Check your connection
On the other hand, how user’s printer is connected to their device, there are still many reasons for printer of showing offline status. If
users are using a USB cord to connect, then they should ensure that it is safely in place. If offline issue still continues then do consider
using a different USB cord.
If users are using a wireless network in connecting to printer then they should follow below-mentioned steps: Firstly, users are advised to restart their printer by turning it off. Now, they should wait for 10 seconds, and then disconnect the power
cord from their printer
Now, they should turn off their computer
Next, users are recommended to connect the printer power cord to the printer and then turn the printer back on
They should disconnect the power cord from their wireless router
Now, do wait for 10 seconds, before reconnecting it
This will take some minutes for your internet to come back on
Whenever, it connects back, then users should power on their computer
Next, users are advised to use the HP wireless setup wizard or the HP Smart software, and then they should connect their printer to their
network
Now, users are highly advised to print a wireless report to see what type of connectivity issues are still existing
Finally, users can find this report in the Network settings or the Wireless menu of their printer.
If offline status of your HP printer still continues, then it’s a job for your network administrator or router manufacturer. The connection
issues can be intricated enough to identify beyond these steps and so it’s highly advisable to consult tech pro, if offline problem still
exists.
Do try to print from another device
The users are recommended to try printing from a different device (mobile phone or laptop), if they think that offline issues are because
of printer errors, a malfunctioned connection can be device-specific. Therefore, users should connect to another computer and see, if
this issue is resolved appropriately. If printing is possible from another device then printer offline is not problem for offline issues.