Marketing in a changing world • • • • Ahmed Ali Enass Alleathy Hisham Eltohamy Noha Tarek • Presented • Dr to Ahmed Eltagy Who made the first truly wireless earbuds/ earphones? The first truly wireless earphones were made by a Japanese company named Onkyo in 2015. They made their first pair and launched it in September 2015; they called it “Onkyo W800BT”. Onkyo wireless earphones went out and laid down a precedent and pioneered in this category of a product that had significant possibilities of being accepted by the consumers. Wireless headphones market Summary • • • Apple accounted for 26 percent of wireless headphone e-commerce revenue since the AirPods' release Apple sold in the last holiday quarter of 2021 90 million pairs of Airpods; out of the 90 million, 27 million its newest version were sold. AirPods have become a $20 billion annual business Apple market Summary • • • • • Apple is popularly known as an innovator in the personal computer and electronics market. Apple experiences great competition from its rivals; the company capitalizes on its core competencies to stay ahead of its competitors. Apple designs and develops its operating system and hardware, unlike its competitors, including Samsung and Motorola, who use Google’s operating system known as Android. Apple offers its customers several products, including mobile phones, portable computers, and peripheral devices. The list of products are as follows: iPhone, Ipad Mac, Apple Tv, Apple Watch, iPod Touch & Airpods AirPods Become One of Apple’s Most Important Products Market Needs • Apple provides its users with a wide range of products to satisfy its customer’s technological needs. Quality • Apple products are expensive, so customers deserve value for their money. However, no one is willing to spend so much on a product that is not durable Well-thought-out designs • To Stay Relevant In The Technology Market, Product Design Must Be Taken Into Critical Consideration. Apple’s Well-thought-out Designs Is A Reason Why The Company Is A Serious Threat To Its Competitors. Apple’s Innovative Team Has Helped The Company Stay Relevant Over The Years By Setting Trends In The Technology Market. Customer Service • Outstanding Service Is One Way To Increase Or Maintain Market Share In The Technology Market. In addition, the Use Of After-sales Service And Customer Care Can Be Used To Build A Loyal Customer Base. Apple Reinvents The Wireless Headphone With Airpods • Reinvent How We Listen To Music, Make Phone Calls, Enjoy TV Shows And Movies, Play Games And Interact With Siri, Providing A Wireless Audio Experience Not Possible Before • It's Not About Being First, But Getting It Right • AirPods would essentially transform the wireless earbud market as we knew it. • Other Wireless Earbuds Don't Have That Same Kind Of Integration That AirPods Has • Unlike With The Usual Headphones Where Pairing Them With Your Phone Via Bluetooth Is A Hassle, Apple Has Found A Way To Make Bluetooth Pairing Pain-free • Battery Life Target Markets Since Apple products are high-end products, customers of the company’s products are usually financially strong and willing to pay more for user experience. The following are a list of Apple’s target market: • • • • Middle and upper-income consumers (Usually consumers with a high purchasing power) Customers who enjoy using technology. These include people who take delight in capturing moments. Students Professionals in media and designs Airpods are not gender restricted, both males and females utilize these products. Airpods are premium-priced, only the middle and upper class can afford to purchase these products. Ages don’t seem to get too high based on them not having any past experiences with Apple products Users of Apple products are willing to spend huge amounts of money just to maintain a certain class in society Behavioral Factors They use advertising to provide product knowledge to the customers and to improve their response rate Apple AirPods Positioning • • • Apple introduced AirPods as a $159 solution to a problem many iPhone users never thought they had: wired headphones. By accelerating the transition away from wired headphones Apple is convinced that the user experience found with mobile devices will be improved. While AirPods are designed to handle most of the tasks currently given to wired EarPods, a look inside shows that Apple aims to do much more with the device. Creating a market for product that was never there AirPods perceptual Map Marketing Mix 1-Product Brand Apple bets on a wireless world by bringing the AirPods, a wireless headset that connects to the iPhone via Bluetooth. Features Siri (You can use the Siri service without having to move your phone, you can make calls, ask about the weather, or anything else you like.), Find Your AirPods If You Lose Them, Share Music And Phone Calls With A Friend; you can charge your phone while listening to music. Benefits There is no difficulty for the user. Everything is straightforward, both to connect on a device and to switch from an iPhone to an iPad and vice versa. In addition, the battery life is perfect. The AirPods box is loaded so that you can use the headphones for more than 24 hours away from the jacks. Quality High quality of sound and high quality of the product's components are all of the last generations. Marketing Mix 2-Place It can be purchased at any cellular store such as Verizon or Best Buy, one of the 463 apple stores worldwide (Amazon, eBay, or any other online shopping center). Marketing Mix 3- Price : 4- Promotion: Available cheaper if bought with certain products like the iPhone XS or XR. Marketing Mix 4- Promotion: Available cheaper if bought with certain products like the iPhone XS or XR. Vision & Mission Mission Apple’s mission is committed to providing the best innovations and technologies globally. The company also strives to protect the environment, to ensure the good health and safety of its employees, customers, and the global communities where they operate (Capilla, 2011). Vision bring the best personal computing experience to students, educators, creative professionals, and consumers around the world through its innovative hardware, software, and internet offerings SOWT analysis Strengths • • • • Innovative Quality Easy to use Brand Awareness Weaknesses • Price of products • Brand Reputation Opportunities Threats • Increasing Demand • Economies of scale • Increased competition • Pricing Pressure 7 Key Strategies That You Must Learn From Apple’s Marketing 1. Rethink the Need for Advertising 2. Avoid Price Wars by Emphasizing Your Unique Value Proposition 3. Keep Your Marketing and Your Products Simple 4. Know Your Audience and Talk to Them in Their Language 5. Design a Better Customer Experience 6. Aim at Your Prospects’ Emotions 7. Build a Community of Users or Customers