DIGITAL
INSURANCE
Digital Insurance Conference MENA 2022
November 15-16th | Dubai, UAE
AGENDA - DAY ONE
0800
Registration & Morning Tea
0850
Welcome & Chairman’s Opening Address
Dr. Bassel Hindawi, CEO, DIFC Insurance Association
Session 1: Digital First, Digital Now
0900
Panelists
Mr. Sreedhar Suragouni , CIO, Oman Insurance
Mr. Martin Sebastian, CIO, Dar Al Takaful PJSC
Mr. Aftab Hasan, Secretary General, IBG
Digital Trends and the Future of Insurance in MENA
Session 2: Prioritize AI and Automation
Mr. Chakib Abouzaid, Secretary General, General Arab
Insurance Federation (GAIF)
0930
Chain
Reality
Kept for Special Guest Speaker
1510
and Automation Solutions
Mr. Stefano Nalin, Executive Vice President Business
Open for Registration
1030
Networking Coffee Break
1100
Overview of MENA InsurTech Landscape
Mr. Lars Gehrmann, Group Chief Digital Officer, Qatar
1540
Mr. Anas Mistareehi, COO, AWNIC
1610
Networking Coffee Break
Session 3: The Power of Data& Analytics
Digital Innovation in North Africa’s Insurance Industry
Mr. Alaa El Zoheiry, President, Federation Of Afro Asian
1640
The Journey from Slow-moving Incumbent Insurer to
Nimble, Digital First Insurer
1710
Mr. Martin Rueegg, Regional Chief Executive Officer,
National Health Insurance Company – Daman
Open for Registration
1300
Luncheon
1400
Panel Discussion: the Rise of Insurance Digitalization
in MENA- Trends, Strategies and Growth
What are the new digital trends sweeping through insurance
industry in MENA?
How to develop strategies to accelerate the digital insurance
shift in MENA in the digital age and pandemic new reality?
What new opportunities digitalization will bring to insurance
industry in MENA?
What are the challenges in the process of adopting digital
technologies and business models?
How to drive future new growth in MENA insurance industry
with digital-first and customer centric approach?
Data, Analytics and Hyper-personalization in
Insurance
Mr. Frederik Bisbjerg, SVP, Digital Transformation & Innovation,
Evolving with Digital Customers in Insurance
To Build a Data and Digital Enabled Insurer
Mr. Javier Casedas, Chief Information Officer, GIG Gulf
Insurers & Reinsurers
1230
Intelligent Technologies to Create Instant Insurance
Experience
Insurance Group
1200
To Build Seamless Insurance Processes with AI, RPA
Digital Innovation to Fuel Future Growth in Insurance
Development, Abu Dhabi National Insurance Company
1130
Utilize AI and Automation across Insurance Value
Accelerate the Digital Shift in Insurance in the New
Kept for Special Guest Speaker
1000
1440
RSA Middle East
1740
Leverage the Real Potential of Advanced Data
Models in Insurance
Mr. Varghese Skariah, Regional Head of Data,
RSA Middle East
1810
Chairman’s Closing Remarks & the End of Day 1
Conference
Digital Insurance Conference MENA 2022
November 15-16th | Dubai, UAE
AGENDA - DAY TWO
0800
Registration & Morning Tea
0850
Welcome & Chairman’s Opening Address
Session 4: Reimagine Insurance with InsurTech
0900
Reimagine Insurance with Digital Technologies
Session 5: Innovate for Happy Customers
1400
A Journey to a Successful Digital Transformation
Mr. Mohamed Seghir, CEO, HAYAH Insurance Company
Dr. Goetz Friedrich Kuras, Chief Executive Officer,
MEDGULF
1430
0930
Digital Transformation in Health Insurance
Engagement with Insurers
Mr. Ian McClure, Chief Information Officer, Cigna Middle
Open for Registration
Use Data to Understand Customers to Tailor
East and Africa
1000 Low Code Omnichannel Implementation Case Study
Mr. Paul McLeod, Chief Operation Officer, Emirates
1500
Products and Services
Open for Registration
1530
1030
Networking Coffee Break
1100
Using AI to Accelerate Insurance Claims and Operations
Building Seamless Digital Insurance Experiences
Ms. Caroline Bertrand, Chief Marketing, Digital&
Insurance Co.
Customer Experience Officer, GIG Gulf
1600
Networking Coffee Break
Session 6: Open Insurance and Ecosystem
Open for Registration
1630
1130
Digital Health Management to Improve Customer
Build Open Insurance Platform to Expand Digital
What Insurance in the Middle East will Look Like
Insurance Ecosystem
in 2030
Open for Registration
Mr. Walid Daniel Dib, Chief Executive Officer, Hala
Insurance
1200
1300
The Rise of Embedded Insurance in MENA and How
It will Change the Game
and Digital Ecosystem
Open for Registration
Open for Registration
1230
1700
Migrating to Cloud to Build Connected Insurance
1730
Developing Holistic Approaches to Security
Case Study – Measurable Fraud Analytics
Management across the Entire Digital Insurance
Mr. Manoj Mishra, Chief Manager, Business
Ecosystem
Intelligence and Data Science, Union Insurance
Mr. Abdullah Faisal Biary, Chief Information Security
Officer, United Cooperative Assurance
Luncheon
1800
Chairman’s Closing Remarks & the End of Day 2
Conference