Denise L Duncan Dr Glenda Weinert BUS 137 YD1 August 19, 2015 1. Chapter 1 Innovative Management for a Changing World How do you feel about having management responsibilities in today’s world, characterized by uncertainty, ambiguity, and sudden changes or threats from the environment? I feel excitement and fear when I think of being in a management position. I feel security when I think of the principles I believe in, knowing they are applicable in all situations. There are many examples nationally and internationally of management evolution throughout the years. Goodwill Industries International, Inc., is a company that began with a plan to help people, and continues to move forward with their management teams to keep their original Mission Statement very much alive; “Goodwill® strives to enhance the dignity and quality of life of individuals and families by helping people reach their full potential through education, skills training and the power of work.” I do believe that standing strong on the solid foundation of principles, and keeping focus on the people’s needs and wants, the adaptability required to be a manager will form its own conclusion to adversities. Goodwill has become an international company due to its ability to listen to what the people and their communities are saying. Describe some skills and qualities that are important to mangers working in these conditions. Life happens, and this quality is in itself the most important thing for people to accept on a daily basis. Being accepting of things does not mean there is an approval or disapproval, it just means there is acceptance to the circumstance or situation. Being open to ask the question “How can we learn from this?” sounds very simple, yet often packs a mighty punch in the beginnings of a solution. Adaptability is a noun that involves flexibility to circumstances that have changed, and the world is an ever-changing place. To integrate the solidity of solid principles in all matters is something people come to trust in a person, and therefore, the company they represent. 1 This study source was downloaded by 100000768263725 from CourseHero.com on 06-12-2022 19:21:21 GMT -05:00 https://www.coursehero.com/file/12128712/Duncan-Denise-CH1-Innovative-Management/ Keeping pace with the forever changing and continued updating of the technologies available today is essential. Being creative in the technological world, especially in how this can improve the life of the customer, is a way to stay competitive in like markets. Bringing the requests of the clients into a living solution is a fine example of listening to what is being said. Insight is quite beneficial. Interestingly, Henry Ford was known for a comment he made when asked if he believed in asking customers what they want – Ford replied: “If I had asked them what they had wanted, they would have said a faster horse.” 3. Jeff Immelt of GE said that the most valuable thing he learned in business school was that “there are 24 hours in a day, and you can use all of them.” Do you agree or disagree? Yes, I do agree that every hour of the day can be assigned a ‘use’ if a person found this to benefit productivity. Sleep would definitely be assigned the correct amount of hours to aid in productivity of the other assigned hours and goals. It is very normal for a person with autism to have a schedule of events for the day, and yes, some have the entire 24 hours mapped out. IT can be very helpful for the person that needs this type of structure. What are some of the advantages of this approach to being a manager? Having a solid structure with which to work can be a good foundation. It seems that most people find security and comfort in knowing what is expected of them, and knowing what to expect of others and their leaders. When there is a time element placed on a job, it can provide an element of focus to the people involved in the project. People like to accomplish goals that have been set, which can lead to self-satisfaction, and possible praise from outside sources. What are some of the drawbacks? There would not appear to not be any freedom in a forced, tight schedule. Would someone really want to be on call at all hours of the day or night? Would someone really want their life completely dictated by a schedule? Having free time may be what is needed in order to be motivated when the agenda for the day is presented. Ethical Dilemma Can management go the other way? 2 This study source was downloaded by 100000768263725 from CourseHero.com on 06-12-2022 19:21:21 GMT -05:00 https://www.coursehero.com/file/12128712/Duncan-Denise-CH1-Innovative-Management/ Meeting with Jacobs and the employee separately to resolve the current issue of harassment would be a great validation to the employee, and an “enough is enough” statement to Jacobs. To begin work with Barton and the senior management team would be an ideal way of getting the ball rolling across the board without putting a focus on any one person. Having a written company policy for management and employees in place will set the standard for all personnel. 3 This study source was downloaded by 100000768263725 from CourseHero.com on 06-12-2022 19:21:21 GMT -05:00 https://www.coursehero.com/file/12128712/Duncan-Denise-CH1-Innovative-Management/ Powered by TCPDF (www.tcpdf.org)
