production trial run.
4. The scope and reporting of the HVPT and associated studies (refer Sections 6.4.3
and 6.4.4) shall be performed according to their individual requirements.
5. Concerns identified during the trial run must be added to the Problem Follow
Sheet (refer Section 6.5.4).
HARDCOPIES ARE UNCONTROLLED. Controlled Documents reside electronically. Individuals using an uncontrolled
copy are responsible for ensuring that they are using the latest revision of this document.
© Tesla Motors, Inc. | Proprietary and Confidential Business Information
Publication Date: 7/14/2016
25 of 47
Supplier Handbook
BMS-0000051
Section 6
Revision 06
TQP - Tesla Qualification Process
6.1 Overview
A successful launch at mass production is achieved through coordination and study of
production trials, sample evaluation, part fitment and assembly trials. Tesla employs the
preparation stages below as incremental steps towards mass production. By default, all
aspects of each stage must be completed by the supplier unless directed by a Tesla
representative. Other tasks may also be added by a Tesla representative.
Specification
Review preliminary part design, and analyze the
manufacturing procedures and program schedule
that would be required to produce and deliver to
specifications. Optimizations made accordingly.
Process Setup
Production part data released based on feedback
from previous stage. Process flow and control plans
devised and PFMEA conducted.
Process Validation
Studies performed to compare actual performance
against required. Production rate gradually increased
to meet quantity requirements.
Implementation
Final steps to meet all program requirements and
formal implementation of the program.
Figure 1 - TQP Stages
HARDCOPIES ARE UNCONTROLLED. Controlled Documents reside electronically. Individuals using an uncontrolled
copy are responsible for ensuring that they are using the latest revision of this document.
© Tesla Motors, Inc. | Proprietary and Confidential Business Information
Publication Date: 7/14/2016
26 of 47
BMS-0000051
Supplier Handbook
Revision 06
6.2 Specification
6.2.1 Program Schedule
The Program Schedule is the overall project plan for supplier quality activities, from
drawing issuance through TQP approval, to initial shipments of mass production parts.
1. The initial schedule is to be drafted with RFQ submission and finalized shortly after
if awarded the business. It shall, at a minimum, define timing for the following:
Tesla Master Schedule – Prototype, Assembly trials, Start of Production.
Supplier Master Schedule – Prototype, TQP trials, Start of Production.
Production Level – Process and test equipment.
Evaluations – Part evaluations to be done during trials.
Testing – Plan for testing parts to Drawing and Inspection Standard.
TQP documentation – Timing for each TQP task.
2. If awarded business, future schedule planning and changes shall be performed
through the Supplier Portal.
3. A schedule resubmission is required for each new TQP Approval or PCR.
4. The schedule shall be reviewed regularly in intervals designated by Tesla.
•
•
•
•
•
•
6.2.2 Inspection Standard
The Inspection Standard is a document that supports a part’s associated drawing(s) and
details significant part characteristics, their acceptance criteria and the method and
frequency by which they must be monitored and controlled by the supplier.
1. Suppliers are required to make Inspection Standards for all parts. Tesla retains the
official, signed document.
2. The Tesla format provided in BMS-0000259 - Supplier Quality Toolkit must be
used.
3. The part Inspection Standard, at a minimum, must define the following part
characteristics:
Datum Structure.
Dimension and Tolerance.
Performance.
Weight.
Material.
Appearance standards.
Function.
Color and/or Grain (if applicable).
Critical Items.
•
•
•
•
•
•
•
•
•
HARDCOPIES ARE UNCONTROLLED. Controlled Documents reside electronically. Individuals using an uncontrolled
copy are responsible for ensuring that they are using the latest revision of this document.
© Tesla Motors, Inc. | Proprietary and Confidential Business Information
Publication Date: 7/14/2016
27 of 47
BMS-0000051
Section 8
Supplier Handbook
Revision 06
References
AAR Supplier Presentation.
AIAG - Advanced Product Quality Planning (APQP) and Control Plan.
AIAG - Failure Mode & Effects Analysis (FMEA) Reference Manual.
AIAG - Measurement Systems Analysis (MSA) Reference Manual.
AIAG - Production Part Approval Process (PPAP).
AIAG - Statistical Process Control (SPC).
BMS-0000003 - Shipping Label Specification.
BMS-0000007 - Part Labeling Specification.
BMS-0000023 - Drawing Block and Notes Standard.
BMS-0000151 - Traceability Specifications.
BMS-0000259 - Supplier Quality Toolkit.
BMS-0000342 - Certificate of Compliance.
BMS-0000408 - Material Compliance Reporting.
CQI-09 - Heat Treat System Assessment.
CQI-11 - Special Process: Plating System Assessment.
CQI-12 - Coating System Assessment.
CQI-15 - Welding System Assessment.
CQI-17 - Special Process: Soldering System Assessment.
CQI-23 - Molding System Assessment.
Domestic Expandable Standards.
General Terms.
ISO 1043-1 - Plastics -- Symbols and Abbreviated Terms -- Part 1: Basic Polymers and their
Special Characteristics.
ISO 1043-2 - Plastics -- Symbols and Abbreviated Terms -- Part 2: Fillers and Reinforcing
Materials.
ISO 1043-3 - Plastics -- Symbols and Abbreviated Terms -- Part 3: Plasticizers.
ISO 1043-4 - Plastics -- Symbols and Abbreviated Terms -- Part 4: Flame Retardants.
ISO 11469 - Plastics -- Generic Identification and Marking of Plastic Products.
ISO 1629 - Rubber and Latices -- Nomenclature.
Overseas Expendable Standards.
Packaging Material and Equipment Codes.
TS-0003139 - Gauge and Check Fixture Standard.
TS-0003403 - Dimensional Data Transfer.
TS-0003413 - Measurement Systems Analysis Standard.
TS-0003552 - GRR.
TS-0003687 - Gauge and Check Fixture Buyoff Check Sheet.
TS-0003986 - MDSS.
HARDCOPIES ARE UNCONTROLLED. Controlled Documents reside electronically. Individuals using an uncontrolled
copy are responsible for ensuring that they are using the latest revision of this document.
© Tesla Motors, Inc. | Proprietary and Confidential Business Information
Publication Date: 7/14/2016
44 of 47
BMS-0000051
Section 9
Supplier Handbook
Revision 06
Revision History
Rev. No.
Date
Section
01
04/2011
Initial release
02
06/2011
Update content and formatting - R Chiu
03
04/2013
04
04/2014
05
10/2014
06
06/2016
Update to include and align with Supplier Quality Assurance
Manual BMS-0000258 and SQAM Workbook BMS-0000259
Update revision and name change of PSW to PPAP Approval
for form BMS-0000163
Added Sections:
5.9 - Conflict Minerals Sourcing
11.4 - Supplier Sort Marks
11.5 - Cost Recovery
– J. Hutchinson
Added “Tesla Motors Quality” definition in 4.1
Removed reference in 4.2 to specific section in BMS0000258
Removed all references to SQA, SQE, replaced with generic
“Quality”
Removed obsolete references.
Added section 11.6 Warranty
Added Section 13.4 Penalties for Mislabeling
Removed and moved details to BMS-0000258 from: section
6.3.8, section 6.3.18, section 7.2, section 8.1
Removed reference to supplier defined traceability in
section 8.3
-RChiu & JHutchinson
Added “Section” column.
Updated formatting, references and internal links.
Merged BMS-000051 rev. 05 and BMS-0000258 rev. 06 All
sections re-written or otherwise altered as result.
PPAP and APQP sections merged & altered under “Tesla
Qualification Process (TQP)”.
Added pt. 20, covering regulatory compliance.
Added to group audit requirements.
Previously BMS-0000051, sect. 5.8.
Added performance level descriptions.
Added to group and remove overlaps in ECO and PCR (sect.’s
17.0 & 20.0 respectively) from BMS-0000258.
Rev.
All
3.2.1
4.2
4.4
5.2
Description of Change
HARDCOPIES ARE UNCONTROLLED. Controlled Documents reside electronically. Individuals using an uncontrolled
copy are responsible for ensuring that they are using the latest revision of this document.
© Tesla Motors, Inc. | Proprietary and Confidential Business Information
Publication Date: 7/14/2016
45 of 47
BMS-0000051
Supplier Handbook
5.3
5.4
5.6
5.6.2
5.6.4
5.6.5
5.6.6
5.7
5.8
5.9
6.0
6.2.1
6.2.3
6.2.4
6.2.5
6.2.6
6.3.1
6.3.3
6.3.4
6.4.1
6.4.2
Revision 06
Previously BMS-0000258, sect. 8.0.
Now used as base for sections 6.2.4, 6.3.3 & 6.4.8.
Previously BMS-0000258, sect. 2.0 (Check fixtures).
Changed to reference Dimensional Standards.
Combines BMS-0000051, sect. 13 & BMS-0000258, sect.
16.0.
Supplier Portal submission requirements made separate
section 6.4.7.
Added ASN & EDI submission details from shipping dept.
Added ASN & EDI submission details from shipping dept.
New section from invoicing dept.
New section from homologation dept.
New section from homologation/materials dept.
IMDS, material marking and conflicting minerals reporting
moved to new document BMS-0000408.
Combines BMS-0000258 sect.’s 21.0, 22.0 and BMS-0000051
sect. 11.3.
Added reference to charge back policy in GTC’s.
Segregated. Overview here, submittable tasks under 6.5.
Combination of BMS-0000051 sect.’s 6.0 & 9.0 and BMS0000258 sect. 4.0.
Sections grouped under the four preparation stages and
aligned with Supplier Portal.
Added to cover supplier portal task submission.
Step 1 in new 3 part MSA methodology.
Added to cover supplier portal task submission.
Step 1 in new 3 part Control Plan methodology.
Added to cover supplier portal task submission.
Aligned with Engineering dept. and references BMS0000023.
Added to cover supplier portal task submission.
Added to cover supplier portal task submission.
Separated from BMS-0000258 sect. 8.0.
Separated from BMS-0000258 sect. 8.0.
Step 2 in new 3 part Control Plan methodology.
Step 2 in new 3 part MSA methodology.
Step 3 in new 3 part MSA methodology.
Replaces BMS-0000258 sect. 10.0 (PEP).
PEP Removed due to overlaps with Inspection Standard,
Control Plan and Process Flow Chart.
HARDCOPIES ARE UNCONTROLLED. Controlled Documents reside electronically. Individuals using an uncontrolled
copy are responsible for ensuring that they are using the latest revision of this document.
© Tesla Motors, Inc. | Proprietary and Confidential Business Information
Publication Date: 7/14/2016
46 of 47
BMS-0000051
Supplier Handbook
6.4.3
6.4.4
6.4.6
6.4.7
6.4.8
6.5.1
6.5.2
6.5.3
6.5.5
7.1
7.2
7.3
Revision 06
Extracted from BMS-0000258 sect. 13.2.
Extracted from BMS-0000258 sect. 11.0.
Symbols table moved to Appendix.
Cpk and Ppk requirements aligned with Engineering Dept.
Added Boundary Sample requests details.
Added to cover supplier portal task submission.
Revamped by Logistics and Shipping dept.’s.
Step 3 in new 3 part Control Plan methodology.
Previously BMS-0000258 sect. 18.0.
IMDS, material marking and conflicting minerals reporting
moved to new document BMS-0000408.
New section from homologation dept.
Combines BMS-0000051 sect. 8.0 & BMS-0000258 sect. 24.0
Details removed, references BMS-0000151.
Aligned with shipping and logistics dept.’s.
Previously BMS-0000258 sect. 19.0
Updated to suit TQP nomenclature and methodology.
Added to group all abbreviations.
Added to group all external contact details.
Aligned with Engineering Design dept.
[Pc] symbol to be used only for “Process Critical”.
- P. Baker, C. Austin & L.Gunderud
HARDCOPIES ARE UNCONTROLLED. Controlled Documents reside electronically. Individuals using an uncontrolled
copy are responsible for ensuring that they are using the latest revision of this document.
© Tesla Motors, Inc. | Proprietary and Confidential Business Information
Publication Date: 7/14/2016
47 of 47