HP PRINTER OFFLINE Steps to change HP printer status from Offline to Online If users are receiving message of HP Printer Offline, then this can be infuriating and dispiriting for them. It does not mean that your HP printer is broken but is not communicating properly with the device sending the print job. Unfortunately speaking, your HP offline printer will not be able to receive new print jobs and cannot process them. Therefore, it’s very important to resolve these issues appropriately. For this reason, users are advised to follow the troubleshooting guide to fix these HP Printer Offline issues. Before moving further, users are advised to save their work so that they can print their tasks and projects later, when offline issues are suitably fixed. The main reasons responsible for HP Printer Offline are: Outdated drivers Connection issues A Settings error It should be noted that every of these reasons will be having a different resolution process. Thus, it’s important to have a look at these problems and also credible resolutions to get back online for new printing jobs. The given set of instruction are going to address wide range of issues, which are related to HP Printer Offline. Therefore, it’s highly advised that users should follow these instructions stepwise to fix the issues. • Option 1 - Run HP Print and Scan Doctor a) The users are advised to use the HP Print and Scan Doctor application for identifying as well as solving errors. The users can find this special version which are designed to resolve offline issues by clicking link https://www.hp.com/us-en/shop/tech-takes/why-is-my-hp-printer-offline b) Next, do open the application called HPPSdr.exe by clicking it from the download location and allowing it to run. The users should be in administrator mode to do this action. c) If users are prompted, then they are supposed to choose Yes to trust the file source because it comes directly from the HP tech support team d) Now, users should click Start and then choose their printer e) If their printer is not listed, then they should restart their printer, and then click Retry in the Print and Scan Doctor application. f) This application is going to identify probable connection issues. The users are recommended to follow the prompts appropriately and then click Yes if asked to turn on printer updates g) Lastly, users should continue through the prompts and then click Yes if they are asked to make this printer the default printer • If these instructions prove helpful to users then their printer status will be going to change from “offline” to “online”. If not, then they should continue with next section.
