If your printer is connected over a WIRELESS NETWORK
Verify that it is still connected to the network.
Turn off the Wi-Fi on both the router and the printer, wait a few minutes, then turn it back on. Check to see if the
printer and computer are connected again.
Verify that the router and printer are connected to the same network.
To open settings, press the Windows key + I. Select Devices -> Printers and Scanners from the drop-down menu. To
get started, go to the menu option and select the troubleshooting option (under associated settings).
Wait a few moments before the trouble-shooter opens and encounters the issues, then advises you how to fix them.
It is advised that the user ensures that all printer drivers are correctly installed and updated in order to avoid HP
printer offline troubles. It's also crucial to keep your system settings and printer drivers up to date on a regular basis,
since this prevents any potential errors from occurring while you're using the printer.
• HOW TO SOLVE THE PRINTER OFFLINE ISSUE?
A) Some of the initial checks that you can make to rule out possible cause for the printer offline issues:
• • Disconnect the power cord from the printer's back end as well as the electrical outlet. The connections
that link the printer to the computer should be treated the same way.
• • If you're using a USB cable, make sure it's not broken or disconnected.
• • Reconnect all of the cables and cords after a minute. The printer should then be turned on, and the
computer should be restarted.
• • Try printing something to see if the printer is working.
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