T.L.E. 8 (HOUSEHOLD SERVICES) MODULE 1 Lesson 1 USE APPROPRIATE CLEANING TOOLS, EQUIPMENT, SUPPLIES, AND MATERIALS What is It Household Services refers to the management of household affairs in a proper way thus, making a domestic house clean and maintain its high standards of cleanliness and maintenance at commercial levels. It is also known as “house cleaning” or “housekeeping” which includes overall cleaning of the house like window cleaning, putting furniture at the right place, doing dishes, maintaining lawns, taking out all the trash from the house and making repairs to household appliances and so forth. There are two types of housekeeping: domestic housekeeping and institutional housekeeping. Domestic housekeeping refers to housekeeping maintenance in the house. This covers the kitchen, bedrooms, dinning, grounds, and areas surrounding the house. Institutional housekeeping refers to housekeeping maintenance for establishments like hotels, resorts, apartments etc. It covers the guest rooms, halls and corridors, offices, stairways, grounds and plants, public areas and restaurants. Standards of housekeeping includes cleanliness, sanitation, orderliness safety, eye appeal, client’s comfort, materials control and preventive maintenance. The importance of housekeeping is not just keeping a family’s house but also a hotel and other establishment a safe, clean, comfortable and inviting home. Thus, a thorough cleaned, well-maintained environment promotes a feeling of comfort and enjoyment and nobody worries about being exposed to unsanitary conditions. Furthermore, a formal education is not required but most household and hotels prefer their housekeeping staff to be at least a holder of high school diploma and has an NC (National Certificate) in Housekeeping to qualify for the job. Anyone who undergo training on housekeeping work may get a job and career opportunities in areas like hotels, resorts, tour and travel agencies, restaurants, lodges, guesthouse, etc. They can work as laundrymen, linen keeper, tailor, laundry master, executive housekeeper, associate housekeeping manager, etc. Thus, housekeeper needs also to possess certain qualities. He or she needs to have an “eye for detail”. While at work, they may come in close contact with the guests. This is why it is a must that they also have good interpersonal and communication skills. Housekeeping can be a very demanding job that requires one to be patient. A housekeeper is a person employed to manage such household and other domestic 1 staff. A housekeeping staff spends long hours on his feet, sweeping, mopping, dusting, vacuuming, and cleaning of premises. In addition to the cleaning task, a housekeeper also uses different types of cleaning tools, equipment, supplies, and materials in doing such tasks. Types And Uses Of Cleaning Tools, Equipment, Supplies, And Materials Today, cleaning is a very serious concern to have a well conducive environment for living. Our home, working places and the whole environment require serious treatment in order to give us clean atmosphere where we can easily live. For a thorough cleaning, the following cleaning tools, equipment, supplies and materials are to be used: A. Cleaning Tools. It is a handheld device created and designed in various colors, materials, mechanisms, shapes, sizes and styles to clean easily, effectively and efficiently. They are vital in cleaning and in accomplishing task. Cleaning Tools Picture/s Characteristic/Meaning/Use 1. Dusters made of soft cotton, flannel, or artificial feathers used for removing dust and for wiping various surfaces 2. Dustpans made of either plastic materials or metal, which must be cleaned after use before storage used to collect dust and dirt with a help of a broom made of thick, loosely woven cloth useful tool in wiping dirt and dust from the floor 3. Mop 2 may be made from man-made materials like plastic or from natural materials like the soft broom (walis tambo); made from tiger grass and the stick broom (walis ting-ting); made from spine of dried coconut leaves used in sweeping dirt and dust from the floor and other areas that needs cleaning 4. Brooms designed with different sizes and shapes 5. Brushes for specific cleaning purposes used for cleaning bidets and toilet bowl a. Toilet brush used for unclogging sink b. Sink brush used for cleaning sturdy dirt from floors and walls c. Scrub brush alternative for vacuum in cleaning d. Carpet hand brush e. Soft the carpet goes with the dust pan and is hand brush used to collect dust 3 a soft brush with long handles to clean hard to reach walls f. Long handle brush used to clean delicate surfaces g. Feather like lampshades, televisions, etc. brush used for holding water or detergent while cleaning 6. Buckets or Pails are available in plastic with lid, to hold gathered garbage and trash 7. Garbage Bins while cleaning used to hold small tools and chemicals whole cleaning 8.Caddy Basket used to gather water while cleaning window glasses 9. Squeegee used to squirt, spray or mist fluids in a dirty surfaces 10. Spray Bottle made of soft porous material, absorbs water and becoming soft 11. Sponge when wet used for wiping or cleaning impervious surfaces B. CLEANING EQUIPMENT. It refers to any of a large class of device used for cleaning. 4 Cleaning Equipment Picture/s Characteristic/Meaning/Use used in scrubbing, stripping, and polishing hard floor surfaces, vinyl, 1. Floor Scrubber and wood parquet, etc. Polisher used in removing dust and small pieces of debris from the floors, 2. Vacuum Cleaner upholstery, furnishings, walls, and ceilings used to clean the carpet and upholstery; it had been fitted with 3. Upholstery Steam an upholstery wand for maximum Cleaner reach when dealing with tight, hard-to-reach crevices of upholstery designed to remove soil from the surface with the help of water and 4. High Pressure steam subjected to high pressure; Washer water under pressure dislodges the dirt from the surface used for the deep cleaning and stain removal; the cleaning agents are simply mixed with hot water 5. Carpet Shampoo and detergents; the detergent is Machine injected on the carpet piles and extracted back by a wet vacuum built into the same machine Among all the cleaning equipment listed above, the most commonly used by a room attendant in cleaning are the vacuum cleaner and floor scrubber and polisher. 5 C. Cleaning Supplies/Materials. It refers to consumable items used in cleaning. Cleaning Supplies/Materials Pictures Characteristic/Meaning/Use a detergent in liquid form used for cleaning tools and 1. Liquid Detergent equipment known as “universal solvent” a liquid used for cleaning most of the tools and equipment 2. Water most common type of cleaning agent may be in the form of powder, liquid, gel or crystals a surfactant or a mixture of surfactants with “cleaning properties in diluted solutions that is also used in cleaning purposes” making it easy to wash it away 3. Cleaning Detergent an absorbent textile made from paper instead of cloth 4. Paper Towel used in drying hands, wiping windows, dusting and cleaning up spills used to remove the contaminants of any tool 5. Scrubbing Foam and equipment 6 a garment that covers the whole hand of a person 6. Gloves that performs household services What’s More Activity 1 - Matching Type Directions: Match the meaning in Column A with the terms in Column B. Write only the letter of your answer on your TLE Notebook. COLUMN A COLUMN B 1. It refers to housekeeping maintenance in the house. a. Institutional Housekeeping 2. It refers to housekeeping maintenance for establishments like hotels, resorts, apartments etc. b. Supplies/Materials c. Sink brush d. Household Services e. Housekeeper 3. It is also known as “house cleaning”. f. Tools 4. A person employed to manage such household and other domestic staff. g. Domestic Housekeeping 5. Any of a large class of device used for cleaning. 6. A handheld device used to clean easily, effectively and efficiently. 7. Known as “universal solvent”. h. Water i. Equipment j. Toilet brush k. Vacuum Cleaner and Floor Scrubber and Polisher 8. Used for unclogging sink. 9. Refers to consumable items used in cleaning. 10. The most commonly used by a room attendant in cleaning. 7 What’s More Activity 2 - Picture Gallery Directions: Identify the following tools, equipment, supplies and materials used in cleaning. Write your answer on your TLE Notebook. 1. 6. 2. 7. 3. 8. 4. 9. 5. 8