CHC50113 CHCLEG001 SCENARIO 19/03/2018 At this service we have a code of conduct that must be followed, and, in this instance, Paul has breached that code of conduct. The policies on conflict of interests states staff must not be involved in any activity that may cause a conflict of interest, especially one that has not been declared to our immediate manager. We must disclose any actual or potential conflicts to our manager at the earliest opportunity actually. Conflict of interests aren’t always necessarily wrong but as Paul hasn’t disclosed his relation to the person (previous client) who has applied and been successful in getting this job to our manager, he has breached the code/policy on conflicts of interest. How we deal with conflict of interest is very important to make sure we’re following policy and procedures correctly at our workplace. We need to advise our manager of this conflict of interest to seek guidance as to how to manage this situation as soon as possible. I believe we could improve the policies and procedures on conflict of interest by implementing a policy to ask potential employees when applying for a job here if they have any relation/s to someone already employed here (if known) to avoid that potential conflict of interest, and to say if a current employee does have a connection to the applicant to make sure they aren’t involved in the employment process. With all that said, hopefully from this situation we can prevent this type of conflict of interest from happening again.