THE MEDIATING EFFECT OF ADAPTIVE BEHAVIOR ON THE RELATIONSHIP BETWEEN INDIVIDUAL WORK PERFORMANCE AND ORGANIZATION BASED-SELF-ESTEEM _______________________________ A Thesis Title Presented to the Faculty of Professional Schools University of Mindanao Davao City _______________________________ In Partial Fulfillment of the Requirements for the Degree Master of Arts in Education Major in Educational Management _______________________________ RICHIE S. MACASARTE Chapter 1 INTRODUCTION Rationale Organization-Based Self-esteem also can have a marked effect on academic performance. Low self-esteem can lessen teachers’ desire to teach effectively, his or her ability to focus, and his or her willingness to take risks. Positive self-esteem, on the other hand, is one of the building blocks of school success; it provides a firm foundation for learning (Baumeister et.al, 2003). Confidence, sense of security, and self-efficacy are all connected to well-being and are likely to be tested when taking on a new job with new demands. It is common to hear people express a sense of insecurity in their work, especially at the beginning of their career. In learning to do a job, it takes time, experience, and knowledge to build a sense of security which increases well-being and certainty in one’s standing in the workplace. However, those who live with continuing insecurity in their work are unlikely to experience a sense of contentment. Rather, a sense of uncertainty and inferiority, not conducive to well- being, is more likely to develop (Aðalsteinsson, Frímannsdóttir, & Konráðsson, 2014). Self-esteem can play a significant role in your motivation and success throughout your life. Low self-esteem may hold you back from succeeding at school or work because you don't believe yourself to be capable of success (Pierce& Gardner, 2004). Self-esteem is important because it heavily influences people's choices and decisions. In other words, self-esteem serves a motivational function by making it more or less likely that people will take care of themselves and explore their full potential (Ferkany, 2008). Teachers' selfesteem is important for their success in teaching and that teachers' positive and high esteem positively affects students' self-esteem and enhances students' learning (Mbuva, 2016). Individual work performance was the first variable considered to be relevant. Work performance is how well an individual performs a job, role, task or responsibility. Performance is evaluated with respect to documented responsibilities, objectives, goals and reasonable expectations associated with a role, profession and industry (Carmeli, Gilat, & Waldman, 2007). Work performance uses task performance, contextual performance and counterproductive work behavior as indicators (Koopmans et.al, 2014). One of the most important factors in work performance is to achieve goals. Successful employees meet deadlines, make sales and build the brand via positive customer interactions. When employees do not perform effectively, consumers feel that the company is apathetic to their needs, and will seek help elsewhere (Davenport, 2005). Another variable caught the attention of the researcher is adaptive behavior. Adaptive behavior is behavior that enables a person to get along in their environment with greatest success and least conflict with others (Staddon, 2016). Adaptive behavior reflects an individual's social and practical competence to meet the demands of everyday living. It is important to assess adaptive behavior in order to determine how well an individual functions in daily life: vocationally, socially and educationally (Ditterline, & Oakland, 2009). It is on the above context that the researcher took interest to examine if adaptive behavior will mediate the relationship between the individual work performance and organization-based self-esteem of public school teachers; hence making this study a generation of new knowledge that can give specific contribution to the field of education. Research Objectives The main thrust of this study was to find out the mediating effect of adaptive behavior on the relationship between individual work performance and organizationbased self-esteem among public elementary school teachers in Davao Region. Specifically, the following objectives are formulated: 1. To describe the level of individual work performance in terms of: 1.1 task performance; 1.2 contextual performance and 1.3 counterproductive work behavior 2. To ascertain the level of organization-based self-esteem of public elementary school teachers in terms of: 2.1 Organization-based self-respect and 2.2 Organization-based self-confidence 3. To measure the level of adaptive behavior; 4. To determine the significance of the relationship between: 4.1 individual work performance and organization-based self-esteem 4.2 individual work performance and adaptive behavior and 4.3 adaptive behavior and organization-based self-esteem. 5. To determine the significance of mediation of adaptive behavior on the relationship between individual work performance and organization-based selfesteem. Hypothesis The following null hypothesis were formulated and tested at 0.05 level of significance: 1. There is no significant relationship individual work performance and organization-based self-esteem of public school elementary teachers and adaptive behavior. 2. Adaptive behavior has no significant mediating effect on the relationship between individual work performance and organization-based self-esteem of public school elementary teachers. Review of Related Literature In this section, it offers substantive evidence to specifically support the research objectives that are required for the manifestation of understanding in this report. Many approaches, points of view, theories and findings from studies and publications, and valuable insights from different authors relevant to related themes of the study are given. The independent variable is individual work performance with the indicators task performance, contextual performance and counterproductive work behavior (Koopmans et.al, 2011). The dependent variable is organization-based self-esteem with the indicators organization-based self-respect and organization-based self-confidence (Cenkci & Ötken, 2014). The mediating variable is adaptive behavior (McCarney & Arthaud, 2006). Individual Work Performance Individual work performance is a relevant and often used outcome measure of studies in the occupational setting. In the past decades, a great deal of research in fields such as management, occupational health, and industrial-organizational psychology has been devoted to discovering predictors and effects of Individual Work Performance. However, only later attention has arisen for better conceptualizing and measuring Individual Work Performance itself (Koopmans et.al, 2011). Individual Work Performance can be defined as “behaviors or actions that are relevant to the goals of the organization” Campbell & Wiernik, 2015). Thus, Individual Work Performance focuses on behaviors or actions of employees, rather than the results of these actions. In addition, behaviors should be under the control of the individual, thus excluding behaviors that are constrained by the environment (Spector & Fox, 2002). Since long, Individual Work Performance is considered to be a multidimensional construct (Howard & Crayne, 2019). The first indicator is task performance. Task performance can be defined as the effectiveness with which job incumbents carry out activities that contribute to the organization's "technical core" either directly by executing a part of its technical process or indirectly by providing it with needed materials or services (Kahya, 2009). Furthermore, another definition of task performance is the ability to meet expectations and demonstrate competency and expertise. Those expectations are directly associated with the organization’s technical core achieved by conducting, servicing, and maintaining its technical requirements (Harrison, Newman, & Roth, 2006). Viswesvaran and Ones (2000) defined task performance as a behavior that is formally recognized as part of the job that contributes to the organization’s technical core. The second indicator is contextual performance. Contextual performance, which is defined as activities that contribute to the social and psychological core of the organization, is beginning to be viewed as equally important to task performance (LePine & Van Dyne, 2001). Contextual performance is a measure of the effectiveness of an individual’s relationship with other employees, which goes beyond just doing a job and contributes to an organization’s effectiveness (Contextual performance boosts the organizational climate through strengthening social networks (Yedgarian, 2021). When employees engage in contextual performance this contributes to the culture and climate of the organization (Pradhan & Pradhan, 2015). The third and last indicator is counterproductive work behavior. A counterproductive work behavior is any employee behavior that undermines the goals and interests of a business. Counterproductive work behaviors come in many different forms, but can include tardiness, theft, fraud, sexual harassment, workplace bullying, absenteeism, substance abuse, workplace aggression, or sabotage. These types of behavior not only impact the quality of work produced by the employee engaging in counterproductive work behavior but also can negatively affect the productivity of other employees in the company and create undesirable risks for the employer (Folger & Skarlicki, 2005). Organization-Based Self-esteem Self-esteem of individuals clearly influences their behavior and performance both at work and in general life. Researchers have shown that self-esteem is too generic to be used in an organizational context to measure the impact of organization towards employee’s behavior and performance. Organization-Based-Self-Esteem (OBSE) was introduced as a more accurate representation of self-esteem that other self-constructs Hallsten, Josephson & Torgén, 2005). OBSE explains the level that employees believe they can satisfy their needs by involving in organizational activities. Studies have shown that high OBSE employees demonstrate a sense of capability as organizational citizens who have satisfied the organizational needs in past. Employees with high OBSE can be considered as effective, productive, and meaningful within the organizational context (Mayer, Fraccastoro & McNary, 2007). The first indicator is organization-based self-respect. Many employees desire far more respect at work than they receive. When asked to rate characteristics employees valued most in their job, respect—defined below as the “perceived worth accorded to one person by one or more others” (Spears, Ellemers, Doosje, & Branscombe, 2006)—was ranked among the highest, above income, career opportunities, and the amount of leisure time afforded by the job (van Quaquebeke, Zenker, & Eckloff, 2009). Likewise, in a study of what employees view as characteristics of excellent managers, “it was found that trust and respect dominated all other categories of managerial behavior. Yet, despite the reported importance of respect, van Quaquebeke and Eckloff (2010) found a disconnect between employees’ desired respect and the respect they report actually receiving at work. The second and last indicator is organization-based self-confidence. Employees who have a high level of self-confidence will trust their thinking and judgment and are therefore likely to make better decisions. Having these qualities also enables us to create more effective interpersonal and work relationships which mean that we can more effectively contribute to the work environment around us. As leaders, high levels of self- confidence mean we are able to focus more positively on other people and their development, rather than spend time berating our own performance (Pierce & Gardner, 2004). Adaptive Behavior Brad Hill (2019) wrote that adaptive behaviors are everyday living skills such as walking, talking, getting dressed, going to school, going to work, preparing a meal, cleaning the house, etc. They are skills that a person learns in the process of adapting to his/her surroundings. Since adaptive behaviors are for the most part developmental, it is possible to describe a person's adaptive behavior as an age-equivalent score. An average five-year-old, for example, would be expected to have adaptive behavior similar to that of other five-year-olds. Correlation between Variables On numerous occasions it has been suggested that an individual’s self-esteem, formed around work and organizational experiences, plays a significant role in determining employee motivation, work-related attitudes and behaviors (Pierce & Gardner, 2004). It was found that employees with high levels of organization based selfesteem were less responsive to the perception of organizational uncertainty Self‐esteem level should only have main and moderating effects on job performance when one's self‐ esteem is not contingent upon workplace performance ((Lee & Peccei, 2007). Positive self-esteem was associated with competence in both personality functions and in adaptive skills. Both domains contributed to self-esteem to a similar degree (Penke & Denissen, 2008). Work engagement has a significant positive relationship with adaptive performance. Research studies investigating the relationship between adaptive performance and job crafting have found that job-crafting activities, such as seeking additional resources, improve performance in response to organizational changes (Park et.al, 2020). The above related literature pertains to the variables of the study which are the individual work performance, organization-based self-esteem of public school teachers and adaptive behavior. The findings, readings and studies included are very much related to the study. According to the statements, individual work performance uses task performance, contextual performance and counterproductive work behavior as indicators while organization-based self-esteem encompasses organization-based self-respect and organization-based self-confidence. To sum it up, the cited works were in excessive help to unveil possible ways in which individual work performance of public school elementary teachers, organization-based self-esteem of public school elementary teachers and adaptive behavior were related with one another. These would also serve as a support to the presentation, results and findings of the study. Theoretical Framework This study is anchored on the proposition by Griffin & Hesketh, (2003) that employees are expected to have this adaptive orientation and skill set, as well as the ability to effectively anticipate and handle these constant changes meanwhile maintaining performance on the job. To support the above proposition the following views are cited: Organizational competition has led to the increased integration of contingent workers, mergers and downsizing, and the rise globalism. Many of these changes have led to a power shift to customers, and limitations on leadership and supervision within organizations (Ployhart & Bliese, 2006). Due to these changes, employees are now expected to be more adaptable, flexible, and be better able to handle uncertainty than ever before (Pulakos, Arad, Donovan & Plamondon, 2000). Conceptual Framework The diagram in Figure 1 depicts the conceptual model of this research. The independent variable is individual work performance which relates to how individuals perform in their job duties. When it comes to training and natural ability, job performance is impacted by workplace environment factors including physically demanding tasks, employee morale, stress levels, and working extended hours (Badayai, 2012). On the other hand, the dependent variable is organization-based self-esteem which is a rolespecific type of self-esteem that describes employees’ beliefs about their value and competence as a member of an organization (Scott, Shaw & Duffy, 2008).). Finally, the mediating variable is adaptive behavior which is also known as adaptive functioning or practical life skills. These important skills enable us to live in a safe and socially responsible manner and are categorized in three basic skill sets according to Michael W. Adamowicz; namely, (1) conceptual which includes reading, numbers, money, time, and communication skills; (2) social that helps us to get along well with others and these skills include understanding and following social rules and customs; obeying laws, and detecting the motivations of others in order to avoid victimization and deception; and lastly, (3) practical life skills which are the skills needed to perform the activities of daily living and this includes feeding, bathing, dressing, occupational skills, and navigational skills. Independent Variable Individual Work Performance Dependent Variable Path C Organization-Based Selfesteem Path A Path B Adaptive Behavior Mediating Variable Figure 1. The Conceptual Model of the Study Showing the Variables Significance of the Study Valuable and relevant information obtained from the study will become beneficial to education. This will enable leaders to become capable of transforming a school environment so that its students and teachers can flourish. It will provide understanding how leaders can lay the groundwork successfully by setting a clear direction and tone, investing in professional development, setting-up mentors, giving persons in authority to make key decisions and elevating the importance of academic achievement. The outcome of this study will serve as a guide on benchmarking about the school programs, needs, and problems regarding the quality of school performance from different public elementary schools in the region. The results of the study will provide some insights and information in the course of carrying out functions of leaders as key players in the operation of the school. It would help them understand the impact of transcendental leadership and accountability climate to make the institution productive. The data gathered in this study may serve as a basis in understanding the quality of school head. The findings of the study can help motivate and challenge teachers as medium to deliver classrooms instruction that facilitates collaborative and interactive learning process of the learners to achieve high quality performance. In addition, facts that would derive from this study will be useful for the students since they are the ultimate recipients of any educational endeavor and the center of educational changes. They will directly benefit to the leadership skills and quality of school authorities as tools for learning and improving their academic achievement. Moreover, the findings of the study are beneficial because it would strengthen the relationship between the schools and the community, where the community supports the challenges of the schools. This will motivate everyone to participate actively in the efforts of giving high morale for an institutional productivity. Finally, the outcome of this study may serve as reference for deeper and wider research to explore variables not included in this study. Definition of Terms In order for the reader to thoroughly discern this research, some key terms are herein defined: Individual Work Performance. In this study, it refers to the individual work performance among public school teachers in terms of task performance, contextual performance and counterproductive work behaviour. Organization-based Self-esteem. In this study, it refers to the self-esteem among public school teachers in terms of organization-based self-respect and organization-based self-confidence. Adaptive Behavior . It refers to the behavior that enables a person to get along in their environment with greatest success and least conflict with others. Chapter 2 METHOD This chapter presents the different methods of the study including research design, research locale, population and sample, research instruments, data collection procedures, and statistical tools. Research Design This study will employ non-experimental quantitative design utilizing the descriptive correlation technique of research which is designed to gather data, ideas, facts and information related to the study. In non-experimental research, researchers collect data without making changes or introducing treatments (Gehle, 2013). In this study, the variables will not be manipulated and the setting will not be controlled. Descriptive-correlation research design describes and interprets what is, and reveals conditions and relationships that exist and do not exist (Calderon, 2006; Calmorin, 2007). Further it is a fact finding study that will allow the researcher to examine characteristics, behaviors, and experiences of study participants (Calmorin, 2007). The study is descriptive in nature since it will assess the levels of individual work performance and organization-based self-esteem, and adaptive behavior of public elementary school teachers in Region XI .This is correlational since it investigated the relationship between variables such as individual work performance, organization-based self-esteem, and adaptive behavior, with the use of the survey questionnaire as a tool in gathering the primary data. The interest of the study is to investigate the relationship between individual work performance and organization-based self-esteem; the relationship between individual work performance and adaptive behavior; the relationship between adaptive behavior and organization-based self-esteem; and the mediating effect of adaptive behavior on the relationship between individual work performance of teachers and organization-based self-esteem in public elementary schools in Kiblawan District. Medgraph will be employed in determining the mediation. Research Locale This study was conducted in public elementary schools in Kiblawan North and South District. The Municipality of Kiblawan is a 2 nd class municipality in the province of Davao del Sur, Philippines. According to the 2015 census, it has a population of 48,897 people. It is one of the provinces in Region XI. As shown in Figure 2, it is located on the southern portion of Mindanao, and consists of thirty (30) barangays, namely: Abnate, Bagong Negros, Bagong Silang, Bagumbayan, Balasiao, Bonifacio, Bulol-Salo, Bunot, Cogon Bacaca, Dapok, Ihan, Kibongbong, Kimlawis, Kisulan, Lati-an, Manual, Maragaa, Molopolo, New Sibonga, Panaglib, Pasig, Poblacion, Pocaleel, San Isidro, San Jose, San Pedro, Santo Niño, Tacub, Tacul and Waterfall. Figure 2. Map of the Philippines Kiblawan North District covered 15 schools which include Bagong Silang PS, Benito Peres ES, Domino ES, Ihan ES, Jose T. Arranguez Sr. ES, Kiblawan Central ES, Kibongbong PS, Manual ES, Maraga-a ES, Molopolo ES, New Sibonga ES, San Isidro ES, San Jose ES, Sto. Niño ES, and Waterfall ES while Kiblawan South District also covered 15 schools which include Bagong Negros ES, Bunot ES, Cogon Bacaca ES, Emilio Jose ES, Idea ES, Isabelo Calma ES, Kimlawis ES, Kisulan ES, Latian ES, Nodilla PS, Pasig ES, Pocaleel ES, San Pedro ES, Tacub ES, and Tacul ES wherein the study was conducted. The schools that participated are rural school and were fairly represented by public elementary schools. Population and Sample The respondents of the study were the public elementary school teachers of Kiblawan North and South District. In a desire to give everyone a chance to be included in the study, stratified random sampling procedure with proportional allocation were used to obtain a sampling frame as shown in the summary of distribution of respondents. There were 295 total number of public elementary school teachers. The Slovin’s Formula was used to determine the appropriate number of samples selected at random. The area covered in this study was Kiblawan Municipality. Research Instrument There are three sets of questionnaires adopted from different authors, which were validated by experts on questionnaire construction. The comments of the experts were properly taken and incorporated in the finalization of the said instrument. The adopted standardized questionnaire is valid in contents for they were already tested and proven by the author as it underwent modification to classify the questions. The questionnaire was designed in a very comprehensive form with the help of the expert validators to provide the respondents with ease and comfort in answering each question and in understanding the objective of the study. The five-point Likert scale was used for the research variables. According to Santos (2007), the Likert Scale requires individuals to tick on a box/blank in response to a large number of items concerning an attitude, object and stimulus. It is common to treat the number obtained from a rating scale directly as measurements by calculating averages or more generally any arithmetic operations. The five orderable gradations with their respective range of means and descriptions are as follows: Independent Variable (Individual Work Performance) Individual Work Performance Questionnaire by Koopmans et.al (2011). Dependent Variable (Organization-Based Self-Esteem) – Employee Dissent Scale by Ötken and Cenkci’s (2013). Mediating Variable (Adaptive Behavior) by McCarney & Arthaud (2006). Range of Means Descriptive Level Interpretation 4.20 – 5.00 Very High This means that individual work performance is manifested at all times. 3.40 – 4.19 High This means that resilience is manifested most of the time. individual work performance 2.60 – 3.39 Moderate This means that individual work performance is manifested occasionally. 1.80 – 2.59 Low This means that individual work performance is manifested in few instances. 1.00 – 1.79 Very Low This means that individual work performance is not manifested at all. In evaluating the level of organization-based self-esteem, the following scale was used. Range of Means 4.20 – 5.00 Descriptive Level Very High Interpretation This means that organization-based selfesteem is evident at all times. 3.40 – 4.19 High This means that organization-based selfesteem is evident most of the time. 2.60 – 3.39 Moderate This means that organization-based selfesteem is evident occasionally. 1.80 – 2.59 Low This means that organization-based selfesteem is evident in few instances. 1.00 – 1.79 Very Low This means that organization-based selfesteem is not evident at all. In determining the level of adaptive behavior, the means were interpreted using the scale below. Range of Means Descriptive Level Interpretation 4.20 – 5.00 Very High This means that adaptive behavior is manifested or felt at all times. 3.40 – 4.19 High This means that adaptive behavior is manifested or felt most of the time. 2.60 – 3.39 Moderate This means that adaptive behavior is manifested or felt occasionally. 1.80 – 2.59 Low This means that adaptive behavior is manifested or felt on few occasions. 1.00 – 1.79 Very Low This means that adaptive behavior is not manifested or felt at all. Data Collection The necessary data were gathered in a systematic procedure. Firstly, the researcher will send a letter of permission to conduct the study to the Department of Education Schools Division Superintendent of Division of Davao del Sur- Dr. Nelson C. Lopez, CESO V. Moreover, the researcher will make another letter addressed to the district supervisors covered in this study to allow the researcher to conduct the study to the teachers in their respective divisions. Upon approval, survey questionnaires will be administered to the public elementary school teachers in Kiblawan North and South Districts. The researcher went personally to the different public elementary schools to distribute questionnaires to the respondents. The researcher personally gathered the questionnaires one week after the distribution so the respondents would have enough time to answer the questions. One hundred percent of the distributed questionnaires were retrieved successfully. The accomplished results were then checked and tallied. Finally, after all the results were tallied, these were analyzed and interpreted based on the purpose of the study. Statistical Tools For more comprehensive interpretation and analysis of the data, the following statistical tools will be utilized. Mean will be used to determine the level of adaptive behavior individual work performance and organization based-self-esteem. Pearson r will be utilized to determine if the relationship between adaptive behavior individual work performance and organization based-self-esteem is really significant. Medgraph using Sobel z-test will be employed to prove the mediation and to strengthen the obtained result. Ethical Considerations In the conduct of this study especially before the data will be gathered, ethical issues and considerations will be dealt. The researcher will undergo evaluation conducted by the members of ethics review committee. After several review process, this study will be marked as passed and approved by the UM Ethics Review Committtee (UMERC). In complying this policy, the researcher will ensure the appropriateness of identified recruiting parties and conducted a review of level of risks and measures to mitigate these risks (including physical, psychological and social economic. Likewise, with the result of this study, the researcher will be able to yield generalizable knowledge about the resilience, job performance and adaptive behavior. In terms of the avoidance of plagiarism, the researcher will undergo the turn-it-in software to ensure that no trace/evidence of misrepresentation of someone else’s work as his own. In the same manner, fabrication will be also considered by the researcher wherein no trace/evidence of intentional misrepresentation of what has been done. No making up of data and/or results, or purposefully putting forward conclusions that are not accurate. No inconsistency with the existing literature among the information included in manuscript. In the same, falsification will be also taken into consideration in which no trace of purposefully misrepresenting the work to fit a model or theoretical expectation. No evidence of over claiming or exaggerations. Next will be the conflict of interest (COI) wherein no trace of COI, wherein there will be no set of conditions in which a professional judgment concerning primary interest such as the participants’ welfare or the validity of the research tends to be influenced by a secondary interest such as financial or academic gains or recognitions. Moreover, deceit will be also avoided in which evidence that the benefit of misleading the respondents outweigh any potential harm to them. Further, the permission from organization/location will be ensured by the researcher. The researcher will express getting a written permission from the organization in which the research will be undertaken or the location in which the data will be collected. When getting written permission, the researcher will talk to the School Division Superintendent, District Supervisor, and concerned School Heads to give the permission to be sought and that the activities will be organized well in advance. 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