Give me a description of yourself in exactly one sentence Priority Well-Rounded Confidence How do you plan to deal with the complaints of the customers? Communication skills Spontaneity Conflict resolve Describe Your Daily Routine As A _______ (previous job). Organizational and management skills Attention to detail Discipline In your experience, of what importance is personal development to your role? Passion for personal development Motivation to grow and learn Self-awareness Tell us about a time when you demonstrated independency ? Understanding the role to be able to do it independently Confidence Knowledge Have you had to make a decision that is unpopular with your teammates? What was the outcome? What lesson did you learn? Ability to lead Interpersonal skills Conflict management skills What is your experience as a ______ in resolving conflicts among personnel? Leadership skills Problem-solving ability and experience Ability to maintain calm under pressure What do you think is the hardest part of ________ (job they are applying to) Understanding Spontaneity Job Ready Describe one big obstacle that you have over come in the past 2 years Understanding Motivation to grow and learn Self-awareness What difference will you make if we choose to hire you, and why should we hire you? Communication skills Interpersonal skills Self-awareness Introduction: I should mention that this job requires you to be quick on feet to serve customers, remember orders, remember timings and be spontaneous. observation / memory / spontaneity Observation (Have to say) Explanation: Coco will be visited by homeless or reckless people. Will you have the mental awareness to identify and be prepared with this during your shift ? Will you be able to observe your surrounding as the you are part of the day-to-day operations? 1) Without looking around, tell me what shoes are you wearing right now (color, model) 2) Without looking around, tell, how many people are working right now ? How many Female / male ? (working, making drinks, cashier) (ask about something right behind them, or something you can’t miss as you enter the store, wall / poster / door / color of leon’s jacket ) Please take this paper and absorb as much information as you can within 1 minute and 30 seconds. Prioritize the important things as you would prioritize what’s important in this job that you are applying for. Test: 1 min 30 Take paper back As you are applying for a floor worker position you will be challenged with different people. You have to be able to eagerly challenge yourself everyday. Look for : Behavioural awareness Eagerness to be challenged Retention Attention to detail Memory: Explanation: Coco has over 50 customizable drinks and you have to able to memorize at least 80-90% of the order. You will to represent yourself well with satisfactory customer service while taking and fulfilling the order. You will have to memorize recipes in a stressful environment with a limited time. This test will not only measure how you prioritize information collection but also how you will react under pressure. 1) 2) 3) 4) 5) When did Coco Calgary Open ? Which quadrant has the Blue Coco Logo ? Which color is the smallest logo ? How many times was Coco bolded in Red Font ? What was my VERY FIRST QUESTION in this entire interview? CoCo Fresh Tea & Juice is a global bubble tea, or boba, drink franchise based in Taiwan. It was established in 1997 by Tommy Hung, the current chairman. CoCo has a lot locations in China, the U.S., Canada, France, Australia, the United Kingdom, and Japan. Its taro milk tea was recommended by Eater.com. Some Hong Kong franchise owners stirred controversy by expressing their support for the Hong Kong protesters with slogans like "Add oil, Hongkongers" on customers' receipts in 2019. Today, walking the streets of Taiwan, it’s hardly a surprise to see people holding a to-go cup, but this trend only got started in 1997 when CoCo Tea & Juice began investing in new forms of take out beverage products. Now, 16 years after the company was first established, CoCo provides delicious beverages to customers from around the world. CoCo has expanded globally from its base in Taiwan during its 16 years of continuous innovation and development. Today, the company sources its ingredients from a network of global suppliers to provide its customers with an absolute guarantee of quality for its tea and juice products. Taiwan remains the source of the company’s highest value-added activities, and the center for research and development, innovation and training. Premium bubble tea brand with 20 locations in New York, New Jersey & Massachusetts and 4500 stores around the world. CoCo Fresh Tea & Juice introduced its all-time favorite bubble tea to New York in the Winter of 2011, opening its first store across the street from Baruch College. Over 8 years, we opened 21 stores in New York and New Jersey. Headquartered in Taiwan, CoCo started from a humble place in Tamsui in 1997 to its current extensive footprints throughout Asia, South Pacific and North America. In addition to a wide variety of bubble tea selections and healthy fruit tea options, CoCo Fresh Tea & Juice is dedicated to recreating tea drinking experience, introducing new drinks to the market. CoCo Fresh Tea & Juice open their first store in Calgary, Alberta, Canada, in 2018. West side.