1. Leen used the management functions perfectly, as she took from the previous
mistakes of other people in order not to fall into the same mistake that they had
fallen into, as she began to determine the number of employees before opening
the doors, then plan for marketing for the grand opening ordering the initial
inventory for the restaurant, and started to distribute Roles and tasks among
employees. Finally, inventory cost and inventory monitoring.
2. The style that Leen used in conducting her work in the restaurant is Cincinnati
style, the interaction in which the manager establishes mutual respect between
the employees and the manager's style with the employees where he advises,
not yells and reprimands in front of everyone. Also, every person who wants to
open a restaurant should:
Determine the number of employees he needs, train employees on all the tasks he will
perform, such as receiving guests, dealing with customers and the cash machine, and
also the most important things are commitment to the cleanliness of the restaurant and
the quality of food.
The challenges facing the owner of the restaurant, first, to choose the appropriate ,
targeted location and study the project, secondly to choose the best employees, thirdly
to train employees, fourthly, collection and follow-up for each day, where he knows
how much profits and the remaining stock, fifth, the amount that he will equip the
restaurant with.
3. Leen has used human skill most of the time and since technical skills relate to
the ability to work with things, human skills similarly relate to the ability to
work with people. Human skills are the people skills that enable a leader to work
effectively with subordinates, peers and superiors. It is the leader's experience
of interacting with others in a way that promotes the successful completion of
the task at hand. Thus, leaders with higher levels of interpersonal skills are more
able to adapt their ideas to those of others, especially when this helps achieve
organizational goals more quickly and efficiently. These leaders are more
sensitive and empathetic to what motivates others, create an atmosphere of trust
for their followers, and take the needs and motives of others into account when
deciding what to do to achieve organizational goals.
Human skills refer to the ability to work with people
Being aware of one's perspective on issues as well as being open to hearing and
appreciating the input of others about their views
Leaders adapt their own ideas while incorporating good themes from the ideas of others
Create an atmosphere of trust where employees/followers can feel comfortable and
empowered to contribute their best
Human skills are important at all three levels of management - lower, middle, and senior