If users prefer to use a wireless network in connecting to HP printer, then they should follow below-mentioned steps: First of all, users are supposed to restart their printer by turning it off. Now, do wait for around 10 seconds, and then disconnect the power cord from your HP printer. Now, do turn off your computer Next, do connect the printer power cord to the printer and then turn the printer back on Thereafter, do disconnect the power cord from your wireless router Next, do wait for around 10 seconds, before reconnecting it It will take around 5 to 10 minutes for your internet to come back on Whenever, it connects back, then do power on your computer Now, users are advised to use the HP wireless setup wizard or the HP Smart software, and then connect their printer to their network Next, they are recommended to print a wireless report to view and then analyse what type of connectivity issues still exists. Lastly, users can find this report in the Network settings or the Wireless menu of their printer. In case, if the problem of offline status still continues, then it becomes a responsibility for your network administrator or router manufacturer to resolve it properly. The connection issues can be complicated enough to be identified beyond these steps and therefore it’s better to consult HP technical professionals, if offline problem continues for long. • After performing these steps, if status of your printer, changes from HP Printer offline to online, then issue of HP printer offline is satisfactorily resolved. On contrary, if it still shows “offline” then users should print a network configuration report. It can be done effortlessly through the Settings or Wireless menu for your printer. • Next, users are recommended to follow below-mentioned steps. • 1. First of all, users should right-click on their printer name, and then choose Printer Properties, and click the Ports tab. 2. Now, do select Add Port 3. Next, do select Standard TCP/IP Port and then click New Port 4. Thereafter, users are supposed to use the network configuration report they have ran previously to add a new port -a hostname is preferred 5. Next, users should go back to the Devices and Printers window and then press F5 6. Finally, users should appropriately check their printer status by clicking it • Now, if status of your printer changes from HP Printer offline to online, then offline issue is resolved. In case, if it still displays “offline”, then do move on to the next section. •
