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BUSINESS COMMUNICATION LAB

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THAMMIREDDYGARI NIHARIKA
M.B.A 1ST YEAR ‘B’ SEC
SRI PADMAVATI MAHILA VISVAVIDYALAYAM
An Industry is a branch of
an economy that produces a closely-related set
of raw materials, goods, or services. For
example, one might refer to the wood
industry or to the insurance industry
 An industry is a group of companies that are
related based on their primary business
activities.
 The word industry is derived from latin word
industria

INDUSTRIES
LARGE SCALE
INDUSTRIES
EG:AIRLINES
INDUSTRY
MEDIUM SCALE
INDUSTRIES
EG:TEXTILES
INDUSTRTY
SMALL SCALE
INDUSTRIES
EG:PAPERBAG
INDUSTRY
A
company is a legal entity formed by a
group of individuals to engage in and operate
a business—commercial or industrial—
enterprise.
 The word ‘company’ is derived from the
Latin word Com Panis (Com means ‘With or
together’ and Panis means ‘Bread’), and it
originally referred to an association of
persons who took their meals together.
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 An
airline can be defined as a company that
offers regular services for transporting
passengers or goods via the air. These
companies are said to make up the airline
industry
 Examples :Air india,American airlines etc
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

The terms ‘airline industry’ and ‘aviation
industry’ are sometimes thought of as being
synonymous, but in reality, they have different
meanings. As stated, the airline industry refers to
companies that offer air transport services to paying
customers, whereas the aviation industry includes all
aviation-related businesses.
With this in mind, the airline industry can be classed
as just one sector of the wider aviation industry. In
addition to this sector, aviation companies would also
include businesses like aircraft manufacturers,
companies offering non-commercial flights,
aerospace companies, regulation authorities and
those involved with research.
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 The
Wright brothers, Orville
Wright and Wilbur Wright were American
aviation pioneers generally credited with
inventing, building, and flying the world's
first successful motor-operated airplane.
 They made the first controlled, sustained
flight of a powered, heavier-than-air aircraft
Orville (left) and Wilbur Wright in 1905
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 DELAG,
Deutsche LuftschiffahrtsAktiengesellschaft I was the world's first
airline. It was founded on 16 November 1909,
with government assistance, and operated
airships manufactured by The Zeppelin
Corporation. Its headquarters were in
Frankfurt.Germany
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 The
world's first commercial airline
 The first commercial flight shortened travel
time by more than 90 minutes.
 On Jan. 1, 1914, the world's first scheduled
passenger airline service took off from St.
Petersburg, FL and landed at its destination
in Tampa, FL, about 17 miles (27 kilometers)
away.
 The St. Petersburg-Tampa Airboat Line was a
short-lived endeavor — only four months —
but it paved the way for today's daily
transcontinental flights.
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
G.D.P: Gross domestic product (GDP) is the total
monetary or market value of all the finished
goods and services produced within a country’s
borders in a specific time period.
World’s airlines carry over 4 billion passengers a
year and nearly 61 million tonnes of vfreight.
 Providing these services creates 11.3 million
direct jobs and contributes $961.3 billions to
world’s G.D.P

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Indian aviation kicked off in 1932, with the
introduction of the first airline, Tata Air Services.
 In 1953, the Indian government nationalized the
aviation industry, taking control of all major
airlines. Some notable airlines were Deccan
Airways based in Hyderabad and Kalinga
Airlines based in Kolkata. Air India remained the
national carrier, flying multiple domestic and
international routes.
 This resulted in the eight major airlines being
merged into two airlines run by the government.
These two airlines were Air India and Indian
Airlines.

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 The
two government airlines were simplified
for efficiency. Indian Airlines operated
domestic flights in India and Air India focused
on international routes. This led to a
significant streamlining of operations,
allowing the government to manage these
airlines.
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 IndiGo
 Jet
airways
 Air india
 Spicejet
 Go Air
 Air asia
 Vistara
 Jet lite
 Trujet
 Air Costa
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 INDIA
is the 3rd largest country in the world
wide aviation sector after U.S.A and CHINA
 This sector in india currently contributes $72
billion
 India has 464 airports and airstrips of which
125 airports are owned by AIRPORT
AUTHORITY OF INDIA(AAI)
 They manages close to 78% of domestic
passenger traffic and 22% of international
passengers traffic
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 By
1994, India repealed all laws regulating
the formation of airlines and allowed the
introduction of scheduled private airlines.
This deregulation allowed for the formation
of new airlines such as Jet Airways and Modi
Luft. This laid the groundwork for the
current Indian aviation industry.
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 The
airline, founded by J.R.D Tata, started as
an airmail carrier within India after winning a
contract with Imperial Airways. The airline
flew its inaugural flight in October 1932,
flying from Karachi to Mumbai.
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 The
airline progressed from a small freight
airline to a commercial passenger airline. By
1938, the airline was renamed to Tata
Airlines and was flying domestic flights to a
number of destinations.
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 J.R.D
Tata was himself heavily involved in
the airline, he flew the airline's inaugural
flight in 1932 and was India's first licensed
pilot. Tata Airways also played a role in the
Second World War, carrying troops and
supplies for Britain during the war.
 In 1948 49% of the airline acquired by the
government of india
 In 29th july 1946 it became a public limited
company
 In 1953, the Indian government nationalized
the aviation industry, taking control of all
major airlines. This resulted in the eight
major airlines being merged into two airlines
run by the government. These two airlines
were Air India and Indian Airlines.
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 Finally
on 8th october 2021 Air India under
privatisation went into the hands of TATA
SONS
 YEAR OF ESTABLISHMENT-1932-1945
 TATA AIRLINES-1938
 AIR INDIA- 1947-2000(GOVERNMENT UNDER
CONTROL)
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 MISSION:
To provide a high quality
safe,convinent and efficient air travel
service that consistently meets our
customers need in a way the ensure out
probability and long term success
 VISION:To make air india the leader in
aviation and India’s brand ambassador to the
world
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 CHAIRMAN-MR.N.CHANDRASEKHARAN
 C.E.O-ILKER
AYCI
 DIRECTOR(FINANCE)-MR.VINOD HEJMADI
 DIRECTOR(PERSONNEL)-MRS.AMRITASHARAN
 DIRECTOR(COMMERCIAL)-MS.MEENAKSHI
MALIK
 DIRECTOR(OPERATIONS)-CAPT.R.S.SANDHU
 DIRECTOR-ALICEGEE VARGHESE VAIDYAN
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 Authorized
share capital:35000 crores
 Turnover of AIRINDIA:500 crores
 Total paid-up capital:35,665.22 crores
 Market share-8.8%
 AIR INDIA is solely owned by TATA SONS
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 Boeing
787 Dreamliner
 Boeing 777-200 LR
 Boeing 747-400
 Boeing 777-300 ER
 A320-214 CEO(SINGLE CONFIGURATION)
 A320-214 CEO(MIXED CONFIGURATION)
 A320-251 NEO
 AIRBUS A321
 AIRBUS 319(SINGLE CONFIGURATION)
 AIRBUS 319(MIXED CONFIGURATION)
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 The
main/base hub for airindia is mumbai
Chhatrapathi international terminal
 Fleet size is 123 Aircrafts
 Average Fleetsize is 10.26 years
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 It
has 12,085 employees
 It operates to 103 destinations with
international flights to 45 cities in 31
countries and domestic flights to 58 cities
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 Passenger
Handling
 Ramp Handling
 Cargo Handling & Warehousing
 Technical Assistance
 Diverted Flight Handling
 VVIP & Charter Handling
 Airport Handling Training & Development
 ULD Repair Facility
 Aircraft Recovery Assistance
 Engineering /Allied Services
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 Maharaja
Class
 Business Class
 First class
 Economy Class
 FLYING RETURNS is one of the exclusive
programs in air india. It gives you reward
points and membership.we can use the
points and redeem at the time of next
booking
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 Jet
Airways
 IndiGO Airlines
 Vistara
 Emirates
 Singapore Airlines
 British Airways
 Qatar Airways
 Qantas Airways
 Malayasia Airways
 American airlines
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







Preferred International Airline award for travel and hospitality
from Awaz Consumer Awards 2006
Best International West Bound Airline out of India for three
successive years by Galileo Express TravelWorld Award
Best Corporate Social Responsibility Initiative. by Galileo
Express TravelWorld Award
Best Short-Haul International Airline by Galileo Express
TravelWorld Award 2008
The Mercury Award for the years 1994 and 2003, from the
International Flight Catering Association, for finest in-flight
catering services.
Amity Corporate Excellence Award instituted by the Amity
International Business School, Noida, Uttar Pradesh to honour
Corporates with distinct vision, innovation, competitiveness and
sustenance.
Reader’s Digest Trusted Brand Award
Dun and Bradstreet Award(D&B)- first in terms of revenue out of
the top airline companies out of India
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








Best South Asian Airline award by readers of TTG Asia, TTG
China, TTG Mice and TTG-BT Mice China, all renowned Mice and
business travel publications.
Cargo Airline of the Year at the 26th Cargo Airline of the Year
Awards
The airline entered the Guinness Book of World Records for the
most people evacuated by a civil airliner. Over 111,000 people
were evacuated from Amman to Mumbai – a distance of 4,117
km, by operating 488 flights in association with Indian, from 13
August to 11 October 1990 – lasting 59 days. The operation was
carried out during Persian Gulf War in 1990 to evacuate Indian
expatriates from Kuwait and Iraq.
The Montreal Protocol Public Awareness Award was awarded to
Air India by the United Nations for environmental protection,
especially in the ozone layer.
World's first all-jet airline- June 1962
World's largest operator of Airbus A310-300
Air India's security department became the first aviation security
organisation in the world to acquire ISO 9002 certification (31
January 2001).
Air India's Department of Engineering has obtained the ISO 9002
for its Engineering facilities for meeting international standards.
Fifth airline in the world to receive the Boeing 787
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 The
airline entered the Guinness Book of
World Records for the most people evacuated
by civil airliner. Over 111,000 people were
evacuated from Amman to Mumbai
 A distance of 4,117 kilometres (2,558 mi), by
operating 488 flights from 13 August to 11
October 1990 – lasting 59 days.
 The operation was carried out during Persian
Gulf War to evacuate Indian
expatriates from Kuwait and Iraq
 The event was later featured in the
film Airlift.
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India ranks in 3rd position in the world aviation
industry after U.S.A and china
 In world airlines started in the year 1914
 In India it started in the year 1932 TATA AIRLINES
has started with the collaboration of IMPERIAL
AIRWAYS
 It was taken completely went into government
undertaking post independence
 AirIndia is 27th member of star allaince
by merging with indian airlines it is a failure
merger
 It again joined its mother association in 8th
october 2021

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