Republic of the Philippines Province of Batangas CITY OF TANAUAN TANAUAN CITY COLLEGE TANAUAN City of Colors E-mail: tanauancitycollege@gmail.com Tel. No.: (043) 702 – 6979; (043) 706 – 6961; (043) 706 URL: https://www.facebook.com/pages/Tanauan-City-College/554034167997845 - 3934 Bachelor of Science in Business Administration – Major in Marketing Management CGT-TCC-F59 VISION In 2030, the Tanauan City College will be globally competitive self-sustaining technological-vocational college of the Constituents of Tanauan, Batangas which produces Filipino professionals who are patriotic and nationalistic in character, productively contributing to society, highly skilled and technology driven. MISSION In implementing its vision, the TCC endeavors: 1. To provide relevant educational opportunities geared towards local and global demands of an emerging agro-industrial and industrial-tourist-commercial community at reasonable price for constituents of Tanauan, Batangas and its adjacent Municipalities and Cities in Luzon; 2. To provide quality education through excellence in training and instruction in technology and sciences, and excellence in languages, humanities and the arts; 3. To provide advanced studies, applied research and extension services ,a and experimentation in the field of agro-business, commerce and tourism, technology, and social sciences; and 4. Finally, its aims to model the patriotism and nationalism of its visionary leaders in Philippine History: Apolinario M. Mabini and Jose Laurel. CORE VALUES P – I – V – O – T – Professionalism Integrity Value for Excellence Open for Innovation Teamwork CGT-TCC-F59 Page 2 of 8 Tanauan City College I. COURSE IDENTIFICATION Course Title MARKETING MANAGEMENT Course Code MKMA03 3 units 3 hours Lecture Course Credit Hours per Week Course PreRequisite BAEL01 Course Co-Requisite None Curriculum: BSBA 2022 Curriculum Semester First Semester, Third Year Level The course is an introduction to the language and issues of marketing with an emphasis on learning to develop responsive marketing strategies that meet customer needs. The course focuses on basic marketing concepts, the role of marketing in the organization, and the role of marketing in society. Topics Course Description include market segmentation, product development, promotion, distribution, and pricing. At the completion of the program, the students should be able to: (SO1) assume supervisory or managerial responsibilities within the organization; (SO2) pursue graduate studies in business and management; (SO3) manage a business; Student Outcomes (SOs) (SO4) analyze the business environment and strategic direction; Addressed by the Course (SO5) prepare operational plans ; (SO6) innovate business ideas based on emerging industries; (SO7) manage a strategic business unit for economic sustainability A student enrolled in this course should be able to meet the following performance indicators: (PI1) Described the stages of the product life cycle and how marketing strategies change during the product life cycle. (PI2) Applied the principles of market segmentation to example scenarios; Performance Indicators (PI3) Developed an integrated marketing plan using the marketing mix; (PI4) Developed a new product then identify the target market then formulate a competitive advantage, pricing strategy of the product and apply marketing strategies. At the end of this course, students should be able to: Course Intended Learning Outcomes (CILO) Module Subject Matter / Topics BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION Academic Year 2022 – 2023 (CILO1) analyze the role of marketing within the firm and society; (CILO2) expose you to the two parts of a marketing strategy: the target market and the marketing mix; (CILO3) study the four basic variables in the marketing mix: product, promotion, price, and distribution; (CILO4) exercise analytical, communication, and presentation skills (through use of technological aids, such as Microsoft Word, PowerPoint, and the Internet) – the basic tools of marketing. Teaching-learning 3. Activities (TLA) Course Code: MKMA03 Course Title : Marketing Management Rev. No. Date Revised : July 2022 Time Frame Hours Learning Outcomes Assessment/Evaluation Weeks Prepared by: Checked by: Faculty . Dean/Program Head Approved by: VPAA CGT-TCC-F59 Page 3 of 8 Tanauan City College INTRODUCTION Discussion of the following: 1. Course Syllabus 2. Grading System 3. Classroom Rules and Policies 4. Vision and Mission of the institution Module 1: Marketing and Its Environment 1. What is Marketing? 2. Understanding the Marketplace and Custom 3. Designing a Customer Value–Driven Marketing Strategy and Plan 4. Managing Customer Relationships and Capturing Customer Value 5. The Changing Marketing Landscape 6. The Microenvironment and Macro environment 7. The Demographic and Economic Environments 8. The Natural and Technological Environments 9. The Political–Social and Cultural Environments 10. Responding to the Marketing Environment Methods Discussion Resources Student Manual Syllabus Module 2: Consumer and Business Markets and Their Behavior 1. Model of Consumer Behavior 2. Characteristics Affecting Consumer Behavior 3. Buying Decision Behavior and the Buyer Decision Process 4. The Buyer Decision Process for New Methods • Modular Blended • Face-to-face Lecture and Discussion • Collaborative Learning • Case / Subject Study • Multi Media Instruction Resources BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION Academic Year 2022 – 2023 Methods • Modular Blended • Face-to-face Lecture and Discussion • Collaborative Learning • Case / Subject Study • Multi Media Instruction Resources • LMS • Printed Modules • Online or offline activities • Syllabus • Courseware • Video sharing site Course Code: MKMA03 Course Title : Marketing Management Rev. No. Date Revised : July 2022 1 hr 5 hrs 6 hrs Week 1 Weeks 1-2 Weeks 3-4 At the end of the period, the students should be able to: 1. identify the topic contents of the course; 2. understand the course’ grading system; 3. apply and follow the classroom rules and policies; 4. understand the Vision and Mission of the institution At the end of the period, the students should be able to: 1. define marketing and outline the steps in the marketing process; 2. explain the importance of the marketplace and customers and identify the 5 core marketplace concept; 3. identify the key elements of a customer value–driven marketing strategy; 4. discuss customer relationship management and identify strategies for creating value for customers; 5. describe the major trends and forces that are changing the marketing landscape in this age of relationships; 6. describe the environmental forces that affect the company’s ability to serve its customers; 7. explain how changes in the demographic and economic environments affect marketing decisions; 8. identify the major trends in the firm’s natural and technological environments; 9. explain the key changes in the political and cultural environments; 10. discuss how companies can react to the marketing environment. At the end of the period, the students should be able to: 1. define the consumer market and construct a simple model of consumer buyer behavior; 2. name the four major factors that influence consumer buyer behavior; 3. list and define the major types of buying decision behavior and the stages in the buyer decision process; 4. describe the adoption and diffusion process for new Prepared by: Checked by: Faculty . Dean/Program Head • Gauged Online or offline Assignment, Independent Project or Presentation (Rubric) • Passed at least 75% of Quiz or Major Examination • Self-assessment Instrument • Learning Journals • Formative and Summative • Gauged Online or offline Assignment, Independent Project or Presentation (Rubric) • Passed at least 75% of Quiz or Major Examination • Self-assessment Instrument • Learning Journals Approved by: VPAA CGT-TCC-F59 Page 4 of 8 Tanauan City College Products 5. Business Markets 6. Business Buyer Behavior 7. The Business Buyer Decision Process 8. Engaging Business Buyers with Digital and Social Marketing 9. Institutional and Government Markets • LMS • Printed Modules • Online or offline activities • Syllabus • Courseware • Video sharing site Module 3: Creating Competitive Advantage and Value for Target Customers 1. Competitor Analysis 2. Competitive Strategies 3. Balancing Customer and Competitor Orientations 4. Marketing Strategy 5. Market Segmentation 6. Market Targeting 7. Differentiation and Positioning Methods • Modular Blended • Face-to-face Lecture and Discussion • Collaborative Learning • Case / Subject Study • Multi Media Instruction Resources • LMS • Printed Modules • Online or offline activities • Syllabus • Courseware • Video sharing site Module 4: Products, Services, and Brands and the Development of New Products and Managing the Product Life Cycle 1. What Is a Product? 2. Product and Service Decisions 3. Services Marketing 4. Branding Strategy: Building Strong Methods • Modular Blended • Face-to-face Lecture and Discussion • Collaborative Learning • Case / Subject Study • Multi Media Instruction Resources BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION Academic Year 2022 – 2023 Course Code: MKMA03 Course Title : Marketing Management Rev. No. Date Revised : July 2022 6 hrs 6 hrs Weeks 5–6 Weeks 7-8 products; 5. define the business market and explain how business markets differ from consumer markets; 6. identify the major factors that influence business buyer behavior; 7. list and define the steps in the business buying decision process; 8. discuss how new information technologies have changed business-to-business marketing; 9. compare the institutional and government markets and explain how their buyers make their buying decisions. At the end of the period, the students should be able to: 1. discuss the need to understand competitors as well as customers through competitor analysis; 2. explain the fundamentals of competitive marketing strategies based on creating value for customers; 3. illustrate the need for balancing customer and competitor orientations in becoming a truly marketcentered organization; 4. define the major steps in designing a customer value– driven marketing strategy; 5. list and discuss the major bases for segmenting consumer and business markets; 6. explain how companies identify attractive market segments and choose a market-targeting strategy; 7. discuss how companies differentiate and position their products for maximum competitive advantage. At the end of the period, the students should be able to: 1. define product and describe the major classifications of products and services; 2. describe the decisions companies make regarding their individual products and services, product lines, and product mixes; 3. identify the four characteristics that affect the marketing of services and the additional marketing Prepared by: Checked by: Faculty . Dean/Program Head • Formative and Summative • Gauged Online or offline Assignment, Independent Project or Presentation (Rubric) • Passed at least 75% of Quiz or Major Examination • Self-assessment Instrument • Learning Journals • Formative and Summative • Gauged Online or offline Assignment, Independent Project or Presentation (Rubric) • Passed at least 75% of Quiz or Major Examination • Self-assessment Instrument Approved by: VPAA CGT-TCC-F59 Page 5 of 8 Tanauan City College Brands 5. New Product Development Strategy 6. The New Product Development Process 7. Product Life-Cycle Strategies 8. Additional Product and Service Considerations • LMS • Printed Modules • Online or offline activities • Syllabus • Courseware • Video sharing site considerations that services require; 4. discuss branding strategy—the decisions companies make in building and managing their brands; 5. explain how companies find and develop new product ideas; 6. list and define the steps in the new product development process; 7. describe the stages of the product life cycle and how marketing strategies change during a product’s life cycle; 8. discuss two additional product issues: Socially responsible product decisions and international product and services marketing; 9. create and present innovations to products in the locality. • Learning Journals • Formative and Summative MIDTERM ASSESSMENT (Week 9) Module 5: Pricing and Pricing Strategies 1. What is Price? 2. Major Pricing Strategies 3. New Product Pricing Strategies 4. Product Mix Pricing Strategies 5. Price Adjustment Strategies 6. Price Changes Module 6: Marketing Channels 1. Channel Behavior and Organization 2. Channel Design Decisions 3. Channel Management Decisions BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION Academic Year 2022 – 2023 Methods • Modular Blended • Face-to-face Lecture and Discussion • Collaborative Learning • Case / Subject Study • Multi Media Instruction Resources • LMS • Printed Modules • Online or offline activities • Syllabus • Courseware • Video sharing site Methods • Modular Blended • Face-to-face Lecture and Discussion Course Code: MKMA03 Course Title : Marketing Management Rev. No. Date Revised : July 2022 6 hrs 6 hrs Weeks 10 – 11 Weeks At the end of the period, the students should be able to: 1. discuss the importance of pricing in today’s fastchanging environment; 2. identify the three major pricing strategies and discuss the importance of understanding; customer-value perceptions when setting prices; 3. describe the strategies for pricing new products; 4. explain how companies find a set of prices that maximizes the profits from the total product mix; 5. discuss how companies adjust their prices taking account different types of customers & situations. • Gauged Online or offline Assignment, Independent Project or Presentation (Rubric) • Passed at least 75% of Quiz or Major Examination • Self-assessment Instrument • Learning Journals • Formative and Summative At the end of the period, the students should be able to: 1. discuss how channel members interact and how they organize to perform the work of the channel; 2. identify the major channel alternatives open to a • Gauged Online or offline Assignment, Independent Project or Presentation (Rubric) Prepared by: Checked by: Faculty . Dean/Program Head Approved by: VPAA CGT-TCC-F59 Page 6 of 8 Tanauan City College 4. Marketing Logistics and Supply Chain Management 5. Retailing 6. Retailer Marketing Decisions 7. Retailing Trends and Developments 8. Wholesaling • Collaborative Learning • Case / Subject Study • Multi Media Instruction Resources • LMS • Printed Modules • Online or offline activities • Syllabus • Courseware • Video sharing site Module 7: Engaging Consumers and Communicating Customer Value including Advertising and Public Relations 1. The Promotion Mix 2. Integrated Marketing Communications 3. Developing Effective Marketing Communication 4. Setting the Total Promotion Budget and Mix 5. Advertising 6. Major Advertising Decisions 7. Public Relations 8. Major Public Relations Tools Methods • Modular Blended • Face-to-face Lecture and Discussion • Collaborative Learning • Case / Subject Study • Multi Media Instruction Resources • LMS • Printed Modules • Online or offline activities • Syllabus • Courseware • Video sharing site Module 8: Personal Selling, Sales Promotion, Direct, Online, Social Media, and Mobile Marketing 1. Personal Selling 2. The Personal Selling Process 3. Sales Promotion 4. Direct and Digital Marketing Methods • Modular Blended • Face-to-face Lecture and Discussion • Collaborative Learning • Case / Subject Study • Multi Media Instruction BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION Academic Year 2022 – 2023 Course Code: MKMA03 Course Title : Marketing Management Rev. No. Date Revised : July 2022 12 – 13 6 hrs 6 hrs Weeks 14 – 15 Weeks 16 – 17 company; 3. explain how companies select, motivate, and evaluate channel members; 4. discuss the nature and importance of marketing logistics and integrated supply chain management; 5. explain the role of retailers in the distribution channel and describe the major types of retailers; 6. describe the major retailer marketing decisions; 7. discuss the major trends and developments in retailing; 8. explain the major types of wholesalers and their marketing decisions. At the end of the period, the students should be able to: 1. define the five promotion mix tools for communicating customer value; 2. discuss the changing communications landscape and the need for integrated marketing communications.; 3. outline the communication process & the steps in developing effective marketing communications; 4. explain the methods for setting the promotion budget and factors affecting design of the promotion mix; 5. define the role of advertising in the promotion mix; 6. describe the major decisions involved in developing an advertising program; 7. define the role of public relations in the promotion mix; 8. explain how companies use pr to communicate with their publics. At the end of the period, the students should be able to: 1. discuss the role of a company’s salespeople in creating value for customers and customer relationships; 2. discuss the personal selling process, distinguishing between transaction-oriented & relationship marketing; Prepared by: Checked by: Faculty . Dean/Program Head • Passed at least 75% of Quiz or Major Examination • Self-assessment Instrument • Learning Journals • Formative and Summative • Gauged Online or offline Assignment, Independent Project or Presentation (Rubric) • Passed at least 75% of Quiz or Major Examination • Self-assessment Instrument • Learning Journals • Formative and Summative • Gauged Online or offline Assignment, Independent Project or Presentation (Rubric) • Passed at least 75% of Quiz or Major Examination Approved by: VPAA CGT-TCC-F59 Page 7 of 8 Tanauan City College 5. Forms of Direct and Digital Marketing 6. Social Media and Mobile Marketing 7. Traditional Direct Marketing Forms Resources • LMS • Printed Modules • Online or offline activities • Syllabus • Courseware • Video sharing site 3. explain how sales promotion campaigns are developed and implemented; 4. define direct and digital marketing and discuss their rapid growth and benefits to customers and companies; 5. identify and discuss the major forms of direct and digital marketing; 6. discuss how companies use social media and mobile marketing to engage consumers; 7. identify and discuss the traditional direct marketing forms. • Self-assessment Instrument • Learning Journals • Formative and Summative FINAL ASSESSMENT (Week 18) II. TEXTBOOK(S) AND REFERENCES Textbook(s) 1. Principles of Marketing by Philip Kotler and Gary Armstrong, 17th Edition Other Reference(s) III. COURSE REQUIREMENTS: Written Works (WW) Quality Documentation of Projects Quizzes Homeworks Performance Task (PT) Creation of Machine Problems Prompt Submission of Projects and other Requirements Recitation/ Seatworks/ Boardworks Term Assessments (TA) Middle Term Assessments (MT) Final Term Assessments (FT) IV. GRADING SYSTEM: Term Grade (TG) TG = ( WW * 20%) + (PT * 60%) + (TA * 20%) The TERM GRADE (TG) is determined using the Transmutation Table (Based 60), to get the Initial Term Grade equivalent transmuted grade that will reflect in the Report of Grades. Semester Grade (SG) SG = (MT * 40%) + (FT * 60%) See Student’s Manual IV. CLASSROOM POLICIES: BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION Academic Year 2022 – 2023 Course Code: MKMA03 Course Title : Marketing Management Rev. No. Date Revised : July 2022 Prepared by: Checked by: Faculty . Dean/Program Head Approved by: VPAA CGT-TCC-F59 Page 8 of 8 Tanauan City College BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION Academic Year 2022 – 2023 Course Code: MKMA03 Course Title : Marketing Management Rev. No. Date Revised : July 2022 Prepared by: Checked by: Faculty . Dean/Program Head Approved by: VPAA